Evidently things haven't changed since I left. Sounds like they've gotten worse - LOL
Posted By: BTDT on 2006-12-31
In Reply to: Had to toggle between many screens, no support or qa to speak ofl they dock $10 per document - for errors. nm Another ex:SmartMed
nm
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
Search the boards. Things have changed for the worse, IMO. nm
x
so your point may be that things haven't changed.
nm
Everything I read suggests that unfortunately things haven't changed...
at that time the Suits were making promises ... like a 2-hour TAT on all WTs ... and they were willing to allocate as much manpower as possible to win the contract ... it was nuts.
Sounds like they haven't changed much since they were Edix.
That was the biggest waste of time for me. I literally would be at my desk on and off for 12 hours to try to get 8 hours of work. We got the same excuse, holiday slowdown. BS is right! Hello! Halloween is not a holiday that people take off and vacation for. They were sending as much of that work to India as they could. Of course they asked us for a list of the worst dictators on our account, which we foolishly provided. A few weeks later, that is all I would get, the worst of the worst. They sent the best dictators to India, and we had to fight for the scraps of crap that was left. Get out, get out now, don't wait. Best thing I did was quit that job. It will suck you dry, monetarily and emotionally.
That's a shame. It sounds like things have really changed. sm
I was there for 5 years and always thought that D really cared about providing enough work for everyone. Maybe all of the industry changes have caught up there too. I hope things turn around for you and everyone else. Although I do not have a family, I am my only source of income, and I know how scary the no-work situation can be.
Good luck!
I haven't left, but looking. I've been
offered at least a dozen positions, all the big nationals all the way down to small local companies and none thus far have offered me a better situation. I haven't had one yet offer me more $$, a more flexible schedule, better dictators, or an easier format. QT isn't as good as they used to be, but I still believe overall they are better than 99% of the companies out there.
The owners haven't changed, MT supe hasn't changed
I've been in their office. I know the people. It is a sweat shop and you will never be paid a decent amount or get respect. You won't know which is a good or a bad day for the person you report to until you literally get yelled at.
They have to offer bonuses because their reputation is that bad and nothing has changed. You may get work that has been recorded 3 times from some of the worst accounts you could ever imagine. They take accounts no one else will touch. That hasn't changed.
I've heard only positive things about them. So, I applied, but haven't heard a word. Maybe fl
nm
Interesting, I haven't seen it get worse
Believe, me I'm not a Spheris cheerleader. Most everything about working here sucks these days. The pay, the insurance, the workload, but I have not had problems with Cornerstone and only see it making improvements as time goes on. It certainly hasn't gotten worse.
I agree, there are worse things in the world...sm
than going to Saudi Arabia and getting a nice salary, I can imagine.
Especially if one is free as a bird and has no other obligations.
Unless things have changed, no, you have to sn
use the Bayscribe spellcheck.
I see things have NOT changed there!
SOS - same old stuff, different company.
Maybe things have changed
for the better since the buyout last year. But, what you describe is not what they sent me in their information packet.
things have changed...
They did have Future Net when I was there, which is the best platform the have, but they had other accounts there were still on the old DOS Word Perfect, which seemed weird to me. Anyway, the ASR must be new. There was slso a lot of game playing going on when I was there, which is an understatement, and I will just leave it at that!
things have changed...
I had been with Focus since May and there were the American employees, as far as MTs and staff, but most of the team leaders were Indian and I am sure they had the Indian MTs as well. In May 2008 all the American MTs received letters that they were bought by Nuance and that all ICs would have to become employees. Just recently, all of the Indian team leads have been let go, so I am not sure what this means, but it does not appear that they are Indian owned anymore. The funny thing is prior to this a whole American QA team had been let go, so very confusing. The Indian team leads are being replaced with American tead leads now. I had no problem with having Indian team leads, as they were great to work with and respected our work. I did not have a bad experience at Focus during my time there, but the changes going on now are confusing and I am curious how things will turn out. They were my first company, so I wish them the very best.
I have to agree. I have been with MQ for a very long time and things just keep getting worse and
worse. I can imaging this new pay plan that is such a guarded secret will not be to our advantage that is for sure unless you are willing to work 24/7/365 which is what they expect now to make money. You are constantly jumping from account to account and ASR has picked the good dictators out so it is a constant string of mushmouths left that ASR cant understand, etc. etc.
I hope things have changed -sm
I worked for Edix too, and although I know some people weren't treated well there, I felt I really was. I had a really great supervisor. I just wasn't able to make money with that system. It was too slow, so I left after only 3 months.
Well, things have obviously changed in the last couple...sm
of years since you have been gone. Didn't seem to me that the right hand knew what the left hand was doing and just horribly disorganized. Sad testimonial of what is going on in the MT field as well as all over the US in all fields!
Things have changed since my last post right above yours here.
I let them know I was not making money and they started training all over again on a different account. I did not want to start all over again so I went full-time with probably the best company on this board and won't look back. Forget about struggling, and just putting up with something as I mentioned above this post (right above yours here), accept nothing but the best... and don't settle no matter what you do. No job is perfect, but there are managers who don't cheat as well. Go for the ones who don't cheat. Good luck to you.
I work there and things apparently have changed since you were there.
Not all the people you named are still there nor is the dental plan Delta. It is Guardian. Insurance is excellent.
Now, they hire employees and not ICs. They do that for a reason. They can better schedule and meet TATs that way. I think employee status warrants meeting your hours, but what I do know is that they do allow some flexibility and if you need it, all you need to do is say it as long as it is not 12-hr flexibility. If you have to run out and get the kids, tell them.
This company is a good company. The people are quite nice. Their QA staff is good. They do follow the BOS to a tee.
It's a personal choice, but if someone did not at least check them out, I think they are missing out. They are very good. Best QA staff I have ever worked with.
Maybe things changed since I quit there because I refused to buy
the equipment. It is not just a router, it has to be a Cisco router, Cisco modem, etc. And don't fall on the floor when you see the length of the gross lines, lol.
I am so sorry to hear that!! Hope things have changed
for your sake:( Terrible co. IMO
Very happy when I first started but things have changed -
I believe they have overhired and all the accounts are running out of work. There is a lot of demographic stuff to do too so that slows you down a lot. Pay per line isn't great but they do pay PTO in a fair way and I like the platform they use. All in all I'm still happy if they weren't running out of work -I will just have to wait and see how that goes.
You're welcome. As I said, this was 5 years ago or so. Things could have changed. sm
I would just be careful. They used to have a woman in the office named Crystal. I would call and tell her I had run out of work, and she would just laugh and tell me to take the day off! How nice ... except that I needed the money. In all fairness, though, I am sure they could not have stayed in business and kept employees if they kept on that way. I read awhile back that if you pay $20 each check or something like that that they will Fed Ex your check to you, so maybe they are trying, although I don't think you should have to pay for it.
Good luck in finding something. I know what it is like to be the sole source of income. 
Did any of you try emailing or calling D herself? Perhaps things have changed sm
since I worked there, but it used to be you could talk to her and she would listen and make things right if she could. Maybe she is not as much involved in those things anymore and it is mostly C handling things. It just seemed worth a shot. It is sad to see so many people unhappy and scared for their livelihoods.
Good luck.
My how things have changed. I am now drowning in work from
the new clients, I guess, and they are bringing on two more this week. Hip, hip, hooray! Might even get a bonus!!!
Unless things have changed drastically, they are NOT nice to work for.
You will get calls at all hours to work, mostly because no one has enough sense to realize that there is a big time difference between the east coast where they are and the west coast where I am. I routinely got calls from Rose between 4 and 5 a.m. to see why I was not working when my schedule was for 7 a.m. pacific time. The accounts were awful. And the recruiter is just that - do not believe all the praise and glory she heaps out. She may be sweet but don't fall for her line of bs.
Well sounds like nothing has changed. I work there now and it is exactly as you say.
Not sure how long I will stay. I wonder what kind of turnover they have with the lack of work, poor sound, etc. You would think they would get sick and tired of training new people. Their accounts arent what I would call easy accounts to learn. I guess it works for them or they would change their ways. With all the complaining these hospitals they have do about things you would think they would try to keep good MTs. I have never worked for a place with so much complaining about crazy stuff as they people do.
I don't think it's that bad. I've done a lot worse at other places.
nm
I haven't left, but....sm
I'm seriously thinking about leaving. I've actually been testing and sending out resumes for the last week and a half. They must have way overhired. My pay is almost 1/4 of what it used to be. It's been horrible!!! 
I've heard it is worse now, using their own software
nm
There was no real news or info. Just talked about upcoming things, etc. I'm an SE and haven't
one definitive word on anything either. Don't worry!!
I haven't started yet, but it sounds like the IC is truly an IC position. sm
While you are training, you are expected to work days, then it sounded like they leave you on your own. You are required to work 1 weekend a month if you do not have a weekend day in your normal rotation. Everyone is an IC until you have completed 6 pay cycles (3 months), then you have the option of becoming an employee. Your rate of pay is determined somewhat by your line count.
As for the platform, it is their own. They say it is easy to use, that it is Word-based. There was a post below saying it is NOT MT friendly, so I really do not know.
I am not sure if this helps, but I'll tell you anything I know -- just at this point what I know is not much. Good luck!
Sounds like me, I got it today and I haven't worked there since 2005
WEIRD!
No, things definitely have not improved. I left a month ago
and really wish I had listed to the posters on here.
I've been there for a while and haven't noticed
any changes at all. Did I miss something?
The HR person took files with her and really messed things up when she left. She was sm
the rudest person I have ever talked to, and Keystrokes is much better off without her.
I haven't worke dfor MQ, but from all I've
read about it Webmedx would be a better choice. They do overhire though and while one account may have tons of work you may not have enough work to get all your lines in, even if you work 7 days/week.
I can see a lot of problems in this way of doing things. That sounds to me like everyone's work i
up for grabs so that would push those MTs that have their acccounts grabbed up go onto other accounts. If you think this doesnt affect quality I think you are totally crazy. There are a lot of people that simply cannot do a good job on accounts this way and they are very good MTs. Very bad way to do business. I am sure quality is hughly compromised. It is always always best for quality and line counts to keep people with what they know. Even the hospitals can see who is in there and they know there are a lot of unknown MTs in their accounts and if the quality goes down or a lot of work is tied up in QA those hospitals are gone to another company.
Sounds like where I left. I do ESL very well, sm
but not as fast as English speaking dictators, so I was taken advanntage of by being paid the same line rate as the MT who cannot do ESL. In fact, at my current Hospital Radiology position, we had an MT who said she always tells the MT Nationals she can't do ESL, and that way she makes more money, how about that????
From the sounds of things, you'll go broke waiting
your resume. From the looks of things, it sounds like there is more crab grass than green grass in that Keystrokes pasture. Those who want to pay for equipment while being an employee can go ahead with their bad selves. That would be the number one  for me. As an employee, they should not make you pay for your own equipment  . Just put me in a  if you think that Meditech is a great platform. That program is all kinds of outdated and NOT  friendly at all! Okay, I've had my fun with the smileys!!!! Have a great day! 
This sounds like the company I just left!
I wonder if the MTSO has changed the name of the company? If it is the same company, I think you are wise to drop them and do it ASAP.
It sounds like you and I left right around the same time!
I left back in February 2007...just as things were starting to get really bad. I know that they were in danger of losing my primary account. I also heard that they had a massive layoff of US MTs that following summer. I'm so glad I left when I did! I remember feeling like a 10-ton brick had been lifted from my shoulders when I left SPi and started with my new company!
TSSC is really good. I've worked for other nationals and haven't been let down by them. nm
I've been working weekends for 7 years and haven't heard of this.
dd
I've done all those things (sm)
The Labor Dept. investigation has been going on since last May, and I immediately contacted SS when I found that discrepancy. Just trying to let others know so they can watch for similar problems. Thanks.
I've seen mostly good things on here...
I just signed on with them and am excited to get started. :D
Disillusioned....Sue's description sounds like the company you just left
except for the rental fee, which they JUST changed recently, and even then it was higher than the one Sue quoted. I still say you got a much better deal with Amphion.
Sounds like SoftScript. The left hand never knew
x
first, don't hate on me because I've figured things out... and it really CAN be done...
I work 16-17 hour days. I average about 50.75 an hour for all 4 companies. I also get incentives. I work 6 days a week. I have 2 kids, a husband and 2 dogs. and I make the most of my 1 day a week off. I work hours that nobody wants, accounts everyone hates and I have it in the bag with normals, short cuts and everything else that boosts my productivity. And there you have it. And in spite of the explanation, there will still be people saying bull crap ... fine, say it ... but don't hate someone because they have it put together in a tight package that works for them. I spent 19 years eating crap from horrible companies, etc. I finally got the right mix and I'll work it until it doesn't work anymore
I've heard good things about both...sm
but which one pays better? I'm curious to know too as I thought about applying for eMTS. Let us know. TIA
|
