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Friend works there and says pay is often late. They may dock for errors, too. Need to ask. nm

Posted By: just me on 2006-05-05
In Reply to: Davis Transcription - wondering

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They used to dock for errors and late payment was an issue. Don't know about recently. nm
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They might dock your pay for errors. I'd ask if interviewing. nm
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I know someone only getting 7 cpl for experience here, and I think they dock you for errors, but
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They do not dock for errors. NEVER been cheated out of $$!!!!!
nm
It's one unit now and they no longer dock for errors. NM
x
Do they still dock for errors and how much? I will never work for a company that does that.
Not because I do not strive for high quality but that errors can be subjective. QA says it should be this way and docks me but maybe another QA would agree with me. So, who is right? That kind of thing. Nope not for me. I also wonder how much these companies end up cheating you out of money because they get the same price by the client, just they have docked your pay, thus more in their pocket. Whose to say they are not picky on purpose.
Post from May said they still use DOS and dial-up modem, need a 2nd line, dock U for errors, and
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I have a friend who works for them
and loves it, still very happy after a year and a half.
I have a friend who works for them - sm
They are AOK.  They leave her alone and she enjoys the work. 
Not sure how the pay works, but my friend's min. a day is 100
x
I have a friend who works for them. She seems
find out more at gomdt.com
I have a friend who works there. They definitely do
See here for confirmation of their offshoring (page 10, PDF format):

http://tinyurl.com/l3ohz7 (and clickable link below)

Vendor = MTSO and Provider = healthcare provider contracting for services from the MTSO, btw.


I have a good friend who works there and she ...

tells me that she loves the job.  She says there is usually lots of work, except for the occasional holiday slowdowns that seems to be across the board for MTs.  She said that she never has a problem with getting her pay and she said that likes the fact there there are not a large number of emails coming at you and interrupting the workflow. 


 


A friend of mine works there...(sm)

the pay rate sounded a little on the low side to me (I'm thinking around 7 cents, 65 cpl), but she really didn't have a whole lot of experience when she started, either.  (We had worked together for about a year and I trained her as a new graduate before we both quit the company we were with.)  She really likes working for them; it seems like their trainers/QA people are really decent folks who give pretty good and fair feedback, which is something she really likes.


I do know they have benefits for both FT and PT people, which is pretty rare these days.


Is my KS friend who also works for the hospital that is down there? (sm)
Wow!  Three days in a row now!  And this is my first week! ha!  It really helped me that you haven't had this problem for four months and also the director, I know I cant say names here, reasurred me too, and I completely trust her.  Well, you knew it was back up before me yesterday, so, let me know if you here anything! Thanks ----
I have a good friend who works there and...
My friend works there is happy with her job. She does say though that people either love it or hate it - no in between. I do know though that they are trying to go to mostly a voice recognition platform for their accounts and they are trying to phase out MTing as we know it.
It's true........friend works there....sm
been there for a long time and she got a pay cut and I think she was in QA
A friend of mine works for them
She's on a radiology account and the last I heard she loves it. Always plenty of work, pay always on time and accurate, and nice people.

Hope that helps.
I have a friend who works for them and she loves 'em. don't know about pay
nm
A friend of mine works for a hospital that has hired a director from one of the hospitals in
Pittsburgh and she wondered if he outsourced a lot of work or what he did when he goes into a new hospital.  They have all at home employees now.  I believe it was Allegheny Hospital.
Too little, too late? It is never too late. I am one person, true, but together

Let me tell what this ONE person achieved on her own and then you can imagine what many of us can do if we stand together.


Two years ago, I was working as an MT for a local hospital.  One day, we were told that our overflow was going to be outsourced to one of the nationals, just the discharge summaries and not even all of those.  Two months after they told us that lie, they called is in one by one and fired us because they were outsourcing the entire dept because it was cost effective.  The service they were using was a very large national who I happened to know had a reputation of offshoring.  And I just knew because our little hospital had easy as pie dictators with maybe 4 out of a staff of 200 that were ESL, our work would most definitely be one of the accounts offshored.


I was angry!  Oh, they offered us jobs at the service and told us we would definitely be working on our hospital, but I'm no fool and I knew it would be a matter of time before we were forced to take secondary accounts which would eventually become our primary accounts and our little hospital would just disappear from our queues. 


I refused the job with the service on moral grounds.  I refused to work for a company that offshored.  And then I decided to channel my anger and outrage into something proactive.  I wrote letters to every newspaper in my area.  Every small farming community newspaper this hospital served, and the big city newspaper in the big city close by.  I never dreamed that anyone would pay attention at one woman's rantings.  But a funny thing happened.  My letter was printed in more than one of the papers I sent it to, and reporter from one of the larger newspapers called me and asked if I would do an interview.  I said absolutely.


Long story short, they did the interview and then interviewed the administrator of the hospital.  They put him in the hot seat and asked him about offshoring health information to India.  He had no definitive answers to give except that he would have to look at the contract and make sure that it was stipulated that his hospital's work was not sent over seas.


It was a small triumph, but I took some satisfaction in it.  Two weeks after that and just when I thought all the hoopla had died on my little letter, another letter appeared in the newspaper -- from an HIM director at another local hospital who said as a result of reading my letter and interview, that she had received a number of calls from concerned people asking if their medical information was being sent and transcribed overseas.  She wanted to write the letter just to set the record straight that her hospital employed their own MTs and did not outsource to a service nor did they offshore any of their work to third-world countries.


And I'm still not done.  Still a few weeks later another letter in the big city paper was printed from another HIM director assuring the community that her hospital employed its own American MTs and did not outsource or offshore.


Now, everything has quieted down since then, but I managed to ruffle some feathers and make a point, and if I (one person, one middle-aged work-at-home mother of two) can cause that much ruckus -- think what a whole bunch of us can do.


I think we, as a group, need to take control of our industry and our career destiny and do something.  Maybe march on Washington DC protesting the offshoring of American jobs -- not just ours, but ALL American jobs that are being offshored.  There are more Americans out of work and losing work to third-world countries and corporate greed than just MTs!  Our government needs to hear our voices!  We need to MAKE ourselves be heard! 


Instead of sitting back and pasting little smiley faces in our posts and saying good luck with that we need to come together.  There is no room for MTs willing to accept lower wages, no room for MTs whose hearts bleed for our third-world counterparts, and no room for MTs who want to sit back and do nothing, but reap the benefits when the strong win the battle.  We've reached a critical turning point and it's time to take up the cause and change the future. 


They dock you for mistakes that are not there or even if you go by AAMT BOS
No matter what, they dock you. When they cannot find mistakes in your work, they make them up. Late paycheck. I would make more money panhandling! System goes down...
also dock your pay for not meeting QA standards..nm
xx
Yeah they dock you a days pay if they want to. not fair.
:(
Do they still dock pay for slightly lower than normal

expected QA scores, and use stars and apples as QA scores or do they come in real numbers now?


Had to toggle between many screens, no support or qa to speak ofl they dock $10 per document
;p
Old posts say they dock lines if the client is unhappy and starting pay is very low for 1200 lpd. nm
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Errors
Yes, they do deduct for MAJOR errors that affect patient care, not for minor mistakes. If you don't make major mistakes that you should make anyway, you don't get deducted. Duh.
more errors
that should read, major mistakes that you should NOT make anyway. duh. LOL!
errors
Well putting an 'a' or 'an' out of place IS an error, right?  That's not nitpicking, it's QA!
If I cant make QA, dont give me work. Dont dock
x
The platform is Word. Their program works with Word but does not change how Word works. nm
The benefits just changed the first part of this month. I don't have them but I remember them being reasonabl for a single person. Family and spouse was not reasonable in any way (in my opinion).
There are errors in your posting
and whether or not it is only a law enforcement agency who can provide certain information with good reason...there are companies who can provide any information about you that you would rather be kept from public view without good reason.
Plus, how much will they deduct for errors? (nm)
v
Your'e right, the errors have been corrected.
It was written in a fit of passion after just learning that I lost my job, excuse me. I hope you are never put in this position and don't ever get emotional about losing your job. I am sure you can walk on water also.
Not sure about QA deducting for errors.
Not to toot my own horn, but my QA scores are pretty high so that's never been an issue. The time off isn't technically acrued like on a weekly basis or per hours worked, but you don't just get 2 weeks to take off a month after you're hired, if that makes sense. I'm not sure but I think you might be able to take 1 week after 6 months, something like that. I don't recall how the sick and personal time are allowed to be used in the first year, since I've been there almost 4 years. I'm certain a recruiter would be happy to answer questions along those lines for you, although I'm glad to help with anything else from my general perspective as a current employee.
Docking for errors
Run for the hills.  I think this is absolutely terrible.  Tell them to take a hike and leave.
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client.  The problem is, when checking the client instructions there is nothing in there about what they are counting me off for.  For example:  we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course.  I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this.  One QA said no big deal, another QA person counted off.   I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something.  I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes.  I do QA at my FT job so I know how it all works, but it has to go both ways.
They do not charge you with errors while
on 100% QA so the score always shows 100%,  They do make corrections in your reports if needed, but they don't count against you.  Once you are released from 100% QA (I was released my second day, some still on 100% for much longer) they only QA 3% so most reports where only blanks are filled in your QA score will show at 100%, but it doesn't mean your monthly QA score is 100%.
Errors and omissions
nm
Errors have to be weighted, some
errors are bigger than others -- i.e. wrong medication transcribed or total phrases left out versus a word misspelled or the wrong punctuation, BIG DIFFERENCE that could be very detrimental to a patient if that report is the only one another doctor is referring to.
Did you catch the errors after you sent it
Or did the company call them to your attention?

You can always correct the errors and resend it, asking them to disregard the first submission if you caught the errors.


formula for check sent for errors on DQS
did anyone from MQ call to ask how their check amount for the errors in calculations on DQS work was derived at?  i sent an email to the payroll dept in our region when I first got the check and she responded by telling me that she had sent it on to corporate and that they would get back to her on how to handle this.  i get a call today from corporate and i was given an incomplete explanation -- IMAGINE THAT!!  I was told that the average that they had obtained after taking a sampling of reports and coming up with the average was not going to be furnished by MQ to the MT.  i requested from that person to find out for me why.  it's my money and i want to be able to see how they came up with that figure.  Why shouldn't I be able to have that info as it pertains to me and my money so that I can take my own number of lines and multiply it and come with hopefully the same figure.  Need I explain that??  oh, and i was told that I was the only MT that had requested that information -- that all the other MTs who had questions about the check were satisfied with the answers that were told them. i told this person that i was tired of being told that I "was the only one" who had the problem and that no one else had brought it up.  they try to make you feel like you're the only who has brought up such a thing and act like you're being out of line for doing so. 
verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):

Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."

Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.

You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."

If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.

If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.

Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
How do you keep from making small errors

Alright Transcriptionists, I need some advice. I am fairly new to the transcription world, less than a year. What I wanted to know is how do you stop messing up the little words, the non-medical words. Arrgh. It is not constant on my part, but every once in a while I cannot tell the difference of what the doctor is trying to say, but it makes sense either way I type it.  Examples on words: on, in, of the, a, to (not any one combination of these words) I  Google it and get just as many hits for one as the other. 


I have no problem with my medical transcription, its those English 1-2 letter words. Sometimes I feel like I spend more time trying to figure that out than anything else in a report.


Thanks for advice.


you don't make errors doing MT work with
i cannot believe that
every human makes errors.....
we get paid low enough as it is
keyboard sticking .. thus the errors!!
My apologies .. I am going to buy a modem and will get a new keyboard as well .. probably need an eye appt. too!!
Errors kill people
Most companies don't dock for simple errors, they dock for repeated major errors. You said you were a nurse, what would have happened if you gave a medication the patient was allergic to? It's the same with this job.  ONE simple error can cause serious harm and to have a flippant attitude about it is extremely sad.  What if that were your parent, grandparent, or child in that bad and the attitude of the person causing harm was oops.
Agree with below...too many errors were made
nm
Punctuation errors, not spelling
Didn't see spelling mistakes, but plenty of grammar/punctuation errors.