Did anyone apply to Lee Perfect when they posted a few weeks back?

• Did anyone apply to Lee Perfect when they posted a few weeks back? - No Name
  • Lee Perfect - Former employee

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if you put New England or New England medical in the search box you should find at least a few recent posts. 

how nervous I was about Webmedx, that their system seemed cumbersome, etc.   Well after a week and I have had time to play with the system it really isn't cumbersome, though I still have lots to learn.  The system is Word-based and I have limited Word experience.  Their Expander is ShortHand and I have NO Shorthand experience.  Adding words is easy, it is creating shortcuts for steps and macros that I haven't learned yet.  Anyway, someone e-mailed me privately that indeed the system was cumbersome and they made tops $50/day.  After one week I'm doing about twice that, only working 7 hours.  Everyone has been very nice, QA has been very supportive, even the tech guys (and I don't usually like tech guys) have been very nice.   

I'm not a recruiter, I'm not even sure if they are hiring since they just hired a bunch for a new account and are still trying to work the kinks out of the account.   I'm just giving some feedback, you can take it or leave it.  

Yeah, they took at least two weeks to respond to my initial test.  Then, they do A LOT more testing after that.

filled out and then told me if they didn't get back to me in a week after they received my test for me to e-mail them, and I told them to keep it. 

The other thing you may try is other sites besides this one.  Try www.mtjobs.com.

They must have either added more people or shuffled them around.  You would think I would be losing weight or at least developing some mean, lean curves from all the flexing we have had to do in the past few months.

30 hours a week to be FT with benefits.  Does anyone remember the name of that company?

Thanks so much.

change or growth.  What I was talking about was the continuous posting by the same people, over and over again, that is vague and destructive.  This is not just about Keystrokes, this is about the posts for other companies as well.

I think that not every MT is a good fit for every company, and not every company is good fit for every MT.  If this were the case, there would be very little job searching or hiring going on, only if someone retired or left the field or entered the field.

It is the outright lying that is so horrible.  Keystrokes is a transcription company which means that we have the normal ups and downs that every company has in terms of slow and busy periods.  We have been very fortunate to have very little down time due to busy and also new accounts. 

If there are check problems, they are resolved.  We all wish there were no problems and this is the biggest topic at manager meetings, but human error comes into play here as well.  We have a new time recording system that should eliminate that, if the information is entered correctly from the MT. 

If there are tough dictators on the account, it is not the fault of the company.  It is the fault of the hospital that has them on staff, but you have to take the good with the bad.

If there are QA complaints, it is usually that the leads are too strict.  The owners have said that they would rather be known for being too picky than too lenient, thus having accounts say the work is not up to standard. 

If there is a reliability problem, it just might not be a good fit.

I know that if I were to take over recruiting and hiring (which I absolutely want NOTHING to do with), I would not take job hoppers.  However, I have been told that you have to look at the hopping and why it has happened.  A lot could be poor choices.  That's why I will never be in charge of hiring, but I can control the MT QA and reliability once they are on my account.

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

The service owner fees are posted in a UnionNow post (below), but here they are again:

SERVICE OWNERS CHARGE:

$0.115 - $0.25 per line for full transcription of acute care on 24/7 accounts

$2.75 - $7.65 per report for full transcription of pathology, lab, specialty operative notes, plain film and interventional radiology

$0.097 - $0.125 per line for VR editing

OF THAT MONEY, MTs ARE RECEIVING

$0.85 - $1.25 per report full transcription

$0.06 - $0.115 per line full transcription

$0.035 - $0.06 per line for VR editing

AS OUR PRODUCTION BRINGS THE MONEY IN, WE DESERVE A LARGER CHUNK OF THE PROFITS - OFFICE STAFF CAN BE TRIMMED INSTEAD OF THE PRODUCTION STAFF.  IF A RECEPTIONIST MISSES A DAY OF WORK, ANYONE CAN ANSWER THE PHONE IN HER PLACE.  IF AN MT NEEDS A DAY OR SO OFF, PATIENT CARE CAN SUFFER BECAUSE AN INTEGRAL MEMBER OF A HEALTH CARE TEAM IS UNAVAILABLE.

WE ARE STILL EXTREMELY IMPORTANT IN THE HEALTH CARE PICTURE.  DO NOT SELL YOURSELVES SHORT.

IF YOU ARE AGAINST UNIONS OR INITIATIVES, I WHOLEHEARTEDLY RESPECT YOUR OPINION, BUT BEG THAT YOU RESEARCH, SPEAK TO OTHERS, EDUCATE YOURSELVES ABOUT WORKERS UNITED.  WE HAVE NOTHING TO LOSE HERE; THEY'VE TAKEN ALMOST EVERYTHING FROM US. 

WE PROPOSE:

$1.25 PER REPORT TRANSCRIBED IN THE U.S.A. BY A U.S. MTs

$0.10 PER LINE TRANSCRIBED IN THE U.S.A. BY A U.S. MTs

$0.075 PER VR LINE EDITED IN THE U.S.A. BY U.S. MTs

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

1.  All dictators sound like Patrick Stewart, calm and perfect speech.

2.  The company pays a minimum of 12 cents per line, of course spaces included.

3.  All management staff were transcriptionists for at least 10 years.

4.  20-year-old Buffy is not assigned as my account manager, just because she's somebody's wife in the company  (and she's so dumb she thinks car horns need fluid). 

5.  Quick and responsive QA people who provide samples and are not menopausal, in a bad relationship, or on a power trip.

6.  The company provides me a wonderful leather chair with heat and massage.

7.  The turnaround time is 72 hours on all reports.

8.  The CEO looks like Johnny Depp and comes to my house for one-on-one training.

9.  We all head to Hawaii at least once a year for work relationship training.

10.  They actually have a wonderful retirement program that will allow me more than a shanty house with outdoor plumbing.

Am I asking too much?

Can anyone tell me anything about Lee Perfect Transcription?  Thanks

I sent my resume to Lee Perfect responding to their ad on the Job Board here...they e-mailed me back with a test that included a zillion questions regarding everything from A-Zand another test on the usual medical stuff.  Does anyone know if it is worth going through all the hoops?  Are they good to work for and how about their cpl rate, is that good or not so good.  Not sure I want to go through all this before knowing the answers to my questions.

TIA

I am interested in hearing from current MTs who work for Lee Perfect.  How are they to work for and would like to know if you are able to get good line counts with EMDAT, and if so, how long does it take for you to become productive.  I am especially interested in hearing from hem/onc transcriptionists and what they think of these accounts.  Thanks so much for your time.