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Serving Over 20,000 US Medical Transcriptionists

How do you know new accounts are coming on in the summer?

Posted By: Are you TT management? on 2008-04-19
In Reply to: TransTech sm - TT2theMAX

I have not received any email saying such to us MT's.  I hope so, because work is really low during the week, a little more on the weekend usually.  More and more of our work is going to voice recognition, leaving low volume of transcribing left to do.


This is an excerpt from a press release by Transtech management that I saw on the internet.  Maybe those 20 MT's love the system, but the other 280 must not.  I know I hate Dictaphone ExSpeech editing platform (and hate the pay that goes alogn with editing on that platform).


We started using the Enterprise Express Speech System in late October of 2007 and have already seen a 500 percent increase in speech-recognized drafted
reports. While just 20 members of our team of 300 transcriptionists
are using the system now, we plan to expand its use significantly. In
only 60 days we've seen dramatic productivity climbs and our team
loves the system.




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They added several new accounts this summer
so I don't know which one you are talking about, but I have been out of work for 2 days too and despite asking for a back-up account I have yet to get one.   I do know that another account is coming on-line next month, though they have hired people for it and those people are probably working on the other accounts in the meantime, taking work from the estabilshed MTs. 
It was slow on one of my accounts this summer but picked up. sm
If I were you, I would go to Karyn or Becky, not Martha. Both of them will help you. I think Martha is too busy with new hires but the other two are great with back-up accounts or at least getting the names in front of Martha. Just a friendly tip, not meant to offend or cause flames.
Yes, and new accounts coming on...sm
constantly. 
Are all of the accounts coming from MQ ?
x
My STM said 3 accounts are coming in.
I don't know anything about the accounts, but I LOVE the enterprise platform. It is soooo easy. You don't hardly ever spend time pulling in pt information or other demographics. It all automatically populates. This is the best out of 5 platforms that I have worked on.

Congrats on the new hire. I started June of last year :)
Only a few accounts have gone to VR and one is already coming back. sm
I spoke with one of the managers in the office about a week ago, and she told me that there have been over 20 new radiology accounts since the first of the year with more than 25 more to start by the end of the year. I am not worried at all. When the account I was on for a few years went to Powerscribe in January, they put me on another account and I never lost so much as one day of work.
Transtech has new accounts coming soon
/
They are hiring because new accounts are coming on. sm
This will straighten out the work shortage everyone is feeling right now.
WEBMEDX is getting all sorts of new accounts coming up. sm

Might want to apply to the 2007 and 2008 MT Employer of the Year!


 



Does Webmedx inform you when new accounts are coming on? (sm)

I know they recently were hiring and now the backload summary numbers are down on a lot of accounts (mine included).  I am hoping they just hired in anticipation of new account and are training these people on the current accounts and things will improve after the new accounts come on.  Am I dreaming? 


I understand no company wants to pay OT and it is a balancing act to get the correct number of MTs on any given account.  I just don't think they were hiring to overhire.  They seem far too nice for that. 


Sorry for blithering, main question was do they share info about upcoming new accounts? 


They are hiring for new accounts that are coming on in March. I called and asked. As far as
no work, it will catch back up. There are ebbs and flows with every company and I, for one, am not worried about it.
omg-heat of summer

I meant heat of summer!! not head--sorry


Last summer? see inside
They do not keep anything that long due to privacy. Their recruiter was let go a few months back, so it definitely is no longer there. I would send it directly to them at KeystrokesHR@aol.com and let them know that you had sent it before. I know that the process is smooth now, based on talking to a few new MTs, so if you are interested, that is the way to go!
thank you - I'm hoping by summer to

nix the Q alltogether, unless by some miracle things get better. I think my biggest peave with the Q is that stupid time clock. I never wanted FT or benefits, so I don't see why PT with no benefits has to punch a clock. Give me IC any day!


The new company I'm going to only requires me to meet my daily quota on the days I say I'm going to work. If I need off, I just let them know I won't be working that day. No more holidays, no more cesspool and no more TIME CLOCK!


I hope things go well for you at KS. I've heard a lot of wonderful things about them on this board, especially if you want FT and benefits. Good Luck!


There is no summer slump at MDI. Its a
permanent slump situation, as its been going on for a long, long time. Something is way not right about this company, and I'm not sure what's going on, but its not good. Look below, and you'll see more eager new hires ready for training, every single day. I was bored the other day and browsing other MT sites, and I was shocked to see a thread and battle, just like here every day, of MDI-MD MTs with no work, MTs who can't get the 5 training jobs a day, yada, yada, and I saw the EXACT same letter from the recruiter and also from the tech person, whom many claim does not set them up at the agreed upon time, etc, and does not help with tech issues. The shock to me was that all were dated from Spring of 2007. That's how long this exact scenario has been happening, and it was creepy to read what looked like sincere posts here, as they were copied verbatim from a year earlier, and probably more before that had I wasted my time looking. There is something WEIRD and wrong about this company, and why anyone would waste 1 minute of their time with them is beyond me. And it was so hurtful and hateful a few months ago when those who posted that they had no work and something wasn't right were bashed and flamed for it being their fault somehow. Inferior MTs or whatever. There is a boatload of BS going on at MDI-MD, and I have personally experienced that boat, and its not gonna float for anyone. I truly believe they have their original staffers who get work, but forget the rest, and they are always, always hiring more and more, and with no work. If I were with them now, I would be MAJOR pissed and demand work. But there isn't any? I would also be demanding to know why they keep hiring. They have no answers, and they have no work either.
I was mid summer this year.
I used IType.
TTS - When I applied last summer
nothing more than an insulting subcontractor rate for 30 years' experience. Are you making at least more than 6.25 cpl?
Here's a review from last summer.
http://forum.mtstars.com/company/v/1/74751.html
Anyone else running out of work this summer?SM
I have been with this company for quite some time, and this is the first time I have run out of work.  It has been slow since June, but pretty much the whole month of July has been hunting for work and getting lucky if there's any there.  We've been told it's just an unusually slow summer.  Anyone else with this problem? 
I was with MQ for 11 years and left last summer.
The changes after 1/1/06 were not to my taste. And from what I can see over on the MQ forum, it hasn't gotten better. I started with TT last October and have really liked it. I've only run out of work a few times, and have had work in my backup. The office staff is wonderful. It was a very good move for me.
Info about Wordz from this summer.
Wordz was not the job for me, but I have nothing bad at all to say about them. Here is some recent info from this summer, hope it helps:

Pay on time by DD.

I worked on 2 platforms. (Winscribe and Transnet) Both use your version of Word and your Expander of choice or autocorrect. The platforms were just for management of voice files and attaching/uploading documents, no demographics were filled in.

All demographics were manual, and you download pt lists (some in notepad where you can copy and paste names and some fax copies where you have to retype everything).

Provider/address lists were provided for letters.

Job lists come out 4x per day. On at least one platform you have to check the job list for your work and manually enter the dictator# into the transnet platform to download jobs (you are not routed jobs automatically on the Transnet platform).

Pd training. You get about 4+ hours of phone training your first day, 3 modules. The longest module of training is administrative, paperwork, file management that you are expected to do and the other modules are on the transcribing and audio platforms. The administrative/paperwork/file management is the longest for a good reason, you spend plenty of time wrangling voice files, job lists, and pt lists every day.

QA was outstanding and very helpful. Quick relevant feedback and even a good job here and there.

There are set hours - sort of! They do ask that you set range of hours they can count on you to be there every day (maybe 8:00 to 3:00 for example) in case they need to reach you for stats or whatever, but you do not have to necessarily be working all that time, and you are not monitored. You are just expected to complete your account assignments within TAT.

Pay is low (it was 7.5 cents), but they justify that by the fact that they match transcriptionists to doctors....no pools. (That did not turn out to be the case for me, I was up to 20 dictators with more to be added on, although I know many are assigned to a small # of stable dictators...just get as much specific info during your interviews about exactly what accounts you would be on and how many providers so you can make an informed decision.)

Good luck!

Grandchildren keep me young. I have had 2 FT this summer (sm)
and occasional trips to town for teenaged grandson who has stayed at home this summer. Sometimes it is hectic and I feel stressed getting my hours/lines in, but then I take my mother to the Senior Center and watch all those people with so little to occupy their time and I feel really lucky.

During school year the 2 youngest still catch the bus here and come here after school. I am able to adjust my schedule so I can attend school functions/lunches during the day if their mom can't.

There may be a lot of problems with MT work anymore, but these are the reasons I and many other stay with it.


Well, I left MQ after 8 years last summer to go to Keystrokes (sm)

so I would have to say Keystrokes.  I have plenty of work and love my account and Keystrokes gave me primarily what I asked for as far as what specialty I wanted to type. I work in Meditech but there are other platforms there, it just depends on your account. MedQuist was a great place to work for about the first 7 years.  In January 2006 they introduced what they called the Rewards Plan and after that my work dried up in a hurry and I lost a LOT of money by staying there. But there are still people at MQ who have plenty of work and like it there, the way I felt about it in the old days. Both places have positive qualities but I am happier now at Keystrokes. It also depends on what you are looking for as far as how large of a company you want to work for...MQ is a big national, KS is much smaller and more personalized.  Good Luck!



Talked to them last summer. Very nice people.
CPL depends on shift worked and how well you do on the test.
They have overhired for the summer. We will ALL be running out of work!

They thought they had a new account and it was not a go, so overhire again.  They are just running this ship TOO TIGHT


 


 


knew something was up after the paycheck fiasco this summer . . . sm
this DOES not surprise me, and I am sure there is more coming in the future.
I have not run out of work, except for about 2 or 3 hours late in the summer. sm
While I am NOT management, I do know both sides of this story...that of the MTs and of management. The side I pick? MY SIDE! The side with work in the queue, the side that I get paid for. So, even though I know both perspectives, I am not picking sides or defending management.

I will only observe that those who come here to bash a very nice company could be producing their lines. Given that I have consistently gotten over my minimums each and every day for the year I have been with TT says to me (remember I am on my side) that the work exists. If I can have it, so can you. Of course, every hour you are here spreading your ill-considered opinions could be, should be spent doing your job.

I am here, it is my day OFF!
I have to second that statement. Wish TT would not overhire during the summer months, as we get so
low on work now -- it is frightening to think about the summer months and then the holidays that follow.  Ouch !
Well, mine have even less today than yesterday. I don't know what is going on. I know summer te
to wax and wane, but I've only seen wane this summer, no wax.  Usually it's up and down, not steadily down, in my experience.  I'm becoming very concerned about being able to make ends meet.
It was during the summer, I think. Maybe you can access old stories from your local newspaper on
s
good point!!!! summer off plus 5 weeks during the year
if i had my life to live over.... a teacher has the best life
What season is THAT? Late spring/early summer? .. sm
or the figment of some MTSO's imagination or latest line of BS?? 
Couple of posts here on page 11 near the top and then back during the summer, you should find a
s
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.


I saw this coming!!!

I saw this coming when they first started us on this new platform, and eventually, ALL the accounts will be editing.  These MTs really don't care because it is not happening to them right now!!  My opinion is that EVERYONE will eventually be editing and not typing and at the 40% lower rate per line.  When that happens, all of these Transcend cheerleaders will be just like me, sitting with their mouths hanging open in disbelief that it is happening to them.  I used to be one of those cheerleaders and now feel bad that the 2 people I referred to Transcend have now had to go get other jobs because of lack of work, timeouts, downtime, etc., etc.  Why would they want to pay 8 cents per line when they can pay for those same lines at 4.8 with editing.  OF COURSE, everyone possible will be editing, and it will not take long to do it either.  We had about a week's notice when we went to editing, which I felt was also inconsiderate, and they will do everyone else that way too--just watch and see what happens!!


Like I said before, TRANSCEND SUCKS!!


Ex-Transcend cheerleader!!!


Where do they keep coming up with
these numbers? I have been an MT for 15 years. I am 35, starting my MT career at 20! Do they know exactly how many American MTs there are, if so I would like that number. I have a hard time believing our average age comes in at 59!
I think that is coming up soon, at least by
the letter on the new MT/ME Rewards Plan.
!!!!
I know where you are coming from Glo
I applied at Spheris.  The lady called me, and then called back a few minutes later to find out why I left a certain position.  She was real shady sounding on the phone.  Then, she proceeds to tell me that they have no positions at the current time.  Really strange?  I usually just see the writing on the wall so to speak.  If they call me, I'll flat out refuse to work for them as they were very unprofessional in my book.  JMO!  And again, are still advertising like every day.  ????  I don't get it or maybe I do?!?! 
I just don't see where you are coming from....

EVERY email that I have sent, I have received a reply. 


And I think it is great that the QA person explains the blank because that is maybe why you had the blank in the first place - that maybe you did not understand the exact nature of the word and could not find it anywhere.  I would rather have more information versus not enough information. 


There are a lot of difficult dictators but if everyone did a few of them then the difficult dictator(s) could be shared and one person would not get bogged down with them.  That is what they have tried before - one person sent an email asking everyone to take ONE job of a particular dictator so it would not be all on one transcriptionist...Now come on, that is fair - ONE JOB for ONE BAD DICTATOR. I know it cannot be like that all of the time but that just shows that they do try.


I really have not had any of the problems you are talking about.  But I can only speak for what I have seen and from my own experience.


Their pay is ALWAYS correct and ALWAYS on-time.  And they do pay better than most places.  They have an A+ in my book!


I still believe the day is coming when MTs
nm
know where you both are coming from,
got laid off myself and I did resent them and MYSELF for all the times I never took off, short-changed my kids and events for them, stayed even off the clock a few times because no OT, while the same 3 people were always the ones not coming in for one reason for another. But you know what? I would probably do it again. To thine own self be true, is that how it goes? I have to live with myself and they are all on their own. Fortunately, I have just enough time to get to bed before I fall asleep without medication. Some people can't help it and have to take something, but that's a condition, not guilt, keeping them awake. This was not aimed at those people. Good luck to all of you.
Doing VR, know exactly where you are coming from
Others who talk against it, never tried it have no idea how it is as far as a piece of cake. I saw the other posting about when it gets so good to replace you BUT having worked on the same platform for several years now mine does not stay letter A perfect month after month, always a need for an MTer to come in and be there for reports that need to be cleaned up. I have said some platforms surely are better than others but if you have a bad 1, then you need to find a good platform. There is so much bad and forth on this subject, the ones hating, like I said, never done, bad platform or only see that the salary is dropping (for a short time as you and I know) but that is what is pushing these postings against. I was never totally against, like you up in age and glad that the hands/arms had not worn out as much as I worked. Glad you are liking.
Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do.  I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL.  I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
That is too funny coming from you!
Darlin....I quit OSi a little over a month ago along with everyone else!
Would not surprise me in the least. Something is coming not sure what.
:
You keep coming back though right?
Obviously, you love it.
knew that was coming!
Three things are for sure - death, taxes, and that you'll start your vendetta the minute anyone mentions OSI!