Diskriter - That's odd because I have gone back and forth working for them - sm

• Chase Transcription - Cheryl
  • chase is out of Ohio - sunshine
  • chase transcription - upstateMT
    • upstateMT, what do you mean, they are "not registered in NY" - sm - mag
      • chase - upstateMT
        • Diskriter used to have something in place like this, too, regarding NY employees. Had to - wait for a certain year to be able to be employed.
          • Diskriter - That's odd because I have gone back and forth working for them - sm - sandy
            • This was longer ago than that and they were able to hire New Yorkers. I don't work there, either. - NM
          • nm. - nm.
      • I'm like to know the answer to her post also. I have worked for an MT company in NY state, - Investigate them thoroughly.

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Good/bad experiences...pros/cons??  Would love some input to help me decide if I should apply.

TIA

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

Run do not walk!  Are they still offering 8 cpl? Even for their difficult accounts, with tons of ESL you cannot understand.  Hard to make line count because if you're good they move you around all over the place.  QA not bad, pretty nice ladies in that department.  But I did hear recently that the one with the initials RP left and that was a blessing.  And their incentive sucks.  Benefits were always costly, but they did have a reasonable PTO.  Equipment was crap.  And the IT guys have nothing better to do than spy on you if you use their computer to look up something on the internet, and ream you!  It's like "Big Brother is watching!"  And the CEO monitors the line counts, and if you do not get your line count and you have their insurance he will terminate you.  They do not listen as to why MTs cannot get their line count either, Oh Gee do you think that having to look up patients on patient sheets might slow someone down? Especially when you have to look it up by number and not by patient name, and nothing is in order???? Diskriter may be a fit for people who only need a 2nd income, but if you need more then "pin"money, I'd look elsewhere for employment.

You should ask the recruiter how many accounts are overflow, and how many accounts are re-records, and how many have census sheets you have to look up the pt name, and account number, or there's one account where you have to look up the pt under the pt number.  So if those options are a fit for you then perhaps you might be happy there, frankly I prefer my demos to populate the screen so I do not have to take the time to look up the pt in an email, because they send you computers where you cannnot have a printer and you have to constantly flip back and forth from one page to the next looking for patients, and are they still paying 8 cpl with that incentive that 9 cpl?  If I were you I would apply to Transcend, there's a lot of happy people here regardless of what you read.  They pay holiday pay 3 cpl more on holidays, Diskriter does not, they pay you a cumulative incentive, Diskriter does not, and the platform is great to work in.  And the line count is right on.  But to each it's own, frankly I would not roll out of bed for anything less than 9 cpl!  Oh, and if you can wait a month to be paid, did the recruiter happen to mention that?Depending on what shift you work, especially it if it 2nd and weekends, it's like a ghost town on holidays!  Depending on when you start it could be six weeks before you see your first paycheck.  I understand there are a couple of leads that are the leads from hell!  The downside of Transcend is the 120 day wait for benefits, and the year to start building up vacation, but I would rather take the xtras $$$!  For me they were not a fit, but they can be for others, good luck to you! 

The platform is easy to learn, paid training with decent line count for 65 char/line , and I have the best supervisor I've ever had who actually LISTENS and helps me out!  Try them out!

I left an in-house job to work full time at home. I am an employee of the hospital, but Diskriter manages work flow, etc.   Benefits are SO much better than the MTSOs with low-cost health insurance, vision, dental, life, retirement, etc.   The benefits will vary depending on which hospital you are employed at, but generally I would think they would be still much better  and less expensive than a national.   Also, you work on only your hospital, so you just have one account.  

I know Diskriter had an add on MTjobs about a week or 10 days ago.  They were hiring 15 MTs for a Florida Hospital.  Hope this helps.  

Okay, lets think about just that.  If they have competent IT support, this should not be an issue.  Do they not have virus programs to protect themselves?  Do those of you working for this company not get that other services do not put this restriction on you and let you do your job without the hassle and they have no HIPAA issues?  It is their equipment, no doubt, but they lack ability to maintain equipment adequately and are always fearful of the MTs interacting.  

This company is located not too far from my home and I have worked for them, both in the office and at home.  They had great potential, but it is so sad how they lack the funds, knowledge and understanding of what makes a transcription service efficient, proficient, and money making.  

I am at my wits end trying to find a company that fit. I have offers from OSi and Diskriter. I already took the physical, background check, etc for Diskriter. I really want to make an informed decision. A friend of mine worked for OSI, and she constantly complained of no work and computer problems due to their software.  I do not have much information on Diskriter, except information regarding FBI check.  Thanks for all and any opinions.

I have worked for both, so I can give you my honest opinion.  I left Diskriter for incredible mismanagement issues as well as poor quality dictation.  I actually worked in their office in doing QA and transcribing before going home as an MT since they are not far away.  Things never improved.

Best wishes and good luck to you.

I talked to very nice recruiter.  They offered 1.05 to 1.25 per report for radiology. Don't know about other report types.  I turned it down thinking the pay was not high enough, but now I think it looked pretty good because the recruiter said those particular radiologists read a lot of norms and short reports.  I just wasn't sure at the time. 

Has anyone here ever worked for Diskriter?

  Anyone currently working for Diskriter? Thinking of applying and would like any and all information on them, pros and cons.