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Hard to have a satisfying gripe session with management

Posted By: if we had any work on 2009-05-28
In Reply to: Please do not misquote the posters here -- sm - hho2

on the board. If we had work we would not even have time to be here.


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Not management either. Why is it so hard for you to beileve sm

that people are happy at a company?  Just because it obviously did not work out for you does not mean anyone who likes TransTech must be management.  Seems kind of a narrow-minded, egocentric look at life.


Hope you found a place now that makes you happy. 


Gripe when you have work, gripe when you don't...
What does this have to do with the subject post to begin with?

You were a newbie once too, and I'm sure there were people here ranting on about your quality. Get over yourself!


Signed up for second session. Dying to hear what percentage of cut is. (sm)

Hopefully people will post as soon as they find out.  I know we are lucky to have been kept at the percentage we were.  MQ cut us 10% one year and then 10% again.  Have a feeling they are going to skip the gentle repeated insults and just hit us with 20 or 30% right off the bat.  I hope I am wrong.


Good luck to us all.


what is your gripe?
it's fine to share your negative experience however, I have not read anything of value in this link.  What is your gripe?  That the owner is anal?  Well, frankly working this field I would expect most owners to be anal, afterall we are completing very sensitive information.  So this goes back to my original question... what is your gripe?
I don't know what her gripe is with TT.
There is work now TT low work. I don't think they are specifically sending it to me, I am no one special.
you can gripe about e/m's
but you make a choice. Ignore the e/m's re the acct needs and pretty soon they HAVE to hire more on the acct to keep client happy (and/or client decides to ship the work overseas), OR you can do an extra 100-200 lines here and there in a team effort and help your paycheck, help the company reputation AND keep the client. I don't always pitch in, but usually do, and am happy to work for a company who appreciates us, treats us and pays us well. Suit yourself.
I didn't gripe. I appreciate what QT does for me. nm
x
I believe the new gripe is not that work is being
wherever. Its that we, as American MTs, do NOT want to work FOR an Indian owned and operated company. I wouldn't want to work for a French company, other than Chanel, of course. I wouldn't want to work for a German company.  Especially, and this is the main problem, when the foreign company has a mission statement to eliminate its US employees.  I would work for Toyota in the US.  I would work for Volkswagen in the US, as long as their mission statements in their home country did not include statements that they plan on eliminating US workers. There is a big difference, and I think that is what many of you are missing. You think so much upset at MQ and the like is over the offshoring itself.  The new UPSET is that our employees will now be a foreign entity, completely unknown to us, and hostile.  I do not want to work for a HOSTILE employer. Heck, we have enough trouble with working for companies like MQ without their ownership declaring war!
My gripe is about the fact that . . .
QA takes the time to change it.  Once again, if it ain't broke . . .!!!  I think their time could be better spent!
dont let em bother you, gripe away. you have a right!
:)
Honey, you go ahead and gripe
all know they stink and that they are thieves. I hope you can find a new position soon. Good luck to you, but please, please get away from SS.
IS THIS AN OSI AND MQ BOARD, OTHER PEOPLE THAT GRIPE GET CRUCIFIED. I.E. SS

When we get on this board and complain about our line count at SoftScript we get immediately told to go away.  Our lines disappear day by day.  Yet, any post for OSi or MQ seems to stay.  We are people with legitimate gripes too (not to).  Yet, we in turn get told to find a new job while you people continually gripe about your companies stealing from you.  Try getting your lines taken away from you on a retrospective day to day basis and see how you like it.  At least your lines are still there the next days, ours are not.  WE HAVE A RIGHT TO GRIPE TOO. 


That is gripe board. Freudian slip as in get a grip. LOL.
x
Dont gripe is will not even give them chance to reply.
nm
I also work for Transhealth and love it. Most ex-employees do gripe if they were fired for some rea
You cant always believe what you hear. If they are disgruntled, they will say anything about a place to try to get back.

Some people just hold grudges.
Hard to say...
In my experience, one minute of dictation is roughly equivalent to 10 lines of transcription, so, approximately 180 minutes of dictation, and figuring an average length of a report at around 3 minutes, that's probably around 60 reports.
Hard to say
what the situation is.  It is fairly common to have times here and there where there is no work in this business due to many different things.  The company may have over hired and don't have enough work.  Do you work on clinic or acute care.  If clinic and you work on only one account, is it possible a doctor is out of town?  There could be many different reasons, although I think it is somewhat strange that they can predict that there will be no work at all for you for several days (this might make me a little suspicious).  Might not hurt to try to find another part-time position to fill in the gaps.         
it is hard
to say that our profession is not going to exist. I see a high demand for experienced MTs. If you look on the occupational outlook handbook, it even says that there is going to be greater than average demand for MTs. I copied and pasted below what it says.

Contracting out transcription work overseas and advancements in speech recognition technology are not expected to significantly reduce the need for well-trained medical transcriptionists. Outsourcing transcription work abroad—to countries such as India, Pakistan, Philippines, and the Caribbean—has grown more popular as transmitting confidential health information over the Internet has become more secure; however, the demand for overseas transcription services is expected only to supplement the demand for well-trained domestic medical transcriptionists. In addition, reports transcribed by overseas medical transcription services usually require editing for accuracy by domestic medical transcriptionists before they meet domestic quality standards. Speech-recognition technology allows physicians and other health professionals to dictate medical reports to a computer that immediately creates an electronic document. In spite of the advances in this technology, the software has been slow to grasp and analyze the human voice and the English language, and the medical vernacular with all its diversity. As a result, there will continue to be a need for skilled medical transcriptionists to identify and appropriately edit the inevitable errors created by speech recognition systems, and to create a final document.



JLG hard?
If you thought the JLG phone test was hard, you are in for a rude awakening in the MT field. They are standard questions you would know if you have any experience.
Trying hard
I'm trying to like Amphion, but the platform is awful.  If I could ever get the chance to type, I could really get a good line count, but the filling in the DI screen and constant looking up physicians is killing me.  I kept track over one hour, and I had to look up 14 doctors' names and numbers and cc them.  And this is going into a separate window and then coming back to the chart, not using just a keystroke to look them up.  I love the dictators.  They're very clear, and the supervisors are adequate, not overly helpful, but pretty nice.  Right now, I'm struggling to make $10 an hour.
Yes, hard at first but
you get used to it. I dropped 2 cents a line, but the company part of the taxes worked out equally. At least I don't have to pay in the quarterly taxes anymore! Not as much freedom but if you are with a good company it helps.
Not that hard
I do the acute care on 2 accounts. What I find with Keystrokes is the accounts I do are not 50/50 ESL. I don't mind ESLs but something is fishy with other companies I have worked for when I get over 50% ESL. I am not making a good living. I can't do it with 90% ESLs and I have 17 years experience.

I am now making a GOOD living and enjoy going to work every day. I have ESLs but they are the average ESLs, not every other dictation and the accent so thick I despair.

I have some hard dictators but I am making a good living and I haven't for over 5 years. I am also not the fastest typist but I am picky, and I am still making a good living. I work on Ex-Text and the Control I is not blocked. That being the case I can check constantly if I want. I am averagin between 1500 and 1700 lines if I turn the TV off, concentrate and work. Like I said, I am not the fastest typist, but I can live with those lines.
Don't be too hard on yourself, we
spend a lot of time researching words/equipment, looking up CC docs, checking old reports to get proper dictation, etc. You have to figure that in.
It really is hard to believe...
I have been gone now for at least a month, and I cant believe how unaffected my life has been. I mean, I wouldnt leave MQ because I was afraid that I would have to start all over again and worry more about income, etc., etc. Well, stupid me, I shoulda, shoulda, ad. infinitum...
Hard to believe.
nm
not hard
The test was just a general test but beware. I took it along with two friends of mine and they told all of us we failed (we took it for QA/QC) and offered us by line VR jobs instead of hourly.  Then a month later, got called back for an interview for QA, then the next week told they hired somebody else.  Then I got an email asking if I was still interested in a position. I didn't even bother to answer.  There's got to be a reason they are always hiring for every position.
I tried really hard to believe this, but SM

I'm still trying to get past why anyone there would spend all that time and energy doing something like this when they could have just let you go.  They don't have to have cause to let you go.  


Before you call me a cheerleader for All Type, know that I have my own not-so-pleasant experience with them.  I just don't believe they (or any company) has the amount of time to do something like this.  Bottom line.  If you are as good as you say you are, then you should be employed by the beginning of next week.  Don't waste any more time on this, just apply to some companies. 


What is so hard to think out?
OP said people letting work go VR WITHOUT correcting it because otherwise they would be DOCKED. Again, I would not work at any place that wanted to dock my money and secondly you are not much of an MT to just let any and all mistakes go thru so you can make the $$. Oh, by the way hubby NEVER tells me or else.
It is hard!

My first two children, who are 11 months apart, made it very difficult to work at home.  They are 8 and 9 now... and they are SO easy now... because they play with their neighborhood kids a lot and dont really bother me much.  however, I just had a baby and she is very demanding, of course, like all babies are.  You cant neglect them.... so you have to squeeze in your time here and there... Sometimes I do 10 minutes here, 20 minutes there, as much as I can throughout the day.  Then when my hsuband is home I will work a pretty long stretch... I also work at night to finish up my work for the day.  It is hard, very hard.  I feel like I am working ALL the time... Because even when you are not working, it is hanging over your head and you end up being stressed, wondering if you will be able to get the work done on time. 


My first two children will always remember their childhood as their mom working all the time.. because that is how it feels.


My husband goes to work, puts in his nine hours and comes home and it is all over... 


If I could afford day care they would definitely be enrolled. 


Hard to believe . . .
I believe you hit the proverbial nail on the head there when you asked if Larry deliberately minimized the percentage to be deceptive . . .
Hard to get a job now, only very low sm
paying companies hiring.
Hello Management

Give me a break!  You are a supervisor, and I know who you are.  Spare us this bologna.


 


SB


If only more management could be like you!
I'd buy you a drink as well! Thank you for the kind words.
Management again??!!!
kidding. "Excellent program", is that why everyone is leaving OSi, because it is so good??!!!
Management...don't you have anything to do?
If TT is growing by leaps and bounds, how do you have the time to get on here and contradict the truth?  You don't like negatives about your company, but you're not perfect either.
I am not management -- I don't even
work for them anymore! You can state your opinion, but you are giving inaccurate information about things such as benefits and whether or not you can use ShortHand. Obviously I wasn't all that thrilled with them either or I would still be there.
lol, I have been an MT for 20+ yrs and many of them in management.
x
I don't know when the management...SM
was ever great, it was bad 4 years ago when I was there and from your description things haven't changed a bit since then.  A bunch of office people with titles, the MTs typing all the work are ignored, avoided and treated badly.  We used to call the office in Pittsburgh a kingdom because it was filled with people who never worked past 4:00 in the afternoon, 2:00 on Fridays...never to be heard from until Monday around 9:00 AM.
Not management
I never said I agreed with them docking your pay for errors.  BUT, I did say that they only do it if you fall below 98%.  Isn't this the norm?  Keeping an accuracy rate of 98% or better?  So why would you worry about being docked if you maintain 98% or better?  They are like any other MT companies, they want quality reports. 
Not Management
potatoMT RIGHT ON

NOT management and sorry you could not cut it. nm
x
Definitely has to be management ..SS
AMEN !!!
I am definitely NOT their management.......
or anyone else's for that matter.  I am just a lowly pee-on MT with 6 years experience trying to make an honest living, and get nothing but lies from this company.  I am looking for other work, just like the others who have emailed me privately, who also work for them now and are in the same predicament that I am in.  Work flow lying is the main problem with this company.  They say there is none, but, in fact, there is.  They just turn you off.  When there is work, why not give it to us???  This question has been asked by us more than once.  Lots more companies out there, so we will just keep looking.
Why don't you take this up with management. (sm)
As far as bonuses being offered unnecessarily on weekends, I think they like to be caught up as best they can on Mon morning, unlike a lot of services who get behind on the weekends.  I don't think it really has anything to do wtih overstaffing. JMO.  I thought there is extra pay for Sat or Sunday anyway, isn't there?
Must be management. They are NOT one of the
best companies, the absolute worst one I have ever had contact with and if you look through the archives there are many, many more who agree with me. 
I am not management.
I am a very hard-working, high-producing MT who has as much to lose as the next MT. I, however, am choosing to keep an open mind and know that my work speaks for itself and decided that this new opportunity for me sounds like a good one. More work, job opportunities, and help in becoming an even better producer sounds good to me; guess not to every MT though.
I'm not Management... (sm)
What, you think I'm a *plant* because I'm seeing it half-full instead of half-empty? LOL If you'll go back and read a couple of my earlier posts regarding this whole thing, you'll notice that I worked for MQ (until they were bought out by furrinners) and I've been around for 16 years as an MT - IC, SE, employee -- but never as Management.

All I'm doing is repeating (again) what was explained to the DRC employees in the web conference and what has already been posted here to be read by anyone: If the client requires USA-based MTs, that's the DRC side. Yes, they'll charge more for the USA-based MTs (who will be paid more than the Indian MTs) and it would therefore be in Acusis' best interest to have as many USA-requiring clients as possible. Yes?

(Unless, of course, you're going along with the suspicion that the Indian MTs will be passed off as USA MTs and the clients won't know the difference.) (And man's first steps on the moon were filmed on a Hollywood sound stage made to look like green cheese...)


NOT MANAGEMENT
But I love working for Transcend, what is wrong with someone saying that? They are flexible and do pay very well.
Management

Okay, now I KNOW management is posting here.  I am the person who left 3 times.  Twice due to medical.  HOWEVER, I only made 2 friends at DSG who were not management, neither one is stil at DSG.  Both told me to leave a long time ago.  Both were treated badly and that is why they left.  I never believed them. 


Besides anyone who knows that I tried to come back a 4th time would have to be management, think about it!


I took Karen's advice and moved on.  I am very happy where I am at and in fact, I am very thankful that DSG did not take me back as I would have stayed there forever and worked a lot longer/harder/dumber for less money than I am making now. 


I do not have bad things to say about DSG, only that I was disappointnted that I was told I could come back if openings when my mother-in-law had recoverd and that was a lie or changed minds or whatever you want to say.  I would not change the way things turned out.  I am very happy where I am now.  So THANK YOU DSG!  They were good to me 3 times and 3 times I was charmed.  There was just not meant to be a 4th time.  Again, different people different experiences.  Try DSG, don't try DSG no longer makes any difference to me.  I will not dog DSG, but I will not defend them either.   I hope Lynda's friend moves on as I did.  I think she is better off if they did this to her after she stayed with them without leaving like I did for 4 years.   


Thank you - no I am not management.
But the happy ones are always accused of being management.
I am NOT Management

I have to say that my tenure at Transtech has been the most pleasant experience I have had with any national company.  They do actually care about their MT's instead of just caring about the best way to screw them out of something.  They are in a completely different class - and I hope they stay that way. 


I am writing this to give encouragement to the disheartened MT's who have been bruised, berated, and battered by unqualified, uncaring, power-tripping people in Management - I have been there, and there is hope.  There are good companies out there, and you just have to find them.  Most of the people I know have not been fortunate enough to have found the perfect MTSO the first time around.  We have job hopped too many times and it's no fun. 


I miss the camaraderie of my former jobs in offices - but I make certain to keep up with my old friends, go to the gym, take continuing ed classes, go for a jog during the day, jump in the pool if it's warm, go to luncheons at church, get a massage, etc.  It can get pretty depressing sitting in front of a computer all day, then when you get hounded for something that's not your fault in the first place by Management it makes you want to scream. 


Job hop if you must.  About 90% of these companies truly are awful, and the other 10% don't have the need to be constantly running ads because they are able to retain the BEST MT's, and TransTech is one of them. 


I see where some companies have been trashed on here - and rightly so - such that they don't even bother posting ads anymore but they are still desperately hurting for MT's because thankfully MT's are not putting up with the abuse anymore.  If you see on any job board, not just this one, companies who constantly have an ad up there most of the time it will be because they suck to begin with, not because they are growing and need new staff.  You MT's know the companies I am talking about. 


I wish everyone the same luck I have had.  Now I am left alone to work, make more money than ever before (outside of the office) because I'm not constantly being harassed by a micromanager.