EDiX ...hated the platform, absent mgmt, no support.
Posted By: TSI had pitiful equip but nice people, lol. on 2006-07-14
In Reply to: POLL:Worst company you ever worked for and why? - ashleyM
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The old Edix, before they put in the new platform, and before they were sold.
Team leaders were professional, they kept the team members informed of what was going on within the company, made sure the full time employees had enough work, and went the extra mile to provide samples for difficult dictators. It was as close to working in an office as you could get without actually being in an office. If they called you, there were no interruptions or background noise from family/animals, etc. Business was business. They were flexible. We got feedback monthly on our performance. After they changed platforms, everything changed and information was top secret so we were treated like mushrooms. I think most of the good team leaders left at that time, too.
Hated their platform, could not
make any money on it. Constant technical problems. I quit.
Back in April they did -- hated that platform!!
One of the main reasons I left.
Pay? Support? Platform? Accounts?
I have not seen any real specifics, but I understand about wanting to inform prospective employees and share your dislikes. I am being asked to submit a schedule at the interview when I don't know a tootin' thing about what I'd be getting into.
What kind of platform does People Support use?
z
Platform and support so bad, I left after few weeks.
x
Support very slow, had to train myself on platform. Trainer kept
p
miss you if you were absent.
x
I work on a great platform, have good QA support and make
a lot more than 8 cpl. I even have GREAT benefits, which are more than affordable. There are good companies out there that pays for experience!!!!
No support, basically taught myself the platform, which is semi complicated. Rushed me thru
;
too many platform probs, lost lines, IT support is virtually nonexistent, I'll be saying
x
Yep, I liked it better when it was Edix too.
z
try transriptiongear.com's tech support. They do gearplayer tech support whereever you bought yo
transcriptiongear.com
Transcend will go the way of Edix
when they pulled the huge pay cut on their platform and struggled until the company was sold, MQ who had very innovative ways to cheat their employees and their customers and is in trouble. This is all about $$$ in their pocket - make a big profit early and then leave the company and let it fall apart.
I worked for them when they were Edix and
they were terrible to work for. You couldn't even scratch your arse without them calling and asking why you weren't typing and I have heard that it has gotten worse since they became Spheris.
Spheris, did it used to be EDIX
nm
Spheris/Edix, sm
After working for this company for 6 months and not being able to achieve my normal line count, I started snooping if you will into their computer system and found MT line count and line count (not verbatim but like that). The mt line count was lower than the line count. Sure enough, every report was about 35% lower in that regard. Even a friend of mine saw the same decrease in her line count and we both could not figure it out. I asked my supe about and she said someone would get back to me. Guess what, no one ever did. We both quit.
You are just another victim of that company. Sorry!!!
Spheris Edix side
Notice how you didn't get any responses? That's because there aren't any good things to say about Spheris.
Used to work for Edix - how is Spheris?
Hi,
Used to work for Edix. How is Spheris? Have been out of the field for a few years due to health issues. Want to hear it all - good and bad. Thanks,
Hopeful MT
That was me and Edix fired me due to chemo
.
That might have worked when co was still Edix, things are different
z
Edix versus Spheris
I worked for Edix a number of years ago, but I never worked for Spheris after Spheris bought out Edix. Is there anyone who worked for Edix and did not leave when Edix was sold who could tell me what changes were made and if they are worth working for. I saw some posts below about not being able to make the line count for the day. Is this a sign that things are not good with Spheris?
Is Edix former management at Transcend?
nm
Oh, yeah, I still do have the Edix cookbook...
and yeah, I do remember a cookie jar; I believe that went to the local thrift store. Yep, former Edix employee.
when I worked at Edix ... (now spheris) (sm)
when they were trying to get more hospital accounts within a system, they would promise them the moon and assign an absurd number of MT's to my accounts ... so that I got virtually NO work on my regular accounts and had to ask for more accounts -- which became time consuming and more importantly NERVE WRACKING to work on so many relatively new accounts all at once -- again -- some of which I got very little work on .... (very different from really learning one or two accts, adding another -- learning that -- then adding another -- truly I was a wreck -- oh and my line count truly sucked -- so when I saw there was an opening at a local MTSO, I lept ... I was stressed out and making no money ... and I had been on these teaching hospital accounts (my favorite) for over 5 years ... sad)
That's what the message above about accounts up for renewal (as in contracts) meant ... in my case, Edix hoped to get more hospitals in this national chain (most national hospital chains, I think, use more than one service so that if something happens they aren't completely left in a lurch) -- at the time I left probably almost 10 years ago, Edix also had a VERY unstable platform that was down a great deal ... trust me -- it was hell
Can someone offer anything good to say about EDIX side
of Spheris. I really need this job, but I have heard some not so good things about EDIX side of Spheris. Also, there are no recent posts regarding EDIX, so can someone offer up their good experience with them. The last I read, they do not pay for spaces and dock for errors. I am not looking for a fight on this board. I just want someone's elses opininion on EDIX side of Spheris. I really appreciate this and I thank you and god bless.
Sounds like they haven't changed much since they were Edix.
That was the biggest waste of time for me. I literally would be at my desk on and off for 12 hours to try to get 8 hours of work. We got the same excuse, holiday slowdown. BS is right! Hello! Halloween is not a holiday that people take off and vacation for. They were sending as much of that work to India as they could. Of course they asked us for a list of the worst dictators on our account, which we foolishly provided. A few weeks later, that is all I would get, the worst of the worst. They sent the best dictators to India, and we had to fight for the scraps of crap that was left. Get out, get out now, don't wait. Best thing I did was quit that job. It will suck you dry, monetarily and emotionally.
I can certainly remember Edix and the change to Spheris....
Hi Miss Willy..I certainly remember the Edix days. I LOVED Edix and haven't found a company that truly yet matches what they were and how much they appreciated their MTs. I stayed through the switch, unfortunately, and then left just a little bit later. Spherix really was not the best place to be. Maybe it was because of the changes, but I really disliked it and had to get away. Probably should be grateful that we are both out of there, because they are a global company now.
reCan someone offer anything good to say about EDIX side
There is not an EDIX side. It is one company Spheris.
I left EDiX/Spheris after 8 years there to come to Webmedx. SM
I moved over here in 2003 because I knew the recruiter and she told me it was a great place to work. She was right. The benefits are fair, the work plentiful, the bosses fantastic, and the QA staff wonderful. Good luck!
I have worked for MQ, Spheris back when it was Edix, Transcend and OSI. TransTech is by far the bes
The pay is decent, probably not the highest in the business but not the lowest either. The benefits are good. Pay is always on time. Great bonuses. Great communication and most of all I really like the people and it makes me enjoy being an MT again.
EDiX--hand's down. A 4-letter, totally dysfunctional outfit. nm
/
If you made a graph of all the things taken away by Edix/Speris in the last 5 years.....
You would be shocked, although it has been 6 years since it started.....
first charging for errors, about 6 years ago (they stopped that), then insurance changed for the worst, regrading hospitals to their advantage so you would make at least 200. to 300 less a pay period, the list is long, long, long. I can go back 6 years up to 2 years ago when I finally left.
HATED IT!...nm
xxx
Hated it!
I don't even know why I stayed with them as long as I did. There was hardly ever any work. I would ask to be placed on another account for more work, but the other accounts had no work as well?!! No direct deposit. My paycheck was never calculated correctly and it was hell trying to get the money I was actually owed. Having to log every single job you do and every single mistake found in the job plus calculating the line and character count at the end of the day was just ridiculous. I really have nothing good to say about this company.
I hated SPI
I quit SPI just over a month ago. I hated that place.
I hated it
Didn't make it two weeks. Management style sucked.
I hated it.......sm
But that is just me. too many difficult ESLs, and they make up the majority of that account.....I never liked Docuscribe....
I did not like MT World either and I hated being on IM all day. nm
xx
Ditto, hated it!
x
HATED ExText
Found the same thing. My production dropped dramatically using that system. The cpl rate was great but not worth it. With the time wasted, I could have been earning 1 cpl less and still making more with increased production.
I hated AC years ago, but....
I hesitantly applied for the RAD position. I don't know anything about Rad or Path with them.
I used to work for OSI and hated it
..
My friend worked there and hated them, but
I guess it just depends.
Are you kidding? I hated RadNet!
Different strokes for different folks I guess.
Ditto everything he/she said! Plus HATED the time
I hated to have to leave my last job for many reasons.
It was working in-house with great MDs and techs and other clerical people. But I felt the OM was sanity-challenged and I was extremely frustrated by her need to make herself look good and everybody else look bad. If you tried to do anything for the good of the company, she was extremely suspicious of your agenda. I now work for a company where everybody seems to be interested in putting out a quality product in a smart and efficient manner. What a relief to be able to concentrate on work! And yes, I actually took a cut in pay from a great hourly wage. It's a shame to have to do that, but it was better than fuming night and day over work for me.
I absolutely HATED Meditech.
Slow isn't the word! The spellchecker was a total PIA to use and my text Expander wasn't compatible with it either. My company did offer a teensy weensy rate increase but it just wasn't worth it...plus they recalculated the lines on us. Meditech counted 55 characters but our bill rate was for 65 so it was like a double whammy, so what you saw on the screen was not what you got paid for. Total ouch.
When I used Meditech, it was on a dial-up connection and when it dumped (several times a shift), guess what? I lost my work! 100% completely unrecoverable.
Oh the memories still make me wince in pain.
worked there for a month--hated it. nm
x
Hated it enough to leave a company
that couldn't take the time to use it right. When a company USES it properly, it is not too bad. When they don't bother to have the doc's office fill in the necessary information and then not bother to build the necessary data bases, it is real hard to earn a living.
I hated working for Transolutions
The platform is terrible. I have never in my life struggled getting lines, always getting at least 250 lph, but on that platform, it was terrible. As for United Healthcare, be prepared for your premium to go up with that change because they are very, very expensive. I paid $700 a month at my last company with United Healthcare as the insurance. It was at Spheris, and I left after being employed there for 5 years because of the high insurance premium.
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