How about "constructive criticism"
Posted By: lol, naughty naughty QA on 2006-01-07
In Reply to: offence??? - I'm a QA person and this is what I'm talking
Bet your a fun one. 
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...and how do you accept criticism now
Reality: MTs are usually working to support themselves, with bill collectors right on their backs.
If the quality of newer MTs as you say not caring what kind of work they put out, thank the hospitals and insurance companies, the greedy people who demand 100% accuracy, but who do not care about patients or employees because they want us to compete with other countries where their cost of living is probably half of what ours is. They are setting the trend and attitudes in this industry.
As QA you had the luxury of going over a report that was already transcribed by someone else - who sat through the screaming in the background, or struggling to understand the dictator, all while trying to make the lines needed on a time schedule.
The MT is under time constraints - you must type so many lines, you must work so many hours, you must type so many lines per hour...or you will lose your benefits, not be able to pay your bills, etc.
What would QA do without us - it bothers me the way you are judging MTs in categories.
We are losing benefits more and more all the time, told to work longer, work harder, for LESS than we actually made years ago.
Then you have people going over our reports with a magnifying glass sadistically sometimes, almost happy when they find errors you have made.
A company tests MTs, has the choice whether to hire them or not, then starts slamming them with how lousy they are because they are making errors, which is going to happen whenever you work with humans?
Errors are made mostly from older MTs in my opinion because we are now working piecemeal, we are not hourly anymore, we only make what we type, and we have to type a lot of difficult work because the easier work goes overseas. To expect great quality is unrealistic. Something is going to be sacrificed when the compensation is not appropriate.
Constructive Criticism
When I was first starting out in the real working world, I had a hard time with any kind of criticism. There are a lot of people who cannot take any kind of criticism.
If someone is not doing what they are supposed to do, whether it be working their schedule, not producing the required lines or not meeting quality, then I believe something should be said. It is that particular MTs issue if they are not performing the way they should. A lot of MTs take offense when anything is said to them, even if they are in the wrong.
I have been with Axolotl for a long time. I have had issues and I have had MT correspondences throughout my employment. BUT, it was my fault and I realized that. During this time, I have never been talked to in an unprofessional manner.
Axolotl expects the best from their employees but they also treat their employees better than anywhere I have ever been employed. If you do what is expected of you, nothing will be said to you. I go weeks without any kind of correspondence either by e-mail or IM on a personal basis.
Evidently you don't take constructive criticism well. sm
Doing emotional, impulsive, unprofessional things in business will always make you lose. To top it off, you've done these things and used your name on the boards. I'm amazed you would think this company should let you use their email to spread negativity about the company. All combined, you're not too bright, are you?
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