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Edix versus Spheris

Posted By: Miss Willy on 2008-04-28
In Reply to:

I worked for Edix a number of years ago, but I never worked for Spheris after Spheris bought out Edix.  Is there anyone who worked for Edix and did not leave when Edix was sold who could tell me what changes were made and if they are worth working for.  I saw some posts below about not being able to make the line count for the day.  Is this a sign that things are not good with Spheris?


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Spheris, did it used to be EDIX
nm
Spheris/Edix, sm
After working for this company for 6 months and not being able to achieve my normal line count, I started snooping if you will into their computer system and found MT line count and line count (not verbatim but like that). The mt line count was lower than the line count. Sure enough, every report was about 35% lower in that regard. Even a friend of mine saw the same decrease in her line count and we both could not figure it out. I asked my supe about and she said someone would get back to me. Guess what, no one ever did. We both quit.

You are just another victim of that company. Sorry!!!
Spheris Edix side
Notice how you didn't get any responses? That's because there aren't any good things to say about Spheris.
Used to work for Edix - how is Spheris?

Hi,


Used to work for Edix.  How is Spheris?  Have been out of the field for a few years due to health issues.  Want to hear it all - good and bad.  Thanks,


Hopeful MT


when I worked at Edix ... (now spheris) (sm)

when they were trying to get more hospital accounts within a system, they would promise them the moon and assign an absurd number of MT's to my accounts ... so that I got virtually NO work on my regular accounts and had to ask for more accounts -- which became time consuming and more importantly NERVE WRACKING to work on so many relatively new accounts all at once -- again -- some of which I got very little work on .... (very different from really learning one or two accts, adding another -- learning that -- then adding another -- truly I was a wreck -- oh and my line count truly sucked -- so when I saw there was an opening at a local MTSO, I lept ... I was stressed out and making no money ... and I had been on these teaching hospital accounts (my favorite) for over 5 years ... sad)


That's what the message above about accounts up for renewal (as in contracts) meant ... in my case, Edix hoped to get more hospitals in this national chain (most national hospital chains, I think, use more than one service so that if something happens they aren't completely left in a lurch) -- at the time I left probably almost 10 years ago, Edix also had a VERY unstable platform that was down a great deal ... trust me -- it was hell


I can certainly remember Edix and the change to Spheris....
Hi Miss Willy..I certainly remember the Edix days. I LOVED Edix and haven't found a company that truly yet matches what they were and how much they appreciated their MTs. I stayed through the switch, unfortunately, and then left just a little bit later. Spherix really was not the best place to be. Maybe it was because of the changes, but I really disliked it and had to get away. Probably should be grateful that we are both out of there, because they are a global company now.
I left EDiX/Spheris after 8 years there to come to Webmedx. SM
I moved over here in 2003 because I knew the recruiter and she told me it was a great place to work. She was right. The benefits are fair, the work plentiful, the bosses fantastic, and the QA staff wonderful. Good luck!
I have worked for MQ, Spheris back when it was Edix, Transcend and OSI. TransTech is by far the bes
The pay is decent, probably not the highest in the business but not the lowest either. The benefits are good. Pay is always on time. Great bonuses. Great communication and most of all I really like the people and it makes me enjoy being an MT again.
MDI versus MedScribe versus SoftScript versus Transsolutions versus TransHealth. SM

I'm getting ready to start applying and these are the companies that I'm looking at.  So give me the low-down.  Good, bad, India?


Here are my criteria:


9 cpl or better


Does NOT send work to India


Good accounts with at least 50/50 of ESL versus American dictators


Consistent work flow - no downtime or time spent waiting for work


Upper management should be professional, positive, and encouraging.


Pay for lines WITH spaces.


Is there such a job out there or am I just dreaming?  If there are other companies other than the ones I listed that would fit the bill, please feel free to let me know. I tested with TransHealth and I felt like I tanked.  It was a hard test and I had to use the mouse to stop and start the dictation as it was online test and you couldn't download the voice files.  So that made it a lot more difficult.  One of the dictators was cutting himself off through the report and I had to leave some blanks.  I'm very frustrated with this whole process of looking and testing.  Are all the tests like that?  Or are there companies that allow you download the test files and transcribe them using your pedal and software?  Ugh!  I am just so frustrated and discouraged.


Thanks for any helpf.


Medquist versus Spheris
I worked for MQ for 6 years. I was not a very happy camper most of that time. I was afraid somewhere else might be worse! Communication was bad, rental fee every month on computer, very disorganized in all aspects. Now, I've been at Spheris only 3 weeks but I can see a great difference. Very well organized, detail oriented. My supervisor does NOT call me if I am away from the computer 5 minutes or more. I think I will be very happy with Spheris. I also love the idea of changing accounts to a higher level and getting paid more for harder accounts--you won't find that at Medquist!
Medquist versus Spheris
So, do Medquist and Spheris both send work to India? Yikes- I am trying to avoid applying for work with a company that is pro offshoring. Any ideas of a good company to work for? I have 10 years multispecialty experience, not enough work, already with a small pro-India company who takes away from the Americans and gives the accounts to India employees, trying to get more work with a new company.
Yep, I liked it better when it was Edix too.
z
Transcend will go the way of Edix
when they pulled the huge pay cut on their platform and struggled until the company was sold, MQ who had very innovative ways to cheat their employees and their customers and is in trouble. This is all about $$$ in their pocket - make a big profit early and then leave the company and let it fall apart.
I worked for them when they were Edix and
they were terrible to work for.  You couldn't even scratch your arse without them calling and asking why you weren't typing and I have heard that it has gotten worse since they became Spheris.
That was me and Edix fired me due to chemo
.
The old Edix, before they put in the new platform, and before they were sold.
Team leaders were professional, they kept the team members informed of what was going on within the company, made sure the full time employees had enough work, and went the extra mile to provide samples for difficult dictators. It was as close to working in an office as you could get without actually being in an office. If they called you, there were no interruptions or background noise from family/animals, etc. Business was business. They were flexible. We got feedback monthly on our performance. After they changed platforms, everything changed and information was top secret so we were treated like mushrooms. I think most of the good team leaders left at that time, too.
That might have worked when co was still Edix, things are different
z
Is Edix former management at Transcend?
nm
Oh, yeah, I still do have the Edix cookbook...
and yeah, I do remember a cookie jar; I believe that went to the local thrift store. Yep, former Edix employee.
Can someone offer anything good to say about EDIX side
of Spheris.  I really need this job, but I have heard some not so good things about EDIX side of Spheris.  Also, there are no recent posts regarding EDIX, so can someone offer up their good experience with them.  The last I read, they do not pay for spaces and dock for errors.  I am not looking for a fight on this board.  I just want someone's elses opininion on EDIX side of Spheris.  I really appreciate this and I thank you and god bless.
Sounds like they haven't changed much since they were Edix.
That was the biggest waste of time for me. I literally would be at my desk on and off for 12 hours to try to get 8 hours of work. We got the same excuse, holiday slowdown. BS is right! Hello! Halloween is not a holiday that people take off and vacation for. They were sending as much of that work to India as they could. Of course they asked us for a list of the worst dictators on our account, which we foolishly provided. A few weeks later, that is all I would get, the worst of the worst. They sent the best dictators to India, and we had to fight for the scraps of crap that was left. Get out, get out now, don't wait. Best thing I did was quit that job. It will suck you dry, monetarily and emotionally.
reCan someone offer anything good to say about EDIX side
There is not an EDIX side. It is one company Spheris.
EDiX ...hated the platform, absent mgmt, no support.
........................................
EDiX--hand's down. A 4-letter, totally dysfunctional outfit. nm
/
If you made a graph of all the things taken away by Edix/Speris in the last 5 years.....
You would be shocked, although it has been 6 years since it started.....

first charging for errors, about 6 years ago (they stopped that), then insurance changed for the worst, regrading hospitals to their advantage so you would make at least 200. to 300 less a pay period, the list is long, long, long. I can go back 6 years up to 2 years ago when I finally left.
System great, pay good, everything great, but most managers from old Edix, problems, poor people ski
when you are out of work, you are out of luck. If you are good at brown-nosing, are tough enough to be without any self-esteem, and have maybe money coming into the household on the side in case you tick someone off, then you may succeed, for a little while.

Don't ever ask questions or have problems with anything. Don't ever have a problem. Don't think you will have any control over anything you do, either.

A few 'good' managers remained when I left, but the new ones were all from the old Edix, and were completely into numbers, cared nothing for individual MTs...if there is work, you BETTER be working. If there no work, you will hear nothing, no one will help you.
I still feel like a team player of Spheris, as the shackle scars are still on my legs! Spheris was

Micromanaged to the microsecond, or ms!  Horrible. And part of a team?  Total opposite - part of a team as in prison.


Don't imply you're worried at all. Just stating fact that Spheris does NOT allow a Spheris MT
work concurrently for MQ - no exceptions.  MQ, on the other hand, does not have the same feelings as Spheris.  Just all I had to say so that MTs aren't misled into thinking they can do the same "legally". Even went to the ropes on this issue with Spheris, as I was professional as well, and wouldn't share info, etc. The point they raised was that MQ is their direct #1 competition, and if I was typing for MQ and doing great work, that was in direct conflict of interest with Spheris' best interests.  Guess which one I obviously stuck with!!
Thank you, Spheris recruiter! Anybody wanna place a bet that there are lots of Spheris
HELP WANTED ads on the job board?? So funny!! Out of the blue, Spheris, we love you!! Lets all run and apply NOW!!
I also know Spheris would fire you if they knew you worked for MQ. That is a BIG NO with Spheris!
nm
Spheris - any spheris employees out there care to s/m
comment on the new Cornerstone platform, good, bad? Will we all be going to SR on this? Thanks.
MQ versus others
Neither do I......
SE versus IC
I thought they were the same, so I guess I am the one with the missing brain cell!
IC versus SE

I know the SS differences between the 2 but can anyone tell me is there any real advantage of being an SE versus an IC?  Why did MQ do away with SE?  Do you think this will be growing trend with companies?


RN versus MT
Take the R.N. course. I wish I had taken it at an earlier age. You will have a job that you can depend on with good salary. Don't make the same mistake I made.

Good luck.
RN versus MT
So true!!!
SE versus IC - sm
If you got 8 cents as an SE, what do you think this would calculate to in line rate as an IC - 9 cents?  By this, I mean SE helps with your taxes but by how much would you estimate?  Anyone know? 
QA versus MT?

I was just offered a QA position.  If I accept the position, it will be my first QA job.  According to my calculations, I would only make about a dollar more an hour on average by staying a production MT than I would as QA with this particular company, who pays their QA staff by the hour.  I am wondering, is being offered QA anything like a promotion in the industry, or is it more of a lateral move/matter of preference?  Would love to hear opinions on pros and cons of QA  Thanks!


BS versus DQS
I have used them both and produce about 150 more lph on Bayscribe.
MDI versus MDI-MD
Would appreciate clarification - Are these the same company, the one located in Gaithersburg, Maryland? Thanks in advance.
MDI versus MDI-MD
Thank you for your response. Do you happen to know if the one in Maryland is the one that people generally refer to as a good company to work for and one that and does not send work out of the US?
MQ versus Webmedx
Been and done MQ...now at Webmedx and enjoying my job again. Nice to feel valued.
SE versus IC. I know there is s simple

but I'm a math retard.  If an SE made 10 cpl and an IC also made 10 cpl, and everything else were equal, then the SE is actually making more because half of the 15% social security tax is paid by the employer.  So the SE makes 7.5% more than the IC, correct?


Now here's where I'm a math retard.  If you take that 7.5% into account, what is the SE's *real* line rate?  Sure, it's still cpl but when you figure the employer is paying 7.5% of the taxes then does that make the line rate actually more like 10.75 cpl?  Or am I off on my math?


MT VERSUS MTSO
I have to agree with you that job hopping can look unprofessional. I have a bit of dilemma though: I am on my second job and either I stay and continue to be unhappy or risk a third try that may put me in a similar/worse situation. Here's the kicker though - My problem is not the company...it is my coworkers. I am discouraged by a lot of my fellow MTs' work ethic and the every-man-for-himself attitude. I don't mind sharing my normals with everyone. If it means they are more productive, helps them get more lines in and our account is in turn, why wouldn't I want to share? We have all been new to an account...why not be helpful and supportive? Here is the resume I would love to send out:

MT with 3 years experience in acute care; ESLs not a problem; reliable, will work the schedule YOU need, will be on time and stay for entire shift(imagine that); no children to bring to doctor/football practice/exhusbands house/school play; actually does research, has an extensive library of research books, and does not just toss a job to Quality dept for them to finish; NEVER cherrypicks or skips jobs; will not poach, working outside my schedule trying to get extra lines to pay for Xmas/kids braces/second mortgage, taking work from others; does not mind working over/extra when needed; does not have a endless stream of mysterious health problems - in fact, has only called in sick once in 3 years; recognizes the Quality department's value and that they are an essential part of the job I do; does not whine about hard dictators/OPS/ESLs/short reports/long reports; have taken Anatomy and Physiology courses in addition to initial training and still taking continuing education courses; sitting for CMT next month; helpful and supportive of my TEAM (for those of you who do not know, that is my coworkers and my employer); does not have constant, vague-sounding internet/phone/electricity problems that prevent me from working.

Here's a thought (not for the original poster, but for those the shoe fits) - how about thinking about what you have to offer a company instead of what you can get out of them? What do you bring to the table? Selfishness? Laziness? A baby hanging off of your hip, a slew of pathetic excuses, and a victim's attitude? No wonder you are not happy anywhere...you get what you give.

I will not send out that resume, obviously. Why? Because those types of MTs are everywhere. I cannot hope to find a place where none of that exists, not with the pool MTSOs have to pull from. Plus, it is not professional. The reason I did it here was to illustrate a point. People do not always job hop with the hope of improving their situation, many do it for bonuses or to find a place where they get the most and can do the least.

Want change? The responsibility for change and growth within this industry lies with the individual MTs.
IC versus Employee
As an IC, you can deduct at 100% all of your expenses.  An an employee, you can only deduct the amount that exceeds 2% of your gross income (if you are married and filing jointly, it is yours and your sponse's combined gross income).  In other words, if your joint combined gross income is $100,000, you can only deduct your expensed over $2000.  That is a huge amount to have to not include.  Check with any tax accountant or IRS regarding this.
Holidays versus PTO

I think it all depends on the amount of PTO that you accrue per pay period.  Some companies allow you to accrue more, but then you are expected to use your PTO for holidays.  Some may pay for holidays separately, but then you don't accrue as much PTO; it basically all balances out in the end.


IC versus employee

This is a muliple-part question--hoping someone here can help with some or all of them! 


1.  Does anyone have experience working for Shriners' Children's Hospital inhouse in Norcross, GA?  Many ESLs, how are working conditions, etc?


2.  I've been recently sent home from my small office practice (didn't volunteer!) and changed from transcription/med records clerk employee to IC; lost benefits. I think a little further on I'll have to get another inhouse job--remains to be seen if I can afford to live on this reduced income.  Does anyone have solutions regarding health insurance for self-employed, single people?  In my state an individual BCBS premium for someone my age is $300.00/month w/$250.00 deductible. (Yikes!)


3.  How to tweak my (hopefully) next interview to reflect that in my last job I was told basically I wasn't a good "fit" for the office, even though they were happy with my work quality and quantity?  In their opinion I didn't pitch in and answer phones quickly enough, schedule patients and take on copying duties cheerfully enough--in short, lacked a positive attitude, even though I DID do these extra duties politely. I'm nearly 60 years old--and don't do perky very well.  Should I just explain this last job didn't suit my skills and personality? 


Thanks for reading thus far--will appreciate your suggestions or input!


 


 


VR versus straight
Oh, I get pain 4cpl for VR.
VR versus typing
Do you make more money with straight typing or VR?  Just a poll.  I do both and seem to make more straight typing.  You would think VR would be quicker.
VR versus typing
I make WAYYYYYYYY more money typing that VR. There is no question about that at all. On one particular account that I do I can type almost as fast as he speaks so that is a great moneymaker, but even on my fast talking doctors there is no comparison to doing them in VR.


SPI versus MedQuist
I tested with SPI yesterday -- no word yet on the results, but keeping fingers crossed very tightly!  Anyway, got an E-mail from Medquist today but I see I lot of MTs complaining about running out of work and a high ESL range of doctors.  Is MedQuist a place I should avoid?  I haven't tested or applied yet -- just looking to get out of where I am working now.  Not enough lines and just generally unhappy there. Thanks for all of your input!  Was offered a job with DocuMed -- called to accept and was asked to type a few more files only to never hear from that company again.  I guess I did some free work as I heard that I was not alone.