Here's a quarter, Louise.

• A paycheck - Monica Lewsky
  • I just want to say...sm - HomeMT
  • reply to Monica - Monica Lewsky
    • I've been hammering out the lines - Bootylicious
    • That was rude and uncalled for!! nm - Louise
      • Maybe so, but it was right on the money accurate nonetheless! - Monica's right!
        • Speak for yourself, but I'm a rather shapely 56-y-o MT whose been sm - Ah-hem!
          • Weight? - NN
          • oops-- should be who's not whose! I need a brownie. - Ah-hem!
          • Good for you. I've gained 10 pounds since high school graduation in 1976. - :)
            • Gained about 26 or 27 since graduation in 1977, but - A
            • Gained even more since 76! - kyradmt
              • kyradmt - Anon
      • Here's a quarter, Louise. - trudy gomez

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I found this clipping interesting; see link for more.

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Gross profit for the first quarter of 2009 was $5,343,000, an increase of $1,189,000 or 29%, over first quarter 2008 gross profit of $4,154,000. As a percentage of revenue, gross profit increased to 36% in the first quarter of 2009 from 35% in the first quarter of 2008. This was down one point compared to the three most recent quarters due to the impact of the DeVenture acquisition on the company's gross profit margins. Approximately 62% of the Company's total revenue was processed on our BeyondTXT platform in the first quarter of 2009 compared to 64% in the first quarter of 2008. Most of this reduction relates to the addition of DeVenture in 2009. Approximately 53% of our BeyondTXT volume was edited using speech recognition technology in the first quarter of 2009 compared to 38% in the first quarter of 2008. The Company's goal is to increase this percentage to at least 60% over the next twelve months. The percentage of the Company's total volume processed offshore was 19% in the first quarter of 2009 compared to 16% in the first quarter of 2008.

Whenever we acquire a company, our top priority will always be to keep all of the customers, stated Sue McGrogan, Chief Operating Officer. It is typical to see lower gross profit margins initially from companies we acquire. As we integrate the newly acquired business, we have three primary strategies to help improve the gross profit margins of acquired businesses: migrating as much of the business as possible from older platforms to BeyondTXT to take advantage of the increased productivity inherent in our speech-recognition enabled platform, considering the use of offshore resources, especially for night and weekend coverage, and implementing our operating model to streamline the operation. These three strategies are really no different than what we do every day in our existing business. I want to thank our employees, including our new team from DeVenture, for the hard work necessary to integrate DeVenture quickly and the extra effort made to reach out to DeVenture's customers and employees to begin forming strong long-term relationships with Transcend. I'm also pleased with the progress we have made with the integration of TRS in April. Our customer retention remains high, with only one customer leaving Transcend in the first quarter due to a corporate decision unrelated to our service at the local customer level.