Constructive Criticism
Posted By: ME on 2008-04-08
In Reply to: I sure hope so! I'd never want to work for someone who chewed me out. - momMT
When I was first starting out in the real working world, I had a hard time with any kind of criticism. There are a lot of people who cannot take any kind of criticism.
If someone is not doing what they are supposed to do, whether it be working their schedule, not producing the required lines or not meeting quality, then I believe something should be said. It is that particular MTs issue if they are not performing the way they should. A lot of MTs take offense when anything is said to them, even if they are in the wrong.
I have been with Axolotl for a long time. I have had issues and I have had MT correspondences throughout my employment. BUT, it was my fault and I realized that. During this time, I have never been talked to in an unprofessional manner.
Axolotl expects the best from their employees but they also treat their employees better than anywhere I have ever been employed. If you do what is expected of you, nothing will be said to you. I go weeks without any kind of correspondence either by e-mail or IM on a personal basis.
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Evidently you don't take constructive criticism well. sm
Doing emotional, impulsive, unprofessional things in business will always make you lose. To top it off, you've done these things and used your name on the boards. I'm amazed you would think this company should let you use their email to spread negativity about the company. All combined, you're not too bright, are you?
How about "constructive criticism"
Bet your a fun one. 
...and how do you accept criticism now
Reality: MTs are usually working to support themselves, with bill collectors right on their backs.
If the quality of newer MTs as you say not caring what kind of work they put out, thank the hospitals and insurance companies, the greedy people who demand 100% accuracy, but who do not care about patients or employees because they want us to compete with other countries where their cost of living is probably half of what ours is. They are setting the trend and attitudes in this industry.
As QA you had the luxury of going over a report that was already transcribed by someone else - who sat through the screaming in the background, or struggling to understand the dictator, all while trying to make the lines needed on a time schedule.
The MT is under time constraints - you must type so many lines, you must work so many hours, you must type so many lines per hour...or you will lose your benefits, not be able to pay your bills, etc.
What would QA do without us - it bothers me the way you are judging MTs in categories.
We are losing benefits more and more all the time, told to work longer, work harder, for LESS than we actually made years ago.
Then you have people going over our reports with a magnifying glass sadistically sometimes, almost happy when they find errors you have made.
A company tests MTs, has the choice whether to hire them or not, then starts slamming them with how lousy they are because they are making errors, which is going to happen whenever you work with humans?
Errors are made mostly from older MTs in my opinion because we are now working piecemeal, we are not hourly anymore, we only make what we type, and we have to type a lot of difficult work because the easier work goes overseas. To expect great quality is unrealistic. Something is going to be sacrificed when the compensation is not appropriate.
This may be a joke to your, Jen, but it is not, please comment when you have some constructive to sh
I worked for the flavor of the month last month after waiting 3 months to get on and found it no different than the last 2 nationals. I used to make 60,000 in this profession and now have not had a raise in 5 years and am certainly not making 60,000 and haven't in 6 years. I have listened to mothers who could not buy Christmas presents for their kids when Spheris reassessed all the hospitals at Christmas time several years ago and everyone took a 200-300 a month decrease in pay, myself included, and cars were being repossessed and electricity shut off.
Another national I was working for lost the account I had been on for 2 years and did not even tell use for 5 days although they knew, and then threw me onto a very established account they had that had gone VR and I had never done VR and my paycheck dropped in half.
Another company I worked for recently (the last flavor of the month)did not tell me they were Federal expressing my first pay check and not automatic depositing it (I bank out of town and would have remembered something like that)and did not even put my apartment # on it. This was this Christmas and it took a week to find where it was after my rent could not be paid, automatic withdrawals for car insurance, phone, etc bounced and my daughter had to help me so I could eat. They said they would cover those charges but they didn't.
If you think some of these stories are funny and would put a comment like you just did about flavor of the month, then you may just be a sociopath. There are middle of the road in speed Transcriptionist who are accurate and deserve a place in transcriptionist, and very fast transcriptionists who are accurate too. Many, many very good transcriptionists with lots of experience have gotten out of this profession because of the untruths these companies will tell you to get you to come with them, they don't care if you last 2 months and make no money, they got some typing done, and they just keep putting ads out.
I wish I had read this months posts about a certain company a few months ago when as you say it was a flavor of the month, and I would not have waited 3 months to get on with them, then had Christmas ruined and finally having to quit because again it was no different than the last national I had worked for. i don't care if the people are nice to me if I cannot pay my rent, pay my car insurance (maybe you think having a car is an extravagance for transcriptionists). I even did without a car for 3 years until last summer and when I got some stability on the account with Transcend (I was on it for 2 years)and they lost it, and thrown into VR with their horrible VR program, my pay checks decreased to half. These are reality stories lady.
Keystrokes is not flavor of the month, I have not been lied to by them, and although this is not a perfect world, it is the difference in night and day between some other companies I have been associated with.
Why not offer constructive advice...
There is no reason to be so hateful!
YOu gave Colleen no constructive info. "Run" is not an answer to the question of how a company
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