Horribly slow, worse some days more than others.
Posted By: webber on 2007-10-25
In Reply to: Enterprise Slowness - Cathi Miller
We got an e-mail this week that there was a message on the community board, thought I didn't think it really said much and there was no timeline for a fix. My STM said a fix was on the front burner. I'm doing about 400 less lines a day at least.
Seems like I'm working 12, though clock says only 7.
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CS.net slow and horribly "click-heavy." Anything
Yes, plenty. Occasional slow days, but they are few and far between and usually
quite welcome when one comes along. Easy platform too.
I have to agree. My MTSO has had a lot of days recently of slow to no work but there is no way I'
jump from the frying pan into the fire. I can't afford to take a chance. Thanks for sharing your situation.
I've been on OT all but 2 days the past 4 months. If work is slow
that just means we get a chance to get caught up with TAT. Get paid for downtime too if no work.
always slow this time of year...doctors take extra days off, et cetera.
it will pick back up again soon...
I encountered slow to no work the weeks preceding Thanksgiving and several days after but the past
few days it has picked up. Can I ask which account/accounts your on? I think that makes a difference. Mine are part f the Escription platform. I honestly got really ticked a few weeks ago when we had no work and they were still hiring. For one, it's bad enough when we have to share some of our work with the Indians, but how fair it is to hire these poor people who think they are getting work where there is none. It makes no sense to me either. Why not provide work to your current employees than drive them away by taking on too many new people.
Things are horribly bad right now at OSi...
Not sure what they think are going to accomplish, but they are reorganizing the upper management, getting rid of people, creating new titles, it is all just weird. Too many secrets. Just wish we could come to work every day and not have to worry about being transferred to several different accounts in 1 day. I have a friend who works for another company, and has for almost 2 years and has been on the same account the whole time. Has never had to learn another. Ahhh...the perfect job!
Definitely not TransTech -- gets worse and worse with no work each and every day and who cares???
NOBODY, except the MT's who are making less and less money and losing whatever comfortable lifestyle they had previously had the pleasure to live. Unless you have more than 1 member in the household to bring in the money, or you have received an inheritance from family member, there is ABSOLUTELY NO WAY TO MAKE A LIVING AT Transtech anymore. They absolutely DON'T CARE either. TransTech mgmt will not talk about it; only promises of new accounts coming on . . . ha ! Possibly an overflow account to replace the LOST account.
I so wish mgmt's paychecks would be affected by this NO WORK situation that has been going on for more than a year now and they would get out of that Houston high-dollar office and FIND US MT's some WORK !
Been there. My company didn't treat me horribly
but because I could do the very worst ESLs I got dumped on. Work is assigned by the company and there isn't supposed to be cherry-picking, but there obviously was. I could do the dictation, but it slowed me down considerably. On top of the bad dictator it seemed the sound quality was also bad. I would be stressed at the end of the day and end up with a headache. If I were getting paid by the hour I would have still be a bit stressed, but not as much because I didn't have to worry about producing lines. My MTSO has told me a couple of stories too. I have looked for another position a couple of times, but every company that offered me a position didn't want to pay me what I was currently making, didn't allow me the flexibility that I have, didn't have the friendly platform that I currently have, and I had to be connected to the internet to work the whole time. I like to get outside when the weather is nice and with my current job I download my work and then I can get off-line. I can take my laptop outside and work. I still read the job boards on occasion, but I have decided I can't do any better anywhere else, so I'll just accept whatever issues there are and deal with them.
That's a horribly offensive term. I wouldn't compare some drama
nm
That is what I just said. !0 days PTO, period. That includes vacation, sick days and personal days
They should have paid holidays so that you are paid if you take off. Also should inculde extra hours for sick days and personal days.
That annual raise of .002 is kind of a joke especially when at the same time they upped the minimum line requirement from 10,000 lines to 12,000 lines.
OSi just does not have the qualified people in management positions that I wish to work for.
I am glad that you are happy at OSi and all is working out for you. Their dishonesty and the way they treat people just does not work for me.
Of course they can get by cheaply by hiring unqualified people so that is very good for the owners.
Pay for MT work is getting worse and worse!!!! NM
X
And the reports look worse and worse
Any VR program and system into which it is imported is fraught with problems. At my local hospital, they have editors editing the editors. The reports are still full of mistakes and bad formatting. At my local radiology group, they have 5 different programs ranging from a combination of EMR point and click to front end SR. The MTs spend their whole day patching together the various parts of the patient record to make one cohesive record. The IT department has ballooned from 2 to 7. They only got rid of 3 MTs but exchanged them for 5 ITs. A local doctor uses point and click EMR and spends the whole patient visit with his snoot glued to the computer. The patient sits there crying and he isn't paying attention. It takes him 20 minutes to complete the record and then charges the patient for the extra time inside the room because of his bad choices or the practice manager in record keeping. I know all this first hand. I wonder when they will realize the boondoggle they have bought into.
Depends on the account. Work on VR lately has been slow. Just like all companies, we have slow times
Honestly though, I have only had 2-3 times in the past 2 years where it was like the other day...no work... It did pick up later but I just think it's important not to make someone think we're overloaded with work all the time. That would not be fair to them if they end up with high expectations.
No - it is not always slow! Depends on the company and hospital. I have never been slow this time
Slow time is usually in September when everyone is back to work/school from the summer months.
Been doing this 24 years and never slow this time of year. Actually, I am drowning in work - can't keep up.
You bill 30 days behind, and they snail mail it so it's late - about 40 days from invoice
No way jose - they even messed up their direct deposit payments
Maybe she/he works 14 hour days/7 days a week? nm
x
Would that be 5 business days or 5 regular days?
So when are we going to be paid this time around since you're so knowledgable?
Sorry, but for some of us a day or 2 actually makes a difference.
Most want 20 hours over 5 days, but it could be more, or it could be spread over 4 days. nm
s
Correction - TH has 5 PTO days 1st year/10 days 2nd yr
x
Axolotl within 30 days. Transolutions in 60 days. NM
xxx
It is true. Any job has its good days and bad days.
Perhaps you'd like to just keep your old job and try this one out. Just because a poster here is crabbing about it, or even if as in the past there have been negative posts, odds are that there are very happy people who don't even post or know that this board exists. As Alice says. Everything is relative. The fact that this company is hiring and pays may be a place which is a blessing. As opposed to digging ditches on day labor for example. Or somebody might prefer digging ditches. This is just an example. Sometimes we who are employable, even though we don't make as much as we used to in this business, or as much as we would like to, we still if working at home do not pay for gas to go to work, career clothes, deal with office politics, have to look at a boss who writes us up if we are a minute late, etcetera. I don't make half as much as I used to, but I don't send my 3 children to day care which by the way saves us money. SO I remind my husband I am worth that in addition to my salary if I had a job outside. No job is perfect. I am not even sure if Focus is any good or not, I have not worked there. But if one poster says there are good days and bad, I say that is the most honest answer you are going to get anywhere, and if you need a job badly, how is it to hurt trying it out, until you know for sure for yourself? THanks for listening. But sometimes this board gets to be a bit much with the agendas of people railing on other people like the OP here who just wanted all opinions instead of just one side. Balance is always great. And, if things seem lop-sided, then it is a good thing to seek out both sides. IMHO.
I think they would. Those are good days for 10-hour days. sm
I have a set schedule but it is Tues-Sat and it works well for me. It wouldn't hurt to ask!
90 days is correct. 3 days off 1st year, 10 during 2nd.
nm
There is nothing worse
than this monopoly that is technically not a monopoly in this field. There is always an antagonist wherever you go. When we all loved our job, MQHATER was probably here.
It's worse when you can't see them.
It can get pretty tricky when you have to rely on your senses and your past experience to figure out that somebody is either assigning the good dictators to themselves or assigning the bad dictators to you.
I have left more than one account when I found out that they assign work to MTs some or all of the time. I've never heard a valid justification for it. Anytime there is human intervention in assigning work there is the potential for abuse. Let the machine do the assigning--oldest job first.
worse pay ever
Making less than I did 12 years ago. This is very very sad for this industry. Anybody have any good companies to refer.
Spi getting worse
I started when they were Cymed, just about a year ago. Since the merge, the payroll company has twice not paid people in certain areas due to problems and just within the last month, we got an email that the payroll company lost a laptop with employee banking information on it.
Don't expect any communication from anybody with this company. You may get emails from somebody with no name associated with the email, no title, anything. You have no idea who you are hearing from.
If you are an editor, you better be very flexible. You may have to cross servers and handle up to 30 accounts to find maybe 6 good hours of work. Moveup for editors is based on line production and some of the accounts don't even count lines. Let's not forget a great many require log sheets, that's very time consuming.
I don't know what exactly the account managers do because the lead QAs run the show. Don't expect an answer if you email the account manager with a question. My account has a lead who is power hungry and even uses initials after her name that just means she is a member of a group, not professional affiliation. I've seen 3 very well-qualified people, MTs and editors, just quit without notice after being fed up. I've seen MTs left on full QA for 6-7 months, not because they were bad, but because nobody noticed they needed taken off. I am just disgusted.
I would get out before it gets even worse
This sounds like Focus Infomatics. I worked for them for about a month almost 2 years ago and quit right away. They don't communicate with you and, yes, everyone you deal with will be in India. They have a main office in Massachusetts, but they only do the Payroll and things of that nature. When they did communicate with me, they were usually very rude and hard to understand. The training was HORRID! There was such a language barrier that I could not understand a word they said. I finally quit and went with a US based company. It will only get worse!
better or worse cpl than MQ?
thx
AND.... Get this - this is worse
You have to meet minimum line counts for preceding 6 out of 8 pay periods (not only day before, day of and day after) but FOUR MONTHS of minimum line count and if your account runs out of work or you use PTO that would cause you to have less than the minimum line count TOO BAD.
You also cannot take off any time the 2 weeks prior to the holiday nor the day after the holiday for any reason.
Is this for the better or worse?
.
What is the best for one is the worse
x
Worse (sm)
Having worked at both, I'd say stay away from both. Precyse's VR editing is very bad at picking up anything and invents things. If you're at precyse just stay transcribing and be glad you didnt waste your time.
Just gets worse each day
VR is a joke..
No better and no worse than any other. nm
xxx
NO and it seems to be getting worse..
on many levels.
MDI is just as bad if not worse. No work.
x
Ok, so this is hopefully just worse than usual? sm
Do I have to let them know to hop on at other times, or is it understood that it's necessary?
thanks much for your help!!!
7 months later and worse than ever!!!
I was under a 90 probationary period. I just started the beginning of December and put on a 2nd probation period after hearing how accounts didn't pull through that were to start Jan. 1st. Their pay by the hour is a scam. They don't have enough work to put in a full day of work. You sit there 19 hours just to get 600 lines worth of work, you log 8 hours and they go through your time sheet and change it to 2 hours. Thats 300 lines an hour. You follow account specifics, such as use patient name, and they count it against ya, grade your audit bad because of it, and terminate you for nothing. Supposed to pass 3 out of 5 audits. They already had their decision made by Wednesday, the 3rd day, without grading the last 2 days. Passed the 1st day of audit and terminated Wednesday without working Thursday or Friday. Just a scam and low-down!!!
Also the platform they use now is WORSE than the one before, if you can believe that (sm)
 Stay away!!
Yes, it could get worse but you can prevent that by
Please immediately get out of that situation -- even if you must take something temporarily.
Contact your mortgagor and, if your loan is FHA backed, then each state has an office designed to step in and mediate for you against your mortgagor in case of default.
Do not wait. You must take care of yourself and your family.
You are obviously extremely intelligent, responsible, and experienced.
Just because you have seen worse does not make it right. nm
nm
Went from bad (Transcend) to worse (sm)
I'm so glad you were able to dump SPI and hope you are happier with your new job(can't be worse)! I need to leave SPI too, but I don't want to take the first thing that comes along just to get out of here and get suckered again by another crap co.!
I came from a horrible company (Transcend). I went totally broke while working there. We were completely out of work for days on end. What little work we did get was being switched to VR (at a much lower cpl rate) which was just horrific since it was new. We were treatd as lab rats and were supposed to work just a few bugs out while our pay and line counts plummeted! The only time they communicated with us was to tell us we were doing something wrong, and when we had concerns about the VR, our pay, lack of work, etc., we were told to basically keep it to ourselves and not talk with other employees about it. They hated people that had a mind of their own and people who stood up for themselves at all.
I was desperate to get out of there and searched this board. I read great things about Cymed on this board, asked questions here, and it sounded good. I talked with the recruiter and asked some more questions. Again, sounded pretty good, but I never really looked into or compared other companies which was a HUGE mistake! As soon as Cymed offered me a job, I went for it without applying anywhere else.
Cymed wasn't great to begin with. Right away, probably within the first month, they started breaking promises, switched my account, and had poor communication, but it was still better than Transcend. Then came the SPI buyout, and good things about Cymed are disappearing.
Basically, I don't want to just research/test/interview with 1 co. like I did when I made this move. Even though I hate it here, I want to make sure I take more time, do more research, etc., so I don't end up going through all the hassles of switching companies only to get burned again by another crap co.
Sorry for the extremely long rant. I started off just wanting to wish you luck and saying good for you, but I'm so frustrated about my current situation that I guess I had to get it off my chest. Again, best of luck to you and thanks for listening to the rambling of a lunatic, LOL. =)
It's gonna get worse SM
When someone posted below who cares about construction workers that pretty well summed up the problem in general. Everything is about 'me.' Our America is on its way to becoming a Third World Country. Watch the news sometime.
oops, Worse. nm
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What could be worse? I hate OSI
My husband wants me to flat out quit OSI, just walk out now and worry about finding something else later. I am very sorry for the MT's who don't have other means of income.
You could have not thought up a worse
Not surprising, though. Keep on trying! I'm sure you can justify theft a million other ways...Yeppers. A sewing machine, honestly. 
Dude, nothing's worse than MQ right now.
nm
Or even WORSE, Medquist might buy both! :(
.
worse than Transcam? Now that is BAD
TY
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