Funny but your own comments seem to suit YOU to a T lol

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

I know there's that law that protects us from discrimination when we are between 40 and 70.  However, it would be difficult to prove that this was their reason for not hiring me.  I'm sure they would come up with some other excuse.  And, I doubt if the Labor Board would fight with them.  As a matter of fact, I am past the time limit on reporting that, as it happened more than 6 months ago (I think 6 months is the time limit for filing the complaint).  As for a separate civil suit, that would probably be more trouble than it's worth.  But, in the future, I will keep better notes and will create a paper trail just in case.

IMO, they'll tell you one thing when interviewed, but the numbers just don't add up and definitely show in your pay.  They love to send reminder emails regarding working holidays unless scheduled off, and when you do there is no work.  Then, as you sit isolated from your family on the holidays, you get the peppy little emails saying check with your team leader to see if you can take off an hour here and there, and work them later in the day as you are not allowed to take ANY time off without pay (even if there is no work).  Their TAT is more important that your time with your family, also IMO.  If you don't/can't meet your required line count for full-time, they put you on part-time status.  If you're already part-time and don't/can't meet your line count, they put you on IC status (and expect you to work their schedule with minimum line count requirement of 600 lines per day).

Management is demeaning, curt, and unprofessional, and human resources person is worse, also IMO.  Check archives about email resignation that may or may not  have been initiated by human resources...and be very cautious about what they (management) tell you.  The term snakes comes to mind...but, of course, that is just my opinion.  They used to be a nice place to work years ago when G ran it.

Are a Transcriptionist who has worked for MDI-MD?  Would you mind giving your 2 cents on your experience?  I'd appreciate any information.  NOTE:  No recruiters need reply to this!  Thanks so much.

This is definitely a wonderful company to work for, especially if you need benefits.  The supervisors are very nice and very helpful.

This company does have some absolutely terrible and horrendous ESLs, but on the other hand, you can send blanks to QA and are not penalized.  You do have to remember that if you send a report with a blank to QA, they analyze that report and it goes toward your QA score for the month, which they do on random reports and also, as above, any reports sent to QA for blanks or questions. 

Also if you are looking for flexibility, know that they are not very flexible with your schedule.  They want you to work the hours you committed to and not type outside your schedule very much.  They will, however, let you off for doctors appointments, etc.  If overtime is offered on your account, though, you will get lines-and-a-half.

One other thing is that they do expect you to do your committed lines for the day.  In other words, it does not seem like they will compromise this with a very good MT who has high 99s on QA scores but is just not as fast as she used to be.  Some places say if you are putting out very good quality work, they will allow you to do just under the required line count for the day or pay period.  Axolotl does not really hold to this idea.

Lastly, to add a cc to a report, you have to click on a separate toolbar button, and this is extremely slow to bring up the doctors' list to choose from.  This does affect your momentum, and some people have a wait literally of a few minutes for the lis to come up.

All in all, Axolotl is a good company.  Above are just a few things I feel might make a difference to someone considering them.

I don't understand why people come on here complaining because they have to produce 1200 lines a day when they new the minimum line requirement before accepting a position.  It sounds like they don't want to work their schedule that THEY MADE themselves and AGREED to work.  If you don't want a schedule, then work IC and receive no benefits for another company.

Axolotl does expect you to work the hours you SET when you accepted the position.  They are very flexible to work with if you need time off or to rearrange your schedule but to be late every day or quit early daily, no they are not flexible with that.  They have TAT agreements to reach and need people there when they say they are going to be.

As far as making line count, they do expect you to be able to reach 1200 lines a day but they also are very patient with new employees.  People they hire are told in the interview that they have to produce 1200 lines per day.  If someone cannot reach it, then they shouldn't take the job.  The platform is easy and you have a lot of resources given to you. 

As far as the ESLs, there is 1 account that is high ESL and they are horrible!!!  But this is 1 account out of how many acute care accounts??  If you are not hired to work that account, then you do not have hardly any ESL dictators.  If you were hired to do that account, then you were told up front that it was a high ESL account.

As far as the CC button, I believe it has been sent out in at least 2 e-mails that the next patch/upgrade that support is going to do, the CC button will be fixed.  Did you not receive this?  I never have to wait more than 30 to 45 seconds.  Is it a pain sometimes?  YES.  Has management acknowledged that this problem exists?  YES  Are they planning on fixing it?  YES

Other than a brief wait for the CC button, the system is not slow.  If you have to wait even 1 minute for the CC button, you still should be able to meet your productivity requirements.  Someone not working their schedule or meeting productivity is not an Axolotl problem, it is an EMPLOYEE PROBLEM.

LOL--Scribbles, I have to say thanks for the laugh!  According to others' comments, I should apparently be on some heavy medications for being so psycho!

I have to fess up; it is my help-wanted ad.  Apparently, trying to fill everyone in on the details makes me wayyyyy too difficult to work with?  In the past, I was tempted to apply for online positions, but I always felt they lacked in a lot of detail, which kept me from applying for the jobs.  I figured that if I supplied all of the details up front in my ad, then it would help to keep the same questions from being sent to me from people interested in the position.  Sheez, no matter what ya do, someone is going to find flaws in the plan.  Calgon take me awayyyy! 

except that when they say IC, they really do mean it.  I've been an IC other times where they wanted some ballpark shift hours, then called and bugged the crap out of me if I was late a few minutes logging on, or gave me grief if I asked ahead of time to to work other hours occasionally.  At one MTSO, even though I had prevoiusly scheduled time off, some attendance-taker would call demanding to know why I was not working, and this happened EVERY TIME I TOOK OFF! 

Naturally, you will find more work at certain times and on certain days, but you'll figure that out pretty quickly.  If you can be flexible, you will have more than enough work.  Have yet to seriously run out of work.  It may get thin once in a while but no hours or days of no work.  I think they are pretty efficient in their hiring practices, but they really do expect you to produce the number of lines you estimate on your schedule. 

MDI seems willing to pay for experience so don't be shy telling them what you want.  Good luck with your interview!

the comments I made were not due to bitterness.  I left on a good note not wanting to "burn the bridge" so to speak.  I make more money at my other IC jobs than with Transcend.  Each individual must choose which job works well for them.  It's nice you are happy and making a decent wage.  I wish you the best.

I've seen in the archives comments that their platform is not well liked, other than that ... do they have lots of work?  is QA a mess?  will they allow overtime?  are benefits/PTO any good?

Any help is appreciated.

Considering them.  Need info.