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Serving Over 20,000 US Medical Transcriptionists

Go back PT. I never want to stop working.

Posted By: nm on 2006-06-20
In Reply to: Excellent Company! - Retired MT

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RUN. Do not stop or look back.
Not a good place.
All of you should stop working immediately so that they can see how valuable
you are. Let them work it out then.
Y don't companies with employee and IC status stop the ICs from working
when work is slow? Is it because they don't want their FT employees to get enough lines to keep benefits?  The ICs can say when they will work, when they will take off, so the companies should do the same for them.  No wonder there is no loyalty to companies. 
Great advice. Is people stop working for them, maybe they will start paying attention. I wonder if .
their clients know they do not pay their MTs to do the work. You can bet that Rapid Transcript is getting paid by the client. What a ripoff. Just the fact that they have an F rating by the BBB woudl be enough of a turn-off for me. Crappy business practices.
Star Stop works better than express scribe. If you want start Stop, yea it is kind of sm
expensive. I wish they did pay their QA hourly as I think they would see better quality work, but they per line and it is higher than the other person posted.

I have never had a problem with management, so I am unfamiliar with what the other person experienced with management.

Pay is always on time (most of the time early). I like the software. I guess you just have to see if it fits for you.
If I were working in my back bedroom or
in an office environment or hospital, it would make no difference to me if a family emergency came up.  I am not going to sit there and type a week-old discharge summary instead of attending to my family first.  They definitely have different values than we do.  If anybody saw that 30 Days show a few weeks ago, they changed over to celebrating Christmas because that is a day most Americans do not work, and they would rather work on their celebrated/religious holidays just to be able to work.  What I have been trying to figure out..... they have actual M.D.s typing medical reports.  How bad is it over there that doctors need to transcribe?   
Diskriter - That's odd because I have gone back and forth working for them - sm
for years and I have always resided in NY state - this goes back to 2001. Never been a problem for me.

I just can't stand the company, but being a NY state resident and employed by them has not been a problem.
Stop taking these insulting wages and they will stop offering them.
nm
Never mind, search function back up and working.
*
I worked for them years ago, back in 1994. No one was working from home then... SM
Well, if you were working from home, you were coming in and picking of tapes.  It was a pretty good place to work.  I was just starting out as an MT so it was really good experience for me.  They paid me hourly, but I was in house back then.  
I worked for Keystrokes a few years back. There were some problems but was told they were working on
I had heard that before, too many times to count, so I left.

I came back 2 years ago and it was like night and day.

All of the old problems are gone. They blamed them on growing pains and never denied them. Instead they fixed them. They have my vote!
Good luck to you and please report back after you're working with them to give us
s
Sad but true. You're asked to work NOW, then asked to stop NOW, then go again and then stop
If you dont get off the minute the hospital asks, even if you have no idea that they have requested that your to be off, then the hospital MTs steal your work right out of your queue and I mean reports you have already done. I dont understand the concept of having a contract with a hospital and then having to fight for work with the hospital MTs. We should have guaranteed work during our shift and enough of the the hospital wants you to help right now and then a few hours later they want us to stop working as the work is too low. It is crazy and I couldnt work like that so I had to quit.
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


Good luck to you!


Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
Ditto.. Over 13 years experience working in hospitals doing all types of reports, currently working
for a national etc.. and Spheris told me I didnt have the qualifications. What cracked me up was the hospital I was working at at the time contracted some of our work out to them.. What a joke..I was good enough to work for a hospital and gave them work, yet not qualified enough for them. What is wrong with this picture.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
MQ same situation. No pay for working holidays, no pay for working weekends nothing. Now noone works
much anymore and so they jerk the work out of the accounts to some place that throws it back with a lot of bad bad quality. This is the NE region. I dont know what the others are doing.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.

Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test.  I was soooo disappoionted and yet pretty stunned.  I am by no means perfect but I haven't flunked a test in years.  I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind.  I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully.  I was thinking about OSi but I don't think I could take another rejection if I never heard back. 
Stop using my name.
pls get your own. Little it wasnt me.
Huh? Not sure what you mean when you say used to stop
nm
lol stop it man
/
They won't stop either. sm
I've been gone longer and they still cc me on things.  No calls though.  I'd go ballistic.
You may want to stop looking at those.
Bought by Nuance, run differently now, etc., etc., may want to stop looking at the archives if it's a different co. now.
Please stop!
I thought this board was a place to come and complain - a lot of people don't have the luxury of having people around them that understand what they are complaining about, especially when you work at home. You're there all day, typing away, and even if it's a job you love, you don't have any coworkers around to talk to. Even in an out of the home job, you're gonna complain about something - your boss, the lousy hours, the lousy pay,etc., only there, you have people in the same boat to talk to. Yes, we all keep getting up and doing our jobs every day - some of us may love our jobs and some of us may be looking for something else, but any doctor will tell you that it's good to blow off steam every once in a while - why not with people who understand your situation? Yes, life is short - too short to keep things that are bothering us bottled up! This board is definitely cheaper than Prozac!!!=)
Please. Stop. Now.

Really, before you seem like you are totally unhinged.  You are an example of why no MT would/should want to work at SS. 


Now, put down the mouse and back away from the keyboard.  You are frightening us.  Seriously.   


I never stop looking even with a job.
Just tried to give them the benefit of the doubt. It took one day to do that.

Anon's reply to my post made me realize this is not uncommon behavior and I have since moved on.

Thanks for advice.:)

You are 100% right on this, and only WE can stop it...
how?!, you say?? I'm looking for a little overflow/weekend work and before I will even test with a company I ask what the compensation rate is. If it's too low, I tell them I would not consider it for less than ___ cents a line. If we keep on taking the work for crappy hours and crappy pay, they'll keep letting us. If we stand up to them in the beginning, and NO ONE will take their slave wages, they'll eventually see they have to offer more to get quality, experienced MTs like I'm sure you all are.

STAND UP TO THEM! Take charge! Let them know that we're not working for 1990s wages anymore, it's 2009 now. I had a company offer me 6 cpl...LOL! I made that as a newby 16 years ago! The cost of living has skyrocketed since those days, yet are we being compensated for it? NO!

It's time for the revolution to start...and while you may think you do not have the power of 1 to do anything about it, you truly do. Tell them, that is NOT enough money.

It might not happen right away, as they have already bid low to get the clients' work. But enough companies out there do not want their work sent overseas...and when they get poor work back they'll see. To hire quality MTs you have to bid higher OR make less $$ on your MTs and pay them a cent more or two. What have we got to lose in trying?
This has got to stop

Companies using other companies has got to STOP!   They are taking from our pay to supply an employee.  What is happening to this industry?  These people shouldn't call themselves a Transcription Company, but instead an Employment Agency taking our pay.  Totally ridiculous!!!   Just say NO NO NO!!  If you work for the company they are hiring for, you get $15 an hour, but as a QA for TTD you get 0.03 cpl for the same accounts, same hours and same job?  Not right, not fair, NO WAY!


I had the same thing happen, went back to MQ, went back to KS and could not be sm

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.


I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.


Not all change is bad.  This is one company that has changed for the better. 


I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
Please just stop your arguing, there is no need for it.
s
Stop saying that just because someone doesn't
share your opinion they must not get the reports you do, must not get the dicators you do, must not be an MT, must not...must not...must not.

Some have a different aptitude for this work. Others have a different OUTLOOK on the work and on life.

You're not the only MT there. You're not the only one with your outlook. Just because someone works at MQ, however, does NOT mean that they MUST feel like you, get the same work you do, etc. I get difficult dictators and reports a LOT but I don't complain about it. It's part of the job.

I really hope you can find something you are comfortable and satisfied with. I wish you all the luck. Please work ardently at doing so.

I also read that they will stop
paying for internet connection and thinkn this means January 2006.
You need to stop the trashing if you don't know.

I know for a fact that SS now pays for spaces. 


I have worked there for over 1-1/2 years and the most a paycheck has ever been late was by 2 days, which is 7 days after pay period ends.  I know other nationals that ALWAYS pay 7-10 days after pay period ends.


The "nasty" emails you refer to make me wonder if you are one of those people who cry at work.  The emails are aimed people not working their schedule.  If that doesn't pertain to you then you ignore the emails. 


cant stop laughing
x
Uh....before you stop visiting here
you might want to check out the post further down the page. Doesn't sound like sour grapes to me, more like you did that one wrong.

Maybe the reason you have caught a lot of grief on this board is because you apparently know how to dish it out but you can't take it. What goes around, comes around. I hate to tell you this but you come off sounding rather bitter yourself.

I'm just wondering why you people from Keystrokes feel the need to defend yourselves so much. There must be some truth to what is posted here about you. They can't all be transcriptionists who can't cut it or don't fit. Maybe the bad fit lies within your organization. How did all those bitter people get hired in the first place?

There is an awful lot of pettiness and ugliness in those who post from your company, dear. Those who live in glass houses shouldn't cast the first stone.

I do wish you the best and I hope those growing pains that you seem to have had for so long feel better soon.
Yes, they do! STOP TRYING TO GET BIZ SVCS FOR
There! I've addressed it!

The problem is all of you people who want to use residential services for business use! Pay up or shut up!

And, it just doesn't stop. Normally it is a
for your accounts even in the evenings and weekends.  If an MT doesn't work or your account goes out of TAT, it is your fault and you must take the blame.  So, for 32K, definitely is not worth the hours you have to put in.  I used to be a manager too and worked at least 10 hours a day, sometimes 12.  I always felt the need to go to my office to make sure that everything on my accounts was ok.  Once I stepped down, I realized just how much it was affecting my life.  You need to decide for yourself if you want all the responsibility of TAT on several different accounts, even when you are not scheduled to work.  Think of your family, your hobbies, your life outside of your office, and realize you will need to give all these things up.  Definitely not worth it, IMHO, speaking from experience, of course.  Good luck with your decision.
Stop the lying
We're on to it.
Time to stop
I have bills to pay and wish the companies could get our money to us just like we are there to type their reports.

Junie, why are you still there to type their reports? You are working for free and they are stealing. This is an ethical, as well as legal issue. This is no different than you walking in Bloomingdales, taking a coat, and saying I'll pay you when I get around to it. That's stealing and so is not paying you for a service you provided. Stop typing and start looking elsewhere as this is proof of their integrity. Can't you see the writing on the wall?
It probably won't make them stop, but may..
give you some satisfaction. When you pick up the phone (if you have caller ID) just mash one of the buttons so it makes a really loud noise right in their ear!
I think we did stop a few, but on the whole, they are jumping at it!
:(
Stop Insurance
Write the company as soon as possible. I have been here (MDI/Transcend) for over 5 years and cannot imagine them stopping it for 1 time...especially since you were ill. But write then HR person today so they can check into it. Please update your post! Because they surely would not do this...but if they need, your coworkers need to know. LOts of changes in the company right now and I hope that is not one of them!
LOL... u betta stop dat
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Stop lying
Keystrokes does not give pay raises.  I have been with them for several years and have not received a pay raise.  I meet my line requirements when there is work available (more often than not).  I would suggest that if anyone is accepting a position with Keystrokes, do not leave your other job until you have worked a couple of days to make sure it is really what you want.
ah..stop your whining already..
get some work done so you can pay your bills and feed your kids LOL
stop being rude about others
lack of work. 
Then stop replying
No one is forcing you to read the posts and respond.
Stop and think for a minute....
about the AGENDA of those who want to bust up the unions...

The AGENDA is profiteering.

Unions attempt to stop the greedy capitalist from turn people into quasi-slaves.

Doesn't mean they always meet their goals or arent subject to corruption as well...

but be suspicious of any attept to demonize unions. If you buy into it without question, you could very well be helping the same parties who would dearly love to return to the days when THEY decide if or when their workers will be treated with basic decency.