I'm looking for specifics. Well aware of job board.
Posted By: dialupdiva on 2006-03-02
In Reply to: Several posts recently on mtjobs.com for Rad. Don't know specifics. nm - wandering
thanks for nothing. why even take the time to reply like that????
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specifics
I was interested in learning what experiences other transcriptionists may have had with this company, i.e. rate of pay, platform, problems anyone may have had. I've been with another company and I need to find something that I am not working so many different accounts that I can't make decent money.
What specifics do you want to know? sm
There is plenty for work right now. Pay is direct deposit for IC and employee. Line count pay varies according to account and type of work you type as well as time of day. Can't remember the specifics.
I work as an IC, and for now I need whatever income I can get. It suits my needs just fine.
Specifics
Okay, I was hired twice by this company. The first time she wanted someone to start yesterday and offered me 9 cpl and spent time loading their program onto my computer, and then......nothing for several days. No files, no response to my emails, nothing. This went on for a week and I was offered a full-time position at the company I was with at the time. I took that and emailed the owner of VS,LLC and was told they made promises based off of my commitment and they had been waiting for me to contact them and let them know when I could get started. They were wondering why they had never heard from me. Well I am not an idiot I had emailed them and been very specific on the phone with them about wanting to start immediately. I had even emailed them with outlook and attached a read reciept and had been notified that they had read it. When I pointed this out to her, she suddenly had all my emails that she supposedly never got and kept emailing me begging me to work starting right then. When I explained that I had already started full-time with my current company I got a somewhat nasty email that I just thought was more frustration than anything. Well fast forward a year and a half.... I was used to my full-time now and looking to add part-time for savings and extra. I saw VS's ad and thought it might be worth a try again. Well the pay had gone down to 8 cpl. Not what I was looking for, but better than average anymore. Went through all the steps again. Emailed about setting up training again with read reciepts, everything this time was with read reciepts. Well again with the we need someone to get started right away so hurry up and wait. 4 days I waited and emailed and waited. Well, I had also applied for other positions and the 4th day I had been offered one of the other positions I had applied for. I email the owner of VS this and that if she cannot get me trained and started then I must move on as she had told me she would start me immediately. I had in fact cancelled a weekend out of town with my family because I was supposed to train immediately. I heard nothing for a day and a half and had received the read reciept, so I know she got it. Then I get an email saying they had not received any of my emails. I send back that I had read reciepts on everyone of my emails. All of a sudden she is sending replies to me from the emails that she supposedly had never received. Then she tells me how she had tried, and tried all day Saturday trying to call me and never answered and asking me if I knew how to even use the telephone! Seriously! I told her nice try as I had been at home all weekend waiting for her call and still had the calls on my caller ID from the whole week before and not one call from her, imagine that. Well I told her that obviously it was not meant for us to work together and that I could not work like this. I mean if this was the way it was before I got started imagine how it would be after I got started. I received several more extremely rude emails from her before I finally had to email her telling her to stop and that I was blocking her email. I mean how unprofessional! I was here and more than ready and willing and able to get started and even sacrificed a weekend with my family to get started/going right away.
Now having said all that, I know a lot of people have a lot of negative things to say about DSG and I had an absolutely wonderful, and I mean wonderful experience with DSG for 4 years. I only left due to health reasons and lack of ability to be dependable until I could get my health taken care of, which I did and am all better now and have been for a couple of years. So maybe if you get started with VS, LLC it is good. Maybe you will not have the experience I had. There are previous posts about VS,LLC not paying and I had decided in for myself to try anyway, so it is up to you. Just go in prepared for anything (as you should with any company) if you decide to go ahead. Good luck in your choice it sure is hard these days to sift through everything. I would not have taken the chance based off of old posts with VS,LLC if it had not always been a part-time thing for me. I mean if I was looking for a bread and butter company I could not afford to take the chance of not being paid. I hope this helps:)
Yes they do although each account has its own specifics.
*
Keystrokes specifics....SM
Per Keystrokes employee handbook:
FT = 15,000 lines/pay period
Adjusted FT = 10,000 lines/PP
Line rate will vary depending on experience and any shift differential.
Anyone got specifics on working with the
nm
I sent her an email asking for more specifics.
Did you think to ask about acct specifics?
What you think might look better and what the client requires are two different things. Often when a client receives expansions that they specifically ask NOT to be done, they go back to the client and yell and in some instances ask for a credit. The transcription company isn't going to take the chance if the specifics are that rigid. As for the name of the facility - I'd think you could just ask?
MDI QA question- can QA see specifics about
the jobs that are on the WAV system of Bayscribe? Because one of the QA on my accounts magically appears out of nowhere to help out when there are standard operative reports available. I think it is very unfair and rude, but she wants 'em so she takes 'em. If she is getting paid to QA I think she should keep her mitts off the transcription. JMHO. Maybe other QAs are doing the same thing and picking off lines that should be left available for us to fulfill our commitments.
Not knowing the specifics
I can think of a lot of reasons why, although I'm not involved in any way in this specific circumstance. If the client has become too difficult to work with- impossible turn-around times, dictators with too my individualized preferences, nit-picking (yes, they do it on the hospital end, too), and an unwillingness to pay the requested rate, I can see where it would be just as easy to not renew the contract. If the MTSO knows it has new account(s) coming on or that it has enough work for the staff it has, it could easily let a difficult account go. Much the same way some transcriptionists will take easier accounts that pay less but they can type more, I would assume MTSOs make the same choices.
All Type - anything good or bad? specifics
I think E-MTS does. Don't remember specifics. Check them out. nm
x
Can you give me any specifics on this company?
Could you give me any specifics on this company? I would like to know more. Thanks.
Account specifics are different, but they changed
6 times last week, and I'm sure they'll change again. No one seems to know what is going on.
The transition is difficult for me too. I was a diehard WP5.1 fan and I DO NOT like Shorthand. I'm still using my mouse way too much and trying to use my WP commands. I've lost a couple of reports and done some other strange things because I've tried to use my WP commands/macros.
I probably only got 40 minutes of dictation tops yesterday and I hope things start picking up soon.
Are their account specifics complicated?
What about vacation time? Thanks for any info!
Got my answers, they posted an ad with specifics.
nm
Don't worry. The account specifics, etc (sm)
are all just a hot key away from your platform. You can pull it up at any time you are in the report. It is broken down very simple (only a page) and gives you exactly what you need as far as formatting, do's, don'ts etc. I was up and running within an hour after training. You'll be okay, you really will
Nightmare account specifics
As someone else has already stated here, the account specifics generally come from the client, not the service you work for (though they certainly can interject their own hoops to jump through and other insanities via their QA guidelines). I once started a new client with a new service and was presented with account specifics that totaled well over 120 pages, and the account supervisors forwarded me 75 helpful e-mails in my first couple of hours there, all of which detailed additional specifics for that one account. That's just nuts. I feel your pain.
Confused about account specifics
I won't say the name of the company but I have worked for a certain company for several years with very specific account specifics. They are putting everyone on speech rec. but they have another set of account specifics for speech. In other words if you type regular transcription you must abide by the AS to a T but if you type speech rec. on this account you can just leave it as is. This makes no sense to me to have 2 different AS according to whether or not you type speech rec. That means they will get reports with no specific guidelines at all on their end. Is this true for all MTSOs nowadays or just the one I work at and again I will not state the name just because.
Kim, the recruiter, will happily e-mail you specifics
nm
Several posts recently on mtjobs.com for Rad. Don't know specifics. nm
.
Can you give specifics? Are the benefits at least any good? nm
nm
Give some specifics on how he's "loved by all" if you're going
to try to speak for everyone.
Can you please give specifics? Need facts to make
nm
Can you give specifics about why I-chart is a rip-off? Not flaming,
nm
They can't route you to where you need to be unless you know company and location specifics, sm
which obviously she does not know because she isn't an employee there yet. She stated she is just wanting an idea. How many insurance companies have you called? I used to do billing and I can tell you we had to have the insurance card and/or EOB in hand to know all the correct numbers to call based on the patient's specific policy details.
Posts below don't discuss platform specifics...nm
did you read them?
Still hoping for some information on platform from someone who works there. Thanks.
Need specifics, not just "be very careful." I recently
x
They do provide the PC, and account specifics vary. SM
I have emailed you just now. Thanks!
When acct specifics state you MUST send it to QA
I'm darned if I do OR don't send it to QA. My supe was on me last year about my high QA utilization.
So I started documenting EVERYTHING I send to QA - well guess what - 99% of it I'm REQUIRED to send per the account specifics, and 99% of it is errors on the client end - blank dictations, abandoned dictations, incomplete dictations, no demos where they refuse to identify the patient and it can't be matched, wrong patient, duplicate dictations out the wazoo! Turns out I'm only sending 1 or 2 reports a week for blanks - always such bad ESL that QA can't even understand them and send the blanks on to the client. So if I have 500+ reports a week and send only 5-10 reports due to MY error, how am I OVERUTILIZING QA?
I had one retarded doc yesterday - the report had already been dictated by another doc and typed - Doctard attempts to dictate this report 3 extra times - first time got cut off, second time 2:35 minutes got cut off again, third time 3:56 minutes finally got the whole thing dictated. So Doctard's account specifics force me to send all 3 of his duplicates to QA - how the heck is that MY fault?
Supe says she WISHES we could change the account specifics so that we don't have to send so much to QA, especially things THEY can't do squat about - like doc errors on their end. Well, honey, until they change the rules to not force us to send so much to QA, I'm continuing to document why I send what I send, and they can get OFF my case about the quantity of crud that passes through my hands!
Yes, I am aware of it. sm
I struggled and struggled when I first discovered my company was offshoring, but then I realized that I have bills to pay and a family to feed; which comes first for me. I cannot afford to just give up 5 years with a company and start over with new docs, new accounts, etc. It was taken a little while, but in all honesty, the work that I edit from India is pretty good. There are a few things that still throw them for a loop, but for the most part, they are not as bad as you would think! I actually do way better doing editing/QA than I did transcribing, so this is where I stay.
(from above), as they must be aware of them by now.
x
I'm an IC with DSG - now aware they do this.
//
sorry - s/b noT aware they do this.
//
I was not aware FN had VR
do you mean Voice Recognition or were you doing QA???
I am aware of them
because I almost took a job with them, and I'm glad I didn't. What I hear is never good. If you Google I'm sure you will see discussions about them from this site.
no VR at all as far as I'm aware (nm)
x
Please be aware that...
they have more VR editing jobs than straight transcription, for which you will not earn enough to buy groceries...the pay for editing is very low no matter where you work.
Yes, I'm well aware of that...
If you took the time to read my post, I said that there are others who make more. You are the one who has such a difficult time believing it, not me.
Yes, I am aware
That's why I was hoping to find someplace that kinda paid as you go. Someday when I've hit the lotto it might be an intriguing business concept- a true on-call perdiem type service. Until then, though, I guess I'll just have to learn to drink my coffee black and thrive on Cocoa Wheats and Ramen Noodles.
Are you not aware of the
unemployment numbers climbing as we speak? Getting into a new field even if you have the right education is no piece of cake in this job market. You are damned if you do and damned if you don't.
The reason people try to stay with MT is because if you have years of experience and the education, the health care field is one that is relatively recession/depression proof. To go out on a limb at this time and try to get into a new field/job is highly risky. Who is to say even if you do manage to get the right education that you would be able to get your foot in the door with no experience under your belt? Then, how are you going to pay off your education debt? That is what a lot of college grads are facing today.
A lot of the MTSOs are highly mismanaged these days. The left arm does not know what the right arm is doing and in many instances very talented MTs with years of experience, dedication and devotion to this industry are finding it a sticky mess and are jumping ship early lest they get mired into madness. That does not mean they are not looking elsewhere and darn well should.
So please let's not knock our fellow brethern when they complain about what they are going through making a living in this industry. Let's all be empathetic and listen and try to empower rather than put down. There is no job in America these days that is a anything to right home about. If people say they love their jobs and are making gobs of money, you might ask them what planet they are living on. We don't need to hear the tough love approach at this time. This is a serious business and it is being seriously mismanaged and a lot of MTs are unduly suffering due to the callous and thoughtless approach of the powers that be.
A good recruiter asks all the specifics and can hope they are given
all the information. You are right too about good recruiters being MTs because they know what to really do and how an MT thinks.
this person needs to give some specifics, Or not be believed. Nuff said.
x
I have 4 accounts with VERY different specifics that I switch back and forth from all day long -
Gone are the days of primary and secondary. They just seem to lump everyone onto every account they have. I hear you about worrying about messing something up. Some of the account specifics are VERY different from one another. Sigh...
Thank you. We do not pay for spaces, and we are aware of all the
very very good arguments about it. We feel our line is a true 65 char line, unlike some other services, we pay for headers, footers and everything on the page, and we have volume bonuses, we reimburse for flat rate phone plans, have bonus days off for volume, have given a raise, some small, some better, every year since we began 7+ years ago, and always have work. We try to fit people to the type of work they like, ops, discharges, internet, lanier, acute care, etc. We give high volume producers a few accounts daily so they don't run out of work, and lower producers just one, or perhaps two if they wish for insurance. We don't jerk you around acct to acct daily like I've read on this board of other services, we have a wonderful QA staff and support for all new people, growing every year so no one is cut short. We have almost all the original MTs who came with us when we started, and we hope that speaks volumes. SOmetimes it's not how much per line but how much can you make per hr, or per day, day in and day out with a service, and be treated with respect. We are not for everyone, but we hope we are not dismissed offhand because of the space issue without one really knowing us as a company.
And besides, they are already aware of the problem
I just wonder how they are going to resolve the issue. I don't suppose they can unhire the recently hired MTs? I wonder if they hired them at a lower rate than the oldtimers and just figure if the long time MDIers quit then they are paying less? 
Please be aware that Transcend is
accounts in the near future, so if you like VR that is for you. But they are only paying half, so if you get 8 cpl for MT, you only get 4 CPL for VR. Also, no incentives or shift differentials and they require you to work on weekends. I don't know about the other one.
Are their clients aware?
If I were a client of theirs, I would look for someone else to do my transcription. If I were a patient of this client and if I found out that the client knowingly supports this sort of crap, I'd look for healthcare elsewhere. Heck, docs come a dime a dozen!!!
It all comes down to the customers--that's US!!! The American citizens who trust that our medical records are (1) kept confidential and (2) are done correctly IN THE USA!!!
There should be a way to inform the customers of HIS's clients. First and foremost, we, as customers, as Americans, need to boycott the physicians first--the ones who are sending American money overseas!!! There are PLENTY of other docs out there who support the USA and want to keep the work at home. They'll gladly take my money!
Persnonally, I don't want my medical record entrusted to overseas folks who, for the most part, hate us to begin with. They barely speak a word of English and they certainly do a pathetic job at trascribing. I've seen the damage these folks can do to medical records.
I think that we should boycott MDs who are paying HIS to transcribe for them.
If we don't stand up for ourselves now, what's next????
Just be aware that all accounts
on VR and they only pay you half your line rate - so if you are making 8 CPL, you would be paid only 4 CPL, and also no incentive for production, no shift differential, nothing extra, just 4 CPL. Also it is very, very hard to double your production to make up for the half pay. I felt I was mislead when I was hired about eventually having to go to VR (not given a choice) and what it entailed, low pay, etc.
Thank you. I am aware of that. I am wanting
Thanks for your input.
Not that I am aware of. As it seems that most of the "nationals" are going there, maybe some d
nm
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