How about you just don't handle it and ignore it.
Posted By: ES VR Editor 2 on 2007-05-28
In Reply to: Screwup ex-coworker - RadMT
sometimes, less is best!
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Here's how I handle it....sm
1. First off, if you don't stand up for yourself, others will continue to rely on you.
2. When someone knocks on the door to visit you have to tell them that it's your work time and they need to come after ___ o'clock. Some people think that if you work at home you have lots of flexible hours and if you don't set the rules then they don't know. You may also want to consider posting a note by your front door that says my work hours are 9a-5p - please do not interrupt during this time or something like that.
3. When people call wanting you to take someone to the doctor, get horses rounded up, etc. remind them that you have a job to do and that they need to take care of their own problems. If you were driving into a hospital or doctors office to work they wouldn't pull this stuff on you so why take it now?
4. Use caller ID and if you end up answering the phone politely tell the other person that you're working and they need to call back after such and such a time.
5. If you will stand up for yourself and do the above things you'll find yourself not being as stressed out and having actual free time again. You will also gain respect from family/friends that currently call on you once they realize that you're serious about not being the bail out person anymore.
Good luck!
How would you handle this?
As I said, I do like the company, like the work, and have been with them now for 6 years (do I look dumb yet). I don't like being taken advantage of, but am not sure how to approach it. The software we have to rent is their work platform, just like all companies have. I don't want to make anyone angry, but also don't know what to say. All the MTs have to do this at the company, not just me. How would you approach this? Any suggestions?
omg..that is just too much for me to handle...
thanks much for that info!
It's the same old act, different handle
I think I can remember three different incarnations of this person...I think in one of them she claimed to be Eastern European royalty or something. She sticks a finger into the wind to determine which way the wind is blowing and then intentionally goes against it or whichever will put her in what she perceives is the best light. Then, of course, in the postings where opinion is split roughly down the middle, she's flipping faster than the grill boy at McDonald's at lunch hour.
Sadly, if she pops up and agrees with anything I wrote, I feel chastised and develop the sudden urge to go back and disavow whatever it was I had written.
If you can't handle it, don't apply for it.
If you can't handle the daily volume of work then don't apply for the job. You risk getting the job, having more than you can handle and doing either a poor job just to get it all done or not meeting your deadline. In either case, you risk damage to your reputation when the doctor is unimpressed with your work.
Is there another Transcriptionist you can share the workload with?
If the problem is more a lack of experience with transcription as opposed to too high a volume of work then my suggestion is to try to get transcription experience before venturing out on your own.
Of course you can't. You Can't Handle the Truth!
zx
How to handle nonpayers
Contact the attorney general of your state and the attorney general of the state where the company is located. If there is a department of business regulation in either state, copy them as well. Then inform the nonpayers that you will proceed on to small claims court. Then do it.
How do most companies handle this?
I recently started with a new company, so all of my work is going through QA right now. So, last night I typed a note for a doctor that was 250 lines and at the VERY end, he said I'm sorry, just delete this dictation, I have changed my mind. Well, I didn't delete it, I had been typing a while with all of those lines. QA picked it up and she deleted it and sent me a note telling me that the dictator requested it to be deleted and please make sure I pay attention to that next time and I no longer have those 250 lines!!! So, is this how all companies work, because I am not sure I remember having that situation before, but it seems quite unfair that I would type that many lines and then be told nevermind ???
How do most companies handle this?
I recently started with a new company, so all of my work is going through QA right now. So, last night I typed a note for a doctor that was 250 lines and at the VERY end, he said I'm sorry, just delete this dictation, I have changed my mind. Well, I didn't delete it, I had been typing a while with all of those lines. QA picked it up and she deleted it and sent me a note telling me that the dictator requested it to be deleted and please make sure I pay attention to that next time and I no longer have those 250 lines!!! So, is this how all companies work, because I am not sure I remember having that situation before, but it seems quite unfair that I would type that many lines and then be told nevermind ???
can you handle a 12-hour window?
Our company is offering a bonus right now, as they are taking on a couple of new accounts. It depends on so much, because where I find them great to work for, others have not.
I have been here about six months, and have never had one issue about scheduling; however, I do work the days I have committed to, just that they have a 12-hour window in which to do it. My supervisor has also never bothered me for the occasional flexibility, and one of the administrators even told me to go ahead and work however I want on the weekend, whether it is Saturday or Sunday.
You do punch a timeclock, but after I got used to it, it only has helped me as you actually make a bonus for lines/hour, which if you clock in an out say an hour at a time, you get can that pretty high.
There is a lot of ESL, but plenty of help and information to help you...
Please feel free to E if you need to...
Thanks.
I had been posting as anon. This is my new handle.
nm
Company found way to handle TAT. SM
After 5 pm, they are dumping out whatever reports are in editors ques and sending them out to MTs, but just certain MTs who have high ratings and are not allowed to leave any blanks. Sounds like a great idea, except if one is the MT who gets stuck with all the junk, one right after the other.
This isn't VR either. 
I don't know if this can be asked or not, but how does Keystrokes handle templates? (sm)
Are they prefilled by the platform and if so are they paid to the MT as having been typed by the MT or does the system subtract for the template?
I have no problem not being paid for template characters; however, I have found (with a couple of services that I have worked for) that the platform (or client or maybe even the service) will fill in absolutely every heading that MIGHT possibly be dictated by the doctor. We, as the MT, have then had to bounce up and down the template looking for the heading that is being dictated and in some cases, having to modify the template by extracting words to fit how the doctor is dictating that heading. In both cases, the line counter was set up to deduct the characters from the ORIGINAL template (which we were not paid for). If the doctor dictates a shorter heading than was prefilled by the system, we are essentially losing lines. (I hope that wasn't too confusing.)
It's just so much easier to type as the doctor is dictating and use my expansion program rather than jumping up and down a template. I'm wondering how Keystrokes handles their templates. TIA
But the newbies can handle being team leads?
Give me a &%$) break!!!
Good question! How to handle the stress.
Would be a good thing, but what does a person do?
Does anyone what national company has been hired to handle...
ProHealth Care of Wisconsin hospitals. I heard that they have now changed to a national company to do all of their work for all their facilities.
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Ok. I could handle once as a mistake if explained promptly and fixed. Twice? I would run sm
as fast as I could. Twice in two months? What if you never get paid at all? You would be better going with a national while getting your own so that you have benefits and a steady paycheck. Start your own accounts slowly so that you start right.
That is terrible. You know, those women have no idea how to handle all these big university accounts
that are moving up there. They are very very wrong about some of the things they do and it seems like they really dont know as much as they would like you to think they do. That is absolutely disgusting that they did that. I hope that MT reported them to anyone in New Jersey they could find. I would have taken that as far as I could have if I would have been her to the CEO. That is just horrendous. My goodness, why does MQ continue with them. I believe firmly if you make enough calls you will find someone that is willing to listen and take the info where it needs to go I believe that.
The key is working multiple accounts. Three months is hardly long enough to get a handle sm
on the job. Maybe better to keep a parttime job until you are up to speed on the new job. I haven't run out of work in almost a year (and that was only for a few minutes), but I do multiple accounts. Great company, great people. Nice bennies.
Plain and simple, you have to be able to handle the difficult dictators in this profession if..
you want steady, appreciated work by a national company. There are so many hoppers out there who bounce from company to company, and then come here to complain about it. Trust me, we have all had our share of tough dictation over the years. When I started MT over 20 years ago, I cried daily trying to get through those many mumblers, ESLs, etc. to make mere pennies an hour. The experience and skills that I gained by hanging in there made me a successful Transcriptionist over the years. I started out in-house, and then obtained a few local accounts, and built from there. I ran a small MT service with several subcontractors helping me. I am now with a small national, the name of which I don't want to mention. I make a good line count of .11/65 characters with spaces and have absolutley no overhead. If you are an experienced and skilled transcriptionist, there are companies out there who will pay you what you are worth. Don't settle for less. However, if you are new and inexperienced in this profession, do not expect to make a good living until you have built the skills necessary to succeed. If all that was involved in MT was getting the easy dictators or accounts, it would not take much to be good in this profession. A company needs to see that you can tackle whatever comes your way. No one ever said it was going to be easy!
I can handle micromanage and cherries, but its the bill collectors I want to stay away
You see, to me it is more than worrying about micromanaging and cherry picking. I have been in the biz long enough to develop a rough skin. It is when I do not have enough money to pay the rent or car which bothers me. So, I take the shift least wanted b/c there will be work there, I allow micromanaging and say I will do better next time, and I learn all the toughest ESLs without complaint. You see, no one can control another person, and one should know no job is perfect out there. The only thing a person can and should do is mature-up, quit whining, and get to work so the roof stays overhead, the pantry has milk and bread and the car is still outside. Of course, that is my 2.5 cents.
Youch, MQers, how do you handle DQS timesheets if you're a regular employee with no set schedule?
nm
Ignore them if you can.
I didn't think you were management or brown-nosing, nor did I see anything wrong with your post. I don't think it is old biddies, I think they are extremely young or at least they seem immature to me. They are like little gremlins or something. The very second they see anything positive said or someone asks a question, it seems to irritate them and they crawl out. Couldn't tell you why, but don't worry about it. Everyone that reads these forums are not that way. Hope you and yours have a wonderful Christmas and I for one am glad to see someone happy with their company.
Ignore this
I have no idea why this double posted, but if someone could delete one, I would be much appreciative!
Ignore them
Oh my gosh just delete them. That's what I do. They are not asking you specifically to get on and work so if it's not your shift why are you getting so upset about it? Use your delete key.
I AM SO SORRY... PLEASE JUST IGNORE US...
Have I no shame, you may ask, and rightfully so. If I were truly of sound mind, that would be a very fair question. Unfortunately, as I have detailed below, that is, sadly, not the case.
There is hope, however! You see, as I was about to fling myself into The Hillbilly Acres Memorial Septic Tank, I was amazingly stopped by the engineer who was, AT THAT VERY MOMENT, servicing said septic tank. Can we all talk about timing??!! This kind man informed me that he was looking for an assistant and I was OBVIOUSLY PERFECT FOR THAT JOB! Of course, I was forced to perform a few acts that were rather displeasing to my various personas (hey, haven't we all been in this position at one or another time in our lives!) to acquire said Asst Septic Tank Engineer job but it is going to be worth it, I know! Soon I will have money for health insurance and MEDICATION and will never darken your MT doorsteps ever, EVER AGAIN. I PROMISE!
Now, until then, please, PLEASE, I BEG YOU, IGNORE ANY FURTHER POSTINGS FROM US/ME/IT/WE/ETC.
Thank you in advance for your cooperation with us!
CONSIDER THE COURSE & IGNORE.nm
I ignore verbatim
and use common sense. If it is obviously a woman, ADT screen if you are on DocQScribe will tell you that. The doctors have these degrees but they are not perfect. Nobody is. I have a doctor who does not even know how to count, 1, 2 4, 8, 7, ??? Now I do not type this.
We are smarter than the docs sometime and just forget about verbatim in those situations.
They do not even know how to spell many meds either but you can't go verbatim here either.
You will give good patient care by typing what is right and ignoring the doc.
Ignore the above post. nm
x
Ignore the troll.
p;
I usually ignore these things too
This report was from a couple days ago, so I don't think things have changed. The format is totally 100% wrong in nearly all fields. The thing is, they let these new MTs off QA in a matter of days. I understand there were many new MTs to check, but I don't understand how something like this got through, especially when one of my reports was reviewed and though there were no errors, I was told to use of between CO2 and the number to avoid confusion. Seems a bit picky when you have something like this report going to the facility. There was no additional sign off on this report and this particular doctor is a very, very good dictator, though uses many uncommon terms that need to be looked up. I don't know, I guess I will hold off a bit for now.
They ignore both IM AND emails sm
Emails are usually ignored. As for IM, usually ignored also except for 1 person, who is good at answering but she's lower down the pole and isn't the contact person for some of the stuff. She's the only good one there.
OSi because they ignore me about a secondary
.
Just ignore her TT112.
Gloria loves to stir the pot and will post under different monikers agreeing with herself. Oh yeah -- just my observation.
Ignore her. We are all in this world
nm
Tsk. Ignore above post. Obviously
X
No, she did not ignore the point. sm
She was making the point that if you know something in advance, you should not complain about it later if you agreed to it. Just stick to your point, if valid. If not, why complain because you agreed to it.
Please just scan through and ignore any MQ news. (sm)
As with any company, when something new comes up there are quite a few posts about it, this happens to be a large company and has a lot of employees.
Just scan through the headings, you don't have to open each one. I bet it will only take a few minutes to do.
Have a nice day.
Glad you can ignore verbatim -
We were told very specifically to type word for word. We can send things to QA if we question them. Also have one doctor who specifies all his numbers be left out of order because he has some nutty system in his charts that he likes to use. What you do cannot be applied across the board, much as we all might like to do it!
Mostly, I simply ignore the "trolls"..don't need em...nm
x
Just ignore her. She liked to make trouble when she was there. nm
nm
That's what any intelligent person WOULD do. I'd ignore the
.
Ignore the 1st person's response..sm
I know new MTs who have worked very hard and actually became certified through AAMT with only having about the same amount of work experience as you.
I say stick it out with Transcend, but it doesn't hurt to do your interview with Spheris either.
Good Luck and welcome to the jungle :)
Ignore it. If they are just basically e-mailing
do not feel compelled to answer an e-mail that has other MT names in it. If it is directed right at you, then answer when you get the chance. Don't feel nailed to the computer.
Now if they are using IM, that is a different story. Instant messenger is control in my honest opinion and as an IC should not be part of the deal.
If you know your accounts in and out you may want to stay and just ignore some of the e-mails that get you hot and bothered.
I also am an IC for an online company that does mass e-mails when there is work to be done, but it is not directed right at me but to all MTs on that particular account. I do not feel the need to answer each and every e-mail unless I am the only addressee. Of course, you may not know if they are blind copying, but just my opinion.
crystal ignore her, truth be known I sm
wonder what HER quality is like on VR? I have seen some of the VR coming back and it is awful. Mistakes corrected by more mistakes! You aren't going to get anything better because you have inexperienced folks doing VR because that is all they can do.
so don't read the post. Ignore it instead sm
of being hateful.
ignore her, "just a thought" might sm
need an advocate some day!
Sorry to hear GP....try to ignore NM and others who try to bring you down ;-)
xxx
Ignore her. You can get a job with them without giving someone that rude any money.
x
I agree public should know. I think drs. know but choose to ignore.
:+
Thanks. Trolls are easy to spot (and ignore). ;) nm
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