Glad you are encouraged - I have a sore throat from talking
Posted By: transcender2 on 2009-08-21
In Reply to: Transcend--don't suffer in silence with no work! - Anonymous Transcender
It worked for about a month and now right back to nothing at night. Do you have any throat spray for me?
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I was very encouraged about Spheris when I went to work for them. sm
Just speaking from my own experience, I feel like I should never have accepted a position with them in the first place, mainly because they didn't offer SE status. However, I did work for them for several months before finally throwing in the towel. To be honest, I don't know how I lasted that long.
The main thing is line count. Although I have averaged more than 300 lph for many years, I couldn't get over 65 lph average with spheris. On a really good day, I might get 75, but it had to be a perfect day where nothing went wrong with the platform, docs were clear, didn't have to look anything up, etc. I started thinking they must have been creative with the way they count lines (or it may be a combination of things such as not getting paid for demographic info, etc), but I can't prove it.
Low line count could also be due to:
Requirement to read e-mails before even getting started to work. Ordinarily that would be a reasonable request, but first you have to weed through the 50 or so that are not even for you (but come to you anyway!!!)-- and they keep on coming all day long. Total waste of time that you don't get paid for.
Searching the specifics (pages and pages) slows you down. And specifics is really a misnomer because there are a lot of exceptions to the specifics, such as do it this way - unless there's going to be a blue moon, in which case, don't do it then unless BOS - or doc - or clinic says okay; however, never mind what they say if the blue moon occurs on the 17th day of the month - unless it's a Tuesday. I know that sounds ridiculous, but that's the best way I can explain how it is.
Needless to say, I found it very difficult to accomplish anything under these circumstances. I expect to have account specifics and to have to do some looking up, but I feel that a company like Spheris should have most things, such as referring docs, clinic specs, etc., in their database and use a hotkey to access them and insert into the document. The first company I ever worked for (7 years ago) had this, so I know it can be done.
The time clock was also an issue for me - I don't mind giving a general schedule of when I'll be working, but I don't want to punch a time clock, and I'll never do it again unless someone wants to pay me an hourly wage.
You can't use your own expansion program. They use Shorthand. It's a good program, but it's pretty unlikely that you can merge your own shortcuts into it.
I wasted a lot of time, and lost a lot of potential income, while working for Spheris. I thought they would be a perfect fit for me for several reasons. One: Because they were well-known, I thought that they would offer job security as far as checks being on time, etc. But if you only make $150/pp, what difference does it make!
So while I was still with Spheris, I searched the MT Stars ads, and I discovered there are a lot of small companies out there that don't get a lot of attention. I applied to two of them and accepted SE work from both. They're very well-run, have a lot of work, pay is on time, and after only the second week working for them, my line count more than tripled what I made after several months with Spheris.
Sorry this is so long. I hope it helps a little in your decision.
I hope my posts have encouraged some who might
feel in a rut with MT work. It can happen and it can be rewarding to grow from one part of the profession to another. I am not naming who I am because most know me and I advertise upon occasion on this site as well as others.
I would like to think that our profession offers something for all of us and if we are so inclined to grow, it is possible to do so. Sometimes it is a matter of just getting your name out there and your reputation.
I would say in order that one has to be an MT first, QA, maybe a team leader/account manager, QA manager, and then recruiter, but not necessarily all of those things.
This field is wide open for someone who can add to it in a positive way who has the experience. I hope I can encourage others that want to grow that it can be done because that is all it was. You just have to be out there and make yourself known. Go behind the scenes and write to companies or call them that you might not see advertise openly for these positions. These are rare positions because not many give them up, but it never hurts to grow in the field and try to expand on that. Just showing the motivation sometimes is enough to get you there.
Also, don't pay attention to those who want to put it down or say bad things, they are everywhere in this field. Just don't let them intimidate you. Also, you have to be thick skinned because those who do not have the ambition or just want things handed over to them will always try and put you down. You have to keep your head up, keep your positivity, and just go for it.
again, it's okay and encouraged to give company name
nm
No sore spot at all. I simply do my job,
get my lines and hours in without much trouble and don't fret about who's getting the gravy work. I get along with my lead and supervisors well. I can do any report that comes my way, even the ESLs that others continuously skip over or suddenly lose their connection when they see the name or number. Simply do the job I was hired for, collect a nice paycheck and when my day is done I don't think about it again until the next day. 
The other thing is that I know India is a sore spot.
that really can get ahead with Focus. I also feel that not all nationals (hence their name) and MTSOs are really going to reveal they offshore. I feel that if a company offshores and is honest about it that it says a lot for that company. Honesty is a good policy.
I also feel that since Focus is a large company, you may not run out of work and you may advance in the company as I said. You could always give it a fair shake and if it doesn't work out, then move on. You can only live and learn, and you never fail until you stop trying. This is just my thoughts on your situation. I definitely would not worry because all money is green and it spends.
don't go there if you want your throat cut
they run out of work constantly.......communication between management and typists is not good.....worked there for years and even though the company does have its good points, they just laid off a bunch of people and the stability is not there.....save yourself the aggravation.......
CUT-THROAT INDIVIDUAL
I know who you are too, and what goes around comes around!
And furthermore, you can see this hits a sore spot, this giving people backup accounts and then
you run out of them is also ridiculous. There you sit making less and less money and trying to learn multiple dictators and then guess what, that dries up. Once you know that is what a company is doing, then you go to your alternate plans and never look back. Sooner or later when MTs either decide no more or they get multiple jobs and they have to keep hiring and hiring which impacts their quality I am sure it will settle down. At least, I would hope so although it doesnt seem to be right now. Could be because of sending work offshore not sure. All multiple backup accounts do is make it harder to make money and you have more problems with QA and your own quality because you just keep popping in and out of all these accounts that you really dont get to know that well. Knowing an account well is the best way to go for quality and line count for sure, NOT multiple accounts. All that does is help the MTSO keep the work caught up to the exact MINUTE.
yeah but you don't jump down her throat to deliver
that truth. I dare you to say half the things face-to-face you say here. We behave civilized in public for a reason. We socialize, practice common courtesy, all of those things for a reason.
I know it is really easy to be a caveman over the internet but try to be nice...
MDI employees. I feel for you. One warning - you will get ADHI shoved down your throat
daily. I am so sick of that organization that has done nothing but help send more work offshore. But Transcend seems to love it. I will not be surprised when we are all required to become CMTs, even though it will not change the quality of work being done. It is just one more thing to have to buy, just to make the fat cat at the top fatter.
uh, and you did a little throat jumping yourself there - mail-order bride? broom closed?
.
I am so glad, so very glad that finally I have reached
the age that if we are low on work, I just take off. No problem at all and love the extra day or so off. I now have worked since the 70s and finally made to retirement age, get SS plus other retirement money coming in and thank the good Lord do not have to worry about if there is work or not. BTW, when I worked inhouse never ran out of work ever, only when transferring out to company do they run out of work. If I had to raise a family now I would most certainly cross train on other accts at my place but only have 1 that I work on, by choice.
Thanks! I'm glad to hear that, I didn't think anyone used it anymore! I'm glad to hear so
I'll definitely check them out!
Not talking about lines. Talking about what you actually
afsd
we will be glad to use our
after we find another job
I'm glad I could help.
I am an MT, before I get accused of being in a managerial position.
YW...glad I could help :)
I'm glad I'm not the only one
When I was hired two years ago, I gave a set schedule as an SE (with every intention of following it), but right from the beginning I had to adjust it because of no work being available. Since then, I pretty much do what I want to. Thank goodness I work for a good office and they don't bother me much, but all the talk about the changes coming are worrying me. If they make me work a set schedule, I may just fly the coop, because I know there will never be work available during my shift.
I am glad you think so
You must be in management and not an MT or ME.
I have never had so many problems with MQ since being transferred to Amherst. Yes, there it is again, AMHERST. I am exhausted after my 40 hour week and feel like I have been typing for 2. I just do not get anywhere. All crappy dictators, and jumping from account to account and running out of work.
You must not do acute care or as it used to be called, medical records, and you must have easy, easy reports. I am making squat for all my aggravation.
Even if the grass wasn't greener on the other side, I would never come back.
I am just holding on until I can find another job and I am looking.
I can't take this garbage anymore.
It is not worth my health, happiness or my family. They all come before this company. It used to be a good company before FRANK came on board.
Can't wait until I can get out of here.
Oh, do you have to work on Thanksgiving and Christmas, if you celebrate that holiday? Just another one more thing to annoy me.
well glad you think so
nm
I want to say I am so glad that (sm)
I am not the only one who cannot stand the company. Every time I post elsewhere (will not say where) I got flamed for saying this is not the absolute best company to work for. Believe me, it is about the worst. Any time a company claims it is the best, that is a red flag IMO.
I am so glad....
I am so glad to hear that! I just got my work computer and am scheduled to start on the 30th :) I have been so nervous because I have had 3 different job offers and chose Spheris.
Glad it is not just me
I thought maybe it was me, but I know I'm able to do more than 150 lph. Been there since summer 05 and wondering how long to stick this out. Demo screens can really slow you down and no compensation for them either. There are so many MTSO out there, where to go??? I don't want to hop from this one to that one again and again.
I am glad I went with them too. I have been there sm
two years. The first year was a little rocky but everything is great now.
My account has only one ESL but a handful of ATROCIOUS American docs. I would prefer a nice accent to speed-demon mush-mouth at this point. I am glad I do not get them often or I would be bald from pulling my hair out!
You will be glad...sm
Pay is on time every other Monday, never had a problem. They are very flexible, as long as you work your scheduled day. I work whenever I want during that day. They never bother you once you're out of QA. Very nice people!
Glad to know this about them
Sounds like stinky pay IF and WHEN you even get paid. I tend to gloss over the too happy to be true posts. That bubble will burst in short order. Things for the realistic info on this company. DELETE!!
Glad for you
Sounds like good news for you and your friends and relatives, but have been here for awhile and so have some others and it has been the same with them also, not just me. Bounced from account to account. I just received an email saying, Congrats for saying what others past and present have not said. That is a fact and says something. I am not making this up to slam anyone. It is the truth. I am sure there are those that a happy, some do not know the difference especially the new ones. It is just a matter of time. Everyone has to decide for themselves, but I can guarantee many just keep on looking.
Welcome!! We are glad to have you.
I really think you will like MDI-FL.
Glad to help. nm
:))
Glad I could help!
I just got my computer today. I'm excited about starting.
Glad to be gone
You are one of the lucky ones to have been paid!! They like to play games with your money, first by holding it as in your case for weeks after you have gone. She does not care about payroll being late - and actually sends out emails that she is tired of answering emails, and then her and her manager will literally turn off their IMs, or just not answer. They are also famous for making you stick to a schedule - regardless if you are an IC, and has her shiftleads call and ask why are you not working - you are on the schedule. Needless to say - this was a joke of a company, and many people that have gone are still waiting on that final paycheck. Her favorite comment is it is company policy like she is such a big company, yet she operates out of her home!!. And her so-called company policy seems to change along with her mood - which is daily. If you need a paycheck - I would advise to stay away from them.
Sure am glad
Since the administrator has now removed the ads until confirmation from the company, about the only thing I can be glad about is that my resume does have my name and phone number but that is about all, I omitted the name of the company I currently work for, offered to provide for reference at a later date and also did not list reference phone numbers or addresses, just available on request. Unfortunately, I am still naive enough to hope this is a legit ad!!
Am glad you like it there
Some have not been given the promises made. That is why there are some problems, re: vacation pay and I could go into more detail about what happened to me when I told them I was quitting, but no need to bring up old wounds. Obviously they are now starting to appreciate what they have. I worked countless weekends besides my M-F work because I liked what I was doing, but never compensated for it. That is all it would have taken is appreciation and compensation.
Thanks!! Glad to from a KS Rad MT
I too am glad to know I am
not the only one. I have almost 20 years experience. They kept telling me they were going to whittle down my pool at first to 3-5 hospitals and then at least down to 10. They never got below 20. No way to make lines that way. Plus the line counter was set for low line counts.
I'm glad it's going well for you. NM
x
I'm glad I got out of there!
I can't believe that anyone will even still work for them after all of this. I got out of that hole about a year ago and went some place much, much better, and I'm so glad that I did! From what I have read, it's even worse now than it was when I was still there! I can't imagine not being paid for spaces, headers, or footers. Back when I was there, I was at least paid for headers and footers. That's just robbery!
I'm glad to know there are a few (sm)
of us KS here - just to have the relationship with each other - that's all, but I know what you mean. I don't know of any other boards, if anyone does, let us know!
Wow, so glad to know I'm not the only one.
I actually just sent out a resume myself and I'm hoping to hear back. This is so stressful. I don't know what's going on. I have been with Keystrokes for a year and have never even come close to being in this situation until this month. In fact, I have always had too much work up until now. I have had to use PTO days to cover me. I called the office to see about another account, but was told that there is nothing else available right now. This is way beyond frustrating.
Glad to know it isn't just me. I can't
understand why she is in that position.
I'm glad....
you're busy today, that must be a relief. I wonder if your acct is (I won't say the entire name, but eye and ear....), because my acct mgr told me today that they had four docs on vacation at the same time, and had wanted me to QA some overflow at the beginning of the month....but then everyone went on vacation. That made me wonder if that was your acct, and would certainly make sense, if that many docs were on vacation at the same time.
My acct isn't on VR yet, but I worry that it may soon (so I've been told), with less for me to do. However, I also do GT for a company, as well as have my own small acct doing medical manuscripts, so I don't have all my eggs in one basket, in case something happens with one of them.
Anyway, again, glad to hear you're working today, with lots to do. Be sure you call your acct mgr next time (don't email, as sometimes they get bogged down), and I find that if I phone, my questions get answered much faster. They've always been quite up front, with anything I've asked.
Best of luck to you!
Glad I saw this. I'm just getting
I guess this explains why I haven't seen any money for the 3 days I got in before the supposed pay period ended. I also haven't heard from my TL. Why do these companies do this? They were screaming for help, made it sound like such a good situation and then nothing. Oops, they all do that, huh? So long Cardioscribes.
Well I'm glad you did
stop by this board before sending them money. Years ago I knew an MT who found that out the hard way ($450 later) earlier in her career. There is no such thing as free MT training these days, because on the job training is very rare.
Glad I am Gone
I quit Transcend in Sept of last year. My account when VR and my check was cut in half. They said that VR could be done twice as fast - NO WAY! I miss the people but not the VR!!!!!
Thank you. I'm so glad someone else
gets where I'm coming from and knows what I meant. I know the women libbers did a lot of good, but they always played a big part of the need for 2-income homes and women having to do it all!
Thanks again for offering up some support! I was regretting ever opening my mouth and wanting to crawl inside a hole.
Glad to see there are others out there
making at least decent money out there besides me. I agree with you 100%.
I'm glad to see that....
Since I've never worked for them, I can offer no first-hand info, as I said in my other post, but I figured checking the archives and seeing what other MTs who did work for them went through would help you make your decision.
Good luck in your search, and I hope you find a terrific fit :-)
I am so glad....
I am so glad I am not the TTD lady. I would be drinking an entire bottle of wine tonight trying to forget what is happening to my little so called business.
To all MTs
When you think you are having a hard day, just be thankful you are not the TTD lady. 
I'm so glad you said this.
So you're really happy there? Can you tell me some things about them? This is encouraging.
Glad to be of some help, GB.
Good luck. I hope it all works out for you.
Glad I'm not the only one!!!
I'm glad to see I am not the only person who has had problems here. Wendy is the name she uses now and she hired me knowing that I had no experience with Radiology. I guess she was desperate to fill seats. She gave me a test that I passed with flying colors so she hired me and told me she would train me.
I have worked MT off and on - at home and on site - for the last 9 years so I thought I could handle learning this new Rad stuff. Instead of training me on the Rad she trained me on the equipment and software.
She sent me cheat sheets for the software, that was fine and I learned fast. She sent me the name of a person who had a dictaphone that I could buy fairly cheap. I set it up but it didnt' work because I was using Magicjack for my phone service. So it took me a week to get my land line setup and in that time she pointedly ignored me.
Once I started I followed the formatting she had sent me, but apparently it was all wrong. I typed out the acronyms instead of the full meaning and marked them because I didn't know what they meant. What I got in reply to her QA was: This isn't going to work, you obviously have not transcribed before. Well, duh! I haven't done radiology!!
Anyway, I'm glad to see I am not the only person who had troubles with this. Constructive criticisim is one thing but the blatantly rude attitude this Wendy has is very poor. I know I am new and I am very open to making changes when necessary, but not if you are going to insult me personally rather than criticize my work!!!
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