I'm curious from your perspective, who has a good platform and why? sm

• Webmedx buys Transhealth. - webber
  • Good riddance to TH - nm
  • We found out today also. sm - transhealthmt
    • Not bad. - mt65sha
  • I sure hope they manage it better than - Transhealth did sm
    • How was the platform? Enterprise sucks - webber
      • I'm getting tired of hearing your refrain that Enterprise sucks. sm - Long-Time Wbmx
        • She's RIGHT - Refrain or Not - Whatever
        • I'm not trashing the company, just saying the - webber
          • I'm curious from your perspective, who has a good platform and why? sm - Queenie
            • Someone else also uses the same moniker, but - webber
            • Not webber, but - Nightgown Nanna
  • How big is Transheath and now does this make Webmedex bigger than MQ? nm - sm
    • WebMx will now have 800 MTs, MQ 6000. nm - MT
      • MQ has 6000? Ouch - 2 years ago they had 9-10,000 - nm
        • Depends on if you're talking about US employees only or - including all ILPs and Canadian ICs.
        • and when I started w/MQ they had 12,000+ MTs - in the year 2000.............no msg
    • I really doubt it - sm
  • At least you got an e-mail - OSI buys Pradot and Fore (2 Indian co's) NM

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

schedule flexibility--I think the schedule is my main worry.  Also, do they provide equipment?  TIA.  If you feel more comfortable sending info through email, mtmomo3@yahoo.com

as to why you react so negatively.  If you'd care to share, I'd appreciate it.

Thanks.

platform.  I understand they have about 4 different platforms.  I would be interested in the proprietary internet platform that uses MS Word.  Is it user friendly and productive, can you see your line counts immediately, what type of short cut Expander is used, and the type of voice player to download jobs?

Thanks

I do believe it has to do with the accounts though.  I've used it for 4 hospitals and have made great money, both VR and straight typing.  VR gives me more than double the lines of typing but I do think it is an acquired skill.  Learn the shortcuts and use them.  It is also only as good as the team training the VR. 

On the other hand I've used it on a clinic account and the lines were just not coming in like they do in AC.  A very heavy, 90%, ESL verbatim account and I lasted all of 2 weeks on that account. 

I'd say I do about 90% VR and 10% straight typing and all in all I'm impressed with the accuracy of the VR. 

nm

my line rate, but instead paid me for my knowledge in the medical field.  By the way, I made very good money back then, too.  Cannot allow my skills to be sold at one-half my current line rate.  I have more pride in myself and confidence in myself than to be paid that cut-rate by any MTSO out there.

a lot more than 8 cpl.  I even have GREAT benefits, which are more than affordable.  There are good companies out there that pays for experience!!!!

My story:  I started a week ago with sneezing.  At first, I thought it was allergies because we took DH's truck for a long drive (the one he takes the dog to the shop in).  But after 2 doses of Benadryl and 6 hours later, still sneezing.  The sneezing started up again the next day and by the third day I was coughing.  The coughing got worse as the week went on and it got to the point where I was gagging on the mucus.  I self-medicated with OTC stuff -- Robitussin, Mucinex, etc.  By Sunday, I was on the couch the entire day.  My body hurt, my ears hurt, I had chills, still coughing and sneezing.  Finally on Monday, I called my doc and made an appt for that afternoon.

My doc did a thorough exam on me and told me that what I had was more than likely viral and that antibiotics would do me no good (I'm old school, I say give me the Z-pack and send me on my way), but not this newbie.  He gave me an inhaler.  We have 3 of those in my house already and told me to continue with my OTC stuff.  I paid my copay and left.

Needless to say, the next time I get sick, I'll wait until I'm dead to go to the doctor's because I'm sure it's just a virus and we can't really treat a virus.  Maybe that's the prob with the workload.  People aren't going to their doctors because the doctors aren't doing much to help.  Save your money and wait it out.

As someone who has worked for two major national companies in my career as an MT, I have experienced the worse of the worse. Been at Precyse for 1-1/2 years and I have found them to be an absolute wonderful company to work for, very caring and eager to fix what needs fixing. Yes, they are not  perfect company.....Yes, there have slower times of the year that I have needed to flex my time. That is nothing new for me in this profession. In the 20 years as a Transcriptionist I have learned to expect such highs and lows for work and to adjust my schedule to compensate. Yes, I have worked on some difficult accounts with Precyse, but patient's whose reports are dictated by those difficult dictators deserve to have their reports done in a professional and accurate manner as well. It is a good thing that there are MTs who are willing to do them. The MTs at Precyse that I have talked to are VERY happy to be here and also have many war stories to tell about other companies they have worked for. I am glad I work for a company that cares about its employees and offers a great environment to work in, as well as some of the best benefits in the business. If you look hard enough, you are going to be able to find ex-employees who were not happy at Precyse for some reason, I happen to not be one of them! 

There's a certain natural tension between the need for reports to be complete and the need for MTs to be productive.  This means making a reasonable effort to resolve blanks and ambiguities, but no more.  There is an obligation to the client and patient, not only to deliver this report (the one that you're transcribing), but also those that are waiting in the queue behind it.

Dictation being what it is, some blanks are inevitable.  Sometimes you just need a second set of ears (the way we used to hand our earphones to the person next to us and ask what's this guy saying?).  As a supervisor I was much happier helping my people resolve blanks than being scared to leave them and making poor decisions.

That doesn't mean, however, that I didn't sometimes see blanks that undoubtedly should and could have been resolved by the MT.  For instance, I would see a blank early in a report due to a somewhat mumbled phrase that was dictated more clearly later and correctly transcribed, but the MT did not connect the dots with the earlier blank.  Or, I would see a blank for an unusual (but clearly pronounced) medication that I found in 5 seconds in the drug reference that we provided to MTs.  Or, I would see a blank for hypo-/hyper- such as hypoglycemia/hyperglycemia that was unclear, but the accompanying value made the choice obvious.  We hired only very experienced MTs for my accounts, and they should be able to resolve an ambiguity in a sentence such as The patient was extremely hyp?glycemic with a blood glucose of 26.

As I dealt with blanks turned in by my team, I sometimes had to address issues of inattention to context, lack of skills with reference materials or Web search methods, carelessness and yes, sometimes downright refusal to take even a brief amount of time to check a spelling.  I also sometimes had to deal with things like Expander errors, which occur due to inattention and/or the method that an MT uses to name her short forms (and in some cases, creating far too many short forms of questionable productive value).

However, I dealt with issues like these on an individual basis and only when I was satisfied in my mind that I wasn't misconstruing the situation.  In doing so, I found that most of these situations were opportunities to help an MT improve her skills or her understanding in some way and very few were cause for some sort of corrective action.  In other words, in my experience the vast majority of MTs take enormous pride in the work they do and the skills they bring to the dictation.  By contrast, a much smaller percentage of physicians exhibit that same level of care in their dictation, and to me that meant giving the MT the benefit of the doubt.

I was also keenly mindful of something else, which is that my connection to the dictation system might be better than what the MT had, so that what might be clear to me on reviewing the report could well have been less so when she transcribed it.  The phone system is such that we go through many different switches and circuits between here and there, and these connections can be quite different even between the same two locations on different phone calls.  You might call the system in Tampa from your home in Chicago, and one time your call could be routed through Atlanta while the next time it goes through Dallas.  Knowing this, again, the benefit of the doubt must go to the MT.

So, I looked for certain patterns of behaviors, not one-off incidents.  I produced for many, many years and have never forgotten the challenges of dealing with that tension between leaving no blanks and the corresponding responsibility not only to this job, but to the job behind it.  You can't lay down any rules about this.  You can only help your people have the best skills possible in doing rapid and effective research, in using the context of the report to help resolve ambiguities, and then you encourage them - yes, ENCOURAGE them - to leave a blank when they have made a reasonable effort rather than to believe that filling in anything is better than leaving a blank.  The supervisor should be the MT's resource of last resort - the backstop, so to speak.  It's the patient and that report that matter most, and getting it right is more important than who fills in the blank.