Current SoftScript employee
Posted By: dsauverwald on 2009-10-06
In Reply to: softscript - typing for dollars
I am a current IC of SoftScript and really have no complaints about the company. They do have a few flaws, as do every other transcription company out there. I am not sure what bad press you are referring to, but they are deemed a very reputable company. And, perhaps it was your skills that made them decide not to follow up on your interview, as in your post you typed unintelligble (sp). No skilled Transcriptionist would put (sp) beside any word, they would look it up and do it correctly. So, maybe you are too quick to judge when in fact maybe your skills are in question. In comparison to the number of transcription companies out there, 8 cpl is definitely not the lowest I have seen and is actually quite reasonable. Perhaps they did not respond to your email regarding the lowest to highest line rate per position as it is none of your business and is actually confidential information unless they are offering you a position, where they would inform you of your line rate and the not rates of other employees (who may have been with the company for years, have more experience, are doing more difficulty accounts, etc.). Also, as a medical transcriptionist it is our job to understand all ESL dictators and be able to differentiate between background noise and actual dictation. It is hard work, but it is you who in fact chose this career and by doing so you accept any and all hardships when it comes to bad dictators. Anyhow, I only replied to this post in this manner as I am a very satisfied IC for SoftScript and they cannot please everyone, so perhaps they are better for not having followed up with your interview/emails as evidenced by your posting.
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Current SoftScript MTs
I'm going to apply, but I would like to know how you're faring. Do you get enough work (full time)? If you get insurance, how are the family rates? Do you have samples available to you? Is pay on time and fair (honest)?
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Anyone working for them now? Can U tell be about platform, work assignments, running out of work, quality of dictation, etc? Tks. Got an email from them, don't really like where I am, but don't want to go from frying pan to the fire. 
Anyone have any current info on SoftScript?
Checking checking archives but most recent 9/05? Will check again - was hoping for something more recent. Thanks so much!!
I'm not sure....but...current FI employee
I currently work at Focus and I will probably get blasted for this but here goes.
For VR editing you get 4 cpl. For transcription they pay 8 cpl. They DO have benefits if you are hired on employee status and they have direct deposit. I am currently working there as an IC doing transcription and I am making excellent money. I have had no problems whatsoever with them. Everyone has been extremely nice and I have no problems reaching someone for tech support, hr questions, or just general questions. They do not work you like a dog. I work a very comfortable schedule that I made for myself and I make great money doing it. I have not done any VR as of yet because I have not been trained to do so. They will be setting me up at some point to do that as well as my transcription. But only if I choose.
They do not pressure you or force you into doing anything. You have the ability to choose what is right for you.
I just thought I'd give you a little perspective from someone who actually works there.
Current employee
I am working for them now. The testing is pretty standard. The pay is average to poor, benefits are good. The staff is great. Like my account. hoping pay will improve as I get faster!
current employee also
Hi. I have been there for over 2 years but have found that recently the workload has been extremely light. I heard on the chat boards that they offshore. I wonder if that is why. Are you having the same experience? Thanks
I'm a current employee and...
We have an abundance of work right now. The staff has always been very accommodating, even my MT supervisor. My schedule is flexible and have never had a problem when getting time off during my schedule. My division is in Texas. The only time the work dried up since I've been there (almost a year), was towards the end of October/beginning of November. However, in my entire 14 years of working for nationals, this seems to be a slow period for everyone. No matter where I've worked, it's ALWAYS slow during that time. Maybe people are trying to save for Christmas? Just a wild guess.
I've never had any problems and fortunately have nothing negative to say. Feel free to email me with any questions!
Thanks for validating everything. Can any current employee tell us
if things get better? Are the you hitting that 35 regularly and keeping your lph above 150?
Sorry you're going through the same thing I am. It's been hellish so far. I keep hoping it will get better.
I would like to hear from Current JLG Employee..sm
I am waiting on a job offer for PT IC position with JLG and was wondering from any current JLG'ers what their experience has been with this company. The HR person was absolutely wonderful and nice, and I really need the income right now with the low work situation. Any info would be so appreciated!! Thank you.
Cymed current employee
I am surprised you wouldn't want to work for Cymed. After working for other transcription companies, they don't hold a candle to the way I am treated at Cymed. My paychecks sure don't reflect lack of work. I don't know who is running out, but they should talk with their manager if they are. My manager always works with me to increase my production as well as plenty of flexibility with my schedule. I believe you'd be missing a great opportunity if you decide not to work for Cymed.
Current JLG employee, please answer.
How is work loaded to your system, dialed 1 report at a time or downloaded in chunks? Also, what is considered part time, or is there a requirement? I can't find anything in the job ad. Thanks so much.
You don't say if you're current job is IC or employee.
If you are IC now and take an employee position you need to figure the cost of benefits into the LPH rate. Also if you are getting paid for headers and you aren't currently that figures in. If you do 40 reports a day it isn't a huge difference, but over a pay period can add up. If you end up with a decent account - quality dictation and very ESL/bad dictators it might be you'll come out ahead. I would try it part-time though for at least a couple of weeks before quitting other job, so you can get a feel for it and see if it might be better overall.
I am a current Webmedx employee. sm
MTs have posted here that they've had trouble with the time clock situation. Time you use to research words, stretch your hands, whatever, eats into your official time/lph. So to keep your lph decent, you may find yourself clocking out for every little thing, which makes your day extremely long. They do give you a window of time in which to complete your reports, but you'll probably find yourself using those 12 hours to do the 8, and who wants to work 12 hours a day every day? I have also had problems with running out of work on primary and secondary accounts, only to bounce around on a daily basis on several others.
Other concerns about Webmedx are due to a case of someone with no MT experience and too much power making poor decisions that are adversely affecting many employees, IMO. I would definitely recommend staying AWAY from the QA end of things at Webmedx if that opening arises unless there's a change in top management.
I don't know anything about Axolotl. Do you have any other options besides these two? Could you be an IC sompelace else? If you get benefits elsewhere, some of the IC opportunities at other companies are the best.
what I do is call a current employee of sm
the company I am going to work for. That way you hope to get honesty. Ask the recruiter to hook you up with someone so you can get candid answers over the phone with someone OTHER than the management. Worked out well for me. Good luck.
Would a current employee of Axolotl please...sm
give me some specific information by email? Thanks in advance!
As a CURRENT employee at Amphion SM
I want to say this...I've worked for other companies who were less than sympathetic towards their ppl. Amphion has kept us informed all along as to what was going on in the company. It was with TEARFUL regret that we were informed of the coming events. We were told exactly what was happening. This economic crunch has hit everyone, not just Amphion, but as a company they are doing their best to assure and insure that we are taken care of as a family, because that is what we are here. A family. And we help each other in times of strife and we pat each other on the back when things are going well. So for anyone who has something bad to say about us, let me tell you, you have no idea what a really good company is like. Should I be unlucky enough to get laid off, I will eagerly await the time when I can come back.
If you are a current employee, please contact me. sm
I authored the manual, so I am very happy to hear that you found it helpful. I am always available for questions you might have or any support you might need both during and after training.
I am a current Transcend employee and think they are great.
Any new job takes time to learn. Give it a little while longer and see how it goes, check in with your Team Leader, they can really help you.
Good Luck.
Happy current Medware employee - sm
I have been with Medware for a while and I find that the communication is great, I have great team leads, and have no complaints. I am very happy at Medware!
Would like to hear from current MedGarde employee
I recently tested, interviewed, submitted references and transcript, etc., and have been offered a provisional position with Medgarde. Meaning I am on their waiting list and will be offered a position when one is available. I know how their line rate works, no spaces, etc. That does not bother me if you are allowed to get very familiar with the account, and if the platform is fast, etc. I have made more at .08/line on a fast platform with familiar dictators than I have at .10/line on a slow platform with a whole slew of different dictators. I have searched the archives but would like to hear from someone who is currently working for them. Do you get assigned to pretty much one account like they say? How many lines per hour can you average? Can you make a good paycheck? Also, what is there minimum line count per pay period? The recruiter gave me the line rate breakdown, but I forgot to ask her if there was a minimum amount of lines per pay period. Also, all I have is a generic recruiter email, no specific email for the recruiter I spoke with and no phone number. Since they ask you to sign a 1-year contrast, any pertinent, specific info at all before I make my final decision would be greatly appreciated. Please feel free to email me if you would like to keep the information private. Thanks so much.
Agree 100%. Current employee and very happy.
c
on Lay Offs post below, Happy At Amphion says is Current employee;
nm
Agreed. They remind one of MQ. Where is the current employee handbook on the Comm Page?
Thanks.
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Only employee and statutory employee..no IC
nm
WHAT IS UP WITH SOFTSCRIPT
Okay, pay late CONSTANTLY. ABSOLUTELY no communication from anyONE. What the heck is going on. I am RUNING while I still can, QA SUCKS. ANYONE ELSE HAVE THESE PROBLEMS OR JUST ME A NEWBIE?
Softscript
I also worked for Softscript awhile back but never had a problem with the paychecks, they were maybe a day or two late here and there. I just got tired of being on different accounts. I think one should have one account and get fluent on that with the same docs. It is more productive for both the MT and the company!!  But I am EXTREMELY happy where I am at now, which is Keystrokes!!!! THAT COMPANY ROCKS!!! Woooo Hooooo
Softscript did it to.
Twice in 1 year and got away with it SO far.
SoftScript
 Unless you have worked for all of the nationals out there, how could you possibly know that SoftScript is the worst? Perhaps in your experience it was the worst. How many nationals have you worked for?
Anytime a company changes the way they count lines, complaints end up on this board regarding that company. As far as stealing lines....I would imagine they changed the way they count their lines and this is not okay with you. By all means, you have a right to feel that way.
I have worked for SoftScript and as with every company, there are problems but I have also had a lot of positives come from working with SoftScript. I have been doing transcription for 25 years and in my own personal experience, they are no where near "the worst" to work for.
SoftScript
Anyone been recruited by SoftScript? They hounded me to take the test, which I did, saying that they were in dire need of transcriptionists because of all the work generated by Katrina. I tested, was notified that I passed and then never heard another word from them. I have been emailing but to no avail. :-(
QA for SoftScript?
I've read the messages here, both good and bad, about SoftScript, but has anybody done QA for them and if so, what was that experience like?
softscript
sorry that was MT
softscript
sorry that was MT
SoftScript QA
Can anyone enlighten me on this company? Considering applying for QA position.
Softscript
Please Email if you are now SoftScript MT and would care to share with me how you like the company. I am considering employment with them. Thanks.
Softscript
Can anyone tell me what type of benefits they offer. I cannot seem to get an answer. I am a single mom of 3 children and desperately need benefits. Any information would be appreciated. Thank you.
softscript
they pay about 0.085 cpl (at least for 3 yrs experience). lots of ESL and junk american-speaking doctors. lots of editors which could be a good thing (or not) (reports are corrected one way by one Editor and another way by another editor) causing reports not be consistent
SoftScript
Don't work for SoftScript. I tested, they said I did excellent and I waited and waited for a call back and never got one. I called them and they promised to call me to start work but never did. Their ads are false...they're just collecting resumes. I spent over 2 hours testing with them. So, be careful.
S/B OSi and SoftScript, as they
x
softscript
 whazzup with softscript??? cant seem to get my line count up they keep changing my accounts when i do and give me Dr. asplkgabppsdkgiapdofnb every time. evidently this is not uncommon. glad to accept a new position today!!!!!!
softscript
sure...if you like changing accts, ESL, and lying on line counts SoftScript is the place 4U. they promised bonuses that never came, line counts kept decreasing, etc. impossible to make $$$
Softscript.
nm
SoftScript
I have been working with them for 8 months. I have read the archives of this subject and have not experienced any of the problems that the former employees have mentioned. So many people have come and gone in the 8 months that I have been there that it probably might seem like a totally different company by now.
Softscript QA
I think they start QA out at 5 cpl now, but it could be 4 cpl. They do pay for spaces. They do not pay for headers. There is always plenty of work (I have never ran out in nearly a year). Unfortunately, I do not know anything about their benefits. I know they are currently looking at some better plans. There is no dental plan as of right now. I know they have medical but unsure of rates. They have paid holidays. They do require you to work a schedule which must include 4 hours on on the weekend but also with a schedule you must do X number of lines per day, usually not too hard to reach either. I like their software as it uses Word. You can check your line count in Word by dividing characters with spaces to get your line count for each document. There does seem to be several accounts with heavy ESL, but only 1 or 2 that I have found that I would like to shoot if I had the opportunity. 
Hope this helps!
SoftScript
I currently work for them, have never been out of work, their software is easy to use, checks are always on time. Since I started with them I know they have grown more than double in the last 2 years. With any company there is going to be growing pains, but you the MT never feel it.
I will say if you cannot maintain 98% accuracy with them you will not be happy. Those that are complaining are the ones who could not maintain 98%. Think about your family and the person doing their medical reports, would you want them transcribing with a less than 98% accuracy?
Let the complainers complain, try the company for yourself.
SoftScript
I agree with FelloMT. It is very rare that I run out of work. I have NEVER had a late paycheck. Sometimes there is a lack of communication, but for the most part, I have enjoyed working for them. I also agree that their platform is very easy to use. They also try to be accommodating with the accounts that they assign you.
I never quite understood all the negativity about them. I have been with them for a year and really don't have any complaints.
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