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Serving Over 20,000 US Medical Transcriptionists

Didn't stay long either

Posted By: TXMT on 2006-03-27
In Reply to: Have to agree and disagree (sm) - anon

The company is awful. The hiring manager pays the Transcriptionist so bad. She lies and is not truthful. I would NEVER go back to that company again even if they offered me more money. It's the worst company I have ever worked for.


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same one I got too...I didn't stay long
/
Well, I was thinking I couldn't make enough $$ but I truly didn't stay long enough..SM
to really give it a chance. I know that now. I started but got cold feet and went back to my old job. I really liked their benefits, and I'd be willing to give it time, this time, to get more used to the account and system, etc.

I was just wondering if they ever hired anyone back. Thanks for asking and not flamning. :)
MTs don't stay long enough to receive anything
NMN
Does anyone stay at Focus long enough to get ins?
nm
Friend ran out of work too often and didn't stay. Pay was 8 cpl as an IC. nm
s
Why didn't you stay? Because of the software problem? nm
x
I had sound quality and software probs with them and didn't stay, either. nm
s
Okay - I probably didn't work long enough to get used to it. nm
xxx
I didn't know there was one, how long have you worked there? SM
I have been with them about 1 year. I came from MQ.
They didn't test me; I just had a nice long

chat with their recruiter.  Very casual and enjoyable.  She is a nice lady, funny, and enthusiastic about transcription.  As far as equipment, if you need a Lanier they will rent it to you.  They sent me a foot pedal for the internet account I occasionally typed, no rent required on that.  I don't know the exact computer requirements but Bayscribe doesn't call for a supercomputer by any means.  Hope I have been helpful.


Your little exit from the boards sure didn't last long. lol nm
nm
I told the coordinator about it long ago, and she didn't have a problem with it. sm

As you said, though, the new handbooks are coming out, so we'll see.  I would think that would be a tough rule to enforce.  I have worked 2 jobs almost all of my life.  What I do on my own time when I am off the clock is my business as long as it is not in direct conflict with my full-time position.  That's just my thought, though .....



Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
I can't afford to stay with VR. If they paid more, I'd stay.
The situation sucks. I really liked this company when I started there. I know they read these forums, and they are aware that we are unhappy over VR line rates. They stroke us with cute emails and say we're the best, but I can't feed my family on praise. They're turning into another MedQuist, and so I'll be leaving.
Stay low and stay very, very quiet. Do not
ask questions, do not talk to the supervisors unless forced to. The answer will always be the same, that you are the only one who has an issue, everything else is perfect. Never mention anyone's name. This place has the mentality of the Borg, everyone has been assimilated, which means if your supervisor does not like you, or does not like your friend, you have no chance. You associate with so and so, so you are exactly like them. That quickly goes through the Borg network and every team lead, ROM, and person in management, including HR, is aware of it. You'll be labeled a trouble maker and your life will not be worth living. Any trial to clear your name will be done in the fashion of the trial of witches. You are in a dunking chair - if you drown you are innocent but it is too late by then.

Remember, a ROM never makes a mistake and never tells something that isn't true. They are perfect (and nastier than a pack of hiennas.)

If you run out of work, it is your fault. You are just lazy. Can't make enough to take care of your family? Too bad, you need to work harder.

And forget getting an answer from management. It doesn't
happen. So, as before, stay low and very quiet.

And do a good job? You can be assured that if you do a good job, do what you are supposed to do, and stay quiet, no one will even recognize your name. They have no idea where you work, what your schedule is, or that you even belong to Transcend.



No problem :) No matter how long, it is too long for me - I am broke the day after payday. Kids wi
do that to you!

I know that they have worked very hard to make sure that checks are never late and I can say that in the past two years, I have had one problem (2 days late) and in the past 18 months, they have all been on payday and perfect.

I know that there are a lot of hard feelings in MT in general. I also know firsthand (and I am not mgmt) how hard KS has worked to get things going good.

I would not want to walk in an MTSO's shoes for any amount of money, but that's just me. I like to finish my work for the day, forget about work when not working and get paid on payday. I never want the other things that go with mgmt or owning a company of any kind :)
They definitely rip you off with your line count. Figured this out long ago and quit long ago
x
What really sucks is that I looked for a LONG, long time -sm
before joining DRC - wanted a highly reputable, not-too-big co. that was LOCAL, and that treated its MTs humanely. I'm very happy with DRC & had planned to stay with them permanently.
I didn't say I didn't care, I just don't understand
why the sudden outrage over HL offshoring.  
Long, long history of not paying...and
similar posts have been made here in the past few months. Everyone thinks they will be different, and then they end up coming back here to warn others that they don't pay.
She didn't say they didn't offshore at all s/m
What she did say is that if the work needs to be done here, it stays here (paraphrased a bit, I think).

That is not lying and saying that they don't offshore work, as was stated by another poster above, but saying that if the client wants the work to stay in the US, they will keep it here. Sheesh.
but those were long, long lines for
most of the reports. You could make more with a 65-character line count.
Stay away from

Stay away from OSI then...
Will promise you the world, but then it crumbles beneath you!
Stay away . . . stay far away! (sm)
Not only do they offshore (& offer you the opportunity to earn pennies editing the accounts you worked so hard to develop normals for, etc), but they're one of the companies that docks your lines for the ENTIRE report if you make an error that the client complains about. TRS does that, too.

Make certain about the pay dates -- the employee handbook said they pay the Friday following the end of the pay period on Saturday (i.e., 6 days), but the pay schedule I received showed they make you wait 13-15 days after the end of the pay period.

Were you offered transcription or SR? I've heard good things about the Dictaphone platform they use, but the general opinion seems to be the SR part doesn't work. They offered me 8.5 to transcribe (to start) but 3.5 for SR.

Also do make certain to factor in the several hours you'll spend in uncompensated time printing out all their documents and downloading all the stuff from their FTP site. They don't supply equipment because the recruiter said that 25-50% of the units arrived damaged. Strange -- other companies don't seem to have that problem. I spent 9 years with ddi --> MQ, had probably 5 computers sent out in all that time with nary a problem.

In conclusion, make absolutely certain what you're agreeing to. Personally I find the huge corporations unpleasant to work for -- why should I transcribe to pay layer upon layer of executives, vice presidents of this and that, etc.?
stay away

they have had problems with pay and work load.  I had to find a new job.


I will stay and see if I can do it
depending on the requirements of part-time and as long as I can have flexibility to make my schedule when I want it!
I'd stay away...
I was recently offered a job with them, it was for a QA position, allegedly, but then it turned out to be editing on a voice recognition account. I accepted and started getting set up with downloading software, I'd email with a problem and not get a response for days, if I got a response at all, then I'd discover that the guy was responding to me via Yahoo Messenger, not email, even though I haven't been logged on to Yahoo for a week and he didn't bother to tell me that I could expect any communication from him to come via Yahoo. I'm not particularly impressed with the level of professionalism displayed by these people.

Pay is pretty low, I think they start out their entry level transcriptionists at some ridiculously low rate, it was 2 or 3 cents/line, but I heard it's gone up to like 5. I was offered 7 cents/line for transcription and 3 cents/line for editing with five years' experience.

They claim to have a bonus/incentive program, but I asked for specifics and was completely ignored.

They require you to work three days doing five jobs a day at no pay as an "evaluation period."

They were going to sell me a foot pedal at a discount, I sent them a check, and the guy claimed that he'd send it as soon as their shipment arrived and I'd receive it in two business days, but a week and two days after this shipment allegedly was arriving, I still hadn't received it. No email informing me of why, when it would come, etc.

Apparently there were some issues in the past with paychecks bouncing, which I hear has been fixed, but I don't know. I had an oogy feeling about them from the start, and I only accepted the offer as a "just in case" type thing, in case none of the other companies I'd applied to offered me a job.
Stay?
It's been slow but due to them overhiring. I'm still new at this so when the work slowed down I freaked. Do you have any idea what months are the slowest?
I would stay put- sm
If I were you, I would stay put. I was doing 250-300 lph at MQ, they have now adjusted my lines and am now doing 130-160 lph. No benies. You are actually doing pretty good and I make 10.25 cpl. I had one day I made $12.40 for one hour. I would stay put if I were you, at least you know the system and the doctors.
I'm still there, but trying to stay
Which isn't easy. QA program isn't exactly fair from a money standpoint as they don't give you any context from which to learn from the presumed errors in order to get to 100 percent. They only tell you the word you got wrong, no context, no copy of the report. There's no way to challenge or clarfy what QA says (I've tried). If there is an error that's in a macro or normal, you'd never know in order to change it. QA needs revamping, and QA rules your income potential. As they say on M-TV NEXT!
I would stay with MQ
x
definitely stay where you are at.

You have the best position right now.  Working for nationals or otherwise at home is just bad nowadays.  I would really like to be in-house and paid hourly, and I am keeping my ears and eyes open for a position.  Take care.


Stay away
I worked full time for them and never had enough work.  The pay is horrible and the VR is the WORST!!!!!!!!!!  SO glad that I left!
almost all ESL and going to VR stay put nm
nm
stay away!!!
They are a horrbile company to be associated with in any way!  They lie, they have horrible ethics and...I could go on and on!
Stay away!!!!
I worked for them a while back and they care more about the almighty dollar (quantity) rather than quality.  They give you a primary account and then will take it away from you with no notice.  They say they want everyone to be cross-trained, but how in the world are you supposed to make any money by switching accounts all the time?!  Also, they have been known to cut your pay without notice too.
stay away.
They are moving to hourly.
Stay away from MQ
Seriously! I've worked for them in the past and they're the devil. Think about it, they have their OWN board on this site. I've worked for both.
So they need to stay w/ your co. x3 yrs.
Smart lady, wish I worked for you.
Stay away!!!
Please do not even consider working for this company. I noticed there are new names under the job placement ads. I have no clue if Mary Beth is still working there or not. I had a horrible experience with this company. It's not worth your time. You never get paid on time. They start you off at 4 cents per line while you are on QA. It took me almost 2 months to get my first pay check. Not worth your time. Heavy turnover. Look elsewhere quickly!!!!!!!
Stay away from TTS
Went from TTS to Trans Tech due to many issues. Couldn't be happier. These are great folks, good pay, and best of all open lines of communication.
Stay away!!!
Please do not even consider working for this company. You will be sorry.........
So why do you stay then? nm
x
Stay away...
The pay is low, the editors overworked, the company not who they claim to be. They do dock for errors and for being late on work, at the editor's discretion.
Yes, stay far away
They don't pay their MTs
You are exactly right. I would stay, if that were

However, when transferred to many different accounts in 1 day, it just isn't worth it.  I can't make any money this way.  Grass isn't greener, no, but money is green!  That is what I am worried about.  I want to come to work, put in my time, and leave.  Not get called every time I sign off, asking me to do more.  Oh, I don't mind that every once in a while, but it happens at least 2 or 3 times a week!  I have a family too!  I have been here a long time and I am the one who is getting moved off the account first, or so it seems.  Cause I check the status the next day and there are new numbered MTs typing the work that I should have been typing!  So, they overhire for the account, let the newbies stay on the work that I have been typing for several years!  Then call me when they are in a bind.  I don't think so.  This is not the way a business should be run.  What ever happened to seniority?


I used to back OSi 100%, but I am finding that all the things I have read about them in the recent past are true.  I am devastated, as I feel I have gone above and beyond for them and they start taking our benefits away, or changing so it is nearly impossible to acheive them. 


Let the mentees do it.  They are being promoted to team leads, over top those of us who have 20+ years experience, and I have an MT out of school for a year telling me how things are to be done.  It is crazy!


So, I guess I have multiple gripes.


Regarding KJ&M - stay away because
your money. She is a very picky, picky person. She micromanages her IC MTs and calls you all the time!
Yes, I think I will stay away!!!
Yes, some lady named Janet S. hired me. It's funny how she did not list her complete address on her forms that she sent to me, but only the name of the company. I did not send any of the papers back to her. I think I will stay away from this company. Thanks for the heads up. Getting paid 7 cents per line without spaces is ridiculous. I could work at a fast food restaurant and make more money than that!!!
STAY AWAY!!!!
I had horrible experience with this company. Do not even consider working for them!!!!!!!!!!!
Stay far, far away
As the other poster stated, very unpleasant woman.