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Serving Over 20,000 US Medical Transcriptionists

DRC if you're capable of high quality work.

Posted By: Samsa on 2006-04-07
In Reply to: Internet based companies? - Lost in the shuffle

DRC (Digital Records Corp.) is a top-of-the line company to work for, if you are capable of doing top-of-the-line work. 


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If you're capable, you have the
however many secondary accounts. 
You get what you pay for.. for 1.5 cpl what do you think your getting.. high quality. No proud MT w
and of course those kinds of companies thrive on that. I mean really. 1.5 cpl.. No one with any experience or common sense would work for that!!
They are not MT, but general transcription. Pay not very high. at least not as high as MT work.x
x
Jo, I think you're going to be all right. You have a high sm
QA score and you are increasing your production consistently on a weekly basis. It takes such a long time for an MT to be able to sit down and transcribe whatever comes through the queue and make good money. This is very tough work, and we all learn every day. You have what sounds like great work habits, terrific quality, and a wonderful attitude. You'll do fine.
I don't think we're the ones who need to get off our high horses
We're not the ones who are irritated by a simple question.
Yep, they're definitely up there pretty high on the SUCK list
another evil company
Where are they rated high??? They're Indian affiliated. 'Nuff said. nm
s
Capable
I am VERY capable of handling several accounts.  I HAD 3 backup accounts to my primary account.  I was recently cut back to my primary and 1 secondary account.  According to my RM it was happening to all MLS in my region to avoid the difficulties encountered by having several secondary accounts and to allow MLS to have more work available on their primary account . My primary account never has enough work to cover my entire shift, though it did 3 years ago before outsourcing. I guess it depends on who you know and what region you work for.
How can you know for a fact how much another individual is capable of doing? sm

I have tried to ignore your constant negativity, and I do feel sorry for you because you must have an unhappy life to want to always rain on everyone else, but enough is enough.


I average 300-350 lines an hour, at 11 cpl that equals over $33/hour.   I have been an MT for over 30 years now, and have been blessed with a natural ability for speed and spelling, and, although there are new things to learn every day, I do not have to spend the majority of my work day looking up things. 


I am not trying to be adversarial, and it makes no difference to me what you believe.  I cannot believe I even got sucked this far into defending myself against some stranger.   I wish you well, and hope you have a job that you enjoy as much as I do mine.


 


Merry Christmas :)


Apparently they do not think we are capable of doing the math.
The math is there and it is not pretty!
I'm high level 4, all acute care, high ESL, many years exp. and highest QA grades...
In case you are wondering...All acute care, all specialties. I request new accounts, and yet they all run out of work...not just during usual slow periods...
I'm original poster and a high level 4 as well with high ESL accts, which I've always had...sm
My accts (10+) for the previous 12 years were all in the LA area. I consider ESL at Webmedx easy, even though my WebmedX accts are supposed to be high ESL. ALL of my STMs accounts are low on work--quite low. I've added more accounts. Not helpful if all are low in work. My supervisor at MQ was more helpful than my Webmedx STM.
once in a while when work volume is very high.nm
nm
I work on one that does not need high speed but have been told sm
that there are very few like that.
Get off your high horse and go work your management job...sm
This is a board for opinions, isn't it?  So don't tell me to get my facts straight.
Their pay scale for ES wasnt high enough for me. I make a lot more where I work now.
but, to each his own.
Quality and quantity of work is always there
with the exception of the first couple of hours after a holiday. Pay is like clock work. Never late. Direct deposit. Still on my 90 days probation with them and got production bonus already. Highly recommend. Very nice people, great communication, easy platform to learn.
NO, NO - if your work is whatever % quality - can't remember the %
nm
Your work stands for your quality. If your
work is fine, you have nothing to worry about. If your work is below 98, you have something to worry about. You cannot score below 98% because of commas. Sounds like you are in a bit of denial. Your work is your proof. If QA is out to get you, then your errors are not errors, and that is all the proof you need. Only major critical errors bring scores down that low. You might be under the eye of QA, but I doubt its a vendetta. QA's job is to assure quality. Don't take it personally, take it professionally and aim to improve - for the patient's sake.
I did, but it has been awhile. The quality of the work was

horrendous and it would have been easier to retype reports than to correct them.  The MTs kept making the same mistakes over and over again.  They also had some accounts that ESL didn't come close to describing them.  I am very good with ESL and routinely transcribe 85-90% ESLs, but these were some of the worst I've every come across, plus the sound quality was pitiful. 


If you open your original post and towards the bottom click on related posts you'll find lots of info about SS as a company, that would be enough to help you decide if you want to work there at all.


 


Sound quality and now, no work
I just love it when I get up early to work my required sch'd hours and see 0 reports on all my accounts. The DQS system had horrible sound quality even when I worked at MedQuist, so I don't believe it's much to do with any given company but more due to the platform of choice.
Need detailed info on DSG. It is stable work for a high producer? nm
nm
Yes, experience does not always equal quality work!
nm
Yep, all the work is in India now. I bet the quality is great! sm
They'll get theirs in the end. They should be ashamed of themselves. What a crappy way to tell us too. The supervisors didn't even have the balls to tell us, they made HR do it. We should file a lawsuit.
When the quality/quantity of work digresses
then the company should get rid of the Editor - they should hire them on probationary terms to begin with if this has been a problem in the past.   I stupidly agreed to 3 cpl and another time 4 cpl and could work a straight 8 hour shift and be lucky to do 300 lines.  The quality of the dictation/work/system was so poor.  I'm sure we have all had experiences good and bad.
The quality of the Indian work is so poor, sm
that the company will eventually lose the accounts, thereby the US MTs lose even more work!!

As soon as a company offshores, it creates its own doom. (A chink in the armor, so to speak.) It will eventually come back and bite the company where it hurts--unfortunately, it's the US MTs who get hurt the most.

Offshoring is putting US MTs out of work, plain and simple.

When you've been around this business a little longer, you'll understand.

if your take home is $6.50/hour and your doing quality MT work...sm
sweetness, it's time for you to find another profession. You can go flip burgers with bennies for that pay. This is an example of why our pay scale is so low. There are those MTs who are willing to work for peanuts. One should never make this low wage in this profession. You must either have to do a lot of researching because you lack medical terminology knowledge, or the company you are working for is putting the screws to you. I truly feel sorry that you find are willing to do this. Good luck to you.
Why is it hard to produce quality work?
You are either good at your job or not. If not, then find another line of work. If you don't think you are paid enough to take the time to produce quality work, then find another company to work for.
I work for DSG now and the sound quality is just fine sm
now that they are not doing MQ subcontracting.

However, I'm wondering why they are hiring. Of course all companies want their reports back in the right TAT but why do they always have to over hire? I am sure they want weekend and night coverage. That's a problem I think with any company. Even at MQ we are being asked to change our working hours to afternoon, evenings and weekends.
They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it. 
you spelled quality qualitily maybe that is why you have quality issues.
Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
Can anyone comment on the sound quality and JLG and work availability? nm
,
Thank you Jennifer - in turn - I think you get better quality work - less blanks! nm
nm
Does anyone have actual experience in the quality of off-shore work?
A physical therapist in my area said they kept a file of the funniest errors they received from the off-shore work. I do believe that most of the hospital staff that get the work back care diddly-squat about quality -- it's probably not read, only filed.
Their new pay plan brought me back to newbie wages since I don't do high volume. And the work loa
s
I wonder what the quality of the work is like adding all those people to accounts. I agree. They
will lose accounts this way and MTs will move on. No one is going to sit around and make no money and then have QA breathing down your neck when you are thrown into all these accounts. So no one listens in New York. What is the problem with them.
Anybody know about the quality of the work CBay out of Annapolis puts out with their totally Indian
based company. Just curious who does the proofing for them.
If you're PT you're required to work

8 of your hours in one weekend day.  There's no extra pay for it though. 


Let's see...lousy sound quality, dictators with no skill, unavailable QA, running out of work.nm
s
Quality is quality, and really should have nothing to do with getting new accounts.
MQ isn't scheming against the MTs regarding QA. They just want a quality finished product.  Heck, half the slams on this board about MQ are the garbage work the MTs put out.  Talk about a no win situation! Getting used to a new account should not lower your quality by any real degree if you are a good MT.  Even getting used to new dictators or ESLs. Good MTs still produce quality work, and should not have to fret over QA. 
Of course we're able to work - and do so every day.
.
Maybe they're the only ones who will work for
$.06-.08 cpl that I see being offered. Those of us with experience and excellent QA scores would never sell ourselves for that little. FWIW, I've had to correct QA on more than one occasion.
If you're looking to work right away...sm
I tested for Archivus at least a month ago.  I got a response that said I did really well and that they were forwarding it on to HR.  That was the last I heard.  I had seen posts before that they didn't move very fast, but I had no idea it was quite this slow.  Can't say much about the company, and not sure it's worth the wait, but I have moved on and gotten other employment. 
You're right! And yes I do sit with no work too! nm
nm
Just wondering what they're like to work for.
Have you worked for them?
Can't work when you're scheduled
They have plenty of work but can't get into their system.  They either have too many working or not enough.
You're too nice. I was going to tell her to go to work somewhere else - LOL
nm
TT does not audit any work once you're off QA
nm
We're not hiring because work is low. Nothing to do
 with what goes to Precyse International. 
That's because you're an IC. For employees, NOT flexible. And no work. nm
no msg
Not a single DIME. We work for them, they're -
And $300 for a license fee? How do you spell S-C-A-M? My current company uploaded the necessary software from their computers to mine for FREE.

If that charge wasn't in the contract, talk to an attorney about it. I'd be willing to bet that what they did isn't legal.

Gad - they already gyp us in pay, and now they're 'double-dipping' by gypping us when we sign up? Absolutely incredible.