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Serving Over 20,000 US Medical Transcriptionists

Good luck with that since the article posted from the Toledo blade

Posted By: said this: sm on 2006-05-10
In Reply to: TO ALL MY FELLOW HEARTLANDERS - UNABLE TO SAY

The firm had announced it would be getting out of that five-year-old business and took a $7 million accounting charge in the first quarter.


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Toledo Blade article....let us know on here
if it gets published..I'm down in Lima and can pick up a copy..would love to see it..I know I can read it online but I would rather see it in the paper down here.  Good Luck!
Toledo Blade interview today...
I was interviewed by a reporter from the Toledo Blade and I am hoping this will be published. He did not give me any timeframe, but watch the Toledo Blade for the story. He also said there was a possibility it might make it on to the editorial page in letter form, but he was not in charge of that department, so he could not say that would happen for sure.

He also spoke with someone at Heartland Information Services, although he did not say who it was.

At least someone is listening!


I wrote this email and sent it to the Toledo Blade newspaper.
Dear Mr. Zerbey:

I wanted to make you and your readers aware of the situation that took place at Heartland Information Services (owned by HCR Manor Care-parent company-Toledo based company) today, Monday, May 8, 2006. In a mandatory conference call (for the chosen employees) Kathy Clemmons, VP of the US based operations and Colleen Neidert, HR Manager promptly told all of the US based medical transcriptionists and some Quality Assurance employees and auditors, that we no longer had jobs with Heartland Information Services. Kathy Clemmons stated that over the past 4 to 6 months Heartland had been looking at ways to become profitable for HCR Manor Care by increasing their business through new contracts with hospitals and physician practices. Apparently, according to Kathy Clemmons, VP, that did not happen and the company decided to look at ways to cut costs. Kathy Clemmons, VP stated that it cost Heartland 5 times more to pay the US based medical transcriptionists versus what they pay the medical transcriptionists in India. So, needless to say, here I am typing this email to you as one of the employees given a permanent layoff as per Colleen Neidert's (HR manager) words in the meeting. All US based MTs are employed until July 7, 2006 at 2:00pm, at which time, all computers are to be turned off and work as a Heartland employee ceases. They are offering the computers that employees used to work on from home offices for an astounding deal of $800. They are going to show the $800.00 on the time sheets as income and then deduct the federal taxes and then we will also be responsible for the state and local taxes on the computer. This is the severance package. Of course, we can opt not to take the computer and send it back.

Noticeably absent from this mandatory conference call was Dennis Paulik, President of Heartland Information Services. I thought that was rather professional and courteous of him. He destroys the lives of hundreds of employees and their families and then does not have the courtesy of firing his own employees! Great guy he is!

How many more jobs are we, as United States citizens going to lose to India or China? How much longer are we going to turn the other cheek? What is it going to take to stop this raping of our own country of jobs and lives for that matter? Who will have the nerve and strength to say enough is enough?

What will the hospitals and physicians' think when they learn that all of their dictation (legal documents in a court of law if there were to be a lawsuit) are being transcribed by nonEnglish speaking individuals? What will the patients of these facilities think? How is the HIPPA law being enforced overseas to protect the rights of patients?

The bottom line is money obviously, for Heartland and HCR Manor Care, but if given a choice, I know without a doubt, the American patient and American physician and hospital and healthcare facilities would choose quality and accuracy 100% of the time over an underpaid, nonEnglish speaking, half the world away individual listening to and transcribing their vital information pertaining to their actual lives in some cases.

I am one of those unfortunate individuals fired today. I worked my heart out for this company as did so many. We worked weekends, holidays, overtime, we worked when others were sick or on vacation or to cover shifts when individuals did not call in to work. We worked and worked, always grateful in the most humble of ways, grateful for our jobs with Heartland.

Heartland, the name itself, the heartland of America, not India, but America, all of the great American cities such as Toledo, Ohio; Madison, Wisconsin; Omaha, Nebraska, and Rockford, Michigan. What will happen to us now? Where do we go from here? Sure, we will all find ways to continue on, we have to, but what about the next company, the next American citizen working hard to live the true American dream, what happens when it continues to happen? Where does it end?

God Bless us all. May we be blessed with great, American based jobs.

I would be most grateful to you if you would place this email on the Editorial page or even the front page of the Toledo Blade. I am a full-blooded American just telling my story and the story of hundreds of others today. May you find it in your heart to hear the cries of the American worker, simply trying to live the American dream, only to be replaced by the Indian worker, trying to destroy the American dream.

Thank you for listening not only to me, but I hope my words expressed what so many of us former employees are feeling tonight here in the Heartland of America.
Good luck with that. Keep us posted!
You and millions of others looking for a decent, secure job. Hope you find what you want.
Wonderful! Good luck and keep us posted!
xxx
According to the article posted, one of the proposed

Am I googling correctly, that Nuance is affiliated with both Dragon (speech recognition) and Focus Infomatics (Indian??). 


So, if Philips sells to Nuance, what are the implications?  Does Focus have American MT's?


I know these are scary questions and purely speculative at this point. 


This is posted down a few threads too...no luck there either.

Good article.
That's right — the Franchise Tax Board and IRS come after you and, at the very least,
disallow your related business deductions.

Yikes, only one more reason not to work for the companies that treat their ICs like employees.
Webmedx hires some ICs. Good company. So sorry for your loss. Good luck!
x
Things are not good there now. Think only hiring for 2nd and 3rd shiifts. Good luck. nmx
x
Good luck and good nerves. sm
I hope you do well.  I would rather have a root canal than drive a bus around with the rowdy kids around here, my gosh, they get in fights all the time, the bus driver has to return the bus to school.  You are probably from a better area, but they would have to pay me big, big money.  Good luck to you though.
Good for you! I have done that several times......Good luck to you. nm
x
Have had good luck with them since Feb.
I was told about a horror story that went on between them and one MT when I was brought on. Nothing even close has happend to me or another MT that I talk to from Medscript. Perhaps it was a two way horror story for the owner and the MT? I will post an email address if anyone has specific questions I can try to help. 
Good luck to you
I worked for MQ for years, and if you want ANYTHING you have to continuously harass "the higher ups." Remember, it is your money, and it is owed to you, don't let up on them or you will get NOTHING! Management sucks at MQ.
Sorry, I do not. Good luck!
x
GOOD LUCK!
Insurance costs are just outrageous nowadays--I can hardly afford it, and the costs seem to increase with every new enrollment period.
Good luck
No problemo! Best of luck to you!
Good luck!!!! They don't even pay
let alone spaces!!! They blowing smoke up, well, you know where!!!!
Good luck.
Ditto. I will keep my fingers crossed for you.
Could be! Let us know how it goes and good luck!
.
Good luck to you then...

I just saw above where you had worked for DSG. That was another I had considered in the past but saw quite a bit of negative at one time. May I ask why you left DSG?


Thanks!


Good luck to you as well. sm
Bascially DSG wasn't willing to pay me what they thought I was worth, which sounds stupid, but it's true. Everything else except for the pay was perfect. I loved working there, and I recommend them. They have had some growing pains in the past, but things have leveled out quite a bit. I wish you the best.
Good Luck...let us know what happens with Lou..nm
:)
Good luck
I was offered the same deal but there was no work when I started.  Nada, nothing. I had 9 jobs for an entire week and was told I couldn't get a backup because I wasn't off of 100% QA, and couldn't come off 100% QA because there was no work!!!  When I left, they did NOT pay the training bonus as promised and I reported them to the Attorney General.
Don't know anything about them but good luck!!
:)
That's up to you. Good luck! :) nm
.
yep, me too.....good luck to you! :)

Good luck to you too!!

tt


Your welcome and good luck.....nm
/
Good luck! sm
Bet it is the same company I worked for. If it is, you will never get it. Was told my check was in the mail 10 months ago, and never received it. I had my own equipment so there was nothing to return.
Good luck on this one
nm
I did not have good luck!
Jim, the hiring manager, was supposed to send me all of the new hire papers, etc. No word from him. I e-mailed him constantly and called him constantly to find out where the papers were and when I was going to start. He totally ignored me. I call that very unprofessional. That should tell you something about the company. There seems to be a big turnover because they are always constantly hiring.
Well good luck with that one. I will not
:(
KS's GOOD LUCK!!
I went into that totally blind and naive.....never again...lets face it...if your willing to put forth all your effort looking up things that the company should have referenced you with before they threw you into a contract....that tends to leave a bitter taste in your mouth!
Good luck!
nm
Good Luck!
I, too, love working at a company that refuses to offshore their work. I am very happy there. I actually feel like I am valued as an employee. I hope all goes well for you and that you are hired by Keystrokes!
Good Luck!
nm
Good luck
I wish you all the luck in the world with the new company, I left QT a few months ago and went to work for them but only lasted about a month, continually switching accounts, software was pathetic, just do not expect to make anywhere near what you did at QT, my line count was actually about 60% of what it was with QT and my line rate was less, went for hte benefits but did not stay
Good luck to us both then!
nm
Good luck !!!

Good Luck to you
Congratulations on getting out of the evil place. You will be happier anywhere else!
Good luck with that......!! nm
x
Good Luck!
Let us know.
good luck. .
I'm so happy for you . . I so want to be a real Transcriptionist again. . not sure there are any in my area though. . I think I will check it out. . .
Good luck with that one...
I had the same negative experience with DSG. Nearly all of my emails were ignored. Whenever I did get a reply, it was rude and unprofessional. Constantly ran out of work to QA and was expected to type in order to make any money.
Good luck trying to get it from them
Last year I begged and pleaded, called, emailed, etc, and never received my 1099 from my previous employer. And the years that I worked for her prior no matter how hard I tried, I didn't get them until a few days befor the April tax deadline. Needless to say, she's no longer in business.
Good luck.
xxx
Good Luck!!!
Let me know how it goes for you.  Been with MQ for 10 years and looking to move on.  Do you have ASR with Wedmedx?  Will you have at least a competitive line rate with them?  Mostly, would like all typing with little or no ASR at all.  You know why. ASR is a bummer.  I actually had to type more then 5 reports the other night and found that I had almost forgotten how to actually type.  I was so much better with my typing skills before ASR came along.  Sorry, just venting.  Again, good luck in your new job and thanks for the info. 
Way to go! Good luck.
xxx
Good luck (sm)

The book is The Independent Medical Transcriptionist by Donna Avila-Weil.  There's also an ebook from some MT work at home site that has an account getting letter that she guarantees but wants $50 to download the ebook. 


I've done everything in my power to bring in a couple more clinics but if they already have a transcriptionist or transcription department, most of them are unwilling to change.  I'm actually going back to school to get an accounting degree because after almost a year of being an experienced independent, I see no growth in my business and the clients I do have, I happened to be in the right place at the right time.


It's pretty hard because of nationals, outsourcing to India and the plethora of new MTs graduating from all these schools that have sprouted like dandelions.  If you do find something that works for you, I've love to hear how you did it.


The only thing I suggest is hitting the pavement with your business card and a whole lot of prayer.  Good luck.


 


Maybe so....good luck with that!