Have asked several times for a back up account.
Posted By: mtv on 2007-01-11
In Reply to: They have lots of accounts. Ask for a backup. nm - wanderer
I'm still waiting....
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Someone has asked about them at least 5 times
this week. If you'll scroll down the page you'll find info, also check archives. Nothing good. Indian company with a store front office in US.
That is a question I have asked many times and
cannot get the answer to. Even when being as nice as possible, you will still have people that will bite your head off. I guess it's just their nature to be that way.
This question has been asked many times
Please look through the archives.
I had asked this several times, but got no response.
Everyone seemed to love the VR at TT, but no one would give an approximate percentage of VR reports that were 80% to 100% correction. I asked this 3 different times and there were all sorts of responses from TT people after my posts, but yet no one answered this question. So I kind of figured that it was a high amount, so I never applied.
I'm sure it has been asked 100 times but any company have pathology?
this has been asked many times lately. Use Search box below Google box
nm
All your questions have been asked and answered several times
the past couple of months. Do a search for past posts.
I know this question is asked a million times but who is good to work for
anymore? I have 13 years experience and I work at a hospital part time but I know I can make more on production plus I need the flexibility because I have osteo in my back and other health problems that require me to kind of break it up if you know what I mean. I'd only like to work 4 to 6 hours a day, make a decent line rate, and have flexibility of having a span of time within which to get my lines done. I don't need benefits but do not like IC status; I prefer statutory. Any ideas?
You can only kick a dog so many times before they bite back!
nm
NO, but have tested 3 times with them and have NEVER heard back from them once...sm
Even though I know I passed with flying colors. Just seen another job post for them, so I sent in another resume mentioning the fact that I have already tested 3 times and have never heard back. She asked me if I still had my test and to re-send it to her. Well, it had been so long AGAIN that I had already deleted it but told her I would yet once again be willing to take the test over AGAIN and I have never heard back from them AGAIN! I have 10 years experience and they always contact me when I send the resume, but then nothing. I have taken many tests and I always pass so I am 100% sure that not passing the test is not the case. Just thought I would warn you. This is absolutely rude and unprofessional to behave this way. Good luck! 
It is hard! They have been back to the table 3 times
where my husband is on strike and nothing still. It is VERY hard, especially with children! I pray all works out perfect for your family and my family. Hang in there
I asked about a while back and
was told they only have one hospital on it and that was because the hospital insisted they use it if MDI got the account. They told me it was the only account on it and unless another hospital insists on using it, there are no plans to add others to it. I have 3 hospital accounts and none of them are on it, all are Bayscribe, although I didn't mind VR when I worked on it for MQ until they cut my pay so much I was losing money, which is when I went to MDI where I got a pay increase.
Oops, sorry - I changed my name back three or four times but it didn't "take" nm
.
I asked for 9 cpl and the recruiter never got back to me. nm
s
On my TT account, the only times heavy editing
Is required is if there is a bad connection (static and muffled connections wreak havoc with Escription, as with any VR system). Other than that, my production is probably 2.5 times greater than it is with straight transcription; essentially, the means my pay increased slightly with the transition to VR.
I believe the poster means that if you cannot catch *nonsense* the system churns out and correct it, then that person really shouldn't be an MT because details is what our jobs are all about.
I asked for more info and never heard back
NM
Have you asked for backup account? I have
ALWAYS had work. It is slower now, probably because of new hires, but we've been busting *ss for 4 months+ now and I'm enjoying a slack time. I'm still getting my lines and often get extra.
Have you asked to be put on an additional account? nm
I did not name an account. I asked if she worked for the (SM)
BG (Bowling Green) BRANCH OF MEDQUIST before it closed. 
I never got an email back when I asked if they were hiring. Good luck! nm
s
I too have asked for a different account as mine of 3 years..sm
has now consistently been out of work...as well as my secondary! Up until recently I never even had time to do my secondary as my primary had tons of work but suddenly neither have. I have emailed Dorothy and indicated I needed more only to be told things will pick up. This is not a holiday thing as it has been happening for months now. I am looking for at least another part-time job which may turn into full time. I think we are getting the run-around and they have over hired and want to keep it that way so the reports are running a few minutes behind the dictators. Also, now that they have over hired they probably don't care too much if some of us have to leave! Bad situation for what was a great company.
Have you contacted your account supervisor and asked about being put onto...sm
an additional account?
What?? they have asked you to work the account but never told you how much your pay is??
Sounds strange to me.. They would make me nervous as that should be the first thing they discuss.. or at least that is what I would want to know right off before I wasted my time with them.
I've asked repeatedly for a secondary account. nm
I just heard back that I passed the test and they asked when it was convenient to contact me by phon
nm
Has anyone ever found out their account went overseas and were you asked to proof it. Just curious
since it seems like a lot of them are sailing across the ocean.
Have you asked your supervisors why no work? Which account are you on? You can email me privately if
you want..
Maybe you asked the wrong person. I am sure that not everyone is privy to all account information.
I know that there are at least 2 more in the works, being converted over. How do I know? I am the lead on one of them and have been involved with the conversion for the past 3 weeks.
The only people who know would be KB, LT and PG for sure as they handle sales and operations.
Your timing is good. They just asked me if I wanted to pick up an ER account for weekends which inc
Thursdays and Fridays. It is an internet-based account and a good one but I have enough work on my primary.
I tried that account a while back...
when they first started hiring for this account. Tons of ESL dictators with heavy accents. Yes, I think it was an MQ account. I probably should have stuck with it, but I had a very difficult understanding the dictators. That is why they are offering so much for doing this account!
PLenty of work here. And I only have 1 account, no back up.
Depends on the account. Work on VR lately has been slow. Just like all companies, we have slow times
Honestly though, I have only had 2-3 times in the past 2 years where it was like the other day...no work... It did pick up later but I just think it's important not to make someone think we're overloaded with work all the time. That would not be fair to them if they end up with high expectations.
Gave up nearly 60K as account manager with QA, etc., to get my life back.
I now make around 35K as an MT and am MUCH happier. I work around 5 hours a day as opposed to 10 or more, plus part of a day every single weekend in addition to that 10 per day M-F. I actually have free time now. Always working left me burned out and unable to enjoy all that money was doing for me.
Awhile back they got a New York account that everybody is fussing about the ESLs
x
Hate the day after a holiday for work -- seems like it takes forever to get my account back up to
speed and getting work available. Oh, well, I'm just venting this morning because I don't have any work and guess I should be cleaning house instead of sitting on here being frustrated about it. Have a good one!
A lot of times, if they need extra help, they will over 1-1/2 times our regular rate. sm
This is the equivalent of OT but you get it even if you have not done 40 hours already. I have also received AmerExp gift cards a few times for incentives offered. I think it depends on the account.
I do know for sure that they are working on an incentive program but I have no details and not even sure if they are still looking at it.
I do know for sure that I make more $$ with Keystrokes than I have ever made anywhere else.
When they called me and I asked them if they offshored, they asked me why that was my business!
xx
Sad but true. You're asked to work NOW, then asked to stop NOW, then go again and then stop
If you dont get off the minute the hospital asks, even if you have no idea that they have requested that your to be off, then the hospital MTs steal your work right out of your queue and I mean reports you have already done. I dont understand the concept of having a contract with a hospital and then having to fight for work with the hospital MTs. We should have guaranteed work during our shift and enough of the the hospital wants you to help right now and then a few hours later they want us to stop working as the work is too low. It is crazy and I couldnt work like that so I had to quit.
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM
The accounts weren't too horribly bad. The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production. When I first started, the quota was something like 30 reports a day. We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest. Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day. Then, they started counting lines. Which was fine because they were still paying hourly.
Next, there was an MT who used VR software because she was blind - yes blind. Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense. Then, we are told only check the blanks. I wasn't comfortable with that and I continued to completely proof every word. Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota. I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on. When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards. Next thing you know, rumors abounded about changing the QA staff to being paid on production. So I left.
There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production. I also am not comfortable with the job of QA being thought of as a blank filler. There is much more to the QA profession than just simply filling in blanks.
I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there. Maybe there was a enough protest that they didn't change from hourly.
Good luck to you!
Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.
Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test. I was soooo disappoionted and yet pretty stunned. I am by no means perfect but I haven't flunked a test in years. I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind. I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully. I was thinking about OSi but I don't think I could take another rejection if I never heard back.
I had the same thing happen, went back to MQ, went back to KS and could not be sm
happier. I am on a different account then the first time and it is as if it is a different company. I have a great lead who leaves us alone most of the time but is there when I need her. It showed me that you can have a different experience within the same company.
I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time. I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.
Not all change is bad. This is one company that has changed for the better.
I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around. My goal is 12,000 lines each pay period.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
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