Great platform, horrible company
Posted By: ex-Focus (NM) on 2009-03-19
In Reply to: iChart platform??? - MTinTX
NM
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Transhealth is very organized, great benefits..horrible platform
Maybe it was just me but i never made it through training. It certainly could have been a lot easier than having to open up 3-4 programs to get going. I found it to be time-consuming and in a production-based atmosphere, this did not cut it. On the other hand, maybe others think the program is wonderful, but I sure did not. I have used Dictaphone EXText and that is way easier.
Webmedex is a great company but their platform is terrible.
That is the reason I left. Too many screens to enter simple imformation and too slow switching between screens. Platform is such a big part of our production.
Horrible platform. Horrible communication.
Horrible people who say one thing and then when you do what they say, they get mad and act ugly.
Enough of a bone?
Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible. The MTs I did QA for were horrendous. They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again. QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management. The CEO has no clue about transcription and is in it for the money. After talking with him you feel like you need a shower.
Horrible accounts - platform sux! nm
x
Their transcription platform is horrible,
training and QA are just as bad. I couldn't get out of there quick enough. 
absolutely horrible platform
It was nuts and you spent 1/4th of the time looking up cc's for three counties, 100s and 100s of docs! I Went back to acute care. No thanks!
I'd say TransTech; Transcend's platform is horrible. nm
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Vent - how do you deal with a horrible platform!
This platform is so slow that my Expander sometimes doesn't even expand things because the system is so slow. You go to back up or move forward with the cursor and its so slow you end up going to far usually. Spell check, OMG, you could go to sleep waiting to advance. It takes FOREVER to type a document.
I don't understand why companies use these horrible platforms. Makes you dread sitting down to the computer!
Technical issues with the platform were horrible
It was slow a few times, never completely out, but I could never make any lines because of the technical issues with the platform.
I feel your pain. The platform is horrible. nm
nm
Webmedx fits that bill, great company, great benefits, great pay and always on time. NM
,
I'm going to agree with the other posters. Platform is horrible and not productive.
I worked for hours and made $9...no thank you. I would do at least a whole page and be lucky to get 30 lines. I think it's a ripoff. Either the platform line counting is just off or more likely it is the way they set it up, but you'd have to be totally naive and never had worked anywhere else to know that the line counts are set up to rip you off. As with most of these companies, they all are constantly advertising like they have a ton of work when there is none. I suspect they turnover is high so they just keep the ads running, but the reason for the turnover other than making no money on line counts is lack of work. They just don't get it. I didn't last there long, as best I can neither, most don't.
Same experience...awesome to work for, horrible platform..sm
I've been an MT for close to 20 years and am most productive on ER accounts where I can create my own templates and Expanders out the ying yang. After 2 months and the worst line counts of my entire career, I had to move on. I do want to point out that PM does have some of the nicest, most helpful staff I've ever worked for! The platform is the ONLY reason I left.
Yes, SPi does use this platform....it's a great platform, but not worth working for SPi. nm
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Transtech does have voice recognition. Horrible platform for editing.
Dictaphone Exspeech is the very worst VR platform I have ever worked on. Yes, the MT line rate is much reduced for it, too.
Great office staff, okay pay, horrible ESL's, no bennies....NM
NM
Great office staff, okay pay, horrible ESL's on all accounts. NM
NM
Started small; great company. Rapid growth; not so great company
First year I was there was like heaven. Then the big growth spurt when they hired managers from another company (that I had run away from before because of their bad management) and let them kind of take over. Although I have no proof it was as though I got 'bumped' by these new people when they came in and I lost a good account, good manager, etc. My paycheck went down every month lower and lower, and it became harder and harder to make my minimal lines. Having any kind of advocate was nonexistent.
It depends on you and what kind of MT you are. Seems to me there are pretty much 2 types...
Sports like basketball where you have the pros who play with finesse, and then you have street players who think it is all about physical strength, period. More and more the physical strength is winning but the art of the game gets lost more and more...
As in this country where there are almost 2 sides now, those with intellect and thoughtfulness, and those who think the only way to be strong and be a leader is to beat up everyone who does not agree with you...and force your will on others.
Suffice it to say in my opinion WMX changed its philosophy of the way it treated employees and lost its heart when it grew, and it was literally almost overnight...
If you are a mass producer who has no care of what it takes to make money, if you are a 'street fighter' then it would probably be for you because you WILL have to fight for everything. Fight for the right account, fight for lines, fight to be treated fairly, etc. If you appreciate MTing for the art of MTing or have any kind of joy for the profession, my guess is you will not make it there very long...
This is happening all throughout the what used to be called profession. Seems to happening all through everything these days. Humanity and heart are being pushed down to the bottom...
If you have horrible platform, do not get paid for headers, footers, template data, etc.,
even though it might take 3 or 4 minutes or longer to edit that stuff, you are going to take a big pay cut. This program was designed by idiots.
The platform they use is horrible and slows you down with regards to meeting daily line count. Also,
QA can be bitchy, however, if you know your stuff and nip that bitchiness in the bud early on, they don't bother you later...except for one. She's rude and vague in her f/u comments, so there is really no way around that one except not to take it personal.
Great office staff, okay pay, no benefits, horrible ESL all accounts...NM
NM
I hope my company flies under the radar. This is horrible what happens to one company sm
after another on this board. The owners must have very thick skin. First TT, then Amphion, now Keystrokes. No one is safe. I hope everyone takes all they read with a grain of salt. I have met a few of the owners of the some of the bigger services, and they are all very nice, including those that own Webmedx, Keystrokes, Execuscribe, Medware, MDI and Transcend. I hate to think how they feel when they read things on here, even though they all say they don't read the posts here and advise against it. I don't know how they don't read them; I look just to make sure that no one mentions mine.
Horrible, horrible, horrible place. Unlike the other poster
I actually worked there. Sound quality is horrendous. The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL. Frequent management turnover. When I was doing QA the work was so bad that I pretty much had to redo every report. I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff.
Great company, great boss, great account!!!nm
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You are pathetic! I have a great life, loving family, work for a great company.
You might want to fix that.
You really don't have to shout (angry person), but yes you are wrong!!
That is my last word to you!
I will add that getting a great pay check every other Friday from Medware really puts a huge smile on my face.
This company is horrible and you'd be better
off not taking a position with them. There are issues with their line counts with MTs being cheated - this is in addition to horrible management, horrible dictators, horrible QA people ......
Horrible company!
Do not work for this company. They want their work 12 TAT or sooner. They will drive you crazy!!!
Horrible company!!
Do not work for this company. The pay is horrible!!! They pay $4.25 per 1,000 words. That's like 5 cents per line!!!
They are such a horrible company they can't keep
good, qualified people, so they have to give newbies a chance so they can get the work done.
Yup...horrible company
Someone else just asked about them a week or two ago. I worked there almost 2 years ago for about a month as an IC. They are an Indian company. They just have a store front location in Massachusetts, but they only do payroll and HR there. The account leads, QA, and trainers are all in India, and these are the people that you will always be dealing with. I also found that the pay was on the low side. The training was horrible because of the huge language barrier, and I didn't learn a thing. I was always running out of work and the QA, account leads, and technical support, in my experience, were pretty rude. I was even yelled at one time because I called for tech support and couldn't understand them! They also deduct pay for errors. I got out a few weeks after I started. I just couldn't take it anymore. I wouldn't send my worst enemy to work for them.
TTS is a horrible company.
xxx
SS is a horrible company, but as far as the
lack of work I've heard several people complain about it lately and are trying to pick up some part-time work.
They are a horrible company and they did you
a favor if you decided to look elsewhere.
WHAT?! What a horrible company.
x
Lots. Horrible company.
Sound quality horrible, dictators beyond horrible. Late paychecks, constantly changing ways to get lines, horrible management.
Had a horrible experience with this company and could not with a
clear conscious recommend them. Check archives or scroll back to November for details.
Sounds like a horrible company to me
They pay 5 cpl, charge you if you send reports to QA, and only pay once a month. Also, someone posted an article about the owner below that was in BusinessWeek. It states how much debt she is in cuz she's not aggressive about making sure her clients pay her. Also, she charges 12 cpl, but then only pays the MTs 5???!!! Why would anyone work for a company like that?
Horrible company. Bad dictators,
platform has got to be the worst thing out there. They are run by a bunch of people who don't know what they are doing. They all tell you to do something different when it comes to the account specs. Impossible to make any money there.
SoftScript is a horrible company, would not be on my
top 10 companies. I haven't worked for Transcend. I hated WMX too. I had heard lots of good things about them, but I sure didn't see it. There have been lots of bad posts about them lately.
Horrible company, they are legit though.
There is a reason they are always hiring. Lots in the archives.
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
I actually think DQS is a great platform, used by
Can't remember the third one. I have worked on several different platforms and I think DQS is really easy once you get the hang of it, convenient with the ability to pull doctor's names into the report from the database, the ability to leave blanks and at the end let the audio jump immediately back to where the blanks are. Other great features, too.
Platform is great, but (sm)
do read the contract carefully and know exactly what you'll be paid for when you *negotiate* your pay rate.
They have a great platform, but
line rates are not that great, so the below poster is right, negotiate for the best line rate you can get. It takes longer to get your lines in when you are not paid for spaces, but if you can use your Expander a lot, that will help. I am happy at Cymed.
It is a great platform.
Is a great platform. SM
Where ever you heard this from is wrong. Line counts are accurate.
Great platform
Take the time and learn every little trick and tip, when you go into your line count screen (alt x) you can just click on the shortcuts you are not using enough to make you more productive and it gives you a great tutorial on how to implement them, it took me a few weeks but then it all became natural and I'm doing an average of 600-800 lph depending on the dictators.
My platform is so great can just
sit here and let the pedal go, like taking candy from a baby, unbelievably easy. I make 98-99% every 3 months on QA so I guess mine is just as good if not better than most here. Management not complaining at all.
Worst company out there. Horrible sound
quality, horrible ESLs, system not user friendly, loopy QA. I would not recommend them to my worst enemy.
Read through the archives, horrible company.
The dictators are some of the worst ESLs, sound quality is horrific, the reports are so bad I had to basically retype them, flaky QA, management problems, etc.
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