How do the accounts seem. Decent sound and dictators do you think. nm
Posted By: MT on 2006-06-03
In Reply to: I have.... - current TSIer
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DSG2 accounts are awful..dictators and sound quality.
Thanks. Can you make any decent pay with them and are the accounts decent. What is your feeling
that. Thank you.
Was the platform decent and the dictators. Thanks much for responding. nm
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From what I remember not very long. They are flexible, pay is decent, good dictators,
I have never had any problem with them.
Post from 2 yrs ago said very bad sound quality, low pay, & very difficult dictators. nm
s
Sound quality horrible, the worst ESL dictators
I ever heard and I do probably 80% ESLs, poor management, poor support, pay sometimes late. I can honestly say I wouldn't refer my worst enemy to them.
Horrendous dictators, poor sound quality, system
not user friendly, management issues, pay not on time, many complaints over line counting. MTs who have asked for and no heeded advice have come back to apologize because everything that has been said repeatedly was true.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA.
Let's see...lousy sound quality, dictators with no skill, unavailable QA, running out of work.nm
s
Softscript! Horrible sound quality, awful dictators, bad management, and late paychecks...nm
nm
It's going to depend on the dictators/accounts you
have, so there's really no reason to worry in the meantime. You just have to wait and see how your pay will be affected. Everyone's is different. VR paid lower for me. If it's too much of a cut in pay, you can always find a company that either doesn't force you to do VR or has better pay for it or better accounts, etc. Free will, baby! :)
I've been very happy at DSG -- pay always on time, decent incentive package, sound quality probab
depends on account, mine has been fine most of the time.
Good dictators end up on ASR so it can only get worse. My accounts are all picked over.
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Anyone working for DSG that can tell me how you like their accounts. Are they decent to get
lines on and how is the sound quality on DQS.
Bait and switch? Hard dictators? Easy accounts?
Lets be reasonable here.
I see complaints because we get put on a difficult account when you know there are easier ones out there. I see complaints because when you start working for a new company you are put on an easy account and then switched to a more difficult account.
Face it. Every company has hard accounts along with the easier accounts. What should these companies do? Start you out on the worst accounts so you cannot possibly get your line counts when you are starting and as nervous as a shaky leaf? Start you on an easy account until you lose your fear and have passed QA to ensure you know the basics of transcription? (That is what you are calling bait and switch.)
I just do not think these companies can win. They certainly cannot meet your demands of easy accounts, especially those who are just starting for them and think you should get the cream of the crop. Are they supposed to penalize their long term MLS and give them all the hard work just to accommodate your every wish? Is this how you would want to be treated if you had worked for a company for 5+ years? I don't think so.
My accounts were pretty decent today
I got almost all of my lines in by 1:00, which is quite a feat for hump day. I would have finished them then but I promised my kids we'd go swimming. My accounts were also pretty low the last few weeks, so I'm glad to see them finally picking up. Maybe the docs really were on vacation. Who knows? I just hope it stays this way and I hope everyone else's work picks up soon. 
Of course, I'm not putting my blinders on just yet. 
Can anyone working for the Ohio MQ office tell me who they are and are the accounts decent to do or
are there a lot of ESLs. Thanks for any info you have.
Pay on time? Flexible schedule? Decent accounts?
I do Rad for TT. Pay is good, tons of work, decent accounts. I know they are hiring a few more
Rad MTs now. I would highly recommend.
Was the sound bad on all the accounts that DSG has. nm
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The sound on some of the accounts is so terrible I dont see how anyone does well with QA. You
can hardly understand what they are saying. You do the best you can.
Not yet but our office is being transferred there I think with out accounts. Doesnt sound good. Why
did you transfer from Foxboro. I wont stay there if they take me off my accounts. How is the quality with putting people on all these accounts. It is my understanding all the NE offices will be working out of Amherst fairly soon. What a fiasco that sounds like it will be. How long do you think this will last until all the good MTs move on if that office contines to do that.
Yeah, but the sound quality is horrible on all accounts. Good luck with that!
x
Seems like the same docs on my accounts, but sound quality is turning into an issue. Hang in there!
nm
I find the sound quality not so great on some accounts. I guess it depends on what account you get
on.
When I find decent people who know the value of decent wages, I will!
tyvm
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
Are you sure the sound quality was the platform and not your sound card? Also, I don't know of ma
services that pay "down time" if the platform is inoperational. ALL software has its share of problems. It's the nature of the business. When you were hired, did you sign a contract accepting the terms regarding PTO? If so, what could you possibly complain about since you did, afterall, sign the agreement? Did you have a good relationship with your QA Editor/Team Leader that you could ask questions about account specifics?
My understanding of the VR is that it has been in development for a number of years not to be released until the fine tuning was complete. It would seem to me, and I am in no way affiliated with Transcend, that provided that VR is good then earning a line rate as an Editor would be beneficial, if that's how Transcend is planning to compensate.
All in all, I would say that if anyone is interested in working for Transcend or any service for that matter, make sure to ask the services Recruiter specific questions. If what you're hearing sounds good and makes sense, go for it. If what your'e hearing is not all that you thought it would be, move on. However, you MUST take what you read on forums boards with a grain of salt. While some posts regarding various services may be legitimate, others may not be.
Good Luck!
MT Manners 
Dictators
Actually, yes. The dictators are very good and the variety was also a good mix.
How many dictators a day do you do who
speak clearly, enunciate each word, isn't eating, chewing gum, or flipping through the chart while they are trying to dictate, who does umm, umm, umm every third word? I don't think VR will be a threat any time soon, if ever.
dictators
The majority are good. After a few times of transcribing them and with sample reports, not a problem
You must be getting my **not so bad** ones, then ! Let me have some of those dictators ! n/m
b
Hispanic Dictators
Hopefully its not De Tar Navarro. That's an awful account. They have quite a few of "mush mouth" RN's who dictate for the doctors. You don't get samples, so you pretty much wing it. At least you don't get the defy's (QA markers at MQ) counted against you!! De Tar is all progress notes and a few discharge summaries. You're lucky if you can get 3/4 of your required line count!! Other than that account, the others were pretty easy (with the exception of those bad quality sound files that is).
They are in a folder as are they for a ton of dictators.
Unfortunately, there are TONS of them that I have to scroll through. Even though they are alphabetized by dictators last name, it is very time consuming.
Difficult dictators?
So MDI-FL and WebMedx both have decent health insurance for a decent price? And what do we have to do to get that? Are they all ESL? Or do they truly have decent dictators where you can make some money. I have done very few ESL. What typing speed are they looking for?
Been there . . . this is actually a step up on dictators for me!!! NM
NM
Depends on who the dictators will be.
At Spheris, I got paid 0.09 for acute care but only 0.075 for ER work.
I could do nearly twice the lines of ER work, though, because of better dictators.
So, I pushed to do as much ER work as possible and made considerably more money.
Yep REALLY low job #'s from dictators from hell
slow dictators
but can't you speed them up with ExText so they sound like chipmunks, hahaha....
Some of these cesspool dictators would not...........sm
 actually be so bad if there wasn't so much background noise and you could hear what they were actually saying!
Awful dictators
Awful dictators. They cannot keep people on this ortho account. The sound is so muffled, you cannot understand even an otherwise very clear dictator. They do not have a website.
We could say the same thing about their ESL dictators...sm
who are making a 6-figure fortune off of our backs...while they pay us pennies. Learn the language, at least!
definitely horrid dictators...
and the account specifics would make you nuts. specifically, they wanted tables edited that would take about 15 mins/per @ 4 cpl. also we kept running out of work, so yea, at $7/hour I quit and am doing just fine now back on clinic work.
Stuttering dictators
Just wondering what you all think about this: Should a doctor who obviously has a terrible problem with ssssstuttering be dictating? Seems like it might be an invitation for errors on the poor patient's medical record. What do you think?
but if the company has dictators sm
who dictate like this then YES it is fair to test you on those. It does no good to give you a good dictator (whatever you deem to be good) and then most of the dictators of of the caliber you had on the test. It is very fair and honest to the potential employee. What happens if you test on a dictator that is good and then your account has the really bad ones? Is that fair to you or the company?
It use to be that folks in the MT profession accepted this as part of the profession and none of this was ever a point. Seems now MT has come down to lines, spaces, cpl and all the rest and forget the real reason behind this profession, THE PATIENTS!
Dictators getting worse all over.
More and more ESLs. Many younger doctors not as 'literary' as older (retiring) doctors, may have opted out of language and literature courses in school in favor of science courses. In some cases good dictators requiring less proficiency to transcribe may be sent offshore or routed to VR. Seems to me that some younger doctors don't care much about documenting their work and don't spend any time preparing a dictation in advance, then fly through it just to get it over with.
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work. I guess it is much cheaper than other companies can offer.
Thanks. They told me it was mainly Hispanic dictators..??
I'm curious if it is mainly acute care (OPs, HPs, Dis, Con, etc.) or clinic...??
I didn't think they paid overtime..? If I'm an IC, and they don't keep up with hours, should I have to put up a schedule? THanks.
If you like getting docked pay for lousy dictators, go for it. nm
adf
Was the test really difficult? How bad are their ESL dictators?
x
Your dictators are clear, and there's *no guessing at all*??
So if you get one that isn't so clear, does that mean you *guess*?? 
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