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Enterprise doesn't show lines

Posted By: from 12 to 1 am - never has on 2009-10-06
In Reply to: Me too. I noticed my lines aren't ..sm - nn

Which is a different issue entirely, IMO.  Ever since they put the counter on Enterprise, there has been the 0 from midnight to 1 am glitch.  My lines during that time ARE counted on the timeclock summary page, but they will never show on the on-screen counter.  Why?  Who knows.  Never once can they uprgrade Enterprise without a bunch of glitches, and will usually only fix them if there is a huge outcry from the MTs.  The programmers are a bunch of airheads, which has always made me nervous and unconfident our IT department (along with the dubious help I may or may not get from the help desk).  I often wonder if they have any criteria at all for hiring IT personnel, or just take anybody off the street...




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It doesn't show India's
pursuit of excellence, it only shows how bad some companies want to save a buck.
The IP addy doesn't show up here. Some
boards show IP addy, but this one doesn't so no way to track.  If you provide any identifying info then they might figure out who is posting. 
The backlog page doesn't always show all the OT - sm
Beg to differ - my STM just send her daily update saying you could work extra on about 6 different accounts. I saw another STM this morning saying the same thing in her update. So sorry if I offended you.

One person's experience is not everyone else's. If you are limited to only radiology, no wonder you are out of work.
Could anyone recommend a company that is fair and doesn't show favoritism?
thank you in advance
Do all MTSOs with Ex-Text just show total lines

At my MTSO, when I check the I-Chart site, it gives a total of lines per hospital--no total number of reports or any kind of breakdown to make sure all my reports are in there.  The Ctrl-I function shows the number of reports, but the line count is inaccurate and only shows for that day only, so that's useless.  Am I overlooking something?  I hate being not able to track my line count accurately.


DQS doesn't cheat on lines (sm)
which you can easily verify by cut/pasting your report into Word or that MedPen word counting program (freeware) or something. DQS just doesn't pay for demographics, dates of admission/discharge, referring physician names, courtesy copies, and all the other stuff you're used to, even if you have to enter the data by hand, but who does anymore?

I know of 2 other companies that use DQS, both somewhere in the south. Accuscribe originally tested the program for the software company that came up with it, but many people have told me they don't pay for spaces and are otherwise "difficult." Dunno, never worked for them. Dictation Services Group is a very nice company, now part of VoiceWorks. www.dsg-inc.net. I did 1500 lines my second day with that company, only left because I had too many private accounts to do to give them enough time.

Instant Text's newest revision automatically imports DQS AutoCorrect glossaries!
keystrokes vs. lines doesn't really matter
If they stick to a standard 65 character line and include each keystroke as part of a line it won't make a difference. I made a mere 7.5 per line at a previous job (counted headers and footers) and made much better money because I was put on good accounts and kept on them. I've read some companies do not pay for spaces. My thoughts on that is fine, Iwouldn'ttypethem.

If it's not a trick line then counting by lines is okay.
60 min doesn't equal 600 lines imnsho..sm

I've done a whooollleee lot of research on this on my own transcription and I have never had 60 minutes equal less than at least 750 lines. Every time. So whoever first said that their 130 minutes is around 1800 to 1900 lines is a lot closer than the 60 minutes equals 600 lines, in my not so humble opinion.


And I don't even do MT, which I know has faster dictators than what I do. Think about how fast those docs go through their dictation trying to hurry and get it done. They are not speaking in a normal speaking voice, so heck it's possible 140 minutes could equal 2000 lines easy given that consideration.


But the one who said it is going to differ day to day is correct too unless you're typing the same dictator every day, then it's pretty standard. If you're using a platform where you can't count your own lines, is there a way to copy and paste into Word to get an idea for your normal daily dictation? Even DoquScribe has a way to copy into Word, so maybe you could do that.


Someone on this thread talked about 10 second dictations. If you could get your line count from something like that, then just multiply it times 360, then you have your line count for an hour's worth.


 


Anyway, just my two cents' worth. You're going to get different answers from everyone because everyone has different dictators. But I would still say at least 1700 lines for 140 minutes.


Doesn't FirstChoice pay gross lines? If so, then
6 or 7 cpl gross would be equivalent to about 8-9. Not very good, but could be worse.
Beyond Text doesn't work long enough to allow you to get any lines. nm
nm
ETrans doesn't hit 9 cpl until you're at 1400 lines a day. nm
s
But it doesn't address the problem of shorting of lines?
x
That doesn't explain black and white lines.

If not employed there we can't as a supervisor, but if the recruiter says black and white lines wouldn't that be just the black characters on a white page?  No spaces.


Medware's IT dept. obviously doesn't work weekends.No lines count for 2 days. nm
not surprised
The Enterprise side uses Enterprise. nm

Enterprise. NM
x
As far as I know they are Enterprise
All my accounts are Enterprise, and my supe mentioned the new accounts, so I assumed these were.
Enterprise
I like it much better than ChartMatrix. I was asked to help out on ChartMatrix from time to time and Enterprise is easier to work with.
Doesn't apply if your OSI account doesn't use Ichart.
It is the Ichart only for OSi where you are cheated.
Enterprise Platform
Does anyone here use the Enterprise platform and if so, is it fast?  Using DocQScribe and moving to Enterprise - can anyone compare the 2?
Enterprise Slowness
Any other Webbers out there spending half or more of their time waiting on screen changes, etc.  I'm about to throw this thing out the window.  My line counts are  suffering!!  AND it is only Enterprise.  Everything else is plenty fast!
Enterprise - My accounts are in OT right now.
x
At Webmedx, Enterprise does this. nm
x
chartmatrix vs enterprise
Anybody know the difference in these 2 platforms and which is better?
Enterprise has been great for me s/m
I've never had any document disappear, and I really like Enterprise. Occasionally slow, but I have attributed that to my internet service, because when Enterprise is slow, so is everything else on my PC that is on the net. Enterprise is easy to use, IMHO.
Webmedx, Enterprise
I do Radiology on Enterprise for Webmedx and run out of work on a daily basis. I enjoy working on Enterprise, there is just not enough work. I also work on Chartmatrix, but prefer Enterprise.
I'm on the Enterprise platform
They had me use their computer. I have the family insurance, including medical, dental, and vision. I do approximately 9000 to 10,000 lines a week when work isn't slow (which isn't often on my 2 accounts) or I'm not dealing with any sick kids (this winter has been AWFUL).
yes it's Enterprise I meant
I have worked a little bit on ChartMatrix, that is not as good.
Enterprise and ChartMatrix
I only work on the Enterprise side, so I can't tell you about the ChartMatrix side. I think Enterprise is about the easiest system I have come across as far as ease of use, as long as you don't mind using your cntrl and alt keys a lot (you do not have to get headers from a drop down list). I don't know what you mean by demos, but we have normals (both physician and MT created) that we can insert by using cntrl N to pick from a list or cntrl M to enter the code. I use ShortHand with no problems on this platform. They also allow instant text, though I have never used this program, so don't know how it works.

This is not a word based program. I have worked on a lot of different platforms, and this is one of the easier ones IMHO.
Escription/Enterprise
Anybody worked with both Enterprise and Escription.  Which is better?
Are you on CM or Enterprise? I'm finding sm
that it makes a huge difference if you are on CM platform - they seem to have weird rules.
do you know something about the Enterprise side
that we don't, in regards to there being no work here, I mean?  really bad today.  I keep getting NSA well into afternoon and that rarely happens...
Chartmatrix or Enterprise?
xxxxxx
Enterprise vs. Chartmatrix at WMX
my STM sent out a notice that said Chartmatrix work was going to become available if we were willing to switch to that platform and had problems running out of work on Enterprise.  before I respond I thought it might be a good idea if any chartmatrix MTs out there gave their 0.02 about the platform and the amount of work that's really available.  how do things look on your side?  tia
radnet/enterprise
I worked for Webmedx for about 15 months. They pay by line and the account I worked on used RadNet but we used enterprise for the voice files. It was a lot of switching back and forth between programs though I got pretty fast with the quick keys. Actually, they couldn't count lines in Radnet so it was by minutes, now that I think about it. I had to quit the job because I spent most nights refreshing and waiting for work that never came. I just started a new job, no radiology involved but still I'm liking it much more. There was talk about going to VR with PowerScribe and I didn't look forward to that because I worked with it in the past. I have to say, I don't like editing VR at all. I can see how the docs would want to edit their own but some the VR transcribed so poorly it would be like them typing the whole thing for themselves which I could never seeing the docs doing...lol.
I like Enterprise but I have good ISP connectivity. sm
SH is okay; I'm used to it. IT will work but is not supported by the tech staff. LOTS of work, esp if you are an acute-care person. If you have crappy Internet, Webmedx is not the best place for you.
How was the platform? Enterprise sucks
big time.  E-mail said TransHealth had a good platform and they would take the best of both. 
And I work Enterprise accounts
So this whole thing is just really strange.
I know enterprise is a clunky old thing
but some people like it. It is rather slow too and hangs up at times. What's really the worst is when you click to submit your document and it disappears and you have to do it over. It was a real pain to me when I used it. On the other hand, the tech support people were very nice. I don't know anything about chartmatrix.
2 platforms, Enterprise and Chartmatrix. sm
I only use Enterprise. It is somewhat Word-based. It's quite easily to use, although it do use some improvement, like all things I suppose. It can be slow, but that doesn't happen as much as it used to. ShortHand is the expander. Hate it. You can use IT. Demos depend on the account. You generally don't have to do too much with them, at least not on my 5 accounts.

It's an okay platform, not nearly as good as DQS, but I'll take the downgrade in platform and the upgrade in company any day. Good luck to you. :)
enterprise versus escription
Anybody used both?  What is different?  Which did you like best?
Enterprise. I really think there's a huge difference
in STM expectations and management styles. I find my STM fairly unreasonable and to be completely lacking in empathy/understanding. Even though I average 19-20,000 lines a pay period and have 98.9% QA, she is unreasonable in many ways. Oh well. Wonder if I can change STMs?
I'm speaking of Enterprise and radnet

Don't know what the situation is on Chartmatrix side.  They are still scrambling to place many of us at this very moment.  We spent all last week crying and praying that this was a bad dream.  Our largest account went VR and we were supposed to edit it, and upgraded our software and hardware in order to do it.  But the joke was on us because the day it went live it appears the docs decided to edit their own work and just not send us any more.  Very nasty surprise, and not blaming Webmedx mgt for this (they surely would not have pulled the elaborate ruse of upgrading hardware and software at their own expense), it must be the client's fault.


Still, they are now desperately scrambling to find work for the 25+ MTs on this team that are now suddenly with nothing to type.  NOT the time to be bringing in more newbies, IMO!


Enterprise Access Problem?
Anyone else using AT&T having trouble logging in to Enterprise to work?  
Maybe all that work should come off CM and move to Enterprise? sm
Maybe it's better all the way around and we won't suffer like you are?
Info on D&L Typing or Molave Enterprise?
.
Has anyone noticed a diffence with lastest Enterprise
update?  So far I can't tell any difference, slow as ever.   I wasn't sure exactly what was supposed to be improved. 
Anyone else having trouble getting into Enterprise for Webmedx today?
Called Solution Center and they say it's a router issue, wait it out? Just wondering if others are having this problem. Thanks!
Any companies that use Enterprise platform like Webmedx? nm

x


TT doesn't pay for spaces or ExText doesn't
nm
I'm getting tired of hearing your refrain that Enterprise sucks. sm
It doesn't suck for everyone. There are plenty of platforms and companies out there; if you aren't happy, why don't you go find something more to your liking? I just get tired of one MT trashing a pretty good company over and over because they have an issue with 1-2 items.