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Dictaphone

Posted By: UnHappy MT on 2007-03-26
In Reply to: Huh??? I don't think Dictaphone... - MT

Was informed they partner with MTSOs who use their software.


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Nuance is the parent company of Dictaphone. Dictaphone makes ExText.
s
Does Dictaphone obtain the accounts for the companies who use Dictaphone EXText?
I was just wondering if this is the same as it used to be.  Dictaphone installs the equipment in facilities and then gets a MTSO to take the account.  Therefore, the MT company never solicits for accounts, but Dictaphone notifes them when they have installed equipment in a hospital.
dictaphone
MQ does not own Lanier.  Dictaphone owned/bought Lernout and Hauspie which filed bankrupt in 2000.  MQ/Phillips in bed....
Dictaphone

Does anybody work for Dictaphone?  We have recently learned our transcription department is going to outsource our work to them. I am curious how they are to work for.


 


 


Huh??? I don't think Dictaphone...

...is an MTSO or has an MTSO division.  Dictaphone provides equipment and service to MTs/MTSOs.  Sales, tech staff and, perhaps, former MTs work for Dictaphone.  Whoever told you Dictaphone is probably mistaken.


Anyone, correct me if I'm wrong...


Dictaphone
Sorry, forgot to say I am working on the Dictaphone platform.
Dictaphone


I just started using the Dictaphone platform last night and can't believe how slow it is. I too am doing QC and it is going to be hard to make any money. I was wondering if it was just my computer but I guess not if you are having problems, too.
Dictaphone/TT
You are 100 percent correct. There is nothing so frustrating as trying to get seemingly intelligent people to understand such simple things. They automatically thought it was TT trying to trying to grab that extra few cents for each report. I've personally come to the conclusion that the negative people who post on this board are disgruntled ones who cannot and will not perform to standards, possibly have been released and then the ones who are trying to be loyal to MQ, KS or others (possibly even the head honchos of those companies)and come on here to disillusion others. A company speaks for itself in the way they treat their employees and the quality of the product they provide. If you are a current TT employee you are getting plenty of work. If you're not getting a full paycheck, then you are not performing to standards. Simple as that. Don't take it out on the company just because their platform is not what you're used to. And go elsewhere to bellyache. Some of you are not content if you don't create something to complain about.
Dictaphone
I assume it's just a cost issue, just as some companies provide you with a foot pedal, some make you buy one from them and some loan them to you for a fee.
Medware uses Dictaphone
nm
OSI uses Dictaphone Extext
...
Dictaphone check this out
http://www.dictaphone.com/nuance/Dictaphone_FAQ_External.pdf
Dictaphone/EXText
EXText is the word processing program which works with MS Word and is marketed by Dictaphone company. Transnet is the voice file player that works along with EXText to play the voice files. Hope that helps. :)
Dictaphone ExText
nm
Dictaphone Ex Speech.
s
I had some Dictaphone problems but not as bad as you (sm)
I think they are getting it worked out though, hang on, it's a great company.
DICTAPHONE EXTEXT
Can anyone who uses this program tell me if there is a way to slow down the voice or speed it up?  Thanks for any help.
If you are on the Dictaphone side, you are definitely NOT -sm
on one of their hardest accounts. Their hardest accounts are done on Merit and by Medware India (who funny enough, can't understand the ESLs there either).
You obviously don't mind that over half of their staff is off shore and they are constantly moving towards having 100% of their work done either by VR or by off shore MTs.
I once thought I would retire from MedWare as well, but I decided to get out when I saw the writing on the wall with regard to their sending work off shore.
I currently work for them on the dictaphone...
side and REALLY enjoy it. The benefits are good and the platform has been easy to work with. They also have holiday pay, vacation pay after 1 year, sick leave, and other benefits for fulltime workers. I am not sure what the starting pay range is, but they are an AWESOME company to work for. HTH!
Dictaphone has been busy....
and I have yet to run out of work. The only time it was slow was on the 4th of July (which is not unusual considering it was a holiday), but I have not had any problems with running out of work OR management. I've been with Medware now for almost 6 months and REALLY like it!
dictaphone EXT, love it, yes to the others. nm
;
I have over the 512, my problem with Dictaphone...
is when I do long reports the system locks up and I end up losing my reports. If I only do short reports I do not have the problem, but if it is over 9 or 10 minutes, then the ctrl A tries to lock up or when I do the ctrl N it sits and sits and sits and never comes back to the menu screen. I have plenty of memory, as I have used Dictaphone for a different company on this same computer and never had this problem, so not sure what the deal is.
Not just DQS, OSI uses Dictaphone & configure it to
...
Unethical??? Tell that to Dictaphone


Perhaps the note from Dictaphone was (sm)

something they just found out and all along it has been giving you MORE lines and this note was to inform that it is now corrected and what you see is truly your line count.  This, of course, would make your true line count seem lower but would now be accurate and all this time you have actually been overpaid?


I am not saying this is the actual case, but the note was very vague and could be a notification to the MT that things were not adding up in the past correctly and the situation has now been resolved.  This would leave the MT thinking they are being skimped now, but in actuality they are now receiving their true line count. 


Just a thought!


 


 


Dictaphone platform sm
Anyone know of any companies out there that utilize the Dictaphone platform?  Any help would be great.... TY
Please, do not blame Dictaphone,
they are only doing what company says to do, they state that. The problem is, you don't know what the company tells them to put it at, unless Dictaphone does not know how to do this. I have found the most honest accounting is when you can go into sessions and it shows you the number of reports you have done and the line count. it is hard to manipulate line counts when you can double check them. You cannot do this when you have to go to the Dictaphone web site to get a conglomeration of line counts with nothing broken down. No single numbers, just the total line counts. Thus, if you lose 2-3 dictations in a day, no wonder you line count is down - your company gets the lines but YOU don't, not if the reports are dropped.
or that 20-30% went to dictaphone/ichart
too many cooks..........
It is controlled by Dictaphone.
nm
FI sold to Dictaphone

Does anybody know anything about that?  I was told that this has already happened -


It is VR software from Dictaphone. sm
It is pretty accurate for Radiology, after time, but for acute care, it needs lots and lots of editing. I hate it.
Dictaphone Lines
I have been with Transtech for a good while now and have felt they make themselves very available to answer any questions. When I started at TransTech, I was told upfront that headers and footers were not paid, but I would be paid for a 65-character line including spaces, and demographic info. I have ran comparisons myself and figured out all counting software gets a different result, but its always close. It has been somewhat frustrating with the delayed line count, but that seems to be a Dictaphone issue; maybe we should all call Dictaphone. I have an idea of how many reports/minutes I need to do a day to get what I need so rather than drive myself crazy, I keep track of that info.
Talk to Dictaphone
They will tell you the method of counting varies with each company so there is no standard measurement.
Dictaphone Extext
.
The word from Dictaphone
is that the line counting can be set any way one wants to. I can relate to your frustration, the company I was previously working for I went through the same thing, crappy line count. The company I am with now seems to be more in line with a fair line count, same system. I would sure dump that one that you are struggling with. There have been a lot of negative posts probably re this same company and line count issues. I wouldn't give them another minute of my time. Shame they are allowed to keep advertising here for MTs. I imagine as soon as people start catching on and dropping out, they post another we're growing ad for another round of unsuspecting victims. Shame on them!!!
dictaphone drag

 


the drag i was referring to that slowed you down was not the time it took - or the lag as you call it - to show your line production...when you work on dictaphone or any other what I call real time platform there are times when you are slowed by what you feel as resistance on your fingers when you are typing - you will go from pounding along at a great speed to slowing down just a bit and what feels like you have type harder with your fingers - and I assume it has to do with the transmission line..not like when you work offline....i am not computer savvy I just know whenever I work on a dictaphone it is like there are 2 gears, one with a drag to it and one when you feel like you are flying along...I don't know how to compute this as it impacts a lessening of your actual line count, but it certainly does give you the illusion that you are working hard...if I encounter one of these lags that lasts for more than 5 min or so I have to stop because my fingers get tired and I feel frustrated...I think this is what the co. should look into because maybe if they talk to - or complain - to dictaphone there is a remedy...I have satisfied myself that the counts are legit..and after some of my experiences with different companies I don't take anyone word's for anything...I check it all out myself thoroughly...like I said, TT is fine with me so far..


Never mind. I think it's the name of Dictaphone's VR. NM
x
Dictaphone Extext
If a company says they include headers, spaces, etc. in their line count, how can you make certain they are included?  Do you copy the report, place in Word and check that way or what?  Hope this is not a stupid question.  If it is.....sorry.  Thanks.
Does DTS use Dictaphone Extext?
x
ExText is from Dictaphone
//
Nuance/Dictaphone
They partner with MTSOs who use their product. When a client signs on with Nuance, they are then matched up with an MTSO that uses Nuance's product.
they use dictaphone extext
great platform, although I prefer DocQScribe now. If you have lots of oncology experience, you will do well there. The line count in their program is not accurate, so don't be alarmed. Make sure they give you the link to get your accurate line count. Owner is great, but don't know how much one-on-one he has with MT's now. Staff is very nice, but tend not to respond to technical issues which is why I no longer work for them. Good luck!!
dictaphone speed
Does Dictaphone itself increase the speed of dictations in ExText?  My dictators are suddenly speaking much faster than before.  I have them turned down to the minimum speed, and they're still too fast.  I've heard of Dictaphone increasing the speed so that we have to type faster.  Do you think this is true? 
Cphone is Dictaphone
C phone is actually a Dictaphone. Looks like a telephone and you dial into the hospital clinic for dictation. Has a foot pedal and headset. Technology has been around forever and is still used by a lot of places. You can find them on ebay for about $100-200.
Dictaphone ExText -- nm
xx
Yes it will - Dictaphone ExText - nm
xx
Did Nuance by Dictaphone?
Can someone give me the website?  TIA
Dictaphone and now eScrition
nm
TRANS NET WITH DICTAPHONE
Anyone know how trans net with dictaphone works??? 
Dictaphone TransNet

Dictaphone TransNet is voice file player software that installs on your computer. 


You need a foot pedal and a boomerang attachment between the foot pedal and your computer to control playback.  It attaches to a USB connection on your computer.


To use it, you establish a secure connection with the Dictaphone server, jobs are downloaded to your TransNet program, and you transcribe the files.  When done, you sign the jobs off and they show in the server as completed, and other files will automatically download as they are available.


Any other specific questions, let us know.  :)  Good luck!


The Low Down on ASR/VR with Dictaphone and/or Escription?
Companies I've interviewed with lately all are transitioning to ASR/VR.  They all say you can still make good money.  I need to hear this from the MTs who are actually doing this.  Are you making the same or more or are you making less. ONe interviewer said they had an MT transition to ASR on Dictaphone and she made 27,000 lines for the pay period, although that sounds wonderful but at 4.25 cpl that is not what I would have made at 9 cpl doing 15,000 lines per pay period.  I need to no some facts before I jump into this.