Focus Infomatics/Nuance

It is no longer a mystery to me as to why or where our worktypes (especially ER) are slowly disappearing from accounts at Focus Infomatics/Nuance.  On their website, Nuance has stated that their goal is to totally automate transcription.  I wonder if that goal includes the eradication of MTs?

Anyway, here's a peek into the future with Focus Infomatics/Nuance:

http://www.healthcareitnews.com/story.cms?id=9978&fromRSS=true

There's more information on page 2 as well.

• Focus Infomatics/Nuance - Alice
  • MTs gone - sunk
    • Even the editors - Alice
      • VR/SR is terrible! sm msg - QA Lady
        • The Dragon 10 product by Nuance is 1000 times better than VR on - sm
          • Even with the best VR system, there are a significant number of docs...sm - Henrietta Hippo
        • ER already 100% automated - Alice
        • The statistics are that only 7% of transcription is SR editing. Think about all the sm - Older-Than-Dirt
          • Could you see the residents and fellows using VR, what a joke. SM - Scooter
          • Many doctors' offices have something else - Alice
            • Also laptops - Bessiebug

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I would avoid this company completely.  After much emailing back and forth with Janeen Neale, who led me to believe there was an account for me, I was advised yesterday that there was a hiring freeze for my intended account.  No mention of this was ever made to me before.  Also, she advised me that Vista and Word 2007 would work just fine -- then in yesterday's email telling me about the hiring freeze, she also added that the account didn't work with Vista/Word 2007 -- only XP/Word 2003.  To add insult to injury, she even got my name wrong!!!, lol.  Avoid this company.

Does anyone have any info about this company?

I was sure I had read previously posts but I am unable to find.

Maybe I am just looking for the wrong word  combination or on the wrong board?

Any information appreciated!

Hello,

Whenever an employer requires you to work a certain schedule or attend a mandatory training, they are are absolutely required to pay you a minimum wage.  Period.

Long story short, I was in the same boat and contacted DOL a few months back.  With regards to Nuance/Focus, a company located near Boston, MA, here is the DOL office to contact regarding the issue of not getting paid properly:

US DEPT OF LABOR
WAGE AND HOUR DIVISION
JFK FEDERAL BUILDING
Room 525
Boston, MA  02203

Phone:  617-624-6715 or 617-624-6700

Persons to speak to:
Mr. Paul Sullivan (not sure of his title)

Mr. Robert Lang, ( I think his title is Assistant District Director).

I really don't think eScription is going to like the fact that Dictaphone/Nuance is going to be working on their platform and learning their secrets to their software.........do you?

This is so interesting to me as I am an eScription editor.  Maybe it is time I start my own business again and contact all of the eScription hospital accounts or contact eScription and get their input on this.

In reading Nuance's press release, Bringham Women's Hospital is an eScription account not a dictaphone account.   Very interesting......Don't you think?  Would love to hear opinions on this.

Please tell all the good and bad!!

Thanks

Are you with FI right now?  Just wondering if your full time or part time.  I would only go on part time and wonder if that would keep the work consistent?

Thanks, again!!

I've taken part of the test at Focus Infomatics and they called me asking why I hadn't finished it, if I needed help, etc (I was just putting it off).  I have 2 years hospital experience.

Anyone worked for them? After some of the archives I looked at I'm starting to get a little nervous... and their website has minimal information about them.

Pros, cons? Benefits? Any input would be appreciated!

Hello - I interviewed with a very nice woman; however.... the QA pay is 3 cpl, they have absolutely no benefits, no PTO plan in place, no shift differential, lots of no's and the 3cpl - I believe that, if memory serves, there is a quota as well !!!  However, according to the woman I spoke with; their VR software actually increases the MTs line production up to ---- ARE YOU READY ?? ---- 400% (yes, that is 400 percent)!!!  Wow, and I'm not impressed as that is not realistic .... you be the judge.

They don't mention they outsource work either  - Most all of the Transcription Companies are outsourcing work because the MT work force is slowly dwindling - there are no young women or young men taking the places of those of us who have been working since just after the chisel and stone.  I just want to know when I inquire that a company is telling the truth.  If they hide information or provide mis-information up-front what do you think your work relationship will be ??? 

I just started with them this month.  They do IM, but not to death.  Only when there is a stat job that needs to be done, they will let me know it is coming up next.  They are very flexible with my work hours.  So far I have no complaints.  Yes they do deduct for errors, but they let you know that before you sign on with them in their contract, so there are no surprises.  They want an accuracy of 98% and above, and any good MT can maintain that.  Good luck with whatever you decide to do.

Just curious, thanks.

Just to clarify; my only problem is that I am not making money. Otherwise, I have no complaints.

Okay, I read the posts below on Focus Infomatics and seems some were not happy with them.  Is there anyone who is happy with them?? Just wondering as I was offered a job opportunity.  Thanks for the input.

I have been waiting 2 weeks now to be trained. I get excuse that they are having technical problems. If they are having technical problems, how is the work handled? The person who trained me on Dictaphone was rude. I am still waiting to be trained. I don't recommend them.

Has anyone ever heard of this company - Focus Infomatics?   Any info would be great.  Thanks. 

Say - i work for Focus Infomatics - been there about 2 months now - I get paid on time always - never got my pay docked - seem to have work when I need it - true 4 cents for editing and 8 cents for transcription for acute care which might be a little low but plan on asking for a raise in 6 months - anyway, everything I've been reading is not true - pay isn't the greatest but then most MT companies the pay isn't that good - unless you work for a physician direct you are not going to get big money doing MTing - I receive soc sec so this job is just a supplement but for younger people who want to support themselves doing MT I would say get out of this business - you are not going to make big money to support yourself doing this unless you work direct - I dont know where this profession is going - but we are definitely ALL underpaid - and one more thing - there is so much negativity of companies on this board - why dont the happy MTs share where they work so a lot of us can apply to good companies - instead all I read is how bad every company is - if this is the going trend and that there are not very many good companies - it's time to leave the MT profession and go on to greener pastures - we work very hard - these words are not easy and we are all UNDERpaid - but unless we all get together and unionize i don't believe this profession will ever improve.

Considering accepting employment with Focus Infomatics...Any information about them?  Good?  Bad?  Experiences?  Do?  Don't?  Any advice would be good.  Thanks in advance...

I just passed my course and I am looking for experience.  Does anyone know anything about Focus Infomatics?

Thanks!

I just received an offer of employment as a QA with Focus Infomatics.  The only information I can find on this company is two years old.  Anyway have any recent comments on them? TIA