Does verbatim equal garbage?
Posted By: oldMT on 2005-10-13
In Reply to:
Do they say they want verbatim so they can blame the "dumb typer" when the patient record is incorrect? The doctor says over and over that the patient is a male, yet "he" has had a hysterectomy, C-sections, etc. Now, this is in a report where I also heard nothing about transgender. That is a minor example, but you get the point, right? We are told to type what we hear. When we hear garbage, we have to type garbage. Apparently the hospital thinks the docs are flawless. I want to give good patient care and provide accurate reports, but I can only do so much.
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Verbatim means VERBATIM
where I work. Nothing is to be changed that the doctor utters. When I look at my flagged reports later I see that QA left all the discrepancies in there as well. What does that tell you?
They are about equal.
x
Most does not equal all and doesn't mean all MTs
I work for 2 very professionally run MTSOs who refuse to outsource. If I am ever in a position to have to work as an MT for a service who outsources or changing careers, I will no longer be an MT. There will always be a need for US transcriptionists for US service providers who have clients who do not want it any other way.
Equal opportunity
I recently applied at a company and was told that my transcription test did not meet the minimum requirements for any of their accounts. Yet, a friend of mine took the same test and showed it to me in which she had several blanks. It looked very similar to mine other than the fact she had blanks and I did not. Has anybody ever had this problem?
which would equal $99 for 100 min @0.11/line...nm
x
Not all are created equal..
It is not accurate to lump all VR programs in the same category. While I'm sure there are horrible programs out there with companies that don't really care about whether the VR program works for the MTs that is not true in all cases. Like the other poster, I love VR and would never want to do anything else. There is no way that you can do 350 to 400 lines per hour on straight text; it is something that is not hard to achieve with a good VR program combined with a company that doesn't allow just any dictator onto speech. Of course you have to proof the document 100% - I don't think VR will ever be able to recognize everything exact but there are very minimal corrections to make. Maybe that is currently the exception and not the rule.
How many boxes to equal 9 cpl?
q
How much would 45 minutes of dictation equal....sm
speaking in terms of lph or transcription time? I know transcription time would depend on speed, but round figures are good.
Yes, experience does not always equal quality work!
nm
by my calculations, 10/78 character is equal to 8.33/65 characters - nm
nm
60 min doesn't equal 600 lines imnsho..sm
I've done a whooollleee lot of research on this on my own transcription and I have never had 60 minutes equal less than at least 750 lines. Every time. So whoever first said that their 130 minutes is around 1800 to 1900 lines is a lot closer than the 60 minutes equals 600 lines, in my not so humble opinion.
And I don't even do MT, which I know has faster dictators than what I do. Think about how fast those docs go through their dictation trying to hurry and get it done. They are not speaking in a normal speaking voice, so heck it's possible 140 minutes could equal 2000 lines easy given that consideration.
But the one who said it is going to differ day to day is correct too unless you're typing the same dictator every day, then it's pretty standard. If you're using a platform where you can't count your own lines, is there a way to copy and paste into Word to get an idea for your normal daily dictation? Even DoquScribe has a way to copy into Word, so maybe you could do that.
Someone on this thread talked about 10 second dictations. If you could get your line count from something like that, then just multiply it times 360, then you have your line count for an hour's worth.
Anyway, just my two cents' worth. You're going to get different answers from everyone because everyone has different dictators. But I would still say at least 1700 lines for 140 minutes.
And did those lines equal the same? Once the file is released sm
from QA, it will show in Scribe and there are several ways you can search to find that specific job. I have checked lines on multiple occasions the same way you did to make sure what I was getting was close to what Scribe was getting and it always was. In fact, it was usually a tad bit higher than the Word line count was.
verbatim
I totally agree 100%! Verbatim is verbatim. I work for a verbatim account now and that is the exact reason I have been looking for work elsewhere. In my situation it is verbatim BUT not verbatim according to what Editor is QA'ing the work. Makes me nuts. It either is or it is not. There should not be a gray area when it comes to this. I have actually been scored down on QA because I dropped a when the doc said patient had a pneumonia. To make matters worse, there is not 1 person doing the QA, it is 1 of 5 editors who rotate doing the assessments, so what one will let go by another probably will not. It is frustrating to say the least and I spend more time checking and rechecking things just to satisfy.
verbatim
I hate verbatim accounts. I too want to clean up their reports. Some are so insistent that it be absolutely verbatim, that I say, okay, make a fool of yourself if you want to. I thought part of our job was to make them sound like intelligent members of society. I wonder what would happen if we took them at their word when they say: I seen the patient, and rather then come back next week.... This is a verbatim sentence from a real doctor.
garbage NO MORE
Sorry I offended you percy I was only having a little punctuation fun. I did not take into account the hypersensitivity of those with low self image. On your second point, I agree people need to see a variety of opinions about the companies - no individual's opinion is worth more than another's.
No they don't. Cut the garbage.
xx
actually, it was my ER doc who said VR was garbage...
to tell you the truth and he said he hated the system, hated using it, hated the results and all the errors even though it had been edited by professional MTs.
Experience does not equal skill. As an ex-recruiter for a large sm
national, I found that the length of time that someone has been a Transcriptionist does not always indicate their ability to transcribe well. I also found that some, not all, transcriptionists with a lot of experience had egos that were inflated to the point that they thought they were perfect. They would fail our test and call screaming at me, when the truth was that they just weren't that good.
Perhaps you should look into brushing up on your skills prior to taking tests or find out exactly what a company is looking for. Maybe your experience is not in the area that they need.
I don't want to start a war here but it is time for transcriptionists to realize that they are not always going to get every job they apply for. It is time for companies to crack down on quality. Quality is the only thing that we have over offshore.
lol - hair equal hire - need my abbreviation to type
l
I had an MTSO once offer me 7 cpl per gross line and said it was equal to 10 cpl sm
for a 65 ccl, so would 6 cpl gross equal 9? It is so hard to tell with these things anymore.
Yeah, so? I am equal opportunity anony poster.
nm
I ignore verbatim
and use common sense. If it is obviously a woman, ADT screen if you are on DocQScribe will tell you that. The doctors have these degrees but they are not perfect. Nobody is. I have a doctor who does not even know how to count, 1, 2 4, 8, 7, ??? Now I do not type this.
We are smarter than the docs sometime and just forget about verbatim in those situations.
They do not even know how to spell many meds either but you can't go verbatim here either.
You will give good patient care by typing what is right and ignoring the doc.
I just type them verbatim
Ehhhhhhh, this is Dr. Shinegagophoria dictating a discharge summary for Eggster Jonnnes. Ehhhhhhhh, ummmmmmmmm, discharge diagnosis: Sufanothupa, left knee. Ehhhhhh (19 seconds of silence) Ehhhhhhhhhhhhhhhhhhh. This is a 68-year-old, nooo, ehhhhhhh, go back, ehhhhhhhhh. This is a 67-year-old ummmmmmmm female, no, sorry, male who prezented to the E Rrr complaining of ehhhhhhhh, uhhhhhhh pain to his uhhhhhhhh (11 seconds of silence) left knee, no, no ehhhhhhhhhh, ummmmmmm, right knee. Errrr he suga DE rima ehhhhh kinlin aga foad she pte. He now prezents dieg shile feid ona. Make sense?
should be reports will not be verbatim...
couple of minor errors, but I am not on the clock, and I am furiously writing so I can get the point across.
Verbatim nonsense!
Thuh patient ah, um, ah presented ah came in ah today with a complaint of ah um left-sided headache, a headaches of a daily basis, um.........(shuffle through some papers or something).....um - Comment: So when they say verbatim don't we have to use common sense? He had a hysterectomy, and that 5-year-old quit smoking last year. Duh.......Verbatim accounts simply wear me out!! Do they want it verbatim because they think they are saving money or what? Ending sentences in prepositions, mixed tenses, no conjunctions or prepositions, etc. A punctuation nightmare!! Also their insisting on using acronyms, which have multiple meanings. Am I alone out here? I am so tempted to type something just once exactly, I mean exactly, as dictated.
You did say "because I was new Garbage"
That was not very complimentary to yourself but I think we get the gist. You are not the first person to complain about this company so we heard you loud and clear. You post did make me laugh and that's good too..
Nothing has changed, same old garbage
day in and day out. Just no raises.
U kiddin?? When U get the same garbage over and over, you just KNOW that
s
So now we have to put up with this foreign garbage.... sm
undercutting us and taking our work with such poor grammar? You've got to be kidding. This is ridiculous.
If you click on that job listing, at the bottom of the page is a moderator link. Click on that and it will bring up all the moderators e-mails. Let's all e-mail them with thumbs down and get these messages removed.
Red angry smiley face to these moderators and definite thumbs down.
That's because they know what a garbage account it is!
It's always amazing to me what MTs will put up with. Don't let them bully you! I would refuse to work on this account too.
VR is garbage, for the most part.
is that it's that whole 'guys and gagets' thing. Most big companies, hospitals are run by guys, and guys just love their toys!
Look at the cars they buy. The computers. The cameras and camcorders. The more bells and whistles, the better. Never mind if they'll never use them, or if they don't work so well. They just WANT 'em.
I think a lot of the big-wigs still buy into the notion that 'Whoever dies with the most toys - wins.'
The MQ VR is garbage. I've been doing it for 2 yrs
and it's never gotten any better. Why 2 years? Because it pays about what my other part-time job pays, and I know the accounts, so just keep along. However, I make 60% of what I made as a straight MT because the speed isn't any faster than straight MT. Their software STINKS.
80,000 characters a day is equal to half a ton of weight on finger muscles. . .
So, why no spaces paid? The left thumb takes a major beating, and your spine, eyes, hearing, circulation. We were not even made to type all day!
A lot? You've got to be kidding. Name them. "Big schools" still don't equal experience.
x
Glad you can ignore verbatim -
We were told very specifically to type word for word. We can send things to QA if we question them. Also have one doctor who specifies all his numbers be left out of order because he has some nutty system in his charts that he likes to use. What you do cannot be applied across the board, much as we all might like to do it!
verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):
Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."
Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.
You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."
If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.
If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.
Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
Verbatim Transcriber Wanted
*PLEASE READ BEFORE APPLYING*
We are seeking highly qualified experienced transcribers to handle the increased workload. We are ramping up for a very busy season and with that we are structuring our staff to handle the new volume of work.
Transcribers must be highly proficient and experienced transcribers. Only transcribers with experience transcribing from digital files will be hired. Please indicate your years of transcription experience and your current WPM. Please-No beginners, no students- you will not receive a response.
We prefer transcribers who can transcribe from digital video files as well as digital audio files. (MP4, MOV, WMV, RM) using the StartStop Transcription system. If you use a different system please state which one you use.
We have a series of interviews and conferences in digital audio format that need to be transcribed verbatim. This includes every single utterance and noise in the audio. Our client will have a linguist specialist go through the audio so it is important the transcript is exact. The content is not technical, speakers sometimes will have heavy southern accents, and the audio is mostly clear.
Accuracy is the key with these transcripts.
-Ability to include every phrase, word, utterance, and background noises
-Above average grammar skills
-Speaker recognition skills (ability to correctly identify multiple speakers in the audio)
There are quite a few of these and we would like someone dependable to work on this project.
Candidates must have the ability to transcribe from home with high-speed internet, a foot pedal, and up-to-date computer software.
Please email all relevant data and resume to careers@anptranscriptions.com
I HATE verbatim accounts
for every reason you mentioned and then some . . . like the fact that the company I work for says that it is a verbatim account, but they want certain things corrected, which I might could handle if it weren't for one QA dinging me for something that another QA will ding for when I do it the first QAs way.
Can't win for losin', but at least QA dinging me does not affect my pay :).
Axotol testing----is it verbatim or per BOS?
I've seen others post their transcription is verbatim, does that also mean their testing is verbatim or is it per BOS? If per BOS, is it 2nd or 3rd ed? Any info would be greatly appreciated. Thanks.
TGIF
Has anyone ever heard of Verbatim Medical?
I just got the strangest E-mail offering me a job. It sounds like they are just starting out and looking for MTs to begin in about 2 weeks. They are out of NYC. I'm already with a company that promises to start me in 2 weeks on a new account and so far their practices are questionable. What is up with these companies? At this rate I can quit a company a week until I find the right match.
And even tricker is verbatim accounts...
I'm always torn between my nearly overwhelming desire to clean up every single misspoken word they dictate, but when it's a verbatim account, I usually leave the decision to Q.A. (my MTSO has a great QA squad), because a lot of times the word/s they're using make no sense at all. It goes against my grain after 20+ years of MT work to NOT clean things up.
I think not - If anybody believes the garbage you put on here, I would not want to work with them an
nm
I agree! And only a garbage company......sm
would pay QA less than what they are worth. Unfortunately there are quite a few of those! But there are still some good ones out there (although few) that really do care about quality are willing to pay more than secretary wages.
some accounts are okay and others are pure garbage!
Some of the accounts will sink your line count fast. I think their clinic work is maybe worse than the acute care for that, but some of the acute care is really bad with horrible dictators.
Edit the contract or THIS IS GARBAGE
I signed one of those stupid things once and when it came time to quit, I had a nice new job that I wanted to start right away, not in 30 days, so I asked the OLD company and they agreed to let me off the hook, although they were not nice about it. Ask if you can just x that part out on the contract. Why is it that the contracts are ALL one sided, nothing good in it for the MT? yOU CAN be canned in a moment's notice, but you are supposed to give 30 days. What crap.
VR produces garbage, and it's too easy
to miss something, not to mention if you need to triple your number of lines to make the same amount of pay as straight transcription, that means MTs are going to have to rush them through. It's not a good situation any way you look at it.
Cleaning up garbage is job security? nm
nm
I love your verbatim...that is hysterical. It also made my day....nm
x
All accounts are VERBATIM, so there couldn't be any normals.
x
I just recently started a verbatim account...
and I have to stop myself from making corrections and have to really concentrate on typing exactly what they are saying. It's HARD! But hey, they are indirectly signing my paycheck, so I gotta do what they tell me to, ya know?
That is way low! I also transcribe for a producer, verbatim, non-medical,
any typist could do it (unlike MTing) and I get $100 per 1 hour of dictation. That's ridiculous.
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