DSG - Rude people, ran out of work, shuffled around on multiple accounts!
Posted By: greenie on 2006-07-15
In Reply to: Hands down DSG - rude, ignored, run ragged on endless accounts! - amyme
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Nice people but low work, and yes I have multiple accounts!! nm
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she means they are being shuffled around and being sent rude e-mails and IMs - ROFL
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Ditto. No work here on multiple accounts. nm
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Unorganized, feast or famine work, rude people, AND
Their new accounts are unpleasant to work on to say the least. They are no different than a lot of the other companies now.
Multiple Accounts
Unfortunately, I think it is becoming more and more common. The company I am at did not start out this way, but I have really seen this change in the last 6 months. They have promised ridiculous turn-around times in order to compete, I assume, with offshoring and to accomplish this it seems to me they are overhiring to cover their bases.
Multiple accounts
I have 4 accounts (all high ESL) and do not mind it at all. The way I look at it, the more flexible you are, the more work you have. :)
Do you have just one main accounts or multiple. Thanks.
:
I would try a place where you can have multiple accounts.
Have clinic be your main but see if you can get an acute care as a backup to prove you can still do it. That was how I got into hospital work. I still try to do a mixture of both to keep it fresh in my mind.
Continued from above -- and yes I have multiple accounts...nm
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The key is working multiple accounts. Three months is hardly long enough to get a handle sm
on the job. Maybe better to keep a parttime job until you are up to speed on the new job. I haven't run out of work in almost a year (and that was only for a few minutes), but I do multiple accounts. Great company, great people. Nice bennies.
I worked for SS and some people were very RUDE and I am talking about the editing people in some
instances. It ALL depends on the person, as it does with any company. They paid on time and the lady over me was very nice, but boy the person in QA was mean to EVERYONE!! Never seen anything like it before.
KS people who work on accounts with lag time (sm)
I have been having the phone line go dead and sometimes I can call right back and get my report and sometimes I lose it. I have had my cable people out here several days in a row, and they can find nothing wrong. I was wondering if this happens to others - and maybe it is a problem with the hospital line we use - not actually the line in my home. I appreciate any input. (I am new on this account so do not have enough history to know.)
Good accounts, great people, plenty of work. sm
I'm past that "honeymoon" stage of the first few months that another poster mentioned. I still find them to be the best for me. Never run out of work, always there for questions, including timely responses, great people (QA and otherwise).
I'd highly suggest contacting either your supervisor or Jane (as she offered) about lack of work. As you should see on the daily reports, there is plenty of work out there.
Good luck & I hope it works out for you.
I wonder what the quality of the work is like adding all those people to accounts. I agree. They
will lose accounts this way and MTs will move on. No one is going to sit around and make no money and then have QA breathing down your neck when you are thrown into all these accounts. So no one listens in New York. What is the problem with them.
some people can't help but be rude..
I don't really appreciate being described as promoting hocus pocus...I was just describing - very poorly I know - what happens to me and I know alot of others who use dictaphone...that the computer you are typing on can sometimes be overwhelmed by dictaphone and vpn and it will intermittently slow down - and you will experience a lag in your typing - which was what I was trying to describe...maybe these are just older computers I don't know but you seem to have a real axe to grind..I was simply conveying my experience...maybe you need to get a life, or learn to handle your anger a little better, or better yet get back to work...this is my day off what's your excuse? I apologize I did not describe this adequately, but just because you haven't encountered something doesn't mean it doesn't exist..
No, not rude, some people will only or can only do ERs. I know of some that sm
don't want to do operative reports and such. I can see where they might be intimidating for a new transcriptionist. I was not trying nor was that a rude statement. Sorry you took it that way.
Rude people but at least Talon is gone. nm
Look above, I corrected myself, how rude people are here.nm
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Hands down DSG - rude, ignored, run ragged on endless accounts!
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Also agree, but I think the rude QA people mentioned are gone. nm
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Well, boo frickety hoo! So you encountered some rude people...
this is business baby, it's not your mama's house or church. Suck it up and do your job. Not everyone is nice. Not everyone wakes up in the morning and sings with the birds and whistles while they work.
I wasn't rude. All I said was that if I was trying to profit from recruiting people, I would
have left contact information. I didn't get called out and was never rude. How is stating FACTS rude? I'm also not offended because your logic makes no sense to me. I speak the truth. But it doesn't matter. If we have anything negative or positive to say about ANY company whatsoever, we're either recruiters or disgruntled ex-employees. I didn't get called out because there was nothing to call out on. Please, take your senseless accusations elsewhere. The board administrators know exactly who I am, so they can back me up when I say that I'm not a recruiter. I'm (GASP!) a happy employee FINALLY after ages of searching for the right company!!!!
I told you--these people weren't only extremely rude and mean..
But really dense!! I can't believe they keep posting and proving 'me' point. 
DSG - Really rude group of people, especially the acute care side.
Got tired of their snarky remarks and moved on. Make 25% more where I am now doing easier QA and really nice group of people. Good luck to you!
true about the people being rude, not to mention, don't call you back. nm
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VERY unorganized, ancient software, rude people running that show NM
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I also work for Warminster. Thinking of trying to transfer out. It is now the NE and yes multiple
accounts all the time. Warminster has always done this and I hear the same for the NE so may be time to look at other MQ offices.
There have been multiple postings by someone saying "RUN" who admits they used to work here. s
I'm done. You won't see me here for a long time.
Thanks for the scolding. I try to look on the bright side of life, but apparently by doing so I'm being presumptuous.
The rude rude rude post is TRUE
.
Just people with a few accounts, sm
and some subcontractors. Very small time. Most actual companies have their own platforms these days.
My STM said no new people were on any of our accounts, but regardless of (sm)
what account they are on it someone who was typing those lines will be moving to another account and when that account runs low the people on that account will move to another account, and so on and so on.
I like the company, the benefits and the fact they don't outsource. I will stick it out and hope for the best.
We had a lot of work the first of this week, I don't know what happened. Maybe some people are already searching out other jobs.
Right now I am glad it is summer time and when I do have to flex my schedule I consider it an opportunity to spend a little unexpected time out in my garden.
Have a pleasant evening everyone.
My STM said no new people were on any of our accounts, but regardless of (sm)
what account they are on it someone who was typing those lines will be moving to another account and when that account runs low the people on that account will move to another account, and so on and so on.
I like the company, the benefits and the fact they don't outsource. I will stick it out and hope for the best.
We had a lot of work the first of this week, I don't know what happened. Maybe some people are already searching out other jobs.
Right now I am glad it is summer time and when I do have to flex my schedule I consider it an opportunity to spend a little unexpected time out in my garden.
Have a pleasant evening everyone.
I wasn't saying that we do not have enough people on the accounts. I was saying that we do not r
out of work and it is always busy. Lee is the owner but the managers "run the show". She is sales not HR. She took over calls for a few days when Karen and Keystrokes parted ways. Becky is the one to talk to at the office. Lee is out of town on sales calls and client visits too much to handle that. You should call the office at 630-739-5520. Perhaps you misunderstood that you were hired? She hired a transcriptionist that I used to work with and she has been working for a month now, starting two days after she was hired.
Becky is wonderful and can help anyone who needs help. Did you ever leave a message with the office or did you call Lee at her direct line?
I am not involved in this end but am friends with a manager (worked with her for 5 years at a hospital) and know that HR is not Lee's strong point - it is a full time job and she already works 12 hour days.
My only contact with them was rude. The front office person or whomever schedules interviews is rude
This was about a year ago but I set up an interview and either I was supposed to call them or they were to call me at a certain time but I totally spaced off the time change. The lady went off on me and told me that they had no interest in me because I couldn't call on time etc. Rude. There is no way I would ever work for someone like that.
They are rude to work with as well
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Great people, IC only, low pay, easy accounts, sm
direct deposit, paid weekly, always on time.
Hope this helps. Good luck!
They keep losing accounts and letting people go. nm
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Hmm, guess they have openings for certain people on certain accounts...nm
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Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA.
Who said people who work for KS aren't happy for people who work for (sm)
other companies? I'm happy for people who are happy with their jobs, no matter what company they work for.
Biggest problem with MQ is they put too many people on the accounts and guess what. You either have
nothing or keep going into multiple accounts which presents its fair share of problems plus big time QA problems and quality problems and MQ wonders why they lose accounts. They STILL dont understand it is better for everyone including the client for the MTs to be familiar with the account. They just dont get it and I guess never will.
Terrible to work for, bad communication, rude
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Yeah, both.. Really rough accounts but exceptionally nice people.
It's a shame but some of the accounts were really high ESL. I did like the people though and would have stayed if the accounts were different.
Great people, difficult details on accounts to remember...nm
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Just be rude..out and out rude so they have just cause to "fire" you.. haha..What a bunch of i
Who would want to work for incompetent people like that. Time to change your phone numbers. They are like bad stalkers.
How do people cherry pick on accounts? You mean like supervisors assigning jobs?
I did not know you could do that, but is that what you mean? I need to know because I will not work for that.
MOST of TransTech's accounts are obtained through Dictaphone/Nuance -- not by any TT mgmt people
out seeking work for all the MT's that they have recently hired on. That is not a good thing when Dictaphone has control of how much work TT gets, when we can have some work from them, etc. They have other MTSO's who want work for their MT's, too, so Dictaphone/Nuance has to share with all MTSO's who have contracted with them to use their equipment; thus, doling out jobs as Dictaphone/Nuance sees fit for their good.
And furthermore, you can see this hits a sore spot, this giving people backup accounts and then
you run out of them is also ridiculous. There you sit making less and less money and trying to learn multiple dictators and then guess what, that dries up. Once you know that is what a company is doing, then you go to your alternate plans and never look back. Sooner or later when MTs either decide no more or they get multiple jobs and they have to keep hiring and hiring which impacts their quality I am sure it will settle down. At least, I would hope so although it doesnt seem to be right now. Could be because of sending work offshore not sure. All multiple backup accounts do is make it harder to make money and you have more problems with QA and your own quality because you just keep popping in and out of all these accounts that you really dont get to know that well. Knowing an account well is the best way to go for quality and line count for sure, NOT multiple accounts. All that does is help the MTSO keep the work caught up to the exact MINUTE.
Seems to be good and bad in the archives. Rude & running out of work to very professional, great
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Rude answer to a rude post. nm
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3 words, rude, rude, rude....sm
the owner sends out UGLY and NASTY emails to the MTs. The communication is just a disorganized mess and they hire you as an IC, but pretty much treats you like an employee. Emdat sucks and pretty much the accounts are not that great. VERY hard to get your lines in Emdat platform. They LOVE to FIRE....when in actuality.....(that is the term they use)...you cannot FIRE an IC, you can lock them out of the system and I guess that is firing, but those two words have always been a pet peeve of mine....hearing when MTs are fired as ICs....Just my opinion
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