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Serving Over 20,000 US Medical Transcriptionists

Heartland - Majority of the US accounts

Posted By: BabyBear on 2006-04-18
In Reply to: Heartland? - MamaBear

were sent to India. They lost the account I was working on (FL account) and now I am pretty sure we are going to get let go...


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Sounds like TransTech and it's NOT how the majority of accounts are. nm
s
They send a majority of the Escription accounts to India. There are a few of the hospitals that said
they could not send their work there but I suspect they do anything. In any event, yes, a lot of the easier work goes to India and they are proud of this affliation, not bad it doesn't pay my bills. Then, they wonder why we are so angry about India taking our jobs.
Heartland has lost numerous accounts before
nothing new! I trained on new accounts and then was told that a) they went to India because they could keep up with TAT and b) they no longer have that account..... time to start looking!
Heartland will sell accounts, because when it is done overseas the cost for the client is cheaper
nm
The majority
of their accounts are NOT online yet, most are still C-phone or Lanier.
The majority of them do. There are still some that
don't, but the list is growing all the time of the ones that do. 
I agree. I think since the majority SM
of the workers in this field are female, they are hesitant to take action to preserve their financial stability and just sit and wait for things to get better (they almost never do).
For the majority of tests, you HAVE to go by
BOS2. No way you can pass it if you are not following the rules.
Majority of comments here are very negative about them. nm
s
The majority of them offshore. The list will be
much shorter if you ask what companies don't offshore. 
For a few works okay, but majority have problems sm
sooner or later. Can be fine one day and next day can be sick to death with vomiting, diarrhea, obstruction, on and on. Have seen it too many times. A friend I know had to stay in a nursing home for a year after her surgery from major complications. She still is not right, plus she is fat again.

I think this surgery is just a quick fix kind of thing and not anything that lasts for long. There are still too many unknowns about it and other risks over a long period of time.
It is 90 days, just like the majority of companies. (nm)
x
I wish the majority of sheeple in this country would wake up and
see the reality, but they won't until it's too late.
Even after years of doing this, it's NOT true for the majority of MTs these days. Look at how man
s
Majority of MTs say just give me the work and leave
x
Oh so true. The majority of recruiters I have emailed (sm)
either don't give you the courtesy of a reply, or when they do get around to it 6 months later, you're already working somewhere else. I like your idea, but I don't think it would succeed. If they can't take 15 seconds to reply to receipt of your email with an automated message, I highly doubt they would reserve time out of their day to give attention to us on boards such as these.
Actually, you should be MORE amazed at the fact that the majority of our profession has been
outsourced and to add insult to injury, we are expected to survive on what is practially tantamount to Third World wages?  Not only that, but as a MT for the last 25+ years, I am livid about the fact that our medical information is in the hands of individuals outside of this country not to mention SS#, etc.  IMO that particular issue among others I have listed should be a legitimate cause for concern....
I think majority of negative comments start when work is low and
they start looking for another job. I, for one, would rather be too busy and have to work an extra hour or 2 than not to have any work. Overhiring is the death of all of us, since we do not have a guaranteed income unless you are a team leader or hourly employee.

Failure to pay on time is another large problem that will produce negative comments.

If companies were actually above-board with the problems at their company before the hiring process is completed, a lot of this could be avoided.
A majority want 600 lpd for PT. Being able to put in extra hours varies from place to
s
Infinity makes the majority of the foot pedals, so to

ask if an Infinity pedal will work is too general of a question.  Do you need game port, serial port, USB, 9 pin, 15 pin, etc.  They can be configured different ways so just because it is an Infinity doesn't mean it will work. 


I use an Infinity pedal but it is specially configured to be compatible with only DVI. 


 


You have absolutely get your lines in the vast majority of the time - sm
In other words, you cannot have technical problems one day, decide to run errands the next, and then the 1 day out of 3 you decide to work there is very low work and you cannot get your lines in they will call and/or send an e-mail asking why.  You need to be doing what you agreed to in your contract or you are going to get fired.  I think that is true at most places now.
Exactly. The majority of the population can't afford health care.
Huh.  Sound familiar?
The majority of places have you use templates and software platforms. Maybe someone can suggest a
s
well she is a liar then. the majority speaks and the truth has been heard. sorry, actions speak

Type in "Interpro" on a search here and you'll see the vast majority of comments
s
A search of the Main Board will show salaries discussed svl times over. Majority of us are paid
s
A majority of at-home MT is overflow work with in-house getting the bulk of the work. If they clean
s
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
Heartland?
Has anyone heard of a company called Heartland Transcription out of Toledo?  A friend of mine has been talking to them and wondered about it, so I told her that since I was online right now I would ask.  Thanks! 
Heartland
You MUST be their recruiter.
heartland

TAKE EVERYONES ADVICE, DON'T GO THERE - BEEN THERE - WORST EVER.


Heartland
WOW! What paper was this printed in, the post doesn't mention it. Also age discriminations is llegal folks, and just fort he record HIS hired me and I am 58...make me wonder..................nola
Heartland
I myslef cannot help but wonder what is going on with Heartland. I currently work for them and scared I will end up without a job.
Heartland does.
xx
Heartland?
Does anyone have info or updates on what is going on at/with Heartland? I've heard about quite a few layoffs in the recent days. Thanks.
heartland

 


sometime back, there was a post in this forum regarding heartland's sale status. it refers to spi backing out of acquisition of heartland...


Heartland.....sm
Medical transcription business booming
Anshuman Daga

Bangalore, February 20
Medical transcription firm HealthScribe India, which uses India’s large pool of English-speaking graduates to enter medical data on US patients, expects its revenue to nearly double annually over coming years.

“I expect our turnover to grow at 80 percent compounded annual growth rate for the next few years,” HealthScribe’s Chief Executive Officer Tony Hales told Reuters in an interview.

The company, a joint venture between Max India and Healthscribe Inc of the United States, currently does $6 million in business a year.

The booming medical transcription business has become a $ 6 billion industry in the USA.

Transcription professionals key in medical data such as patient histories or treatment into computers after doctors in the USA phone the transcription centre and verbally record their observations. Once keyed into computers the data is transferred back to US hospitals via e-mail.

Global Centre

India has become a global hub for medical record transcription business with the establishment of high-speed telecom links and its large number of English-speaking graduates.

The fact that wages in this field in India are only 15 percent of US salaries is the biggest draw for firms such as HealthScribe to set up shop in India, Hales said.

“Our (HealthScribe’s) only limitation for growth has been time and experience,” Hales said. The company was not adding more than 75 to 100 employees a month to ensure that the quality of work is maintained, he explained.

Hales said it takes about four years for a local employee to match the quality of work done by his counterpart in the USA.

Other foreign companies in the same industry with operations in India include US-based HeartLand Information Systems and CBay Systems (India).

The growth of such services has been fuelled by rising demand to maintain basic hospital data and records and use these as legally recognised documents for US doctors to support medical decisions. Reuters

Heartland?
Who is spi? Thank you.
Heartland... now what do we do?

So... what do we do now guys?


Heartland
So sorry to hear about what happened.  They will lose their clients.  Are any of you from MS, AR or TN???
Heartland
I'll bet the we take care of our people people have even them beat dirtwise.
Heartland
Very sad, well-written. Please, please, forward this to former Senator John Edwards at OneAmericaCommittee.com. Please browse the site and familiarize yourselves with the work the Senator has been doing. I believe HE REALLY CARES. Please anyone who has the time, browse the One America site. You can sign up for updates from them and help by signing petitions and just spreading the word. It's time for Americans to take back America, don't you think? Thanks all. God bless you all who have been treated in this fashion by Heartland, but consider that some way, in some fashion, the ones who did this to you WILL get their just rewards.
Heartland

The we take care of our people was supposed to be in parentheses but didn't show up in my post. 


Heartland
I am sorry for all of you. I had the miserable experience of working for Heartland a few years ago. I stayed only 6 months so I didn't have to reimburse them $2000 for their flying me to Toledo for training (what a joke that was) me. For those of you who want to write their clients, be careful. It technically could be a violation of HIPAA. Instead, write the newspapers where the client is located. You can bet that their staff members read the letters to the editors. A letter to the client could just get buried by the administration. I know of at least 2 instances where a client was outsourcing to India, but their staff was unaware of it. Do not, of course, mention the name of the client. Call it a local medical facility or a medical facility located in this state or area if there is only one medical facility in that particular town... something like that. It has been a few years since I worked for Heartland, but while with the company, I edited reports typed in India. If any of you want to E-mail me with the city and state (no other information) where a client is located, I will be happy to write a letter to an Editor too. Best of luck to all of you.
Heartland
HCR Manor Care is the mother company for Heartland, Inc., they are NOT BROKE by any stretch of the imagination.
Heartland MTs.....I want to ......sm

tell you how sorry I am for your situation.  Take some satisfaction in the knowledge that eventually Heartland will realize they made a grave mistake by outsourcing all their work overseas. 


If you are interested in working for a 100% US company, perhaps I can help you.  Just drop me an email through the board here.  Good luck to all of you!! 


Heartland
YOU are so right. I have said all along from all the posts I've seen from MQ to anyone else. They cry gimmee, gimmee, gimmee. They don't get what they want, so they bad mouth the company, but OMG, don't even think of working on weekends (except maybe every once in a while), or a holiday, or after 5 pm. If that's the schedule they have been looking for, they are in the wrong field. You can't watch soaps and eat bons bons while you transcribe. I basically work the same schedule I did IN a hospital, usually all day Saturday and I work from 5 a.m until I have met my own personal quota. This is a good field but I think it has been trashed by those who thought it was a cushy way to make easy money. Wrong, wrong, wrong. It takes as much dedication to do well at home, if not more. I agree some of the companies have taken advantage, but by and large, a lot of these people do a lot of stuff they wouldn't do or couldn't get away with while working on site.
Heartland MT
I am suppose to work today but who knows what will be in store for me. Standby or work.
More on Heartland
Why do the hospitals that contract with Heartland allow the work to be in India?  I know there are hospitals out there that do not want the medical records overseas.
Not from Heartland but if it was me sm
and I could afford it, I would take the rest of the summer off and collect unemployment.
Heartland
Does anyone have any recent information? TIA