Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

I'd still contact the solution center

Posted By: webmedxer on 2007-09-20
In Reply to: It IS the system. I got an e-mail from my STM - Webber

I got the email from my STM this week as well (bet we have the same one!), but I have not been experiencing any problems. It is still very possible that the reason you are having so many difficulties is something to do with your router (if you have one) or ISP. I know how frustrating it is when the platform keeps freezing up on you. I was having so much trouble until I changed the settings on my router and now it is smooth sailing. Definitely contact the Solution Center and see what they can do to help you. There's no reason to suffer through it if there is a fix out there.


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

The solution center's memo of an upgrade to the system SM
in the next couple of weeks (not on company computer right now so don't remember exact date) includes release notes that says the issue of the platform freezing will be corrected. I hope this fixes some of my own problems.
adduction is toward the center of the body. Abduction is away from the center of the body. nm
x
No solution is Precyse Solution
So sorry about what you had to go through. I truly feel for you. As good as we are, no one should stand for their crap. I certainly didn't. I could not get rid of their equipment fast enough. The day I quit is the day I boxed up their computer, called Fed-Ex and had it sent back, and then I got a new job the next day!
What "new center"?
nm
The Transcription Center
Has anyone worked for this co. in Texas that could comment? 
Try Kimball Medical Center

Doctor's Medical Center
I searched this board and couldn't find any specific info on this company.  Does anyone work for them?  Know anything positive or negative about them?  Know about their pay scale?
A local surgery center
I was referred to them through someone else. They have had trouble keeping a transcriptionist. Now I know why.
CMC (Carolinas Medical Center)
is located in Charlotte, NC. I know, because I used to work there. They have bought A LOT of the hospitals in North Carolina. It is a VERY large corporation. Good company to work for.
Anybody work on the outpatient surgery center at e-MTS?

Interested in knowing what the account's like, i.e. platform, dictators, productivity, et cet.  Tx.


Cheyenne Regional Medical Center

Does anyone know anything about what it is like to work for Cheyenne Regional Medical Center.  Can you work remote?  How is the pay?


Sonora Regional Medical Center
This seems to be the name of the hospital Janis Reed advised.  She says the ad said weekend only.  Rather snappy reply from her via email.
8 center per gross line...as good as 9/65 cpl?
d
Anyone here for for University of Kansas Medical Center? Please let me know. Thanks.
I work at home for a national now and I'm wondering if KU outsources or does in-house and about their benefits. Not a newbie, have 11 years experience in acute care. Rock chalk!
I just read on their website under Employment Center (sm)
that they are hiring.  I know they had a job listing posted on here a week or so ago for experienced Docuscribe MT's.  I work on Meditech there but would kill to get back on Docuscribe again!  I loved it...
Fox Chase Cancer Center in Philadelphia is hiring - nm
x
I see that Cheyenne Regional Medical Center is hiring.
"Training" is on location but after training, there will be multiple excuses as to why you can't go home to work. Supervisor is NEVER there. Pay is not TOO bad, but working in-house is horrible. Just thought I would throw my opinion in and try to save the next poor soul who falls for their "promises".
Another example of the "bizarreness" is when I worked for our regional medical center
Nicholas who was clearly of Indian descent kept faxing and calling the transcription department of our hospital wanted to submit a bid to do our transcription. The manager politely declined but he continued to call EVERY day..I guess to see if she'd wear down. She then faxed them an official stop contacting us letter but it continued. Finally, she had the hospital's attorney send them a final notice in regards to legal action and they called after that. Honestly, at that point, I came home so I dont what ever become of it. I know it blew our minds. It must be a cultural thing.
Solutions Center told me problems wouldn't
be fixed any time soon because it was going to cost a lot of money to do it.  I had the worst boss ever and I'm so glad to be free of that place. 
I have no info, but the energy center is named after my grandfather nm
Frank R. Applegate Energy Center
There is a solution to the what you think is

It is very simple.  DON'T READ THE POST if it will upset you that much.  If you already knew it would happen, don't pour oil on fire by telling people not to talk about it. This isn't the Transcend forum where people aren't allowed to talk about what bothers them. If you feel uncomfortable with the posts here, stick with the company forum and maybe you won't be in so much pain.


I think that was the solution they came up
with for keeping up with TAT. For years, I never had any problems - then new management steps in with new ideas such as overstaff every account so they not only keep all accounts current, they also don't have to pay bonuses or overtime.

MQ MANAGEMENT HOW LONG DO YOU THINK THIS JOYRIDE WILL LAST FOR YOU?

SIGNED,

FRUSTRATED CHICAGO FULL-TIME MT

P.S. COMPLAINING ONLY GETS YOU MORE BACK-UP ACCOUNTS. I MADE MY LINE COUNT WITH NO PROBLEMS WITH ONE ACCOUNT FOR A LONG TIME AND NOW I HAVE 3 ACCTS ON 3 DIFFERENT PLATFORMS!! AND HAVE TO WORK 12 HOURS TO GET IN 8 HOURS OF WORK. I ACTUALLY HAVE 5 ACCTS BUT I REFUSE TO WORK ON MORE THAN 3. IT'S NOT WORTH IT...

WHAT'S A GAL GOT TO DO TO GET A STABLE ACCOUNT AGAIN?

THANKS FOR LETTING ME VENT NOW OFF TO SCROUNGE AROUND FOR MORE LINES.
My solution........sm
I had almost 100 dictators who used normals. As you know, it could drive you crazy not to mention put you in the poor house. I finally decided to make separate folders for each doc and used MS Word to make a separate document for every normal exam. It took me over a week of my own time, but well worth it in the long run.
And here's another solution
I work for a hospital who pays up to double the lines for the difficult docs. People seem to like to get those docs (I sure do), especially when they've invested the time to get good at doing them.


If you never learn them, and never get proficient enough to do them independently, you don't get the pot of gold at the end of the rainbow.


It's a win-win situation, I think.
no - and the solution to this

is in the voting booth not the company board.


 


SOLUTION
Keep the computer and/or other equipment until they call you for it. Then, explain kindly how you kept it back because you heard that there was a problem with the company reimbursement and wanted to avoid that problem for yourself. Then let them know that you will return it in PERSON if at all possible and expect a check that same day. You could write any trip expenses off on your taxes and be sure you are reimbursed at the same time. Once I did this a few years ago for the same reasons, different company. I did receive my equipment deposit back on the spot.
I may have a solution for you ...
Please EM me.
So, the solution is... SM
Just don't answer our phones???


First I was paranoid about getting a pay cut. Now I'm paranoid about NOT receiving a phone call from The Power that Be. Maybe some of us fell through a crack... or maybe the fierce anti-Acusis posting of the last couple of days changed someone's mind about delivering bad news to all MTs at the same time. After all, if we all quit at the same time, who'll be around to learn the CDFIZ or whatever the heck the new program is.



so your solution would be?
If you're an IC *YOU* should be calling the shots, not someone you work for.

Everybody here has options.

The MT can acquiesce and work the hours her EMPLOYER is requiring her to.

The EMPLOYER could be human and work with the MT or NOT.

The MT COULD take action against the EMPLOYER for a) offering medical advice, b) treating an employer situation as a contractor situation and not paying taxes.

So it's not a matter of being in this MT's shoes. It's a matter of being a savvy MT and knowing how to run your CONTRACTING BUSINESS or sucking up being paid like an IC and treated like an employee.


anyone see the post on job board for regional medical center, 13 cents??
nm
Nope, just tired of the whining; feels like a daycare center
Seems to me all the time and energy put into this board whining over something that cannot be changed would be more wisely used either (a) learning VR or (b) putting out one's resume.
University of Iowa Med Center announced layoffs yesterday
I think the news report said they were getting rid of 130 people now, a total of 200 this year. Fortunately (their word, not mine), they're not going to have to make any cuts in people who have patient contact but in administrative areas (that'd be us). Truthfully, I'm not sure if they even still have in-house transcriptionists, but you know that if they do, they'll be the first to get their marching papers.
There is an AAMT solution.
you could report this to AAMT, but it would take weeks to process the complaint. Also report the website to them. But its a great thing that you have posted the red flags. great work.
Simple solution
As long as Cymed can continue to find MTs who will put up with this crap and accept their positions that don't pay for spaces, they will continue to do what they're doing.

Why would a quality MT accept a job that doesn't pay for spaces. Why would a quality MT stay there?
Low to no MT work is all over.... Here is my solution!
I have been working as an employee with a company and for the past 4 months the work has been low, with the last 1-2 months ridiculously low to no work at all.  There is a 1000 line requirement for benefits.... and I need benefits.  I work a part-time IC position, and guess what, it's low to virtually nothing also.  So this week, I took on a 3rd IC job, so where I normally would transcribe 1600 lines with the employee position, I only give them 1000 lines, just to keep the bennies. I will do 1000 with the third IC position, and continue to do the 600 lines with the 2nd IC position.  Thank goodness, there is no hourly requirement with any of these positions.  It takes me 3-1/2 to 4 to get 1000 lines on employee position, 2 hours to get 600 lines on 2nd IC position, and about 4 hours to get 1000 lines on 3rd IC position.   I have purposed this year to not work over 10 hours in a given day, give or take an hour or two.   So far, the past 2 days it has worked.
Offshore solution sm
Why can't a company give the client a chose.  Excellent client ready work at a higher price, and I realize this would exclude many US MTs, or work that has been offshored at bargain rates.  This way everything is on the client.  Either they are going to say no way do they want their records going off shore and  pay the higher rate, or they agree to offshore.  The good thing about this is the doctor cannot deny he did not know the work was being offshored if he agrees to that to get rock-bottom prices.  If the client wants work done in US, he can have that but at a somewhat higher price.  US MTs will be able to make a living wage at their profession.  I think this idea needs some tweeking but I think it might be something to think about. 
Simple solution -
email me.
The Best Solution to the 30 days
TYVM for such great input.  I believe here is the problem.  Any MTSO has the obligation to (if they have one sub or 3 dozen) to negotiate a contract the right way with their account to be able to offer their subs a decent arrangement.  There isn't one business (hospital, doc, etc.,) on earth that can't cut checks to a vendor at will, or at least set up a unique situation if they really want the vendor to work for their company (vendor being the MTSO).  As it turns out, this company I considered is a subcontracted company to an MTSO who actually has the hospital account.  This subcontracted vendor has virtually no negotiating position with the account.  They are at the mercy of the MTSO.   I believe there's a time that a big or small service has the obligation to the MT team to not take on a crummy contract unless they get a pre-signing commitment from their MT subs that they can live with long-term payments.  I don't think it should be done the other way around.  Though at this time I was just looking for some part-time filler work, I too have hired subs for overflow work in the past.  I made sure whatever the account was that was paying me did so within a time frame in which people could work and survive with money--including myself.  I don't have a husband or other type of income.   That's neither here nor there.  It's in the contract negotiations, and having enough courage to sometimes say No to an account, to pass on the deal for the sake of what's right and not roll over all the time.  That puts it in a true underdog position from the onset of the contract.   Needless to say, I'm not going to take them up on their offer.  But very interesting what's going on, what everyone thinks, and how it's still kind of the short end of the stick on the real production end -- the MTs that do all the work.  Thanks to all who replied.
A simple solution...

get a fake email address.  go to hotmail or yahoo and just make something up.  i will never know who you are.  :)  I do understand your hesitation.  I wouldn't email me either.  LOL  I'm safe, I don't work there anymore.


Line counts?!  Um, yeah.  Encouraged to be dishonest to the MTs regarding that also went against my grain.


My solution to low work
I (thankfully) left MQ and found I had low work at the company I picked, which I liked otherwise. So I took on a second job. When there is no work at company one I just switch to company two and back and forth and I am never out of work. In talking to several of my long-time MQ friends, they ALL do this. Sure, it's sad to have to do it (and it ticks me off royally) but I have a family to feed and this is how I am doing it.
Simple solution:
Don't work for them. 
Simple solution:
Don't work for them.  I don't.
a simple solution
Next time it happens ... just invite the person over to your home and give them a shot at actual transcription. Try to give them a dictator who is midway between fantastic and a nightmare. Don't leave any medical books around for reference. Tell them they have 15 minutes to do as much as they can.

And then post the results here. Should be good for a laugh.
Thomas Jefferson Hospital in Center City Phila uses Diskriter
.
What I read was that they opened a center in India BUT were adding work for them and keeping their
domestic work force as well.
well please let me know if you find a solution since i haven't. sm
have spent 2 days with tech support with dictaphone and still not fixed. i don't have the time to spend now cuz i gotta bring in some money, LOL.
Solution for their ILLEGAL activities
The next time they call me to work on my day off I will do so and I will record my hours knowing it will put me in OT. When they yell about it and say OT was not approved in advance I will document by email or phone call that I was asked to work and if they refuse to pay me OT I will definitely report them. They have already been reported by at least 2 other people with documentation. They will either cut the BS about not paying OT or they will see the feds.
information on Transcription solution of SC.

any information on Transcription Solution out of South Carolina?  TIA


SOLUTION TO OFFSHORE OUTSOURCING
Since offshore outsourcing couldn't be stop why don't we just outsource the dictations coming from these freaking speaking doctors. We need to screen the accounts and all those accounts with difficult doctors to understand, we outsource them. I think we will be more productive, the only problem I can see is that most of the doctors here in America freaking dictators.
It isn't a solution after you've already returned
the computer.  I was glad to get rid of it, but I want my money. 
Simple solution: Notify the IRS.

x