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Depending on the account your placed, this is not bad place to work.

Posted By: My opinion on 2008-09-09
In Reply to: Transcend - Sarah

If your on the Escription account, run and do not look back. Work often runs low and the stuff you get is horrid (ESLs) etc. and it is almost impossible to make any money. These are VR accounts. So, if your not on a VR account, you will most likely like it as far as pay on time and decent benefits. I had to quit because I either had no work or crappy accounts where I made no money. Obviously, it was more beneficial to find another job for me. Communication leaves a lot to be desired.


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MDI is a good place to work. Depending on what account you get.... see msg
Some accounts are slightly overstaffed and there is less work but I know other accounts are swamped. Their benefits are comparable to other companies. Line count is reasonable and I like working there. The staff is really nice. Just like every company, what works for someone else may not work for you etc.. so go with your best judgement. They have been good to me so that is all I can speak for. Can I ask who else has offered you a job??
Depending on the account
ER reports have a really good potential to be a big money-maker. Lots of normals and a lot of repetitive statements you can put into your expander. Not to mention the fact that the work is usually far more interesting than acute or clinic work.

IMO, 7 cpl is a decent rate.

Axolotl does have ESL, but depending on the account, you may not see any all day
As for your other questions, pay is always on time.  Paid twice monthly.  Pay periods 1 to 15, 16 to end of month.  Direct deposit available first thing in the morning.  Have been on OT for last 4 months.  Depending on what accounts you have and if you are Acute Care or Clinic, OT could go on for many more months as Axolotl  is rapidly expanding.  You don't have to stress about ELS because Editors are available by IM and depending on what your schedule is, you may only deal with 1 editor; almost have her as your personal sounding board.  They are always willing to answer questions, even give you a toll free number to call if you can't reach them by IM. The Editors and Management are always available to answer your questions.  Out of the 5 big national companies I have worked for, personally, I think they are great (I would say the best, but someone will accuse me of being a recruiter if I do -- I am just a new employee who loves it there).  You could certainly do worse. 
QT gets my vote! I love it! Gross line pay, on time, 1 account, steady work! Great place!!!! nm
x
Rad pays by line and by report, depending on the account
I have had rad accounts at Keystrokes pay both ways.  I haven't heard of one that pays for reports over 2 minutes, but it all depends on the client.  Your starting rate typically depends on your experience.  Everyone at Keystrokes is super-nice, you will like working with them.  Agree with poster who said get a backup account from day 1.  Getting IDs for your account can take quite a bit of time, so be prepared to wait.  Good luck.
A weekend required, may vary depending on account
needs.  12-hour window.  Frequently no work on many accounts where others have nearly daily OT. 
They have lots O' work depending on the acct.
If you're on an account with terrible sound quality and very heavy ESL, then they have tons of work for you.  If the particular account has no problems with the platform, you can bet there won't be work.  They advertise all the time because they have tons o' work on certain accounts and they have tons o' turnover in both accounts and MTs.
Old posts said easy to work for, but your pay would never go over 7 or 8 cpl depending on
s
Also depending on hospital, downtime (no work or tech
x
It depends on the account, like any other place. I like the system. I am on SM
TWS 3.8, which is faily easy to learn. Base rate is average. They have been flexible with me. It also depends on which team you are on, and your level. Try it. Everyone has a different experience.
I work for Transcend, love them, but right now a few accounts are slow..so depending on which you
were hired for, do not get your expectations too high. The work can flucuate the key is flexibiltiy. If you have to have a set schedule, I would double check on the work flow for your shift on your account. I would hope that they could be honest, and if I know them, they will be.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


Is it a nice place to work and did you have work all the time. nm
:
Great place to work. LOTs of work and (sm)
as the other poster noted, somewhat flexible.  Make your lines and they pretty much leave you be.  Communication is great, QA is great.  The platform is extremely easy.  There's plenty of work to go around and then some. 
BAD PLACE TO WORK
I have hands on experience with this company and every negative post that you read about them is 100% truthful. There were and appears still are many many times when we didn't get paid on time, and the funny thing is it was ALWAYS somebody elses fault. She even went as far as having the bank call us one time and tell us it was their screw up.

I used to be able to make okay money when I first started, but then some things happened and we all got screwed out of work for some time and then things have gone down hill for her ever since.

The other thing that bothered me is the fact that we invoice her on one day for a two week time frame and don't get paid for that invoice for like four weeks. That is not right! Linda is using that money of yours to take care of Linda first.

She is a business run out of her basement, which shouldn't matter because I currently work as an IC and it is totally a different set of circumstances. Totally honest.

My best advice........unless you like to work for free stay away! Things will not change with her and I suggest not even giving her the benefit because you will regret it in the end.
Well, first you have to have the work to do in the first place, SM
but there is also the burn out factor and motivation. Guess that's true wherever you work.
It is still the place to work sm
I would rather have different accounts to type than no work. Medquist is just way ahead of most other companies technically. I don't care if they offshore anymore as most companies do these days. I learn something new every day and it is never boring. Just my opinion :)
No way would I work at a place that
it is possible I would not get paid even during the training period. Unless J&J is a company owned by Webmedx, it doesn't make a lot of sense. Wouldn't touch it with a 10-foot pole. Never heard of anyone who would fire you if you did not meet QA on a daily basis.
My account has lots of work..ask for another account/nm
**
Great place to work!
I came to Phoenix after having worked at the 2 large nationals over the past 4 years. I'm SO glad! The do not pay for spaces but the headers/footers more than make up for that. The work is steady, same account (or accounts) and never runs out. The staff are great to work with, helpful and very thoughtful. Great place to work!
QT is not a good place to work IMO
nm
It's a better place to work, IMO. The support is better too.
They are separate companies.
It's an awesome place to work...
I don't know about Transcend, but I know that MDI has the MT's best interests at heart.

Have you worked at both MDI and Transcend? My account at MDI has about 40% ESL, but once you get used to them, it's not bad
FUTURENET is the BEST place to work!
For real, FutureNet Technologies is the best place out there to work!  I have tried two other places over the internet, and BY FAR, FutureNet is the best!  They have a lot of work.  Their pay is ALWAYS on time, EVERY TIME.  They have production bonuses, easy format (VERY EASY) and they do not ask for IM, so that means they are not bugging you all day.  They email you, or every now and then call you, when something is needed...and they send counts all throughout the day to let you know how much work is in the system.  The people are GREAT, easy to get along with and very nice.  They may be doing some hiring.  If so, RUN to them!  They are the absolute BEST!
Great place to work
Wonderful people, great software, sound quality excellent, benefits affordable, don't really noticed the ESLs, maybe because I'm used to them, or maybe depends on the account.  Pay average.
Terrible place to work.
I agree with the poster about the platform being terrible. Tech support is almost nonexistent, and after training, expect to be out on your own. They will tell you exactly what you want to hear and then do exactly what they want, never to your advantage. I was there for 3 months, quit and it took them 2 months to process my paperwork. During that time, I would still get emails asking me to work extra or emails about account specific updates, etc.... I'd work at Dairy Queen before I'd go back there... but hey, that's must my 2 cents.
I work for KS. Its a wonderful place

to work.  You are treated well, they listen to your concerns, pay is on time.  If for whatever reason, you don't like your account, just ask for another one.  If your good, they want to please you so you will stay with them.   It's in the top two on my list.  Spheris, oh no.   You have to get used to taking tests for these companies, that's just the way it is.  Test and wait, test and wait.    Good luck.


 


TRS is a horrible place to work

Extremely bad management, constant changes in management, constant do more, do more, do more, benefits always changing and not to the benefit of the MT but always to save them money.  If you want to be a number and constantly being looked at for what you DO NOT do rather than what you do accomplish, then TRS is the place for you.  If you want to make money and be happy, I think flipping burgers at McDonald's is a few steps up from TRS. 


I watched way too many good people get walked all over at that company and finally leave.  I lost my faith in the idea they could come back to a good company and after several years, decided to take myself to another company. 


I hope you find what you are looking for, but please run away fast from TRS as I would hate to see another MT treated the way they are treating their people. 


Great place to work
This is Documed in New Jersey that I am talking about.  I have said this before on MT Stars, but I absolutely love this company.  Been with them for almost 2 years and I can't say enough good things about them.  The management is fantastic.  The office staff is wonderful.  They are very helpful with any problems you may have.  Pay has never been late.  Hope this helps. 
They are a great place to work..sm

I have been there nearly 4 years now. The staff is very professional and accommodating.  My schedule is flexible though there is a 24-hour TAT, but you can work the hours you want for the most part, at least on my account.  Pay is always on time, the platform easy,and I rarely hear from QA. So all things considered, I would certainly encourage you to give them a try!


Not a good place to work. sm
They screw you over and don't pay very well.  I would stay clear of them!!!!
Great place to work
I have been there for about 4 months. I love it there. Everybody there is great. I have an awesome account as well as a backup account. I plan on staying there for a long time. I don't know if they are currently hiring or not. Good luck!
No thanks TTS is the last place on earth I would work
.
GREAT place to work

I have worked for MANY companies, and this is the best one I have come across, HANDS DOWN!!!!  You are actually treated like a PERSON.  The communication there is GREAT!  It might not be the biggest, but I believe it's the BEST!  : - )


I do...It's a great place to work...SM
Everyone is very nice and helpful and there is never a shortage of work!
Look, I think TT is probably a very good place to work. But
There was a legit question about line-counter software at TT, and they are not addressing it. Of course it makes for paranoia. As someone pointed out elsewhere, it's a business, not a social club. Nice is, well, nice, but my lines have been cut to death over the last few years, and, yes at this point I'd want an accounting, too. I don't even think TT is truly trying to rip anyone off, but it does seem like a bad PR and business practice. If the lines are calculated correctly, why not fix it so it's transparent and it's a win/win for everyone?

It IS bringing back some bad memories from the Q, when things were really exploding with some very serious, valid issues and posters were belittled when they tried to point them out. It is an awful thing to be invalidated by your peers.

There are some at TT who seem like they ARE being very petty and need a reality check, and there are some who seem that they have been so wounded elsewhere that they would forgive any MTSO anything just so someone will be nice to them. Like any service (and any forum), there will be nay-sayers and there will be cheerleaders, and the truth will be somewhere in the middle.

I think KS is still a good place to work. They

have 4 different platforms that I know of.  I think how much you like an account depends on what you worked on before coming to KS, how bad the company was you came from, what your expectations are of the company/account, etc.  If you came from SPI, MQ, or OSi (where things seem to be horrendous based on posts) then KS is probably the best place in the world.


While it isn't the place I think I'll end my career, I would still recommend them. 


There's no work at this place! Move on! nm
xx
good place to work
I am an IC and have worked for them for about 4 years. It was much better when it was MDI. They were much nicer and easy to work for. Now it seems money is the main objective (theirs). They always pay on time and live up to their part of the bargain as far as I know. The IC's are treated like step-children or worse now. We used to at least get a Christmas card, but no more. Nada. Hope this helps someone make up his/her mind. There are probably none much better.
The place where you work now, did you do straight
transcription for them before and if so were they that strict with the straight. I just do not see letting quality work slip because of trying to get through a report as soon as you can. Do you work for a big place and also what platform are you using?
Sounds like we work for the same place...sm
Same thing is happening to me.  I have worked 50 hours a week for the past 2 months just to get my lines in.  When I turn in my time sheet, I put down that I worked 100 hours in 2 weeks.  I got an e-mail from my company stating to please only put 80 hours down.  Now, this seems totally illegal to me!!!  They should not get away with this but what can I do?  I need to pay my bills.
Ohhh we work the same place and sm
I submitted four documents with the same procedure dictated, same doctor, etc. and left blanks in the same place in all of them. I knew what the procedure was supposed to be, I simply could not hear what I knew it was, so I blanked it in four documents and waited for QA to help me out. Right. I GOT BACK FOUR DIFFERENT ANSWERS. I took it up with QA supervisor and my supervisor. I was told *next time* to provide the job numbers. Okay.

I have had them give a critical error for spelling out HCTZ when it was dictated spelled out, and then been given a critical error for leaving H-C-T-Z which is what the doctor said and not spelling out. Can't win for losing.

Got told to use ProTime. Okay, whatever...looked that up because it is pro time some places and protime and should really be prothrombin time, etc. ProTime is a home INR test and DOES exist, but whatever. I got corrected to Pro time which sure isn't right.

I feel that the QA gals there are very poor. I am not sure how they got to be QA but it would seem most of them should not be doing it. I know you can't take your best MTs and make them QA because you are shooting yourself in the foot, but you can't break in newbies by letting them do it either. It has me so upset I am looking for another job and I JUST started there.


That is why I am looking now for a second job. The place I work for constantly
runs us out of work and of course it is because things are slow but the fact is they overhired so they dont have to worry about TAT and be bothered with it.  We dont count I guess.
good place to work?
pay, benes, etc?
Honestly, MQ is a great place to work!
I did work for Spheris before they were called EDIX, and I've worked for a couple of other nationals and MQ is by far the best! The grass isn't greener on the other side, believe me. MQ is the most advanced technilogically. If you don't want to feel like you are going backwards with technology, go give MQ a try. I work out of the Dallas office and the communication with my supervisor, other supervisors, upper management, other co-workers...is EXCELLENT. I love it. I would say at least give it a try before listening and taking the advice of anyone reporting a bad experience. All offices are not the same.
I agree, no Indians work for this place.

TT is a great place to work for. It is not that hard to
reach and maintain a decent line count. Incentives are fair and not to hard to reach. ExText is the best platform, at least in my 18 year experience. Great people, tons of work and the ESL percentage is about 20-25%.
Deventure is not a good place to work
QED pays weekly. Not a great place to work though; neither is Deventure.
TransTech is a wonderful place to work
x
We must work for the same place.. I'll email you (nm)
x
I have to agree -- truly a great place to work. sm

There is always a learning curve anywhere, of course, but wiithin just a short time, my production was the same with TT as anywhere else.  The benefits are pretty good, insurance affordable, and as an added bonus, the people there truly care about their employees.   After 30+ years of transcribing, I feel like I finally found my home.