Having worked for Spheris before, I'd vote for Webmedx.

• Spheris? Webmedx? - hh
  • WebMedX - Web Gal
  • Having worked for Spheris before, I'd vote for Webmedx. - my vote

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Has anyone ever worked for both Spheris and Webmedx and if so, is it truly easier to get a better line count at Webmedx?  The benefits sound better, but the line rate is a little lower.  Any help appreciated.  THANKS!

Can anyone give me current information on working as a QA for TransHealth, Transsolutions, DSG, Webmedx, and Spheris?  Do they pay hourly? How do they test? Employee or IC positions? Workflow? Do they require 100% listen on all reports or are some fill in the blanks?

Are there any companies you would recommend for a QA position and can you please provide above-requested info?  

Thank you all for your help and kindness in providing any information possible.

Please, anyone who works for or has worked for one (or more) of the these companies transcribing Radiology provide some input.  How are the accounts, the pay, schedule flexibility, benefits, etc?  You can email me, if you prefer.

Thanks  :->

when they were trying to get more hospital accounts within a system, they would promise them the moon and assign an absurd number of MT's to my accounts ... so that I got virtually NO work on my regular accounts and had to ask for more accounts -- which became time consuming and more importantly NERVE WRACKING to work on so many relatively new accounts all at once -- again -- some of which I got very little work on .... (very different from really learning one or two accts, adding another -- learning that -- then adding another -- truly I was a wreck -- oh and my line count truly sucked -- so when I saw there was an opening at a local MTSO, I lept ... I was stressed out and making no money ... and I had been on these teaching hospital accounts (my favorite) for over 5 years ... sad)

That's what the message above about accounts up for renewal (as in contracts) meant ... in my case, Edix hoped to get more hospitals in this national chain (most national hospital chains, I think, use more than one service so that if something happens they aren't completely left in a lurch) -- at the time I left probably almost 10 years ago, Edix also had a VERY unstable platform that was down a great deal ... trust me -- it was hell

KS starts at 8 cpl for 60 or 90 days, can't remember, then can get raise up to 9.5 cpl after that based on performance.  Many different platforms, lots of C-phone accounts (so may need unlimited long distance), LOTS of work, good benefits, but I opted out of insurance and not sure what rates are.  I rarely get QA feedback even when I ask for it, so that area needs improvement.

Webmedx has a platform that depending on how your ISP routes their servers can make it very hard to get your lines in.  The system also has lots of kinks, freezes up, you lose reports, etc.  Some days things go smoothly, other days it seems like every 2 reports you have a problem.  They are constantly working on issues, but despite their promises of improvements I never saw any when I was there.  You have to clock in and out, which unless you can keep your butt glued to the chair for long stretches is a PITA.  Pay is a can be a little bit better than KS and they have incentive tiers, but due to the issues above it is all you can do to make minimum 150 lph some days, so you can't count on the incentives.  Also, they have severe work flow issues.  Some accounts have OT almost all the time, other accounts have so little work that you can work 12+ hours a day and only get in a couple of hours of work.  The PTO isn't great, insurance fair.  Again, I didn't get insurance but seems like family premium was between $350-400/mo for medical only.  Deductible about $2000 if I remember correctly.  Webmedex provides computer.  They recently bought out TransHealth and I saw an ad thi week that you can use your own computer with TransHealth.  I guess they are going to operate separately for now it seems.  I rarely got QA feedback even when I had blanks, reports seeming to be sent in without corrections.

I don't know much about Axotol, though know someone who left Webmedex due to lack of work and went to them and is very happy there and has lots of work also.

Based on my experience I WOULD NOT recommend Webmedex.  I've only been at KS a few weeks.  Things aren't going as smoothly as I would like, but there is a ton of work. 

Their rate of pay is pretty average, compared to other companies. They way they count their lines is fair and honest, no matter what you might hear from others. Depending on who your supervisor is, the schedules are somewhat flexible. Some supervisors are pretty lenient with the schedule, and others are very rigid. Overall, the people there are pretty nice. If you're just basically looking for a company where you can go in, get your lines done, and walk away, they're probably a good fit for you.

But there are definitely bad points, also. There's not much in the way of feeling like part of a team. You pretty much feel like just another number to them. If don't give them what they want in terms of lines or overtime or whatever, you'll definitely hear about it. They love to ask for you to work extra or switch your shift to accommodate them, but they don't generally feel like paying back the favor. They're famous for turning down PTO requests for no particular reason, no matter the reason for the request.  The recruiter will promise you there's plenty of opportunities for advancement, but really there aren't. I've known gals who have worked their butts off for them for years and still haven't gotten anywhere. The only way to get a raise is to move up in levels of difficulty, and the levels that pay the most per line are the accounts that have tons of ESL's and lots of very difficult report types, with sometimes pages of really crazy account instructions that have to be followed.

In  my opinion, if you go with Spheris, you'll make the most money if you take on a medium-level account, probably with more clinic work, where there aren't so many ESL's and not so many crazy instructions, because if you can crank out the reports at 6 or 7 cents a line, you'll make more money than struggling thru accounts that pay 9 cents a line but are terrible to type.

My vote would be for TransTech, although Webmedx is not bad.  Since I was only part-time, I did not receive any benefits, but from what I recall, they did seem to have a nice benefit package.  My main complaint was that I just never could get my lines per hour up to where they have been at other companies.  Normally, I average around 300 lines per hour, but even with totally focusing and typing as fast as I could, I never could get past 250-260 lines per hour at Webmedx.  Their incentive pay is based on lines per hour that you type, not total lines per pay period, so it did make a difference in my pay.  I also did not like the fact that I had to use their computer.  I like using my own computer, and also like the flexibility of being able to load the program on my laptop so if I have to be away from home, I can still work if I need to.

I have seen negative posts about TT, but I have no complaints with them.  My line counts are fair.  The people in management are absolutely some of the most caring people I have ever met.  The work generally is plentiful, and I have a backup account.  The incentive tiers are easy to attain, and the benefits are pretty good, I think, and not outlandishly priced.

Obviously, not every company is a good fit for everyone.  I hope you find just exactly what is best for you -- good luck!

that had a little popup window come up when you had been gone too long and you had to fill in the reason why you were gone.  A little bit too Big Brother for me. 

If a company does not make overtime mandatory, and I simply want to make some extra money and get some more lines in, I ought to be able to do so without the company being forced to pay me time and a half.  Sometimes we shoot ourselves in the foot demanding this and demanding that, and soon we end up with less than we had before ....but that is just my opinion.