Heartland Information Services-to be continued...

I requested this morning at Heartland to send out my article that I wrote in response to this layoff to employees at the company, but I was told no.  I was going under the premise of the right of free speech.  Hmm, wonder why they don't want me to send it out??!!

They have been reading this board, so keep up the continued support, we could sure use it!!

Thank you,

Mary Kirkpatrick

• Heartland Information Services-to be continued... - mary k
  • send it to everyone BUT mgmt. Make sure it's just to the MTs. sm - Send it anyway... sm
    • They can sue her for that. - Geesh
      • huh? - usa mt
  • Do you know what the right of free speech is? - lol
    • Aren't you a positive person? I suppose you work in the office at HIS. lol nm - Have a heart!
      • I don't work at Heartland, and she has a point. sm - MT
        • Your'e right, the errors have been corrected. - mary k
          • Evidently you don't take constructive criticism well. sm - MT
  • See Message - Goldbird (Moderator)
  • shocked - cheryl
  • Are you really surprised that they wouldn't let you send your e-mail out? If they cared - Ann Onymous
    • TO ALL MY FELLOW HEARTLANDERS - UNABLE TO SAY
      • Good luck with that since the article posted from the Toledo blade - said this: sm
        • Heartland - the smoke and mirrors
  • Sine you have access to the address book in Outlook just send the email to the entire team? - nm

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Just wondering if anyone had any news on the sale of Heartland?

Heartland would have to be the worst managed company that is in the industry. The accounts are horrible and while I sit waiting for work, I'm sure the OTC is slammed. E-mails, phone calls are all blown off as if I'm asking for too much ----- ALL I WANT IS TO BE TREATED LIKE AN EMPLOYEE AND NOT A PIECE OF DIRT!!!!!!!!!!!!!!

>>>This is what I meant above by how a company is saying work this shift as an IC at this line rate.  As an IC, I have the right to work when I choose to work, not when my clients choose.  If my clients want to make demands (and yes I have one client that is an MTSO), then I would become an employee at that point and they must pay my taxes. 

You’re half correct. What you would become is a statutory employee (SE), not a “regular employee,” like you would be if you worked in an office. In the case of the SE, the company and/or individual they provide service for would be required to pay 7.5% of the social security tax, but that’s as far as it goes. You would still need to withhold your own federal tax in addition to other taxes like Medicare. Furthermore, and the law used to state that anyone who works exclusively for a single company/individual is classified as a SE, by law.

The 20 guidelines I posted here and on the Main Broad are merely a framework. Each individual should speak with a lawyer who specializes in Employer/Employee law or directly with the IRS.  

>>>I've seen people post as employees saying they have no work during their shift and are asked to flex, which is also wrong.  It's just crazy how this profession continues to be used and abused and now there are MTs convinced it's okay because they need a job.  It's just a neverending cycle.  JMO

I don’t agree that (all) MTs are convinced it’s okay. They’re simply not fully aware of the laws, or they know the laws but feel they’re stuck “between a rock and a hard place.” Either they “agree to the terms” (of the contract) or they won’t be able to pay their bills. But, it’s still the element of control and the MT *still* has the final say:  “I agree to the Tues-Sat shift for 8 cpl.”

There are two other issues that come to mind. First, the line rate. An IC determines what constitutes a line, and informs the client accordingly. Usually, they choose the software they wish to use (i.e. Sylcount), but sometimes the MTSO will tell them, “We use Abacus and count spaces and returns only; no formatting codes” and that’s okay. However, if you have IC status you should NEVER let the MTSO do the line calculation on their end and then tell you how many lines you’ve transcribed. Doing so gives the MTSO “the element of control,” which makes you their employee.

The second issue is a little trickier and it concerns the “application process.” Again, what applies to the IC also applies to the MTSO. When the MTSO approaches a client (i.e. Osh Begosh Hospital) to offer their service, they try their best to sell their service and secure a contract in the process. They do not fill out a job application nor do they take a transcription test. That’s what an employee does, not an IC. The IC provides references, and that’s it.

In the final analysis, knowing the law is one thing and adhering to the law is another. You can tell the service what the law is, and they can just as easily tell you that your services are not needed. And, unfortunately, that’s pretty much where it’s at right now and where it will continue to remain.

only promises for new accounts, while losing accounts, overhiring.  This low/no work situation has been going on TOO long !

We can be sure that if management's/supes/QA/inhouse employees' paychecks were affected by this continuing LOW WORK situation, something would be done IMMEDIATELY by management.  But they still get their bonuses, raises, bennies, trips to LV, etc.

So, so, so sad that this excellent company has lost respect for their MT's by NOT providing work for them on a consistent basis, yet demanding a schedule !   

There would be no Transtech if their MT's were not working to keep accounts.  How do you think, mgmt, you would be able to keep your paychecks/jobs without your MT's ? ? ?

The *sweetie* just does not show respect for me.  MONEY DOES !  Jobs coming into my queue makes me money !

Anyone with information on this company? 

TAKE EVERYONES ADVICE, DON'T GO THERE - BEEN THERE - WORST EVER.

sometime back, there was a post in this forum regarding heartland's sale status. it refers to spi backing out of acquisition of heartland...

So... what do we do now guys?

The we take care of our people was supposed to be in parentheses but didn't show up in my post. 

tell you how sorry I am for your situation.  Take some satisfaction in the knowledge that eventually Heartland will realize they made a grave mistake by outsourcing all their work overseas. 

If you are interested in working for a 100% US company, perhaps I can help you.  Just drop me an email through the board here.  Good luck to all of you!! 

Hi,

Heard a rumor that Heartland is going to close down its HBT in India. Can anyone confirm it as a rumor or otherwise.