Different STMs/accts have different rules SM
Posted By: webby on 2008-12-01
In Reply to: What do you do if, at the end of the week sm - Mary
and expectations. The best way to find out is to ask your STM, because someone else's experience may not end up to be yours. Mine happens to be very strict as far as hours/lines and I will get a phone call if I am short on either for a day. I know others who have different STMs who do not have that experience.
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
There is a vast difference in the STMs sm
and they way they treat their MTs, or the way they reply to emails. It sounds like you are relatively new, so maybe you don't even realize that Webmedx in it's current incarnation has only been around since 2002. Merged with another company, then morphed into what it pretty much is now, over the years. Changes in software, platform, benefits.
But NO ONE has been with Webmedx for 8 years. It did not exist in that form 8 years ago. I have been with it since it merged with Rodeer. The last 5 years, reshuffling of management is constant. At least yearly, if not more often than that. They keep making up new names for departments and department heads. It is all a game. If you don't get a good STM I think it is really hard to stay here. Fortunately, I have the best, and it works for me.
I think you should at least try to change STMs if you are miserable.
Mine is awesome. Super flexible and super helpful in everything. She gives us the option to flex if we want or take PTO (obviously we could use unpaid if we need) if we would rather. This last week when work was low and a holiday, she told us we should submit PTO request ahead of time and then if we needed we could unrequest some if we were able to make up some hours.
Maybe you could get with a new STM once the new accounts come in? Maybe ask to switch accounts?
Guess we all can't be put on good accts. Gotta be there at the right time. Both of my accts.
s
Plus some STMs (mgrs) do a daily update sm
via email regarding which accounts (company-wide) need OT or make-up time.
I've not had trouble making up my time, usually.
What lack of work? My STMs group of accounts is constantly offering OT. sm
Maybe you should talk to someone about getting more work? It's out there, within Webmedx, but you need to ask.
And since you obviously know the rules
Did you miss the part about harrassing other people on the board?! Enough already, I think he/she got your point!
Not according to the rules of IC
No schedule is to be dictated. Nothing that even remotely suggests employee status is to be done with ICs.
Banking rules indicate that you must have
concrete proof that the direct deposit is going in because things do happen. If you have your paystub with the direct deposit amount and date on it, only then you can write checks and do withdrawals. Otherwise, it's your fault. It doesn't matter when pay usually comes. We went round and round with both of our banks over this because DH's pay wouldn't show up sometimes since his supervisor had forgotten to send the paperwork over to the payroll department. It didn't matter and we had to eat all the overdraft, NSF and check collection fees. I was so ticked off at his boss, but DH would never let me go off on the lazy good for nothing.
As I recall, the IRS rules for IC ...
specify that if the company has or asserts control over any part of your working conditions, time, production, clients, etc, then you have to be called an employee and treated as such tax-wise.
This post goes against the rules and will probably get
deleted, but I'm make like a scratched CD and again state post you resume on the job boards, search the ads on the job boards.
That's the doctor's rules
They do the account the way the doctors want them done; I guess that's why they don't have a turn over of accounts so that we are constantly losing accounts and having to start over. They follow BOS unless it is stated in the instructions otherwise at the doctor's request.
rules of the board
Of course we all need to be able to vent our frustrations and state our opinions, whether everybody agrees with us or not. My problem with this board is the huge number of trolls who take every opportunity to wage a personal attack. That's taking freedom of speech to a level that interferes with other peoples' rights and I think there should be zero tolerance for it. Sure, state your opinion and argue if you wish, but leave the personal attacks and name-calling out of it. That's against board policy to begin with and too many people don't respect that rule. I realize of course that there's a problem with trolls on most web sites because unfortunately there's no shortage of lunatics out there, but I think the people in our field should be able to have discussions about issues and companies without some nut case using it as an excuse to exercise some sick need to be a bully. And yes, I'm name-calling but just about trolls in general, no particular person. These people need to grow up, get a life and realize how pathetic they are. And if such behavior continues to pop up on this site, the best thing anyone can do is totally ignore them. When you argue or try to reason with them, you're feeding their need and wasting your time. But my request to the moderator would be to immediately bar from the site anyone who breaks the rules concerning that type of behavior. It's not like they don't know they're not supposed to do it. They're just thumbing their noses at the rules and doing it anyway because that's what they do best.
I did not see any format rules.
As far as reformatting, I use macros to make formatting changes that seem to be frequently necessary.
change in rules
Do you have a contract with the specifics in writing? If so, threaten a lawyer to enforce it.
If not, time to get another job. You don't cover an MTSO's butt, do the junk shift and work type, then not get paid the agreed upon extra for that.
Talk about lack of business ethics.
I thought if you were an IC, you had no rules! nm
x
one space - who makes up these rules?
What I would like to know who makes these new rules up? The email said new national standard, something like that. I mean, how can someone change Americas punctuation and English rules? I was taught way back when, when I first was taught typing in high school..two spaces..who changed the rules? Is there a *standards judge*, LOL..A *spacer judge*..Who thinks these things up and if it is national standard, do the other MTSO's know about it?
Hey, I don't make the rules - the client does! SM
This is what the CLIENT has told us. They don't want us "padding" with "This is" or adding extra words to make complete sentences. I'm as bound by these rules as the MTs!
Before posting on any board you should know the rules/
guidelines. There is a link on the top of each page that tells you what you need to know and one of them is not to post account information. No one is attacking you. It is just common sense that you don't go around posting account information.
copy/paste is against the rules.. we were
from the onset to NEVER EVER copy and paste. If you are doing this you should stop it soon before they figure it out and you get in trouble.
Any company can set up any rules they want to. I have heard of a few
companies that dock you for errors. 3.5 to 4 cpl is about standard for VR from what I have seen.
BOS not written by God. Just some rules decided
x
we can't name accounts, against board rules here
x
Since when has our "Uncle" ever played by the rules?
If it's good enough for the big-shots at the top, then it's good enough for me.
LOL ... well, you got me there. She is very much my "baby." Someone rules this place, sm
but it is definitely not me! 
And to anyone I offended, I apologize. The poster just asked why someone said it was amazing, and I just said probably it was the no weekends part that was amazing. It's nothing to me either way. I work 3 jobs, so I do not ever have a day off. But it doesn't seem so much like working when I have my giant iced coffee on my desk and my sweet little girl by my feet. Thanks for noticing 
They follow HR rules to the letter now SM
because I am one of the people they had to pay back overtime wages to when they were turned in to the Dept. of Labor. I am talking thousands of dollars.
Just goes back to the rules and regulations of a
particular place. I guess if you did not care about working for that company, sure go ahead and erase and straight type using expanders. I really love where I am and tend to play by their rules as they are the ones giving me a paycheck. From what I read on here about other platforms using VR, I have a good thing going on. Hate to change horses in the middle of the stream so to speak.
What *rules* are these? Blow the whistle to who? sm
Statements like this are amusing b/c there isn't some big oversight committee regulating pay or what hospitals pay to MTSOs either.
Alltype changes the rules as they go to suit them.
IMO, they'll tell you one thing when interviewed, but the numbers just don't add up and definitely show in your pay. They love to send reminder emails regarding working holidays unless scheduled off, and when you do there is no work. Then, as you sit isolated from your family on the holidays, you get the peppy little emails saying check with your team leader to see if you can take off an hour here and there, and work them later in the day as you are not allowed to take ANY time off without pay (even if there is no work). Their TAT is more important that your time with your family, also IMO. If you don't/can't meet your required line count for full-time, they put you on part-time status. If you're already part-time and don't/can't meet your line count, they put you on IC status (and expect you to work their schedule with minimum line count requirement of 600 lines per day).
Management is demeaning, curt, and unprofessional, and human resources person is worse, also IMO. Check archives about email resignation that may or may not have been initiated by human resources...and be very cautious about what they (management) tell you. The term snakes comes to mind...but, of course, that is just my opinion. They used to be a nice place to work years ago when G ran it.
Using people's names is really against the rules and you should not do so. It is unprofessional.
do you? Why do you think it is right to name a person and then slam their name. If you think this is right, then tell me why? It is not right and it should not be allowed.
I agree ... the rules and the players seem to change
You can't play the game FAIRLY, when they keep changing the rules. I'm very disappointed. Was looking towards a long tenure with KS, but not at this rate. All I can say ... for anyone who wants to venture into this territory ... get everything in writing.
The book contains suggestions. They don't write the rules
they merely published them in a format convenient for us to review - save your anger for the JAHCO and the American Medical Association.
You're right - I stand corrected. So much for *rules* NM
nm
Probably each company has their own rules, but when I was working in a hospital sm
generally, it was 7a-3p for first, 3p-11p for second, and 11p-7a for third, not including lunch breaks.
Hope this helps.
This is what foot-stompin will get ya, Stricter rules
d
I left, too. Incredibly picky account rules. No $$.
x
...mentioned - faxes and patient lists and rules to
s
It is alsoagainst the rules of this forum to 'shout' at posters
what you are doing by typing in capital letters.
This is likewise not acceptable.
Regardless, names of office employees have no place here. Read the RULES. nm
x
great line rate? I suppose that rules out the beast
haha
If offshore owned, they want to play by their rules, treating MTs like slave labor, much like
:+
MQ accts not on DQS
When our office was closed we were all transferred to Foxboro because none of our accts at that time were on the new platform, they were on MTS. Some of those accts since have gone up on the new platform and some are still on MTS--either way we still have NO WORK
No more accts on WP5.1...all are now
on the FN platform, which is Word based.
yes to all the above - at least on the accts I was on.
x
Not the OP, but do they have net accts now, or still
s
On 5 accts at DSG and still run out - nm
Been like this for months now. 
On 5 accts at DSG and still run out - sm
Been like this for months now.
Are all DRC accts on Cphones?? nm
nm
They don't outsource VA accts because they can't (sm)
Contracts with the fedgov won't allow it. Funny how the gov't won't allow VA files to be sent overseas, but they don't bother putting a stop to the rest of ours going huh?
Webmedx does on certain accts, you have to ask. nm
.
I'm new to them but have only 2 accts and plenty of
nm
Proscipt new accts
Nope..just takes some getting used to. I take all the work I can get.
|
