Have you spoken to your supervisor
Posted By: about this problem? on 2006-02-03
In Reply to: I was out of work at Spheris the second day I was there, and it has continued. SM - my experience
Just curious. You've spent time in training...have you tried to see if the issue can be resolved?
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Spoken for someone who knows..
Like I said, I could see maybe 20% to 25% but not 40%. I am just shocked and disappointed with Transcend because they know that it is no where near 40%.
Have you spoken with anyone about this?
I think the account specifics come directly from the client, but unsure with this company. Any company with multiple accounts will have varying specifics. As an oldMT I would have thought you would know this. You sound as upset as Experienced MT. Why DO you stay? Did they make you take the benefits?
Have spoken to STM
And was told cannot have more than 3 accounts, which is what I have. Unfortunately, this situation has made me start applying again, which is truly sad because they are a great company - just over, over, overhire. If we are slow and out in September, what will the holidays bring.
You might have spoken with
a gentleman named Don Johnson, who is also a recruiter. He is very kind as well.
If you like to be spoken to like
supervised by people that have no transcription experience then go for it. I knew by my second month they were in over their heads. They have the worst platform and dictators but I think that's all they are capable of getting. I lasted just over 60 days and knew that was enough for me. They also have QA people who are not even MTs by the looks of it.
I have spoken with her in the past and she was
What did she say or do that was so rude and unprofessional?
Spoken by one of the pickers....
Man, I worked for them for a while but was so disgusted by the cherry picking (amoung other things) that I threw in the towel. I even heard some girls get up at 3 in the morning to download the easy docs. This is supposed to be against company rules but the company does not seem to really care. It was not a good fit for me but might be for you!!
On way to cherry pick is to whine about hard doctors and get assigned the easier docs which leaves the rest of us with what? Hard. Thanks.
That was the most well-spoken argument for
I agree 100%, as well. I know some people think that unions brought down the Big 3 automakers, but that's not so. Even their most well-paid line workers with the best bennies don't come anywhere close to what the Fat-Cats up in their designer-furniture-appointed, corner top-floor offices were (and still are) getting. For mismanagement. They aren't building the cars America wants, so they're buying Toyotas, Nissans and Hyundais instead.
When I tell people who are not in this business what an MT has to know before anyone will consider hiring her (or him), both medically and computer-literacy-wise, and then what they're expected to work for, their jaws hit the floor.
I was inhouse for many many years, but was eventually forced out, as although no one will admit to it yet, that office is job-by-job sending its work outside, and will most likely have nothing but a skeleton crew of workflow managers left before the end of next year. They couldnt be honest about it, either. They drove the top-rated, older MTs out with abusive treatment that actually made some workers physically ill. Others left an office that they realized to be a dead-end road.
So these days, many of us are working at home because that's all that's left of MT. Which is the best thing that could've happened to the most unscrupulous of the MTSO's, as not only do they not have the overhead of having to house a officeful of MTs, but they now have an 'invisible' workforce that has little to no contact with their coworkers, and often little to no contact with the office (unless of course, heaven forbid, they make an error).
I think lots of MTs know we need a spokesperson in our behalf, as we are basically an isolated bunch, swept under the rug by the healthcare industry and MTSOs alike. What unions have brought to workers like us in the past has been a VOICE. That's something few, if any MTs have these days.
I also think that after talking about this for years, thinking about it, being told it can't happen, but wishing that somehow MTs could be unionized, with our country's new leadership and thorough shaking-out of business-as-usual for the banking, stock, and auto industries, the time has finally come.
If ever an industry needed regulating, it's ours. And we're all but powerless to do anything as individuals; we have to join together for the strength to stand up to the unfair treatment we've endured for so long. We need a VOICE, and that's what unions are - they are the worker's VOICE.
We need more attention focused on the healthcare and insurance industries in this country, and that in turn may start the ball rolling in terms of bringing MT and substandard pay into public and legislative view.
I think people need to know that those of us interested in unionizing aren't talking about being over-paid, or over-compensated in any way, shape or form for what we do. All we want is a fair shake.... a decent day's pay for an honest day's work.
I'm willing to bet many of the nay-sayers on this board are possibly MTSO trolls. Those who are 'grateful' for their lousy 6 cpl jobs, or who say that it's all we deserve, are most likely the same types who think that when a woman is raped, it's her own fault.
And that's exactly what's happend to the MT industry. Gang-rape by AAMT in the beginning, and now by AHDI. By wealthy business-types who buy an MTSO not because they give a darn about healthcare, or their workers, or even know anything about medical transcription, but just because it's a good 'investment' -- to buy low and sell high, and make even more money.
(As for norma rae below, who says 'It's not 1970'; well, actually in a lot of ways it IS 1970. Do you make much more than you did in 1970? (I sure don't). Less, perhaps? Are we in a recession? Yup. Are we fighting a pointless war abroad? Yup. And are women treated as less-than-human in the workplace? Yup.
Yeah, nowadays they can't legally make sexist comments to us, force us to sit in a cigarette-smoke-filled office all day, or ask us to make coffee. But they're still sticking it to us wage-wise. Why? Because they CAN. Because we LET them. Because even in the 21st Century, many woman still believe they're 'lucky to have a job - ANY job' - and will grovel and lick the feet of anyone who tosses them a few cents and a scrap of meat. Or rapes them and tells them they 'want it'.
If ever there was a ripe opportunity to get a medical transcription union going, it's NOW. As this dismal year finally draws to a close, I hope lots of you will reflect on how much you know, and how long and how much work it took you to learn it. Reflect on how many hours you sit in front of that computer. 10 hours? 12? 14? 18 hours a day? All so that you can make that line-quota you're expected to be able to produce in 8 hours? How much overtime SHOULD you have been earning, but didn't get paid? How many of you have a poor healthcare package, or no healthcare at all? How many of you lost any hope whatsoever of being to retire - not just later, like 70, 80, or 90, but EVER? If we're going to have to work the rest of our lives to pay for all our country's 'bailouts', it would be nice if there were half a chance that our jobs will:
a) Still be here 10-20 years from now, and
b) Pay enough to be able to live on.
Flo the Fertility Queen has spoken
.
Spoken like a true new hire.
Believe me, things will change soon. Let us know how you're doing in a year.
Spoken like a true blue
You hang in there, sleep well at night?
Spoken like a good owner.
o
Ok if you are happy with spoken "well done" but I
x
I have spoken to the owner previously - sm
Very nice owner, company seemed stable. I did not end up working for her but I would have had other circumstances not come into play.
I have not spoken to them. Just wondering about them. Thanks for the info. nm
nm
Yeah, probably spoken from the mouth...sm
of someone who has never suffered ONE SINGLE hardship in her pampered life. Put yourself in someone else's shoes. Some of you on this board........you may have it made and do not NEED this job as your sole income. some of you have probably NEVER had a hardship or anything happen to you. If you are fortunate to have never known hunger, poverty, etc.........good for you.
For some of you, this job is just a hobby, for MORE it is something we do because we HAVE TO WORK AND HAVE TO MAKE MONEY, PAY BILLS, EAT, AND ALL the other things that we need just to LIVE.........
Spoken like a true MTSO! nm
*
No truer words have been spoken and you know
of the wheel of domestic violence... except it's our bread and butter doing it to us... domestic violence signs: Isolate, control money, make person think they are crazy... etc. Look it up you can find it on any website anywhere... and then the victim eventually loses themself and thinks the perpetrator is correct, she/he is the one who is a loser and nuts, so they will do anything including apologize for the situation... it is a control tactic, and this industry is employing it is many instances... I wish there were a way we could stop this and have it become professional again. If it were an industry dominated by male workers, I bet it would never have happened, just my 2 c.
Spoken like a true MTSO. I like my job, but
I have the right to choose one that has the shift I want and the pay I want. Why on earth do some have a problem with that?! I'm not attacking them because they want to work 3-11 or whatever. Geez, people. Live and let live. You handle your career & choose the shift you want and let others do the same.
Spoken like a true boss.
This is why the morale of the American worker is the way it is. Not caring what their workers are suffering considered a perk...what a novel concept.
I have spoken with her too. She sounds very nice
and SOUNDS legit. I've talked to a lot of trans people over the years, and a lot of times there's one person as the main IC for bigger contracts, like hospitals. We'll see I guess!
Spoken like a true suit.
Please don't jump ship, it's scary out there, and be grateful we didn't cut your pay even more! I think anyone unhappy about receiving a pay cut & having to do more lines on this horrible VR to make up for it deserves to be upset right now. Many of the smaller companies have tried VR and decided to do away with it, so I don't agree that's it's going to be an across-the-board thing of the future. The quality it spits out is horrible, which in turn endangers the patients, just like offshoring.
Spoken like a true paranoid underachiever.
How ridiculous.
I have spoken with different companies from the MT Jobs web site and all
have said they are giving priority to the Heartland employees that have been displaced over someone just window shopping.
They could apply with any of these companies and just put HEARTLAND EMPLOYEE in the subject line and get considered before anyone and they really do not need AAMT's help or a matchmaker company. They can do it themselves. AAMT is one of the reason why they don't have jobs.
Spoken like a true blue manager
Ahh loyalty..... what a wonderful quality. Defend to the end will we UNTIL the table turns on you!
BRAVO, well spoken. (clapping and cheering) nm
nm
Spoken (written) from painful experience...
The pattern seems to be no matter what they offer you today, what you sign on for and what you think you have agreed upon with them, everything from line rate to accout, will be changed - in the near future - with you getting the worst of the deal. check the archives...much much bad news. PLEASE BE CAREFUL...AND WISE.
Spoken like a true corporate sell-out.
Spoken like true management plant!
:-(
Try going through supervisor. They should get
z
Why don't you say this to your supervisor?
Any acute care account may seem difficult for you. Express your concerns to your sup. and see if you can be placed on a different account.
My supervisor
nm
Supervisor?
Not sure who you had for a supervisor, but none of our supervisors have quit in the three years I've been here. Please be sure you have your facts straight there.
According to my supervisor....sm
you can work OT on any account listed if you are off hold for that account. If you see an account that you might like to help on, read the account specifics to see if you might like it and then ask your SMT to add it to your affinities. You will be on an initial hold, more than likely, but once you are off hold you can work all the OT you can stand.
Is KW still the supervisor?
If not, then things are probably much better. Sounds like they worked out the bugs, though.
Supervisor
Is your new supe 'D'?
Have you tried asking supervisor
for help? I don't know if anything can be done about the clunky program, but perhaps you've encountered a lazy tech who is unwilling to work with you and your macros. Maybe your supervisor or his/her supervisor can help. It's worth a try.
Let the supervisor know......
Well, I would think that if you can prove it you have a case. I know, this would make me crazy. I have felt the pinch of cherry pickers myself.
I wonder though, how is it that the supervisor doesn't know these people are taking an hour or two off or if their internet is down? Why are they emailing just you? If they are not notifying the supervisor, maybe next time you get an email like this you could email back and say something like thanks for letting me know, I'll be sure to let -insert supervisor's name- know right away that you are not able to work at this time, let us know when things are -insert excuse for not working- back up again/you are feeling better/etc.
I would most definitely let the supervisor know every single time someone was taking time off for the reasons you gave. Then, the supervisor knows and can handle it accordingly.
Since she is not the supervisor, she
should never have been contacted to begin with. After the first one, however, I think I would have questioned the MT as to why she was not notifying her supervisor.
I liked Beyond Txt, I liked my supervisor
I liked my hours, I liked just about everything, except I was always just short of full-time lines. It was a high ESL, which is no problem for me, but I am very picky about QA. They also have a QA percentage requirement along with a line requirement, so every day I'd see those numbers and send less and less to QA b/c I'd take a lot of time to make sure I did it right. My fault. I ended up not able to support my child and I had to get a second job. Then I was exhausted and decided to just leave. I would have been very happy had I been able to make a higher line count with the QA I wanted and they required, and benefits. Like I said, one of those situations where I wished it would have worked out, but bills to pay, family to feed, all the rest! Good luck to you.
Must have the same supervisor or there all bad
99% of the emails I send my supervisor go unanswered the first time, and when I have to email her again because I really need an answer, I always tell her this is my 2nd or 3rd email so she knows how incompetent she is. I keep thinking maybe she will up her game, but so far it hasn't worked. Whenever I see a link asking for suggestions from any of the newsletters or emails we get from the company, I always send a suggestion that they do a survey of the MTs on 2 subjects. 1. How satisfied they are with their job. 2. How would they rate their supervisor's performance.
Apparently they don't like my suggestions as they never make an attempt at either.
My supervisor is also from NY, but
she is as sweet as an angel. Maybe she wasn't born there. 
Call your supervisor.
I would call her and tell her you are at a point in time where you have decided it is important to take care of some personal issues. Be very upbeat, positive, and looking forward to the change. Tell her you have enjoyed so much working with her, and you will be glad to give a 2 weeks' notice, and would like to know if you would be eligible for re-hire if future pursuits do not work out.
Save the email.
If she wants more details, just tell her it's personal. You don't have to go into detail, and no, you won't sound dumb. :)
I called my supervisor...
I really struggled with the decision to quit. I liked the company (a national) and accounts, but I could no longer handle the 20-hour minimum for PT as I already work a FT job and it just became too much. She was very nice about it and understood. She is a good supervisor and I felt I owed her that much. I did give a 2 week notice.
Account to ASR - per supervisor -- been asking
supe about this for a year or so -- just told within the last week (after my many questions to her about where the work has gone on this account) that the account had gone to ASR -- I heard a "jillion" excuses from the supe for the "no work" situation, EXCEPT THE TRUTH -- that it was going to ASR. Now only get the jobs that ASR cannot interpret. MQ supes are definitely not for the MT -- but MGMT puppets !! Don't you tell the MT's that their accounts are going to AST UNTIL AFTER equipment is working well, and we can handle it without the MT !!!!!!!!!!
OSI's quality supervisor probably can't
I also suspect that she's been posting all kinds of crap on this board because that's the kind of lunatic she is.
So is that why the new US MT supervisor is Indian?
?!?!?!?!
It depends on your supervisor. They are all very different.
x
How so? Supervisor answers, no one else
z
The supervisor's name was Denise. nm
xx
My supervisor just told me that they were having
problems with people not sticking to their schedules and work being out of TAT. You might want to ask the recruiter about scheduling before you make your decision, as it might be an issue. 
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