ExText - iChart platform -- HELP!!!
Posted By: Bea on 2006-05-09
In Reply to:
 I am starting with a company that uses this software. I've never used this before and I'm FREAKING OUT. Can anyone offer any advice on this software? Bea
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Companies using Extext/Ichart
I got a very interesting email from the Ichart team from Dictaphone. I had written them because I had been questioning my low low line counts with a particular company that I am no longer employed with. They had disabled the control I feature so you could not see your session statistics. The excuse was - they didn't pay for headers or footers thus the line count not accurate. Well, fine and well, I asked for a breakdown report by report of what my line count was for each of my reports. I was told they didn't have this information, I was told by Dictaphone in this email that the administrator certainly does have this information, and that the way lines are counted varies and are totally set by the administrator (or your employer). The Ichart team did tell me they are working on getting that available on the Ichart site so you can see report by report what your line count is. I think this is the only fair way. Line counts should be verifiable for each report, not just a lump clump number. Lets say you did 700 lines like I did one time. Well, I did about 28 reports. These were H&Ps and consults mostly with very minimal progress notes. Do the math, the 700 lines just does not add up right with the # of reports. So, bottom line, if going to work for an account that uses this system beware, ask questions. There are a lot of companies out there using it and disabling the session statistics
iChart platform???
I am about to start working for Focus, and I was wondering if anybody can give me input on how iChart is to work on. Is it very MT friendly?
TIA!
If Ichart deducts 8% from ExText line counts, you are actually not getting paid for spaces
It is the equivalent of a 70.2 character line with spaces, 65 characters without spaces.
What platform are you on? I am on Extext and can't get to 200 lph
DD & ExText is the best platform ever EZ
.
OSI..ExText platform ..nm
ExText is a transcription platform
it is Dictaphone ExText. It's a great Word based platform that some companies use for their transcription. Very easy to learn and use!
ExText (Dictaphone) is platform..
I've never used Extext before, so I'm learning. I really like it so far. It's been easy to learn.
They use Dictaphone ExText. It's a really great platform.
x
Love ExText platform but not sure about companies as I'm an IC. nm
x
I am working on Extext platform for another company
huge difference in line count, same type of reports, same hours. I can nearly double what I did there in the same amount of time. I don't know quite what the problem is but a lot of people have complained about it and we still haven't gotten an answer to our satisfaction. I have talked to people who left there and who posted their story here and elsewhere and they got a threatening letter from the company attorney. Absolutely no grounds for this, folks are just relating their experience.
Have any of you ever worked with EXText and RISS rad platform?
Very interested in pros/cons of the RISS and how it interfaces with EXText. Please feel free to email if you prefer
I agree. Extext is the platform I've ever worked with. nm
x
my favorite platform is dictaphone extext. interested in hearing what yours is.
/
ichart
Just curious if anyone is having problems with ichart line counts for the last 3 days?
ichart
Go to this link and put in your ID with the number part for the password. https://admin.ichart.com/login.aspx?ReturnUrl=%2flogon.aspx. Go to My Line Counts. Choose the server. Go to Specify Date Range. You can choose any date range but always for the end hours put 23:59. HTH
When you are in iChart...sm
you can see it broken down by hospital. Make sure you are using Internet Explorer. When you get into iChart, you ask for My Line Counts. Once you are in that screen, up in the right hand corner in green is Specify Date Range. Click that. Select the day prior to today (on the left calendar) and today (on the right calendar). Set the time range for 2300 under both calendars and click Submit.
This will give you an accurate count for that day, EXCEPT that during peak hours it may take an hour after you have finished working to give you the final count. After about 4 p.m. EST it is only about 10 to 15 minutes for a final count. It breaks it down by hospital, but also gives you a total.
You can figure 1 day, 1 week, 1 month, it doesn't matter to the program. Given the delay, it is very hard to tell how many lines you are doing in an hour, at least during the day. If you only interested in totals, that is easy to figure out.
Not ichart
I currently work for another company. I type in Extext. My line count is always there whenever I want to look at it. Slow server, thats bull. Write to iChart.Team@Dictaphone.com they might be able to help you with this.
ICHART
Has anyone worked on this, if so, what did you think about it? And productoin wise? Thanks for any information you might have. Have a great day!
iChart information
I guess I'm just curious about how to use auto correct or normals, stuff like that. I'll be starting with TSI (Transcription Services of Illinois). Just waiting on Dictaphone to get their stuff straight.
or that 20-30% went to dictaphone/ichart
too many cooks..........
It was a problem with ichart
We were sent email by the company explaining the problem and the issues were resolved. Transtech is honest and forthright about their business and some of the posts bordered on slander, I assume that's why they were removed.
No, not an Ichart problem...
it is because TT tells Dictaphone what to set TT's line count for...this often happens with companies who use ExText. That's why I left.
Not an IChart problem
Is 100% correct. The above poster has it correct. Companies tells dictaphone what to count and that is the line counts you get.
Dictaphone iChart system?
Has anyone heard of this program for transcription? Opinions, good or bad?
TIA!
K
Been working for me right up to this moment, Ctl/I and iChart, since Fri. nm
s
Be sure to put ichart "to" time in as 23:59
..
Send file in ichart
Ctrl+N = to send a file, but only if it does not have any blanks.
Ctrl+L = to send for review, or if it does have blanks.
9cpl and 11 cpl for weekends. Use ExText. My ExText version wasn't compatible with theirs
,
Will Ichart interface with Instant Text?
x
If you have to use what THEY say to use, you're stuck. Ctrl + I and logging in to iChart do not
g
To clarify I get around their game & count my own too - ichart is short!
Tired of being ripped off
Ichart does not give us the # of reports, lines per report,
but does give a pretty instant line count, most of the time. However, that counter is set which ever way the MTSO wants it to be set. They have complete control of that setting and what the MT is paid for.
At least, that is what I was told. Inhouse we could use Ctrl I at anytime to get our exact line count -- true line count with every stroke counting.
Documented line count each report, then compared to ichart end of day
nm
RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL
On Transcend platform you have to click, click, click all day and still get errors, change screens constantly - its a nightmare to work in.
Yes, SPi does use this platform....it's a great platform, but not worth working for SPi. nm
#
Doesn't apply if your OSI account doesn't use Ichart.
It is the Ichart only for OSi where you are cheated.
Bad Platform. I personally know of 3 MTs who left because of the platform.
If you are like me, the bottom line is wages and what I get in my check. I have never worked for Amphion, but I personally know of 3 MTs who worked part-time at Amphion before quitting their other service to see what Amphion had to offer before it was too late. All 3 quit Amphion and stayed with their other service because of the Amphion platform. Too hard to make any decent lines.
Something to think about.
********************
Here is one post from a couple days back:
Posted By: Amphion on 2005-12-02
To all of us trying our hardest to grab our work when it is available, and then still only make 24 bucks a day because of the garbage platform.
It is an ichart problem not a TT problem
NM
EXText
I just wonder what companies use EXText as a transcription platform? If you've worked on it, did you like it? Is it MT friendly?
EXText
If you are referring to Dictaphone EXTtext, it is basically transcribing in Word only it has it's own Expander (you cannot use SmartType and other Expanders with it.) It is user friendly and works quickly.
I used IT with EXText, too.
nm
OSi uses EXText...nm
oo
extext
Could you tell me about the EXtext? I have a chance to switch from Merit to that, what do you think about it? I really like Merit so I don't know what to do.
EXText
I have never used Merit, but I have heard from my team leader that the MTs who use it like it. I was using EXText for the past 2 years and like it fine, very happy that Medware could get me started in 1 day and save all of my Expander file.
EXText
OSi uses it.
EXText
I have worked on Dictaphone's EXText platform for 5 years, for 2 different companies, and I love it.
ExText
OSI and Intellitype
ExText
What is the name of the company and do you still work for them? I am about ready to accept a job, but it seems like I do remember her saying something about ExText. If everything you are saying is true, I don't know if I should go to work for them. Now I'M IN A PANIC!! Plus, everything else about the job sounded too good to be true. So maybe that's because they use ExText? PLEASE REPLY as I need to get back to them soon.
ExText
I personally really like working with ExText. No problems in about 2-1/2 years. I don't know what your question, do they really take 30%, means but assuming you mean the ExText program, then my production is just as good with it as it has been with any other program. Believe me I would notice if my production went south; that happened with XX Company on DQS. Very occasionally it seems to be a little slow loading jobs but the only time I ever have to really wait on it is if I have a couple of really short reports in a row, otherwise 2 jobs stay in my que all the time. Good luck which ever way you decide to go.
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