Have worked for both. I am back at Keystrokes after making the mistake of leaving for Accusis.

• Any thoughts about Acusus versus Keystrokes? If you had your choice sm - Unsure MT
  • Usually, the less you read about a company on - this board, the better the chances are - sm
  • Have worked for both. I am back at Keystrokes after making the mistake of leaving for Accusis. - BTDT
    • Thanks for your input... I accepted the offer from Keystrokes today! :-) nm - No longer unsure MT
      • woohoo...welcome to Keystrokes... - MtMommyof2
        • Thanks! I was surprised I didn't have to test, but that obviously is okay with me. sm - No longer unsure MT

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The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

it took exactly one day to hear back.  They offered me a job but were only hiring full-time.  I asked for 9 cpl to start and they were fine with that. I wanted part-time.

P/S:  I love checking the archives; you can gain great info from doing this.  Try it sometime.

around April of this 06 for about 3-4 weeks and it was a total joke.  They don't have instructions to their platform in any kind of organized form.  Their training is about 1/2 to 1 hour and then you are on your own. I made absolutely no money and have been doing this for almost 30 years.  I wouldn't go there.  The people were nice except the one that i dealt with in Human Resources before I started.  That should have given me a clue.  I live in the south (originally from Michigan) and happened o say you all and she had the nerve tocorrect my grammar.  None of her business.  Obviously she doesn't know anything about being rude or different parts of the country. I should have just called them back after that happened and before they sent out my information/supplies and told them to forget it.

I have a motto of my own that is if it doesn't come easy, don't do it.  I went against my own values that time and got in a total mess.  Their platform then was a joke.  I don't know if they have changed in or not, but I wouldn't work for them again.

an MTSO that asked for suggestions from all its MTs on how to make our working experience better.  So I made a few recommondation, one of which was for some kind of forum where its workers could get together, get word help, share tips on the platform, accounts and difficult dictators, and kvetchz some.  The response that this has been considered but voted down by management because such forums tend to become negative. 

My idea had been that if it were a company-sponsored board the comments would be more constructive than anonymous bitching and ranting on a board such as this;  then management would have a handle on what was bugging people, and could respond and maybe remedy some things.  Apparently their fear was that people would be frank about problems they were having, others would agree,  and the suits would then have no way to claim they were unaware of problems.

So we had to turn to a forum like this and management definitely monitors what is going on, yet can deny that knowledge and not feel obliged to respond or fix anything.

EVESDROPPERS SELDOM HEAR GOOD OF THEMSELVES. 

nm