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HR Department at Keystrokes is a director, a clerk/secretary sm

Posted By: KS Team Lead on 2005-10-08
In Reply to: sorry, I mean not the HR director, not department. A recruiter is usually under sm - a recruiter (not Keystrokes recruiter)

and a recruiter. The director is new but only does the legal stuff and is working on the benefits package, etc. The clerk is doing the paperwork. The recruiter is doing the recruiting, interviewing, checking references, passing hire info on. The pieces are in place now and you just validated what has just been put in place. I know there is talk of a second recruiter, one for radiology and one for medical records, but I think this is still in the baby stages. The HR Director heads the department but will not recruit.


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    sorry, I mean not the HR director, not department. A recruiter is usually under sm
    the HR department, but is not the director unless it is a company that is so small there is only one person doing everything. If you did a chart, there would be the HR department headed by an HR director who is responsible for the administrative things in HR, not recruiting. Most directors really are not good recruiters. Most directors are also lacking in the people skills, but they are knowledgeable in all aspects of human resource law.

    Sorry to say department above. I was thinking one way, typing another.
    It felt more like a secretary.
    I lasted only a month.  I felt more like a secretary than an MT.  The amount of demos and information that had to be searched before you begin transcribing was unreal.  QA also picked everything to death. 
    Tell me about it. A doc I see, his front desk secretary's (sm)
    duties include: answering the phone, which barely rings, and surfing the net. That's the easiest $14.00 per hour job I've seen. We're busting our butts for pennies and she's doing practically nothing. Are we insane? What is it with us? Why do we allow ourselves to accept these insulting ridiculously low wages?
    I had one similar, no MT experience but was a legal secretary
    she demanded testing so I finally said okay come to the office and take the test. She was there the entire day and typed about 4 pages! When I called her to tell her she failed (really bad I might add) she told me that was impossible. I emailed her the corrected test and never heard from her again. THEN! Apparently another recruiter at the company I worked for later hired her, I saw her name on the list of MTs and I nearly fainted... lol
    she used to be the secretary for the chief cheese -- no clue!!! don't do it.
    xx
    Medical Transcription Clerk! When you...sm
    click for more info it goes nowhere. It sounds like this position regulates the work flow and does QA?
    Yes I'm an MT not a data entry clerk working for free

    Hoorah! I'm still a step ahead of a gas station clerk. n/m
    f
    Gosh.. really a "former" insurance clerk. I cannot believe you qualified for such a honored po
    Wow, an insurance clerk. What kind of education do you need for that. I feel your best suited for a position that would include working as the spelling police. Some people.. You should get a life!
    sounds like the night watchman (lead/clerk/supervisor?) goes to - sm
    ...goes to bed at 10 and ships the work out.
    Tired of the MT paycuts; wondering how hard it is to go to billing or file clerk or something!! nm

    And the director of HR. nm
    ...
    TT talks sweet, but I have never desired even a store clerk to call me sweetie . . . those niceties
    have never impressed me unless they come from my husband/lover.
    It's actually the QA director in disguise
    It looks like the type of junk she types.
    BMTS and DIRECTOR, anyone know who sm
    these companies are? Posted on job board.
    operations director
    Call their nashville office and ask
    You talking about that goofy director they have?
    Or how about the wonderful crab in QA?

    Overflow work means you do not do full service work for the hospital. They send the company what they want to have transcribed, the company does not get all of the work. They do the overflow work for an HMO, several branches of it, but they do not do the full service work for them. They may have a nursing home or 2 that are full service, but that is about it.
    Don't forget the corporate director of HR
    He's a piece of work too, totally nuts!
    One of those wacko posters was the Director of HR!

     I know because he sent me nasty personal emails from a SoftScript email address with his signature block at the bottom.  I sent them a resume.  The next thing I know I get a not so nice email from the recruiter telling me I didn't pass their test and did not met their minimal requirements for employment.  I questioned her as to how she could determine this without my testing.  My resume clearly states almost 20 years of acute care MT experience with high QA scores consistently.  She insisted I had tested with them and failed.  I think I would have remembered taking the test.


    I was blasted by the recruiter in an email.  I was frustrated and I posted here about a ditzy recruiter at SoftScript.  Well, this opened up a barrage of nasty, almost threatening emails from the Director of HR telling me I was just mad cause I was turned down, how bad my test was and my lacking skills, he knew I had been fired from all my jobs, what a wonderful MT the recruiter was, etc.  I still have the emails if anyone cares to see what type of management professionals they have at SoftScript.  Anyway, then the wacko came on here and started to do the same thing to ANYONE who said anything negative about the company, including another MT who had the same thing happen to her as me, turned down before she even tested.  So to sum it up in a work PSYCHO!!


     


    Poor choice of wording - not management, new director.
    nm
    Focus is advertising for "Senior Director of Recruitment"?!?!?!

    What in the H-double hockey sticks is going on over there?  The senior director of recruitment has to transcribe and format reports? 


    What kind of a circus have they got going on?  They lay a bunch of people off and then post this bizarre position?


    Run, run, run from focus as fast as you can...


    The new Sr. Director of Recruitment is insinuating they are not an indian company...
    by posting on another site that 90% of Focus' operations were onshore in the U.S.  Totally false.  And you are perpetuating the fallacy by saying there is change in the wind.  The truth is there will never be change at Focus.  It is an Indian based and run company!
    Uumm, fellow MTs. Why would a hospital director be coming to our lil ole board??? nm
    :+
    A friend of mine works for a hospital that has hired a director from one of the hospitals in
    Pittsburgh and she wondered if he outsourced a lot of work or what he did when he goes into a new hospital.  They have all at home employees now.  I believe it was Allegheny Hospital.
    go to the department of labor web site
    and check out their TAA and ATAA page --Trade Adjustment Asisstance Program and Worker Adjustment and retraining and notification act. Congress was talking about extending benefits for people who have lost their jobs due to offshoring. My heart goes out to your all.
    I have forwarded all responses to HR Department. sm
    Hopefully they are doing THEIR part and contactnig people. If you dont mind, e-mail me and let me know who you are and I'll try to light a fire under them!
    Department B transcription services

    Has anyone ever heard of a company called Department B or older name PM&R?? I have an interview scheduled for Tuesday but I was just wondering if anyone knew anything on this company.


     


    Renee


    My son applied for a department store once, sm
    and they asked him all kinds of psychologic questions - it was just weird.
    send this to your insurance department for their
    policy book. Why would you put this on this board?
    I worked in QA Department for the Q about 12 years ago. sm
    The last straw for me was an MT who consistently typed preformed instead of performed. She refused to change or just didn't care to go over her feedback. Manager would do nothing about it because she too worked 3rd shift. I will never go back to doing QA again. I make more money as a Transcriptionist anyway.
    Contact the labor department.
    They will investigate and fine them for not paying in employment taxes, etc., as by having to ask for time off, vacation, etc., that means you are an employee and not an IC.
    That's a bit misleading. It is NOT just the IT department. The techs sm

    who allocate the dictation files to you nothing to do with IT.  If you have a computer issue, they will get someone from IT for you, but Marie and the rest are not part of that department.  The ENTIRE COMPANY is based in India.  Yes, they hire American MTs, but the company is in India, and they at one point even lied to the MTs and said work was slow due to Christmas (this was in the middle/latter part of January), then one of the techs admitted they had outsourced to an Indian MT company. 


    They are not the worst company to work for -- the pay is decent and on time -- although I never cared for the way the work was allocated and I absolutely DESPISE the fact that they are now lying and misrepresenting themselves in their ads saying they are based in Kentucky.  There is a residential HOUSE in Kentucky owned by the Indian owner.  Why not just be upfront about it in their ads?


    Letter from Department of Labor
    Has anyone received a letter from the Department of Labor from the state where your employer is located, indicating they are investigating the company regarding various contract laws?  I work for a wonderful company and can't imagine why they would be investigated, unless this is another way to squeeze out medical transcription companies and send everything to India to reduce healthcare costs. 
    Go to the Department of Labor website

     


    It is fully explanatory there.  It does not apply to at-home MTs unless they have 50 employees working within a 75-mile radius of them.


    I have called the police department already..sm
    I am not playing.  They faxed me the paperwork and I am giving her until Friday for a cashier's check OR money order is in my hands, she is in trouble!  LIES LIES LIES that is all she has done.
    What people seem to misunderstand is that a recruiter is not the HR department. They are the sm
    recruiter. HR director or department head deals with the rules of human resources, benefits, numbers, etc. Recruiter is the KEY person, the one people-oriented individual, the one who talks and gets to know the prospective employee, the one who tests and usually the one who checks the references. That person hires the people. It is the job of the recruiter in any company to hire the individual and THEN to forward paperwork to the department that needs the MT. Now, as a recruiter, I follow through within three (3) days' time to see that all the necessary contact with that individual and department has been made and if it has not been made, I put the crunch to that department head to step on it. We are dealing with people who need a job and have quit their job supposedly to work for us. No one can afford a lapse in employment unless they want a week off in between, which sometimes they do.

    Too many people seem to think HR is the recruiter, but in a company with a true chain of command, that usually is not the case.

    I don't know how this company operates in that area, but most of the companies I know that are in growth put an HR dept in place, have a director, and 1 or 2 recruiters. The recruiters hire. The individual departments are responsible for getting those people up and running BUT because I know how important it is to get people started and started on time and because sometimes I feel that no one can do the job as well as me (sadly), I have to follow up to make sure those people are not forgotten.

    This is worrisome to me that I feel this way, but unfortunately I have come across companies that have let this happen and I do put a fire underneath the departments and it is successful.
    Interview with in-hospital transcription department
    and wondering what the rate is for in-house.  Ten years ago when I was an in-house transcriptionist, I was paid 13.00 an hour and 5 cpl for everything over 500 lines per day.  Just wondering how the setup is now or if that has changed.  I live in Alabama and the hospital I have an interview with, will eventually transition their MTs to working from home. 
    Ortho department has testing, the others do not at this time. nm
    nm
    Yes, turn them in to the Department of Labor and Industry for nonpayment.
    Try the BBB or FTC for unfair labor practices. Send them a certified letter demanding payment or you'll sue in small claims court.
    if I remember correctly, isn't that Spheris' India department?
    Supposedly over 4000 employees, JUST for that India account, according to Advance Health Magazine...
    I thought exactly the same thing! Tech department must be lacking
    x
    I wrote to their HR department, which is the only contact I could find for them, last week, but no r
    x
    The formal QA department is new only started last August. Before that, it was up to the lead MT'
    to do QA. That obviously did not work for them and they started a QA department.

    Ortho has only done formal QA reviews.

    Radiology does QA reviews but internally and only comes to the MT's if there is a problem, otherwise tells them they are doing well.


    our own Claudia Tessier in 2003...she is executive director of Mobile Health Care Alliance. check t
    http://www.mohca.org/presentations/MoHCAintro0103.pdf

    this is, in fact, doing away with medical transcription as we know it. rather than free text, there will be standardized text at point-of-service. even coders and billers will be replaced by the computers.

    this is at the MOHCA site as well.
    No complaints at all. Platform is super MT friendly. Great QA department.
    Very happy at Medware.
    Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
    but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
    keystrokes ad..can someone tell keystrokes their banner ad needs a hyphen...quality-minded
    nm
    Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm

    small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 


    I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.


    Not only that, but I would MUCH rather work for Keystrokes than Spheris as Keystrokes doesn't

    Only Keystrokes. Worked at MQ until I came to Keystrokes. Started at sm
    Keystrokes PT, liked what I saw and experienced, gave notice to MQ and went FT. Have not look back since. I had previously worked at 2 hospitals, for MDI, Transcend and MRC until bought by MQ. I plan on retiring here as long as they stay as they are.
    No, Not with Keystrokes, visiting friend and using her pc, she got job with Keystrokes
    I forgot to change the Name. I do not think Keystrokes is hiring anymore now. Would like some info about Diskriter though.