Does MDI-FL outsource to India? I saw something a while back on here about MDI-FL MTs

• Does MDI-FL outsource to India? I saw something a while back on here about MDI-FL MTs - ??
  • They outsource on VR accounts. NM - Anon

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Whatever is not done by a certain point at night the send to India so that it is ready to edit in the morning.  I am surprised they are allowed to advertise for MTs on this site, but they DO outsource and I have this from the current recruiter.  They pay their American MTs pretty well, but on the backs of the outsourced stuff from what I can tell. 

For the record, I had an offer at the end of last year, didn't take it because it is outsourced.  As long as we support this sort of thing it will continue.  The minute we all refuse to work for a place like that, the sooner it all comes home.

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

Do they outsource now? If not, they're planning it, big time. Companies need excuses to outsource, main one being they can't meet demand. Yeah, drop that line req down, that'll do it! Care to divulge company name?

an office in India. 

There is, however, an Indian company with a similar name that IS doing business in India.

I know it gets slammed on here for doing all kinds of things and I have never heard a word of truth about Transtech spoken here.