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Con: Overflow work is cherry-picked from the git-go by the account's inhouse MTs. nm

Posted By: nm on 2007-01-03
In Reply to: Pros and cons on companies with overflow accounts. nm - Question

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My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
I currently use VXP for my overflow account. Is this the same thing as VPN?
I use a Netgear router with no issues at all.
Doubt that overflow account is enough to

We need an entire facility to keep all the MTs who are out of work -- not just a couple of work types that are overflow.


question about the overflow account. sm
Is it in Missouri? No names necessary, just curious. I work for a hospital in Missouri that is sending some work out because we are backed up 10 days. I suggested Transtech and just curious if they actually listened to little ole me!
No TT overhired for the overflow account
they are putting those MTs on the other accounts.
I am on that account and it is not overflow. It is a set volume with sm
a set 2 sites. You really should ask the lead instead of posting on an anonymous site which makes it look bad. Especially when you know as well as I do that this account is one of the best out there. I make great money and great lines.

I think that once it was caught up, which was a backlog created by the in-house staff, that they needed to make sure that everyone has the work they need but that the account is kept in TAT. Obviously there will not be as much work as it was unlimited while behind, but my understanding is that it will still be very busy as we are 100% responsible for the 2 sites.
your company takes overflow or has a primary account
I really have no idea if this applies to your current situation, but when I worked at a hospital and a large MTSO took our overflow, some of the girls I worked with had no qualms about leaving (or perhaps assigning, can't really remember now) the horrible doctors to the MTSO. We had a monitor that showed all the jobs waiting in queue, and they would (or could, anyway) go down the list assigning themselves the good ones, thereby leaving the bad ones to the MTSO. I worked radiology and everything was in-house for that, but I would watch the acute care ladies do this.
Well, I was happy for that overflow account coming on board

It is helping out some. No, I don't work on that account, but I did put in a full shift today.


In fact, the work is picking up on the account I work on as I had a total of 3 full shifts this week. Sure feels funny to work a full shift lately.


 


My account is so good, I feel as if I'm cherry-picking with every report....
Sorry, but I actually started today and my account is FABULOUS. Every report I've had today has been so easy to edit, I feel like I'm cherry picking, although this account obviously just has fabulous dictators as they are randomly falling into my cue.

I knew someone would try to rain on my TT parade.

Glad I've got a HUGE umbrella :-)
Perhaps you need to work inhouse somewhere sm

there is communication and lots of it, or quite possibly, none at all. Like when the mangager closes the door to avoid avoid the staff, or doesn't return your voice mails or, better yet, takes a 3 week vacation just when the staff's tempers are burning hot over one issue or another. How about this scenario? You go in to talk with her about an issue you have and the next thing you know, it's all over the office and you are the one at fault? Or, how is this for communication (*&()^&^%&&$-get my drift? My manager was like that with 1/2 of her office staff. Quite a witch-which is why I left.  She is still there turning over MTs left and right because of her communication policy. TT is not like that in my books. TT responds to my emails nearly every time. They don't respond to my calls because I never feel the need to call.


If you think you dont get more of the junk work when it is picked over by VR or ASR you had better
think again. The best attendings will be gone to VR and you will get the leftovers. I have been doing both for a year and I can guarantee you your CEO is full of it. Dont believe a word of it. You will either make less money on ASR or less money on the leftovers. Take you choice.
Does anyone using these boards work inhouse? - sm

      And if so, where did you search for the job?   I've noticed that on the job boards here, it's not only all national companies, but also pretty much the same ones, too.  And of course the pay scale is the same old crumbs, as well.  Is there any one place that hospitals and clinics go to recruit for experienced MTs, or do you just have to slog through the job-lists on each separate institution's website?  There are a few where I'd post my resume tonight if I could, just so they could have it on file, but frequently you can't do that unless they're actively recruiting.  Anyway, for me 2008 is hopefully going to mean finding gainful employment again, and any ideas you might have would be greatly appreciated! 


 


 


Tired: Has worked picked up at FN. Used to work there and left for WX. sm
Would kind of like to go back. Loved the gang; I used to be a YOGer. Had to leave about 1-1/2 years ago because of no work. Still mostly IC? Thanks.
Anyone here work inhouse at Stanford University? - sm

Or know someone who does?  If so, any comments, pro or con, about working there?  I'm moving to that area soon, and was wondering if they're hiring.


guess again, i'm inhouse and my sup would rather send out work to the agency
yep, to meet the TAT she will send it out, even if it means no work for the real hospital employees.
When I worked inhouse, we used Chartscript, now that I work from home for a different company, we

use Docuscribe.  In my experience, my line counts were much higher with Chartscript, but I think any program can be told to count lines a certain way, such as weighted lines with Chartscript for difficult dictators, which made your line count higher. 


A majority of at-home MT is overflow work with in-house getting the bulk of the work. If they clean
s
The hospital I work has no intention of outsourcing...physicians and administrators want inhouse tra
and Medquist hasn't bothered us at all. Our reps are still the same personable guys they have always been.
I did some overflow work for Landmark.. they are wonderful to work for.. very nice people.. pay was
.
overflow work
I work 20 hr/wk for SPi/CyMed on radiology. They need radiology MTs for Tue-Sat schedule right now. I work Sun-Thur. I have no benefits but I'm on social security and this works gret for me as a supplement to my SS check. I've been with them 1 year this week. I'll be out for hand surgery in a few weeks and I know for sure they'll need somebody then! I also know my supervisor will work with you on scheduling. I work for the Ohio office but I live in South, hurricane alley. Yes, Katrina got me but I have bounced back! I don't know if it's OK to give out my super's phone number, but if OK with admin of site, e-mail me for info. Best regards!
It is also only p.r.n./overflow work
I left a lot of blanks as well.  I'm not so sure I could strain that much.  Being overflow work is tough nookies to find a rhythm as well and I wonder how spaced apart the time would be before receiving the dictation.  Glad I'm not alone as even volume control and slowing down/speeding up was not really helping at all.  Oh well....  only lost about 1/2 an hour all in all. 
Yes, it is all overflow - and there is not enough work for everyone! no msg
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I also do overflow work for a clinic..
I charge 10 cpl, but I know that their other replacement charges 12 cpl. If it were a specialty clinic (mine currently is family practice and easy work), I would charge no less than 12 cpl. I'm not sure but it may also depend on where you live geographically.  I live in Idaho so I'm sure since our cost of living here is fairly cheap and that would be the standard. If you live in a larger place, maybe you could easily ask for more. Just giving you my input..
I got hit with router, but they only do overflow work
and we ran out of work constantly. They play favorites big time, so the good work goes to a few people and the rest of us got the left-over garbage. The tech ruined my computer and that cost me a big bucks to get fixed.
I work for a company that does overflow and I have been

with them for 5+ years.  I have never not had any work and rarely has there been a day when there weren't extra lines available.  A couple of times the hospital's system has gone down and they have asked if anyone wanted a a day off, or could adjust their schedule to work different hours than usual, but I think that has only happened twice.    I have a lot of dictators, though I tend to get the same 30 or so regularly. 


It all depends on how the contract is setup, if they get a certain # of minutes a day, or if they just get whatever in-house can't handle. 


anyone know of overflow or vacation work available?
I work 2 jobs that I love, but both of them are 2-3 times a month and average 100 minutes of dictation at a time.  I rather like the nature of this work as it is given to and I usually have 2-3 days to complete it.  I have lots of experience--ER, other hospital (except ops), psychiatric hospitals and offices (which I loved!), specialty clinics of all types--it's just that I really don't want to give up the 2 jobs that I already have and love, so I would like more of the same kind of thing.  I thought overflow or filling in for vacations would be a good option, if I could find it.  Anyone know of anything like this?  I am considered an excellent Transcriptionist by all whom I've worked for. 
I think it is a combo of all work being overflow and..sm
the fact that they overhire. Work has been low and slow for the past year. I have heard that some of the accts that we all heard about in that last conference call did not come on board--rumor, but other than the account that started in July to replace a lost one (and never has any work) and a clinic name I saw on the Community Pages (which a level 4 I'm sure will not be allowed to work), they have nothing new. Over the past year, they lost 2 of my accts. I have finally managed to replace them thanks to my persistence, but they are both overflow (like all of them) and low in work (like 99% of them). It just seems hard to get a PT job and still make 40 with them, but I guess we could try. Good luck.
WRONG - I work on 2 which are NOT overflow and know of 3 more sm
in my own STM group that are not.
I dont cherry pick, never did. I dont do that to my coworkers on my account.

But don't they just help other companies with overflow type work?
It seems to me that that would make the work load very unstable.
Yes, I work on solid accounts, not overflow.
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Webmedx must be sending work to overflow co's as soon as...sm
regular employees start hitting overtime. The economy has an effect on the workload, I know, but not like this, not during peak flu season. Does anyone know for a fact that they are doing this? TIA
Yes. Last entry on community board. ALL Web work is overflow.
I am fairly sure all their accounts still have in-house transcription departments. All mine do. The Atlanta account you mentioned started the same time as my main and always has more work than my hospital, which is an account that has almost completely dried up over the last year. STM states they are saving work for their in-house MTs.
I saw postings that all our work was overflow/extra support for hospitals. (sm)

Whatever happened, it has been ongoing since around the Memorial Day holiday.  I too am getting worried.  Christmas coming up, winter utility bills, not to mention the every day expenses we have in order to survive. 


I am picking up a PT position.  May be a little tired working the 2, but for right now it covers my butt.


 


The hospital I work just contracted to send our overflow to MDI. I've been watching as our SM

minutes slowly dwindle.  Last meeting we had, we voiced our concerns about losing our work and Transcend/MDI outsourcing overseas, only to be told that administration is happy that TAT is being met and so they are going to continue to send work to MDI on a daily basis and we don't believe they are sending OUR work overseas.


My hospital is a prime account to be sent overseas, a medium-sized community hospital, three (count 'em, three) ESL who aren't hard to do at all with the resting being very good, very American dictators, easy to understand.  No way would a service give this account to an American MT who could stand to make a good pay check doing this account.


I think the next step is to get rid of us all and send everything out.  If that happens, that's it for me, I'm getting out of transcription all together.  I know I definitely won't go to MDI for a job, like they would put me on this account where I could pull in 2000+ lines a day.


I've worked too hard all these years to be treated like my knowledge, skills, and education doesn't matter and to be paid peanuts for these skills I have worked hard to acquire, improve, and maintain.


I'm just really bummed today.  My job future isn't looking too good right now.  I hope I'm wrong. 


Just do your work and quit being a cherry picking busy body.
Maybe some people cannot understand the dictator. If you understand the dictator, then just do the report and quit whining on this board.

Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


My account has lots of work..ask for another account/nm
**
Why can't companies at least let you know you were not picked for a job?
Yeah, yeah, I'm sure they are bombarded with people testing, but when you think of the hours spent for MTs trying to find a new job, and they take all those MTtest.com tests while still trying to work all day, only never to hear a peep back is hard to take.  A simple thanks, but no thanks would go a long way in my book.  I am sick of wasting my time.
Please. Yep, they picked 1 MT to send it to.

Looks like I picked the 2 right choices TY!
/
I just picked that out thin air. nm
xxxx
I actually picked up a stalker
several years ago from another website.  A pretty frightening experience!
If you want to be nit-picked to death
Then by all means, hire on with Keystrokes. I had just started with them but after I saw my review, I told them I did not want to work for them. They nit-pick every comma, etc., to death and there was no way I was going to put up with that. These services get so carried away by all the insignificant crap that they just drive away anyone who is a good MT but doesn't want to put up with the nit-picking. Good luck.
When I was an inhouse MT, I used to use -
the 'flu', rather than go into detail about whatever personal issue was causing me to need a short-notice day off. After all, everyone knows what the flu is, and how contagious it is, and they don't want you to give it to THEM.
inhouse MT
I would take it. I have been working 25 years at my inhouse job and only getting $14 so that sounds pretty good starting out.
Has any company said thank you to those who have picked up the extra
work for those who are "out of service" from the hurricane?  I have worked my fingers to the bone to keep a few accounts happy, no thanks, no overtime, no bonus.  Guess I am the dummy here. 
Love it here. I picked my shift, and
I enjoy it. Great benefits (I pay 236 a PP for full family insurance PPO with dental and vision!) plus PTO, holidays, and never ever late pay with direct deposit. The staff is awesome and I love my platform.
She tries to be nice..gets picked on for a typo..(sm)
and SHE'S hateful? You people are too much.
if someone actually PICKED this name.. then they need to hire someone with brains... nm
nm
FATCAT - Has your worked picked up?

I've read your posts for years and know you've been happy at MDI, as have I.  My main account has FINALLY picked up this week.  Was wondering if things have picked up for you as well.  I'm breathing a huge sigh of relief and working as much as I can.  FINALLY!