Gave up nearly 60K as account manager with QA, etc., to get my life back.

• MT supervisor salary, how much do you make? nm - MT x14
  • Gave up nearly 60K as account manager with QA, etc., to get my life back. - lisaK
  • Don't accept anything less than $50K and be prepared - to give them your first born. nm
  • I was offered $40K and wouldn't do it; it required - being available to fill in 24/7. No way. nm
    • For ANY amount of money - Not me - never, never, never again
  • Was wondering, too. - LK
  • I make $36,500 but I am available 24/7. The perks sm - MT supervisor for service
    • OMG, I hope not. You work over 50 hrs a week - SM
    • I also get the same "perks" you do and I work whenever I want. I wouldnt do it for what you ma - Ditto.. making over $40,000 here just MTing
    • I also get the same "perks" you do and I work whenever I want. I wouldnt do it for what you ma - Ditto.. making over $40,000 here just MTing
    • I also get the same "perks" you do and I work whenever I want. I wouldnt do it for what you ma - Ditto.. making over $40,000 here just MTing
    • I make more than that as an MT and am not available 24/7! - keypounder
    • You are coming in super-low SM - no
    • Interested in Supervisor position, sm - MT x14
      • Put it this way, the managers over the supervisors - sm
      • I know I made over $60K as a QA manager. An MT manager - QA manager

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Have been extremely happy work for Zylomed for almost 5 months now, had exclusive doc account to do every day.  Hired specifically for that account and specialty.  Former account manager tried to give me more work, could only do so much, but never, ever cut me off and not upload dictation for day.  Then--out of the blue they shifted accout managers, I got a new one who I don't think ever managed transcription accounts before.  She just jerked 2 days of work from me without notice and now won't communicate why she did it (knowing this was my regular work--my income!)  And, won't tell me if I've lost this account or not.  Won't respond to IM or email.   Am so, so angry and feel powerless over this--this person and her control over my income.   Will not let this ever happen again.  I've read so many sad stories on this board about such random withdrawal/no work available that I was afraid to sign on with a national.  But when I did apply and got hired. the hiring manager was so great, and so far I thought Zylo was different, so happy with their platform and direct deposit consistency.   How one ignorant, ill-equipped manager can ruin so much good stuff!  And cause financial problems.   I'm probably going to have to quit, but have to give 2 weeks notice.  I've gone to a higher up, but that's probably going nowhere.  I just want the account manager to not ignore my IMs and emails and let me know my status!  Anyway, it's back to the streets for me, I've had my own accounts for 10+ years, things changed along the way so thought it would be easier to just be a sub for someone else so tried this in early 2006.  Yikes.  Better put my selling hat back on.  I think chances are truly better out there finding your own work than selling your soul (and promise of livelihood) to one of these national outfits.  Sadder but wiser MT, no more nationals for me.   Actually, maybe it's one of those doors  I wanted closed (no accidents?) -- pay was low, I can do better on my own, just thought I could give myself a break and be a sub.   Grief and relief at the same time.   That's all, had to say to folks who understood.  I appreciate the forum.   Thanks.  (I'll answer any emails inquiring specifically re this manager.) 

2 weeks, but the person I was supposed to train felt like she knew my job better than I did (although she knew squat) and was a pain to deal with, never on time, etc. so I only worked about a week of my notice before I left and told the person I was supposed to train that since she knew more than I did have at it.  Anyway the owner wouldn't pay me for vacation.  I filed a complaint with the labor board and they were more than happy to get my money for me.

Breitner can threaten all they want to.  If you can document that you are owed monies, if Breitner can't prove that you aren't owed monies the labor board will be glad to collect your money.  I would also file a complaint with the Attorney General .   I have heard several people have had payment issues with them while the still worked for them.  If people are willing to let them get away with it by just chalking it up to experience, then they will continue to try to get away with it.  I'd contact the IRS too.   I don't know what Breitner thinks they can do to you - let them threaten all they want to.  A word of advice - DOCUMENT, DOCUMENT, DOCUMENT.  

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

Hi.  I've been an MT with them for a while, and it IS as bad as people say it is, but an account manager position has come open and I'm thinking about selling my soul to the devil.  (Sorry--I'm poor, and as anyone knows who has typed for them, the second I start making money, they add 15-trillion more hospital accounts for me to try to learn, slowing me way down.)

Does anybody know how much an account manager position with them might PAY and whether it requires RELOCATION?  Neither of these crucial points are mentioned in their job ad.  I'd ask them directly but I think I've been a thorn in the side of some of the higher-ups, though maybe not the ones I'd need to get along with, so I don't want to make myself known just yet.  Anybody know?  Thanks.

I could bet you anything that you NEVER had an issue with the Manager.  There are two people we report to, a supervisor and a manager.  Yes, the supervisor can be a bit abrasive at times but as long as you stick to your schedule, produce your line counts and maintain your quality, normally nothing is said to you.  One always has the right to go to the Manager if there is something that cannot be resolved.

If there are QA inconsistencies, there is a QA Challenge Program.  I have had errors removed and I have also had them stick. 

I have transcribed for over 15 years and I have never found a better company.  I believe there are a lot more happier MTs than there are unhappy MTs at Axolotl. 

They are able to offer us such good benefits and line rates because Axolotl is known for their quality.  They are truly different than any other National company and/or in-house company/hospital, that I have worked for.

for a job when I found them so I'm not worried. Good luck to you. You might need it.