I'm a current STAR Team member
Posted By: Star Team Member on 2006-05-18
In Reply to: I just noticed the Transolutions ad on the JS Board. Is their STAR team the same the BEST sm - RadPro
I love being on the STAR team. Even after 17 years of transcribing, I learn so much every day. My work is certainly not the worst of the worst. The team basically does short TAT dictations across several hospitals. As I always say, you get back what you are willing to put into it. I feel honored to be a part of this team. We have an awesome supervisor too I might say. This is definitely a challenging position, but not just all the ESLs or hard work types. Pretty much the jobs that have a short TAT are filtered into our job queue.
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Star Team
Well, if you like working on multiple accounts with horrible dictators, follow the BOS, plus Transolutions BOS on top of that and working on a computer system from back in the 80s, then it will be a good job for you!!
RE: STAR Team
The STAR team is a group of MTs that basically agree to work on any account they are needed on at the time and they get paid an hourly wage plus I believe extra if they type more than a certain number of lines. Basically, you don't have a primary or secondary account. You work whereever you are needed at that time.
Transolutions STAR team
I'm consider a position a position with Transolutions on their STAR team. Could anyone give me any information on their STAR team - is it easy to make line rate, how bad are the dictators, et cetera? Feel free me to email me offline if you would like. Thanks.
Transolutions MTs, what is the STAR team? SM
I was recently at their website and saw STAR team, is that like QA? Thanks.
I just noticed the Transolutions ad on the JS Board. Is their STAR team the same the BEST sm
team at Keystrokes? I know that Keystrokes has had this in place for a while but it is promote from within. Can you hire on at Transolutions for the STAR openings?
Has anyone worked as a Transolutions STAR MT? I thought they paid low but the ad says differently. Looking for current information as I did not make the Keystrokes BEST team.
You obviously left before the current team came on
nm
That has been going on for years. No longer a member.
ad
My situation was a family member -
My cousin used to call me repeatedly asking about his wife getting into transcription so she could stay home with the kids but still have some income. I told him repeatedly that she needed to go to school. The last time he called he insisted she could do this job because she had been working for a lawyer for 10 years, did all his typing and could type really fast and good, and was just a whiz in the loaw firm. I once again told him she would have to go to school. He got upset at this point and said just give me your boss's number, ##^^$6!!! Well, I gave him the number and I never heard from him again on that subject - of course, my boss emailed me about what a jerk she had just talked to!
Well said, fellow member of the smarter gender.
Very well said. The only male MTs I have come across in my many years, have been at 60% accuracy (I QA'd them, so I speak from experience), and then they are absolutely shocked, horrified and rude when they never make it out of their probationary period.
Too bad they got rid of Indian team leads. My US team lead is the worst.
If you are an AAMT member, they have a mailing list that corporate sm
members can use two to three times a year.
opppss meant purple team, not red team.
Sorry, I meant the purple team.
Gold star for you.
My pay was constantly screwed up, constant IMs, they didn't tell anyone I quit and I got IMs/emails demanding I log in for my shift, the owner is unpleasant to say the least although she does put on a good I'm your friend, we're a team show. The insurance as an employee is extremely expensive. As an IC there you also have a set schedule. Hence, not really IC.
wolf star
I have not worked for them personally but I have nothing but bad things like recently no one getting paid on time b/c something happened to the owners account. Also I heard that one of the radiology accounts were just nothing but 10 minute reports back to back. But again that is just hear say.
Wolf Star--saw they have another ad on the job --sm
seekers board. Anyone have any info about them? Seem to post ad pretty frequently.
(Your star employee, I mean - not the above poster!) nm
.
What? You become a famous movie star?
a
Yep, elite and STAR=CRAP ACCOUNT-nm
nm
Must be a cloud overhead because the STAR is not SHINING!
nm
There are multiple platforms for rad including Radnet, Meditech, HBO Star, MiSys. Sm
I am on a MiSys account. I have a few friends on RadNet and ExText accounts. All radiology. I think it is the same for Medical Records too.
Star Stop works better than express scribe. If you want start Stop, yea it is kind of sm
expensive. I wish they did pay their QA hourly as I think they would see better quality work, but they per line and it is higher than the other person posted.
I have never had a problem with management, so I am unfamiliar with what the other person experienced with management.
Pay is always on time (most of the time early). I like the software. I guess you just have to see if it fits for you.
Do they have a US team? Or
should I start looking?? They have never mentioned anything about dropping the US team, but I would bet they would do it in a heartbeat - I guess that's why they are known as heartless.
There is still a QA team.
The team leaders to the document completion.
BEST team
KS used to have people that just did that without a name. There was a gal who did our hospital and we could not have her permanently. What we settled for was not even close to what we wanted. The whole idea is very midleading.
ER Team
Yes, they asked me for either a Sun-Thur or Tue-Sat for daytime hours. Afternoon and late evenings could be Mon-Fri.
Same team
I worked for OSi for the CURRENT QA manager and most of the current team were there the entire time, except for new people who were hired as the company expanded. Most everyone was excellent to work with - a great team atmosphere. Working as an OSi QA is not easy, and I liken it to teaching - you do way more than you are expected to do because you LIKE to, and you get paid way less than you are worth, because you like doing what you do. But I think that's true of any job you do that you love.
What Team Were You On
What team where you one there? I currently work for them and have had none of the trouble that you had. I am sure it all would vary from team to team.
A-Team
What about blanks? Do they count against you? What about ESLs? Are they difficult? Thanks for your info!
Red team
If you are on the red team, you have a fantastic supervisor provided she is still there. I absolutely loved her!!! She will definitely go out of her way to make your experience as pleasant as possible. She did for me, and she was the main reason I ended up staying. Unpleasant note: This is the team I had the unpleasant QA person. Good luck again!
By the way, I bet we are on the same team.
I will be using ExText too and I love that platform! Take care and I meant to say congratulations to you too!
Team Leaders
And all the GOOD team leaders who really communicated well and cared about the rest of us left! HMMM wonder why?
Team Leaders
I have to agree completely. The only really good team leader that MDI had was Shannon. She was always available, was always there to help, and actually cared about each individual person there. If you had a problem, she was there to take care of it or she would find someone who could. I guess she finally got fed up with MDI too because she left, which is a shame because she was the only one there that actually had a heart! We miss you Shannon!!
She said they were doing away with all ICs - I have no facts for you. You should ask your team
x
MDI-FL-team leaders?
Trying 2 learn about these team leaders. Anybody know anything?
MDI-FL-TEAM LEADERS
I work for MDI and I love my team leader. I have actually more than one team leader, if I switch to my secondary account. They are both very helpful in providing me with anything I need, and I also notice they are available to me at any time for help. Don't know about redheads, blondes or brunettes, as I have not meant them, but I can ask what color their hair is, although not sure how that would help anything. Anyway, I think they are the geatest - a lot more help than I have ever gotten anywhere! I'm thrilled!
MDI team leaders
Marianne, I agree with you. I have never been happier at any company I have worked for, as far as the help I receive and the flexibility in my scheduling.
Another happy MDI-ER!!!
MDI team leaders
I just want to tell anyone who will listen, this is the most structured environment I have worked in for a while. I too did not know what to expect, having worked at other places. This team leader thing sure was a great idea. You have one person to deal with who is always available to you for anything you need. You don't have to worry about who to go to, and if you do, your team leader guides you in the right direction. I am so glad I made the move to MDI - finally a company who cares!!
And I am joining the KS Team on
Halloween!!! Yippee. Goodbye MQ, I'm coming back to KS, where I should have never left. They are the best and in no time they will be better still. I can't wait!
Sorry, should have been team player. nm
x
My team leader is the best. She
keeps us informed, always available, and provides more help than any company I have ever worked for.
This is not what the KS team is at all but it also has not started
yet. It is going to be radiology only from what I understand and only for vacation coverage and heavy volume for hospitals, not every day, so it will pay very high.
Medware ER team
Me too, on the ER team. I think we are about to start a new Hospital in June.
I use Merit on the ER team
nm
As a former OSi team lead.....
I will say that the main reason I left the company is because I knew it was not right to ask people to work extra when they could not report it on their time sheets. And, yes, an account coordinator, has definitely recently asked people to work extra but not report it. This has been going on a long time. Time should be recorded as time actually working not what you put on a time sheet. That is ridiculous. The majority of my MT's did work extra but did they get paid overtime? No! This is SO not right!!!  ');>
she did it while a team lead too
/
They really are the best management team (sm)
Believe me, I previously came from a doozy of a place. If you had a problem, it was YOUR problem, and if they did help you, it usually took days.
OSI team leads don't do QA at all
All we do is monitor workflow and assign jobs when the coordinator is off - I get $14 for a few hours a week and then do transcription for a line rate. Line requirement is less than regular MT's.
Not a bad setup for us.
My team is doing well under the new plan also....
Reading Sue's note, I had to chuckle. MT's are always asking (and rightly so) to be paid more for doing the more challenging accounts, and for working the less desirable shifts. So, when a company recognizes this and creates a comp plan that takes these factors into account, the company should then be criticized as ONLY paying their TOP rates for these factors? Please!
I also have to take strong exception to Sue's statement that 100% QA is impossible. I have a number of people on my team who not only make 100% QA, but do so month after month (and we round QA scores UP, incidentally).
As for losing key people, I'm not really sure what's terribly new or different about that in this industry! The company is doing some realignment of its operational and support units in order to be more efficient. Show me a company that doesn't do that from time to time as its changing circumstances dictate, and I'll show you a company that will go out of business.
Finally, the people on my team are doing just fine, and better than they were, under the new comp plan - and that was the whole focus of the plan. It is true that we had one client that happened to have some very large templates and for which, frankly, that team was, in reality, being grossly overpaid relative to the actual transcribing that they were doing. It was really quite unfair to everyone else. So, under the new comp plan, this situation was corrected and the people on that team are now being compensated exactly like everyone else - meaning, they are paid for what they transcribe. If you look at the results very superficially, you could say these people had money taken away from them when, in fact, that is not true. Instead, for a very long time they had really been unfairly overpaid relative to others in the company who were doing much more actual work.
All I can suggest is that anyone who is interested in TSI get your information directly from the source - our recruiter, June Jackson. She'll be very happy to answer every question you have about TSI.
Got to be part of the TEAM!! - lol
NM
I work here too but you must be on a different team. sm
I haven't had a full paycheck in 2 years, day shift is overstaffed and I don't have the option of working other hours; excuse me, flexing. BUT, I wouldn't work anywhere else. Good bennies unless you live in BFE like I do, then there are no providers on the insurance but that can be worked around; don't get sick. Seriously, it's a good place to work compared to what I read on this site. They provide equipment for free, PTO is a good rate as long as you're working, and they won't hassle you if you don't make the minimum lines because work's low.
What exactly is a Team Lead?
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