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DSG is one of the worst companies I have worked for

Posted By: sm on 2007-10-30
In Reply to: DSG How Sad! - Lynda

and I think they have a very high turnover rate. I did not even get my start-up paperwork for 3 weeks and I honestly feel this is because they have so many people quit the first 2 weeks they wait to see if you make it that far before they bother mailing out the package to you! I lasted 4 months - I was absolutely desperate or would have quit sooner. Their accounts are absolutely horrible, management is the worst I have ever seen - do not answer emails, demand you be on IM but only to IM you - never to answer an important question, if you bring up a legitimate question on an account specific they ignore you as if not important, inconsistent as heck on the account specifics, ask if they can call you and then finally call 2-3 days later, make a huge ordeal about minor things. Only thing they have going for them is the platform - other than that they pretty much are a horrible, horrible company and I would steer clear of them seriously.


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I have worked for a lot of companies and can tell you this has the worst mgmt of sm
any company I know. They are unprofessional and they do not know how to manage.  They are running around like chickens with their heads chopped off, play people against each other (watch behind you if you go there) and you really do not want to go there.  They do hire outside the U.S., almost everywhere actually-not just India, the Phillippines, but as far away as Australia. Their tech support is bad and the company could care less about those that work for them.  On an up note, they pay on time. That's all I can say about them that is good.  You would do better working for any other service that is around than working for them. 
ESL's are killer, worst I ever worked on SM
Disagree about email. They leave you alone to do horrible work.
Worst company I ever worked for.
Sounds files are horrific, worst ESLs ever (and I'm very good with ESLs and do greater than 85% ESL), all kinds of internal problems, etc.   If you look back for previous posts you do find an occasional good post about them, but you'll find 10 bad ones for 1 good one.   There have even been people who ignored all the bad comments and went to work for them only to come back here and post that the bad posts were right and they were sorry they didn't heed them.    There is always work because there is such a turnover in MTs.   I also worked in QA and was offered a management position with them and the quality of the work I saw was so bad that I had to pretty much retype every file.  
I second that-worst company I ever worked for also..nm
nm
Worst company I have ever worked for
I recently worked for Central Transcription Services (CTS) out of Michigan.  My account manager was great.  The pay was great - when I finally got it.  I don't know if they have cash flow problems or just poor management, but they NEVER  paid on time.  My last check there was 12 days late, which is why it was my last check....I quit!
Worst place I ever worked. Much of the same
info in the archives.  There is a reason they are constantly hiring and new accounts isn't one of them. 
Yes, and it's the absolute worst. I've worked on a

nm


POLL:Worst company you ever worked for and why?

nm


CBay is the worst place i EVER worked.
Liars and thieves. I do not like to be lied to and they did, all the time.
Worst on-line company ever worked for
There is NO communication for MTs, between supervisors, QA, or anyone else. Company is highly secretive. QA is very rude!!! Receiving paychecks is consistently late. I would not advise working there for anyone.
Absolutely the worst company I have worked for. SM
Extremely disorganized, outdated platform (in terms of MedRiteXL), unprofessional management.
I worked for this company and it was the worst experience of my career.
I would advise you to search the archives on this board. You will be able to make your own decision based on that info.
Worst place I've ever worked. I hear a lot about

a better than average pay, but no one ever says what it is.  If you do QA they need to pay hourly.  When I was QA I was better off retyping the reports.


They use Start/Start and require you to purchase it.  When I worked there they got a $20 discount if you told the company you worked for SoftScript, not sure if still that way.


I wouldn't recommend this company to anyone, but I do still have my foot pedal and software if you're interested.  


The platform used to be Apex. The worst thing I have EVER worked on.

I quit after a few days of struggling with that garbage. I made like $9 in two days LOL. I just remember typing a half hour only to get 30 lines and it was like over a full page of text. I'd say rip off...


Is the OSi I saw down further under the poll for the worst companies
the one in Atlanta? I just accepted a position with them and when I researched the archives, I saw good reports only about a month or so ago. Tell me this isn't the same one I am going to start working for!
Cant that be done on any platform though. Why does it seem DQS is the worst. Is that why companies
buy this platform.  I wonder if you asked a company about it if they would be honest about every little thing they do to take away lines.  I only know for a fact that it reduced my lines tremendously going from a DOS program to DQS on the same account with the same dictators.
Which companies have the ABSOLUTE WORST software?

Don't want to waste my time applying as I just came from a company with bad, bad software.


Getting the worst shift and worst work are two different things...
If you are new, you may not get the best shift, but everyone should share in the difficult work. No one person should be stuck with ESLs because they are new. Maybe the new hires won't get first pick of holidays...things like that, but shouldn't get stuck with all ESLs. Doesn't make sense.
Glad it worked for you. I have worked for companies
that were more reliable and paid without the delay I had. Maybe you started before they started doing that but it makes no difference. I TOO am a single parent.

You are not trying to argue? Sounds like you not only are trying to argue but you are just waiting for anyone to post anything about the co on here so you can just get out there and respond, which seems to be the way I have always noticed it. It's like all the MTs or whoever that work there are just waiting to respond.

This board is about the good points and bad points about companies. I am telling my experience.

The people were nice people though, but my experience was not a good one and I will not say it was.

I can go a week after the end of payday and even 10days later but that's it. Kids would starve.
He worked for YOG, JLG, MDI-MD, QT, and God knows how many other companies. sm

He had groupies who would follow him wherever he went ........ and then also groups who detested him.


 


Me, I just never understood his overinflated opinion of himself, but then again, I suppose a healthy ego is good for us.   Good for him, I guess.


How many companies have you worked for?
It sounds like you have had a lot of experience with different companies...  Just cuious..... 
Because I worked for all 3 companies
and lo and behold there she was. I used to wonder why I couldn't get quick answers from her, it was because she had her finger in too many pies at once. She is no longer at one of the companies but she is still at the other two. The difference was I wasn't double dipping, I was getting paid per line whereas she was in salaried positions for each company. I just had one FT job and two IC PT jobs.
The last 3 companies I have worked for have all...

overhired.  They weren't scrambling to keep the positions filled.  They certainly weren't working to keep skilled MTs from leaving.  They were concerned about their TAT and only their TAT.  They offered incentives to clients for their business by guaranteeing discounts for reports that were out of TAT.  The larger MTSOs were working on technology to promote quantity rather than quality. 


Instead of thinking at the next level, step back for a second.  In order to be paid for their services, clients HAD to have their transcription completed.  Before NAFTA, the clients compensated fairly for their in-house or remote personnel.  Even after the larger MTSOs tried undercutting the independent MTs, they were still paying a fairly high rate for transcription...sometimes paying the MTSOs up to 18 cpl (or more).  After NAFTA, they found they could virtually eliminate their transcription departments (if they were smaller hospitals/clinics) or at the very least cut them to bare bone because it was saving them a tremendous amount of money by using offshore outsourcing services.  They were doing the same things all the large companies were doing.  Now in order to make the money, the MTSOs have to produce large quantities to compete, which can only be done by foregoing quality. 


So, when thinking at the next level, I do agree with you that there will be consequences of the tax changes.  But it was a very poorly thought out plan to begin with and now we're reaping the consequences of it.  I just don't agree that there is a shortage of American MTs when there are so many MTs scrambling for work. 


I am glad you know who they are; I don't. I have worked for several companies
as QA and in all but one case, the QA manager was an MT with much experience. The job I have now, the QA have a lot of latitude with the MTs and mentor, but none of them have the attitude of feeling better than the MTs or project it. It sounds as if you are trying to talk yourself out of it. I love my job and I love working with the MTs. It is all in what you want out of the job how the job will be. You must like doing QA though because you will not make the hourly rate that you would make doing MT work if you were a fast MT (like I was). I enjoy doing my job. I cannot find anything that I can say against QA other than the fact that there are cheap companies out there that try to get away with paying QA by the line and I would avoid them like the plague because that's what they are. They truly cannot care about quality if they pay on quantity for their final product.
I worked for several of these companies, just found
greener pasture, but in defense of the companies, I was hired immediately, I did not wait for weeks, days, etc. Perhaps part of it is that I do all work types, I am flexible with my schedule, I will work weekends and/or holidays, etc., and my test results, when given, are very high.
This is the norm at the companies I have worked for. sm
Don't take it personally. A lot of us go through the same thing. It hurts when a punctation error is pointed out, yet no mention is made of what a great job you did on the medical terminology. Kind of wounds the pride. Take comfort in the fact that the rest of your report was without error. You should learn to follow the style your company wants you to follow. They each have their own rules.
I do not work for KS but have worked for enough companies to know that sm
you are on your own for training after a brief training for the most part but that if you ask questions, you will get answers. I would prefer that, with a good manual, than sitting in a few 8-hour days of training, which has happened at 2 companies. I learn fast and get bored with long training. Different strokes for different folks :)
I have worked for 6 companies using Extext
You can do a ctrl-s and do documents typed today and get a list of them.
I have worked for 3 companies by the minute. sm
It always seems to balance out if you do a lot of work. I have had formulas of 10 lines per minute, 10.2 lines per minute and 11.4 lines per minute. It comes out to between 0.08 and 0.09 per line when you do it that way and seems fair to me.
The last 2 companies I worked for DD my check the
first pay period.   There could possibly be a bank issue, but it isn't an across the board issue. 
I've worked for several companies
and I would hate to be on a list like that - eeek!
As someone who has worked for many large companies, sm
I've seen this many times before. Companies downsize or streamline or whatever they want to call it OFTEN, especially management level positions. I wouldn't blow this out of proportion.
Worst of the worst...I agree with RUN
Please - don't learn the hard way!  You will only waste your time and run the risk of not making anything to boot unless you have a relative who is a big city lawyer.  Under the sugar coating is something very bitter.
I have worked for 4 companies, including MQ now which have lowered pay.
it is the way things are now. This career is going to the dogs.
Just how many companies have you worked for? You seem to have comments on all of them, all negative
perhaps it's time to look in the mirror and fix what is wrong with YOU. You have such a negative attitude, I doubt you will be happy anywhere. Check the past few pages of reports and see how many posts this person has made about just about every company mentioned. SHEESH.
Can I ask who you worked for previously. It may have been on one of the accounts or companies I
worked for..When I went to work for that one and ended up making $9 an hour, I was so disappointed because I figured since I was a high producer at my other job and made big money plus I had experience and needed no training on the platform I was sure I would be doing well. I am more convinced than ever that they fix the line counts. They have to or there would not be the huge difference. Of note also was that the low paying one was the easiest. The account was a walk in the park so I really thought I'd make a great living as the other job was a lot of ESL etc. Boy, was I in for a shock.
With a few rare exceptions, the companies I have worked for
don't share worker names - so how do you know these other people work for Allstate?
I worked for one of the highly touted companies sm
and it was GREAT...until they went overwhelmingly to voice and took entirely too much work away from the traditional MTs to give to voice. This was after they told us it was a CHOICE, but little by little they are forcing the issue with their MTs. It is NOT a choice! They are APPEAR to be somewhat overstaffed at this juncture.

I need to keep my insurance and I do have the belief that this company will come to their senses and nix so much voice. I could be full of it, but I really think they will. They are a hop and a skip from the hospitals complaining because the editing is EXTREMELY poor on the part of the MTs doing it. Time will tell. You will note, this is not bashing the company so much as bashing poor MTs who can't actually do the job put in front of them.

My solution was to go and find another job at a place that didn't want to go to voice at all. I posted my resume on another site and within 24 hours, I was contacted, hired within 48 and scheduled for setup/installation within 72. We are working on some issues, but this seems to be a very nice small to medium company. They are only offering IC, but that is fine since I have the above as well. They are willing to give me all I can stand of what I want and have voiced being pleased to have found me. It is I who am pleased to have found them.

With the state of affairs in America right now with layoffs and what I believe is a deep recession and/or another depression on the horizon, I DO FEEL VERY FORTUNATE to have ONE job and I have TWO. I don't know any other profession where someone who is looking for a job finds one within 24 hours! It has happened to me the last 4 times I looked for work, PT or FT. You betcha I know I am lucky.


Yes, I have checked into and worked for several companies that use Escription and Transcend has the
best pay..now, they just need more work so if you have steady work, then I'd stay put.
How do you know there is high turnover? The companies I have worked for get new accounts. sm
They hire because of having more work, not because their current MT's are leaving.

Some of the companies hire constantly because of turnover but most do because of growth.

The BS that MQ has done over the past few years has opened up a lot of new business for many good companies and it looks like that will continue for a while until CBay either runs it to the ground or converts all the accounts they possibly can.
Speaking from experience.. you work all day and make nothing. I also have worked for other companies
on Escription and made a lot more.I just came to the conclusion that they do not pay for headers, footers, spaces etc.. I swear I would work 8 hours and be lucky to make $50. It was my first Escription account so when I changed companies I could not believe it. I make in a few hours what took me 10-12 hours to make at Focus. Dont waste your time. They design it so you dont make any money. What a waste of time working there.
Gee, I only make negative comments about companies I've actually worked for
and have the scoop on. I never said the line rate was high for this company, but nice fast software is what saves a good MT's line count. There are plenty of ESLs too, but no more than most acute care hospitals. So if you can't handle ESLs, you wouldn't want to work for TT (or most other hospital accounts). The new accounts are not teaching hospitals, which is good for me because I don't like doing residents. For now there is plenty of work and OT when you want it. So IMO a starting line count isn't the only important factor for how much money I can make, and certainly not the only factor in my job contentedness. They are fair and respectful and use good software, and those are the facts, not theories.
I guess I have been lucky to have worked for 3 great companies. The only problem with the 2 before
is that they both were sold to companies that were not U.S. only and I refuse to work for any company the sends work offshore.

I am happy at Keystrokes and know that others are too. I have gotten everything promised to me, even though I must admit that I do not ask for much. I just want to do my work and leave my desk when done and then get paid for what I did.

I hope you find a great company that fits your needs. It must be horrible to be burnt enough times that you have to doubt everyone. I feel like that in my love life (divorced 3 times).
Please do not go there. It is the worst!
nm
MDI-FL is the worst of them all.
x
Worst than the 1st one, can't believe she did it again!
nm
I don't think it's the worst

If you're fast, you might just make production.


No they are not. They are the worst
nm
Worst
Transcription Relief Services. It may be better now, but was absolutely the worst when I was there.
WORST ESL
Ever and the first time I transcribed one, I was given 91% QA on the document.  Not to happy about that.
DSG IS THE WORST EVER!!!
Another company who starts off great and then turns nasty! I planned on retiring from there in about 10 years. I actually worked for them for more than 3 years. With their massive expansion a few months ago came really rude e-mails or no response to questions, being switched on accounts with VERY different specifics endlessly, IM messages to interrupt your day for their endless *emergencies,* etc. I produced big time for them and had an outstanding QA record. They abused my good nature one time too many. I am happy where I am right now. THEIR loss!!