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Got that memo, did not say anything about account

Posted By: mt4ever on 2008-03-17
In Reply to: E-mail in Feb. - wondering

I know about the e mail asking if people were interested in speech editing, but it did not say what account. If the one says that account is having glitches, and you were interested, I would ask my supervisor if I were you to see the progress. Those of us who were not interested have not heard any further or what accounts are on that speech track. Perhaps some tests or things we don't transcribe are going Speech. I am sure if the account were going totally speech they would have let us know by now. If you talk to your sup and get an answer, please let us know. Tx.


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LP VBC Memo - sm

I'm not sure why she (LM) bothers to send these out or even to come here and defend herself or her company.  You people are dense, denser than old glass doorknobs. 


She clearly explains what a VBC is and also states that LP is not using this method of counting.  However, she has an opportunity to bid on an account that is requesting VBC and she was also looking for some feedback from any of her ICs who may already be using this method.  She explains that there is an 18% difference in counting totals. 


She is explaining that this is the new industry wave so to speak and we should all be aware so we can plan accordingly or have a better understanding, kind of like when we went from gross to  65 character method or even switching from WP to Word.


Ya know, LP and LM are not perfect.  I've worked there on an off for the last 15 years, but come on she was not dropping a huge bomb on anyone, cutting pay rates, etc.  She was actually trying to be helfpul and informative as well as gather some information for future use.  I'm sure she garnered useful information - some of her ICs are challenged in reading comprehension.


I think you need to read your memo again.

The very first thing it says is, Offshore editors are paid $8 per hour and it goes on to describe the new pay structure for us US editors/reviewers exactly. So, that tells me that we are getting the same wage as them. I am not sure how you got that all turned around. 


Maybe a mistake was made and this memo was not supposed to go out to us US employees describing India wages. BUT, now the cat is out of the bag!!


 


No memo. You'll only know for sure if
you are on the team that gets a new account. One did start in the middle of July but runs as dry as all the rest of their accounts. You'll only notice on the Community Page if you know all the accounts and see something new. They don't care if you have no work. The TAT is to their advantage.
Lee Perfect VBC memo
Does anyone work for LP and get this VBC memo today? If so, can someone please explain to me what it means? I already asked the owner and she said REREAD THE MEMO. I don't know if she wants us to take a pay cut or to add an account.......TIA!!!!!!!!!
Lee Perfect VBC memo
Thanks :(( It was not making sense to me....
Lee Perfect VBC memo
Thanks for the support! Feeling better for it!!!!!!
Lee Perfect VBC memo

The owner wrote to me with this message ..... there is no paycut.  No new accounts.,    If you do not care to know about VBC ok,  in the future many transcription services will be using it.    Not ours.


 


Lee Perfect VBC memo
I am the mentally challenged old glass doorknob! lol
No one can feel worse about it than me but I needed some clarification. I wish I could have understood what she wanted to say but I did not...there were others who did not either...I was not bashing her or the company. I love my job there BUT I needed help understanding the memo. Thank you for the info. It was clear as a bell.
You read the memo wrong
The memo read pay for reviewing of offshore work will be paid at.....  It does not mean that we are paid the same as those offshore.  My pay has not changed since this went into effect.  We were all offered the option to transcribe if we did not like the base rate plus incentive.  I for one do like it, but if you do not, why do you not transcribe instead of review?  It is an option that was offered.  Just a suggestion that may work better for you.
I think the accidental memo proves a whole of it goes
nm
It almost looks like a memo she got and didn't make it into an ad.


I was also wondering about that $7000, is that per month, per pay period, maybe per year?


Nevermind, I should have read the whole memo about update. Duh... nm
.
so then why did she send the memo?? sounds strange to me. nm
.
The solution center's memo of an upgrade to the system SM
in the next couple of weeks (not on company computer right now so don't remember exact date) includes release notes that says the issue of the platform freezing will be corrected. I hope this fixes some of my own problems.
The memo is 7 am to midnight. So for third shift no coverage on pager.
And for the weekend, no paging really unless their system is down, not ours. Actually, that's less stressful because if we are down we just e mail and forget about it. Of course downtime would help that is paid downtime.
This e mail does not bug me. But, I do have to say I have become increasingly depressed over this job lately and I am not usually this way. I have a feeling I am not alone in my depressed feeling, I just wish I knew why I felt this way. Things looked so good 2 weeks ago... I agree with the aarrg above. Double arrgg for me to.
Memo specifically said upgrade would address the platform freezing up.
xx
No, we got a small Valentine's gift that looks like a paper weight/ memo holder??
nm
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,
New Account
It's probably because they are hiring new MTs to staff a new account.
New account? - sm
Then why not spread the new work out to the MTs sitting there waiting for something to do instead of hiring new people to take work away from them?
It's definitely more than 1 account.
It happens each time they add or convert a new account to BT.  They may get 1 port taken care of on one account and then it happens on another.  When they first started transferring accounts to BT it was ALL the ports on some accounts.  It has been a nightmare for MONTHS with this platform.  Yeah, I'm sure they'll get it all straightened out eventually, but how fair is it to expect US to take the brunt of the loss for months while they get things in order and what does that really say about them and their concern for the MLSs?
Which is exactly why the account I am on
now dropped MQ and went with a different company. Major reliability issues. It makes me wonder how they get new accounts when they lose so many!
Really? They had about 99% ESL on the account I did!
Made about as much as the guy that cleans the grill at Burger King. No thanks.
I'm still new at my account
but right now I'm already at 200 lph.  I'd rather now give the pay because it's unprofessional, but they offer a higher rate than any of the other places I applied at. 
R U new and on an account that isn't
Hmmm
Ask to be put on the UW account

Too much filling in of demographics, which has been stated many times here before.  You wouldn't believe what you have to do before you even type a single word  in the report.


If you make it to 1200 lines a day with them, please shout it on this board, cause it's a real rarity and quite an accomplishment to do that.  Pay not that great either.


If you like the account....
If you like the work, try applying to other Wisconsin companies. You might find they are typing the same accounts.
I am not on a 100+ MD account. nm
nm