Didn't Hypertype
Posted By: lose a lot of work to india on 2006-01-21
In Reply to: Re: Transcend offshoring - hypertyper
HOw is the company doing.... lake george and harrison, ny.
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Hypertype
Does anyone have any info on Hypertype out of New York? Would love some info on them. Thanks!
hypertype
Some of the archives mention a $700 equipment fee? Other archives say they are great to work for. Can anyone help clarify this? Thank you
Hypertype
I have worked for Hypertype for 10 years now. Initially, the owner did quote me a $700 equipment fee, that would be taken out gradually over the course of the year. That never happened. Although I never addressed that issue again, I personally feel it is to weed out those who really want the work and those who are just shopping. The past 2 years there has been a $20.00 month fee taken out of each paycheck (which is deductible)
I have gone through 3 C-phones, several laniers, and a variety of other equipment, which were either produced immediately to work on an account where needed, or replaced when faulty, no questions asked. They only ask that the equipment be returned to them promptly if no longer needed. The company has gone through major changes throughout these last few years.
I am happy. The owner is honest, and compassionate. She used to be in the trenches doing this job. Technical help is readily available. My particular QA is wonderful and understanding. Work is steady (at least my long time account). There are occasional slow down periods, but if you call the office they usually set you up with a short term account.
Everyone has a different view of things. For me, this MTSO is the one I will stay with.
I hope this helps explains things a bit.
Hypertype
This company has a lot of MTs who work very part time. The owner may have been in the trenches as another MT stated, but she is in the process of paying off a buy-out from the original owner of the company, and the bottom line is her profit margin. Raises are nonexistent or minimal. The MedRite platform is as ancient as they get. The owner advertises heavily in the Lake George area. Check with MTs in that area about their reasons for not working for this company. The work is feast or famine. None of the accounts are full service accounts, just partial accounts, either overflow or one or two work types.
HyperType
Does anyone have any information on this company in NY state?
HyperType
Old platform (medrite), not enough tech support (not available evenings or weekends). No raises. All overflow accounts. No ability to verify line counts with your own program, entirely reliant on what HyperType's program line count equals. There are two offices. The original office in Harrison has minimal accounts, but the manager tries to maintain work flow. The Lake George office is bigger. The current owner (in the process of buying out the business from the original owner who ran the business for years and years) was the office manager at the Lake George office. Most MTs do not work full time for this company due to lack of work and other issues. Schedule is flexible. They advertise all the time, if that's any indication of how many MTs come and go with this company.
HyperType Been There
Been There. I have a question for you as my computer is all set up with Hyper-Type and I will be briefed Monday on how to use their platform. This is not my first MT job as I did work for a national and a smaller company in Ohio. Your post really has me concerned! Are you currently working for Hypertype? If you don't, what has happened to make you so negative about Hypertype? Please let me know if I made an incorrect choice. I still have time to change!! TKS! Leigh
HyperType
Staff are friendly, truly try to be helpful. In many instances, their hands are tied. Many people in this organization are related to the current owner (red flag). The original owner could have sold the company to MQ, but did not. The current owner makes it a habit to bash the prior owner, tell you all sorts of dirty laundry, goes on and on about how she cannot afford to give raises, yet she's managed to dwindle down this pay off mighty quick. It's an attitude thing. There is not always work. Most of the accounts are overflow or a couple of work types, definitely not full service. Only a very few MTs work full time for this company. We all know the reasons why MTs choose not to work for one company -- instability, lack of work, lost accounts, etc. Hypertype did go to the newer version of MedRite, it's still a dinosaur compared to other platforms available. The tech guys do a good job with what they have to work with, but their hands are tied based on minimal programs and/or education. Your best option is to try the company, not work exclusively for any company, and see how it goes. Best wishes!
Hypertype
Oh, after I posted this I scrolled down and read the posts from Kerry and someone else. All that did was confuse me more! As long as I don't run out of work, I will be be happy. And I do like direct deposit. Hope they do that too. It's either them or Pheonixmed.
I'll keep reading - Comments and suggestions are apreciated!
Thanks!
HyperType
Yes, especially on the weekends or Monday morning. This depends on the account. It also depends on which office you are working for. The original office manages their accounts a lot better than Lake George.
HyperType
I'm considering working for this smaller company out of NY. However, I've heard that you cannot verify your line counts with an independent program and there's a possibility that the line counts are configured low for the MTs versus higher for the company's charge to the client. Does anyone have any specific information on this company? Do they have enough work to keep a person busy? It just drives me nuts when a company claims to have lots of work, but they really don't. Thanks in advance.
Hypertype
Hi, I work for Hypertype. What you heard about the line counts is correct, but I am not sure about being figured low. I don't really know how to find that out for sure. They use the Medrite system, which I personally like. As far as keeping you busy, most of the time there is plenty on my account, but there have been days when there is not enough. Today was one of those days. Two reports and I couldn't get any more (it is also invoice day, so I figure everyone is trying to get their lines in. As far as ESLs on my account, it is about half and half. Overall I enjoy the work and the pay is on time. The one thing I would change, IMHO, is the QA. I am still fairly new in this field, and I rarely get feedback, which is something I really appreciate when I do get it. I haven't heard from my QA in nearly two weeks, though.
I hope this has helped you.
HyperType
HyperType has no accounts that are full service, so the work can be scarce at times. QA feedback is minimal, but the QA people are not nit-picky.
No, you cannot verify your line counts independently of their program and the counts seem to be low compared to minutes of dictation per report.
The current owner is always in crisis mode. A bit over friendly for being the boss and tends to tell the MTs more than what they need to know about her personal business. Yes, she was an MT, and she was the office manager of the Lake George office before buying the business from the orignal long-time owner (Harrison office). She claims to know everyone imaginable in the MT business world. I consider that people who toot their horn so much are usually problematic.
Note, she advertises very very often in the Lake George area, but has a large turnover of MTs.
Pay is less than ideal, with never ending excuses as to why she cannot afford to give raises, no matter what your QA rating or production numbers.
It's an okay place to work if you don't need a guaranteed income every month.
Hypertype
I just heard that they lost a major account. Does anyone have any idea who took it over?
HyperType
HyperType lost another account, huh? Why am I not surprised?
I can't help you with your question of who took over the account. You might try calling the medical records department of the facility and see if someone there will give you an answer.
HyperType
Does anyone know anything about HyperType in Lake George, NY?
123MT, I hope you see this, I would still like to talk to you.
I think that maybe your email went to my junk mail and it deletes every day. I changed the settings so please try again.
Elsie
Hypertype
I emailed you again with my email addy. 
Does Hypertype hire IC MT's? Thank you.
.
hypertype - anyone else run out of work?
nm
Hypertype in Upstate NY
I would appreciate any and all information about this company. It does not seem to be high on the radar screen.
Hypertype - anyone Heard or worked for?
I've been offered a job with Hypertype. They seem very nice, too nice actually and I was wondering if anyone has heard of them. They are based in Lake George, New York.
Thanks.
Donna
Hypertype - anyone Heard or worked for?
I work for Hypertype. Don't worry, they are not putting on a front. They are just nice people!
I didn't say I didn't care, I just don't understand
why the sudden outrage over HL offshoring.
She didn't say they didn't offshore at all s/m
What she did say is that if the work needs to be done here, it stays here (paraphrased a bit, I think).
That is not lying and saying that they don't offshore work, as was stated by another poster above, but saying that if the client wants the work to stay in the US, they will keep it here. Sheesh.
She didn't say she didn't have a family. A family isn't just kids. sm
She also said she didn't have kids. Why do you think you're so much better BECAUSE you have kids? I am so sick of that attitude. I don't have kids, never wanted them, but have been discriminated against in jobs because of it. Everyone figured since I had no kids I could work all the time. I said NO! Just because I don't have kids doesn't mean I don't have a life or that my life is not important. 
BTW I work part time too. 
Thanks! Not sure why I didn't think of that
but that is what I will do from now on!
Thank you - I didn't know. :) nm
x
Are you sure she didn't say she has been
a recruiter for years (not necessarily with Keystrokes)? Because I was hired at another company a number of years ago and she was the recruiter, maybe there was a misunderstanding?
I did all that and it still didn't come up....oh well
I think there is just trouble with imail. This happened to me the day before yesterday too. To get to the MQ board click on forums (left blue menu) then click on company forum, (you obviously did that) but then look to the blue menu on the left and now Medquist appears under company board and before offshore board. See ya there.
What $125? I didn't see anything like that.
And there's a charge if we return the computer before three months? I heard they were the absolute best company out there. I simply can't make a decent line count. I sent out three resumes on fulltime local nonMT jobs yesterday because I haven't been able to earn a decent steady income doing MT for a year now. I'm not going bankrupt over this. I don't see why it has to be this difficult. I'd be totally loyal, stay with a company, and move into a more responsible position if I could find the right company.
I didn't know that.
So those who are moseying along, getting in their 11,000 whenever, are making as much as the ones who work really hard to get their line counts into the incentive range?
I wonder if there are any other companies out there that reward mediocrity? If so, maybe it's time to lower my own personal standards to fit in with the new trend.
you didn't
Boy that was quick! Like I said, it was my oversight and I'm sorry for jumping to conclusions. You didn't deserve it.
I didn't get it either.
x
I didn't think that was possible
NONE - no cable, no DSL? How can that be in this day and age. I only have 2 choices here - Comcast or Verizon DSL. Verizon is out for me and it is a drag when Comcast has outages all the time.
I do work on an a/c where I've worked using dial-up with Comcast down - uses Quadris with VPN server. Worked just fine on dial-up. No problem getting into VPN at all, and able to type & save reports quite well.
Another a/c - uses IDX with no VPN - didn't work w/o high speed.
Definitely can't use dialup tho for any voice files. Only for a/c's with phone dictation.
As to foot pedals - try eBay. Plenty of other sites where people are selling equipment.
If you didn't know before - know it now
They didn't used to, but they are going to now
they are starting up a pilot program offshoring a certain number of jobs per day to test the waters in what is pivotal to the industry. Yada yada yada. So they didn't before, but they will be soon. It'll come back to bite them in the you-know-what. A bigger threat to borderline MTs is VR.
When I was there they didn't pay for that
downtime, either. 
AND I didn't say she should be, I said
that everywhere ELSE I go they are falling all over themselves. If you had the experience I have, you'd know what I mean. And since I never talked to her other than to say You emailed me and told me to call you... and she said she'd call me RIGHT BACK, and those were the only words I ever spoke to her, I don't see where any attitude would come in.
I do know that any company/any hospital would be GLAD to have me work for them. I have received nothing but praise for my work. I have worked long and hard to gain the experience I have and it has paid off. I have had my own hospital accounts for years. I've never had to beg for a job; they are offered to me quite readily. Sorry if that bothers you.
Please tell me that you didn't (sm)
use this as an excuse not to pay them. This would certainly be reason enough to get rid of them, but I don't understand why you would not set their pay straight.
Didn't like it
I tried to like Amphion as well, but it just wasn't the company for me. I also hated the DI screen fill in and I found the clinic notes to be dull and not very mentally stimulating. I left within a month and I'm happy where I am now. The people are very nice but I also found the supervisors to be not very helpful.
No, she sure didn't. Sorry! nm
nm
Thank you..I didn't even get to the SM
part about how PROUD they are to low-ball on rates the way they do. Why such pride for driving down rates in the areas they do business? There are MTSOs out there who quote a FAIR RATE based upon their overhead (including the rates to pay good MTs) and Shapin seems to be quite proud of the fact that they quote such low rates to their clients to get accounts.
I didn't like it sm
When I worked there, it wasn't organized, ran out of work and the operations manager was pretty nasty at times.
Things may have gotten better since then, but I doubt it.
what the ad didn't tell you
On editing and transcription, you have to deal with logs and you don't get paid for them. You also have to fool with margins and all that extra stuff that takes time. I was there nearly a year and quit because I couldn't take the temper tantrums.
Sorry...I didn't know about no DD
I have been there longer than July, maybe they didn't take it away from those who had it originally when they went to no DD. BUT, even if I did not have DD, I would still work for them.
But, Wise-MT, your post was good. A good contrast between the two of us. Sort of * whole picture * type of thing.
Good Luck to you Sammy. I hope you find a place you like and who treats you well. We MTs sure ALL deserve that at least!
Did you consider that maybe she didn't
:)
I didn't see an ad
But they emailed me today about a position, so they are hiring.
I didn't know, thanks. sm
I haven't visited that board in quite a long, long time and thought it was mostly a general-topic board. But, you are right, it has a lot of topics pertaining to this subject.
Don't say we didn't tell you! (sm)
You come here enough and you can tell the few angry flamers and the sour grapes from the people who have genuinely tried these companies - go ahead - give them a whirl. I have looked and tested and compared companies for the last 6 months - and I have come here to report on some real winners (not) - I tested and was offered a position with SS too and I turned down because on the advice of someone here I asked some very pointed questions and was a little concerned about the lack of forthcoming answers... but to each his own. Good luck to you!
hmm.....why didn't
I think of that myself??
Didn't get cpl..
I didn't ask cpl because she said they use something called Netcare but in the last email she said they have an eScription account so I asked about that last night.
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