Has anyone switched from MQ to SoftScript?
Posted By: nightsky on 2009-05-03
In Reply to:
and if so, how did it go? Any info would be greatly appreciated :) TIA! :)
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Spheris MTs, any out there who switched from TWS to SM
Clarity/Cornerstone and to ShortHand care to comment? Good, bad, same? Please share....thanks. 
Baited and switched
I don't like Transcend. Applied for one position and got another which was one of the worse accounts I have ever had in my entire career!! They must have a hard time getting and keeping people on that account. Anyway, I didn't like the way I got set up so I quit.
they switched to Emdat and now pay 7 to 8 cpl
x
Hi there, I worked out of Nashville, too. I have been switched around SM
between several CSCs due to closings. This one seems okay, at least the office staff is friendly.
I also have lost a lot of lines when we switched to DQS. SM
It seems like everyone else loves it and makes big lines but I haven't had that experience at all. I think it bites in a big way.
Those who have switched from Transcend to Amphion
Can I hear from those who have switched from Transcend to Amphion about how their pay is, have they made the same or lost money. How do you like it there and how is the WORK FLOW?
Nice people, but I was switched from
account to account because they ran out work. I also agree with Regina about the non-stop e-mails, etc.--too much distraction during the work day. They pay on time as agreed, but not too much. I'd say keep looking.
Here's a funny for you. I switched professions at age 48.....
I jumped into MT from a accounting/administrative secretary work. Got sick of the backstabbing and college graduates booting out all the oldies who knew their jobs. I was next.
I have no desire to go out there for a regular job. What I see in stores and shopping reminds me too much of people at places I used to work, so even Wal-Mart, etc. doesn't turn me on.
My dream is to hit the lotteryand retire...fat chance since I never play... LOL
If you like to be switched on accts all the time.
x
Switched to an IC job at 8 cpl, great dictators, no ESL
x
I would completely disagree with you. I switched
from radiology to acute care, and the difference was overwhelming. Switching from a specialty or even a few specialties to doing acute care, which involves ALL specialties & procedures & dozens if not hundreds of different dictators, is a big big change. I think your post would most definitely mislead newbies.
Old posts say you get switched around a lot and the software is clunky. What about
s
That is absolutely correct which is why I switched to IC. I had the same situation.
nm
Switched once, all together 6-7 accounts, awful quality
QA could not have been nicer, could usually fill my blanks, but when you can't get a handle on a dictation from the first sentence and it's all downhill from there, I didn't want my initials on those reports. I emphasize all the positives I stated about the company. If someone wants a real challenge with every report, and expects it to take a while before comfortable with the dictators, it could be a nice home. I just could not make enough to pay my bills.
Yes! Just switched 3 weeks ago from IC to employee and hating it! nm
nm
I switched to flexible to keep my options open. (sm)
So far I am finding the platforms others have out there are not allowing me to make as much money as I did with MQ even with the cess pool. I work for a great company now, truly fantastic people, but their platform is slow and often down for one reason or another.
I am going to give it a little longer, but may be calling to crawl back to FT with MQ when I am eligible to change classifications again. I switched from FT to PT and then flex so I am sure I will have to wait a year before I can swap around again.
I would think now is an extremely good time to at least call them and check it out. What have you got to lose?
So are you saying your account has not been switched over to a Transcend platform yet?? Thanks! nm
nm
Any Warminster MTs have any thoughts on the email about getting switched to the NE region. Just
wonder what you think about the whole thing.
If you've switched companies, encourage the rest!
If you've decided to join us in the fight to keep our confidential health information and MT jobs in the states and not sent overseas, PLEASE let us know and help encourage others to do the same. I recently have and currently work for MDI-MD. We really need to keep encouraging each other to make the move. If you're not sure if a company outsources to either Pakistan, India, or the Philippines, just ask here. We'll help figure it out for you!
Let's not quit and let this just remain a hot topic for a week or so! WE HAVE TO COME TOGETHER! Remember, if you take a cent less in pay, it's well worth it to help an American MT-based company prosper and help these companies that are more concerned about money than Americans' jobs lose MTs and possibly large accounts that these American MT-based companies could have a chance at acquiring.
This is US TAKING A STAND! I just want to encourage you all to truly consider this.
The companies I know of that definitely don't outsource offshore right now after THOROUGH research are Keystrokes, Axolotl, MDI-MD (where I work). I'll keep researching. Just remember to post here if you are questioning a company. I'm still researching others and am including Pakistan and the Phillipines in my searches.
I'm contacting medical facilities in my area (Pennsylvania) to let them know that their confidential medical information could possibly be outsourced offshore and to consider helping keep jobs in America by researching their MTSO and hire a company that doesn't do this. If you feel inclined to reach medical facilities in your area/state, PLEASE do this for all of your fellow MTs. I know there is at least one of you in each state on this board!
We had a ton of people in our office quit because of the low line count on DQS when switched from
another DOS platform to DQS. Same account, same doctors LESS lines.
I was switched from one heavy ESL acct to another and couldn't get the lines, so I bailed. Other
m
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
I actually switched from a M-F schedule to a S-T schedule...sm
because of the financial situation. I was offered a lot better money to work this schedule on a particularly picky account. I can live with working on Sunday evenings because that is when my 2 teenage kids, also very active in sports, band, church, driving, dating, social life, etc., etc., are vegging on the couch, relaxing for the evening before it all starts again. It was worth the sacrifice to me to be able to afford all the activities, and it really is not much different than working the M-F shift. I do have Fridays off to kind of catch my breath while the kids are at school or go and take care of business. I do not feel I have given up any of my life to work on Sundays. Most companies will be flexible on the schedule for Sunday because of church, family dinner, whatever. The way I look at it is later on, I may be able to switch to a M-F schedule if I am willing to give a little now. Even if I don't, to me it was worth it for the extra money and mommy time I get on Fridays. I am widowed so I do put a lot of time into my kids. This is just what works for me. On the other hand, it is ok to only want to work M-F, there is nothing wrong with that. You have to do what is best for you.
WHAT IS UP WITH SOFTSCRIPT
Okay, pay late CONSTANTLY. ABSOLUTELY no communication from anyONE. What the heck is going on. I am RUNING while I still can, QA SUCKS. ANYONE ELSE HAVE THESE PROBLEMS OR JUST ME A NEWBIE?
Softscript
I also worked for Softscript awhile back but never had a problem with the paychecks, they were maybe a day or two late here and there. I just got tired of being on different accounts. I think one should have one account and get fluent on that with the same docs. It is more productive for both the MT and the company!!  But I am EXTREMELY happy where I am at now, which is Keystrokes!!!! THAT COMPANY ROCKS!!! Woooo Hooooo
Softscript did it to.
Twice in 1 year and got away with it SO far.
SoftScript
 Unless you have worked for all of the nationals out there, how could you possibly know that SoftScript is the worst? Perhaps in your experience it was the worst. How many nationals have you worked for?
Anytime a company changes the way they count lines, complaints end up on this board regarding that company. As far as stealing lines....I would imagine they changed the way they count their lines and this is not okay with you. By all means, you have a right to feel that way.
I have worked for SoftScript and as with every company, there are problems but I have also had a lot of positives come from working with SoftScript. I have been doing transcription for 25 years and in my own personal experience, they are no where near "the worst" to work for.
SoftScript
Anyone been recruited by SoftScript? They hounded me to take the test, which I did, saying that they were in dire need of transcriptionists because of all the work generated by Katrina. I tested, was notified that I passed and then never heard another word from them. I have been emailing but to no avail. :-(
QA for SoftScript?
I've read the messages here, both good and bad, about SoftScript, but has anybody done QA for them and if so, what was that experience like?
softscript
sorry that was MT
softscript
sorry that was MT
SoftScript QA
Can anyone enlighten me on this company? Considering applying for QA position.
Softscript
Please Email if you are now SoftScript MT and would care to share with me how you like the company. I am considering employment with them. Thanks.
Softscript
Can anyone tell me what type of benefits they offer. I cannot seem to get an answer. I am a single mom of 3 children and desperately need benefits. Any information would be appreciated. Thank you.
softscript
they pay about 0.085 cpl (at least for 3 yrs experience). lots of ESL and junk american-speaking doctors. lots of editors which could be a good thing (or not) (reports are corrected one way by one Editor and another way by another editor) causing reports not be consistent
SoftScript
Don't work for SoftScript. I tested, they said I did excellent and I waited and waited for a call back and never got one. I called them and they promised to call me to start work but never did. Their ads are false...they're just collecting resumes. I spent over 2 hours testing with them. So, be careful.
S/B OSi and SoftScript, as they
x
softscript
 whazzup with softscript??? cant seem to get my line count up they keep changing my accounts when i do and give me Dr. asplkgabppsdkgiapdofnb every time. evidently this is not uncommon. glad to accept a new position today!!!!!!
softscript
sure...if you like changing accts, ESL, and lying on line counts SoftScript is the place 4U. they promised bonuses that never came, line counts kept decreasing, etc. impossible to make $$$
Softscript.
nm
SoftScript
I have been working with them for 8 months. I have read the archives of this subject and have not experienced any of the problems that the former employees have mentioned. So many people have come and gone in the 8 months that I have been there that it probably might seem like a totally different company by now.
Softscript QA
I think they start QA out at 5 cpl now, but it could be 4 cpl. They do pay for spaces. They do not pay for headers. There is always plenty of work (I have never ran out in nearly a year). Unfortunately, I do not know anything about their benefits. I know they are currently looking at some better plans. There is no dental plan as of right now. I know they have medical but unsure of rates. They have paid holidays. They do require you to work a schedule which must include 4 hours on on the weekend but also with a schedule you must do X number of lines per day, usually not too hard to reach either. I like their software as it uses Word. You can check your line count in Word by dividing characters with spaces to get your line count for each document. There does seem to be several accounts with heavy ESL, but only 1 or 2 that I have found that I would like to shoot if I had the opportunity. 
Hope this helps!
SoftScript
I currently work for them, have never been out of work, their software is easy to use, checks are always on time. Since I started with them I know they have grown more than double in the last 2 years. With any company there is going to be growing pains, but you the MT never feel it.
I will say if you cannot maintain 98% accuracy with them you will not be happy. Those that are complaining are the ones who could not maintain 98%. Think about your family and the person doing their medical reports, would you want them transcribing with a less than 98% accuracy?
Let the complainers complain, try the company for yourself.
SoftScript
I agree with FelloMT. It is very rare that I run out of work. I have NEVER had a late paycheck. Sometimes there is a lack of communication, but for the most part, I have enjoyed working for them. I also agree that their platform is very easy to use. They also try to be accommodating with the accounts that they assign you.
I never quite understood all the negativity about them. I have been with them for a year and really don't have any complaints.
SoftScript
My advice: Don't go there! I managed to work for them for about one year and then just couldn't stand it any longer. There were many, many very bad dictators and I thought their system was very cumbersome and time-consuming to use. I almost never was able to achieve my line count , 300/hour, which I can easily do now.
softscript
YUCK..... I worked for them briefly... TERRIBLE experience
Softscript
I have been with SS for almost a year and haven't had any problem with them. The post below says that if you work the schedule you commit to, they will leave you alone. That is completely true and not at all unreasonable to ask - actually they've been really great about letting me switch my hours around a bit here and there for appointments and such.
Another thing they ask for is accuracy, also not unreasonable.
This is the only company I've worked for, so I've also only been an MT for less than a year, but I've kept my accuracy up enough to be moved into editing, so there is opportunity to advance there. There are the occasional nasty emails, but they are directed to those who don't work what they committed to working. You need to be able to blow that off.
I think anyone who has had a negative experience with the company would have to be someone who doesn't work the hours and/or cannot maintain accuracy.
SoftScript
Maybe you THINK that those of us who left the company couldn't work the hours or could not maintain accuracy - think again. I worked 18+ hours a day for that company, my accuracy I dare say is impeccable (did I spell that right? LOL), and worked there for 2½ years. I was left alone for the most part, but after awhile what they were asking of me got the best of me and I walked. If you can put up with that company, more power to you - you're one of the few. If the CEO gets into your life, start praying.
SoftScript
You and I have no idea how many others have been offered management jobs shortly after being hired; I was one of them. The downside is after a couple of weeks I was demoted in a conference call with no forewarning....talk about being blindsided ....BEWARE
SoftScript
Eeeewwww!
Softscript (sm)
Does anyone here know if SoftScript will work with satellite or ISDN, and if there is anyone there I can contact to ask. Tried their website but it seems like they want MTs to apply online before contacting them any other way. There's no point in wasting time and effort if my Internet is imcompatible with their system, IMHO, and as so many companies are not compatible with my Internet connection, I'm hesitant to apply. Some information about them would be very much appreciated.
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