Have they changed their awful platform? Posts from last year said it was terrible! nm
Posted By: Really wondering nm on 2007-05-17
In Reply to: Any comments on Transcend? NM - Thank you
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- Any comments on Transcend? NM - Thank you
- Have they changed their awful platform? Posts from last year said it was terrible! nm - Really wondering nm
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Used to work there. Terrible experience. They may have changed their ways, tho
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I left over a year ago. Their VR pay is terrible and
their program is cumbersome to do VR on (or it was). I heard they are going to VBC for line rate, which I have read results in a 30% reduction per line, so please keep that in mind. I left because I was running out of work with 5, maybe 7 accts. Very nice people, though.
I agree, terrible platform...
more trouble than it's worth.
in the last year TT has changed a lot sm
I have been with them 3 years and for the first 2 they were like the perfect company to work for, but in the last year it has been downhill, no/low work, poor communication, etc. Still getting my lines but seems to be getting harder all the time. Really sad, too, they were so great before......So any posts you saw praising them in the past likely WERE from MTs as they did previously generate a feeling of loyalty, but that is unfortunately waning rapidly IMO.
Look at previous posts here. It's said to be a terrible place to work! nm
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Welcome to my world. I have tried to warn others for over a year. Been there done that. Awful
They are by far the worst company out there. Dont forget that your whole check is docked anywhere from 5-10% based on QA checking your work from India. Hmmm. Never saw those penalties coming..It sure saved all of them money and you can bet the client paid full price. I remember seeing some of the work already done and all I could think of was, and they keep this contract because..... You would be penalized if a comma wasnt where they thought it should be etc.. and the line counts never matched. I mean how could you work 10 hours a day and be lucky to hit $50. I didnt know the difference until I went to another company using the same platform. I doubled my money and then some. Anyone who works for them can expect to be ripped off, definitely NOT the American way.
Found comments last year saying they were awful but not why. nm
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Terrible platform for MR- don't know about radiology, and they offshore
nm
I agree. This past year has been terrible with MQ. Never enough work, crappy dictators, no pay for
weekends and holidays anymore etc etc I guess with all their legal woes we are paying for it and then have to have few blanks and 98% QA on dictators I have never even heard of. A joke to be sure and no matter how good the new pay plan is or they allow everyone a window to work then everyone will be working all hours to get lines for incentive which they probably never will. MQ is losing a lot of MTs and I expect that will continue. They seem to just keep pushing and pushing and it almost seems like they want people to leave so it really makes you wonder what is going on here. They really just dont care.
Contact from last year said you needed your own LD, rented a Lanier, training was terrible, and
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Webmedex is a great company but their platform is terrible.
That is the reason I left. Too many screens to enter simple imformation and too slow switching between screens. Platform is such a big part of our production.
They definitely had a F BBB rating within this year but I see now that they changed addresses.
I cant imagine why they would want to change addresses, maybe hoping that they would look like a new and different company to the BBB and others. Same stuff different day.
I think they changed that rule a year or so ago. They can post.
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The platform has changed (sm)
I work there currently. You do use an FTP site to get your job for the day and patient lists. Then you use Chartnet to download, transcribe and send back your work. Very user-friendly. Depending on the doctor, sometimes you do have to search for demographic info (i.e., doctor's names that are not built into the system) but other than that it's very easy. Pay is weekly, direct deposit, reliable. People are great and very supportive. Pay is a little low for IC but at least you can count on getting work and getting paid. Hope this helps!
1 poster from last year said it was okay, not great, not awful. BUT it only counts the black
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Great people..AWFUL platform!!!nm
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I don't know anything about the company, but the GEMS platform is awful! sm
Cardiologists use it, and it is time-consuming and cumbersome -- not MT friendly! But I have not used it for a year or so, so perhaps it is better now. Good luck!
I agree platform awful and they deduct for mistakes, to the tune of $10 per report.
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old posts from last year...
are not to pleasing, though. Can anyone verify the pay, management, etc?
plenty of posts from this year.sm
yes, run out of work sometimes, but mostly have more than enough. Very flexible. Pay always on time. MTs treated just fine.
Might have to use THEIR puter, 1200 lpd. Posts from last year say pay is very low. nm
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See the string of posts below. Been there almost a year and really love it.
They are hiring like crazy now because they have several new accounts coming on, so I would go ahead and apply. Nothing ventured, nothing gained.
I can only find negative posts about them from last year. nm
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I read some posts a year or so back (sm)
that it was a husband/wife operation - that the wife was super nice and very easy to work for - no comment positive or negative on the husband that I can recall - that they usually always got paid on time but there was that little bit about being paid when client paid - which is a little scary - I'm of the firm belief that a company - large or small - should have enough cash flow to pay their people - that is running a little too close to the edge for me - but if it is a good company and great platform, good docs - I might try them someday.
Heck, no, lol. Didja read my posts. Taken 2 year to
how I actually DO my work. Just cause this is my fit doesnt mean it would fit you. Jobs are not one size fits all. And anyway, personally I think there are already too many on this acct. But then, dont all of us feel that way about our accts, lol.
Posts from last year don't shed a positive light on them, no matter where
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Posts below don't discuss platform specifics...nm
did you read them?
Still hoping for some information on platform from someone who works there. Thanks.
The owners haven't changed, MT supe hasn't changed
I've been in their office. I know the people. It is a sweat shop and you will never be paid a decent amount or get respect. You won't know which is a good or a bad day for the person you report to until you literally get yelled at.
They have to offer bonuses because their reputation is that bad and nothing has changed. You may get work that has been recorded 3 times from some of the worst accounts you could ever imagine. They take accounts no one else will touch. That hasn't changed.
I remember some posts at the beginning of the year from a lady who didn't get paid - she was stea
They changed buildings so maybe the phone number also changed...
They are still going strong...
you are right, a terrible, terrible thing it is.sm
but I won't complain too much after having made over 50,000 last year.
According to a friend, awful, awful,
Low pay, bad accounts etc..
my first year I made 16k. Doubled that second year. Going on year 6 with (sm)
two local accounts I earned 23,000.00 and a national I earned 35,400... 58,400 this year. Don't ask me how many hours, though, I really have no idea. I'm pretty motivated. (When people ask me how many hours I work a week I reply as many as it takes I'd say 40-50/week. I am also a fitness instructer and personal trainer, about 5 hours a week or so. Decent money (sometimes under the table!) but mostly I just do it for fun and to be social and wear cute work-out clothes.
that first year was a rough one... but I consider it part of my education.
I'm pretty motivated.
Last year, there was a letter sent that told us what we earned the previous year. sm
In the past, it has been all or nothing; if you did not hit the lines for full time for the year, you did not get PTO. I talked to my lead this morning about a last-minute vacation and she told me that the yearly packets are going out in a week or so and that the new policy will acrue PTO by the pay period or month. I like that a lot better, but she also made it sound like they are upping the amount of lines needed to acrue PTO. I normally get between 15 and 20,000 lines per pay period, so I am sure that will be fine but I am worried about the periods that have lower volumes, like most of January every year.
Posts from April said everyone gets 8.5 cpl/newbie or experienced. Recent posts said
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Webmedx lets you carry them from year to year sm
You can accrue up to 140 hours (I think) before you stop the accrual process. Don't have to use it all in one year.
I would stick it out, most places are slow now through the end of the year every year (nm)
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DSG IS TERRIBLE!!!
That is terrible.
No one should get 2 cpl.
Wow! That is terrible
That's a LOT of money. Too bad. Maybe you can sell the company and at least get some money.
That's terrible
That's terrible. I agree that's what it is but did they come out and admit they were sending the jobs to India?
Did they say people were layed off on the spot or did they give people a few weeks/days until their last day?
Was a severence package offered? Something.
How could they do this just before the holidays.
Terrible!
Glad I didn't get hired! I did a testcall and they never got back to me. I did have to pay the bill for the hour conference call that ended up being a Canada number...that should have tipped me off.
That is terrible! Do you want to be
treated that way or worse on a job? Sounds like a stressful situation you might be getting into. It is admirable you would give 2w/notice, and any company not expecting you to do that is suspect to begin with.. there are other jobs out there, you just might want to keep looking...not telling you what to do but rather than let them ruin my day, and later my life, I personally look for a place who treat people with respect during and after the hiring process. Good Luck to you!
Terrible sm
The platform was terrible. Too many specifics on the demographics.
They lost an account and waited until the last minute to tell us. When we kept running out of work, they kept giving excuses like, it's election day, it's martin luther king day, etc.
There are plenty good, honest companies. I would suggest looking elsewhere.
That is terrible.
I hope that doesn't scare you out of trying again; if not with this company another. You probably should call that recruiter and tell someone what happened. They need to know how what that manager is doing to her employees. I doubt that company will get very far with someone like, but I don't know. I would just let someone know what happened. I am sure she has done it to someone else, and will probably do it again.
terrible
I understand companies wanting to keep work in TAT, but why not be honest and just hire thousands of part-timers, because hiring MTs full-time and not having full-time work is dishonest to say the least. A lot of companies are over-hiring and doing just this kind of thing, not just Transcend.
The pay is terrible!
I was offered a position with them a few days ago, and they sent me their pay schedule.
No matter how much experience you have, you apparently start at 0.06/line. I did't even start for that right out of school, but okay. It seems you would have to work there over two years to even get near 8 cents/line.
I need work, but I have 11 years experience, and I can't afford to work for those kind of rates. :(
VR/SR is terrible! sm msg
I do not see VR/SR taking over, even in the next decade. The result from this software is redundant text that needs extensive editing, and I mean extensive! Maybe some day but it will still need editors to fix! Right now, from what I have seen, it is a mess!
Terrible. sm
I never...ever...do less than 16,000 lines a pay period, or an average of 200 lines an hour. Today, I averaged 111 lines an hour. I ended up taking PTO and am also taking it tomorrow, so maybe others' lines will go up tomorrow, at least.
I am on both DVI and Chartnet. I signed in this morning and neither had a single report for almost 90 minutes. After that, it was back and forth constantly with only 1 or 2 here and there. My primary just moved to Chartnet (which is a great program) but at the same time, it has dried up. I have no idea why but I'm not very happy right now, to say the least.
This is terrible
.... because they have US QA's edit them. Pathetic!
That is on the terrible VA accounts that cannot be
AND acute care, because they are unable to bring on acute care MTs.
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