Clarification - outsourcing
Posted By: sm on 2008-07-26
In Reply to: Records theft - zoesnana
The article did not say that it was 'overseas' outsourcing...outsourcing - meaning that it was not MTs employed by Grady...as in an outside transcription company.
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Just clarification. This is not the old QA Jo. nm
Thanks for the clarification. Will try it! nm
x
sorry, clarification.
I am a Psych. transcriptionist, but my training does not apply to MT. I am really interested in the medical field, but would need to complete a program such as Career Step to becoome familiar with the vocab and the format.
Where I live now, Psych. transcription is not a big market, and I woud like to expand what I have to offer.
Sorry if it was unclear before!
DSG Clarification
I would like to be perfectly clear, as I have received emails asking me why I stayed so long since I said DSG was bad.
DSG IS NOT BAD!
Yes I am yelling here, so please hear me clearly. I no longer work for DSG. I worked for them and left 3 times due to..... once not meeting my line count, and twice due to health issues of my own and my MIL. I was more than ready and happy to go back to DSG. I was very disappointed that I was not welcomed back as my understanding was if there were openings I would be welcomed back.
DSG always paid on time every time! Only once (once in 4 years) was my paycheck off, less than $5 and they corrected it right away on the next paycheck. They were really great about correcting it, not fights, no trying to prove me wrong or anything. They just took care of it.
Jodi, Kim and others always answered my emails and questions without making me feel ever like any of my questions were silly or unnecessary. They went way, way, way above and beyond with me and my health issues.
I am very happy where I am at. I am simply glad that I did not miss this opportunity, which I believe I would have if I had gone back to DSG, as I would not have been looking. I am very sorry for people who have had a bad experience with DSG. I am very glad for the ones who have found happiness there.
I always thought that I had found my home with DSG until I was not welcomed back after my leave of absence due to MIL's illness.
I would still recommend to give DSG a try to anyone, and as a matter of fact I did to someone who emailed me privately based on earlier positive posts about DSG. She was acute care and always running out of work at her old job. I told her that I almost never saw acute care being out of work and as a matter of fact that DSG was training me on acute care a little at a time, which I have never been offered that opportunity by any other company.
So, in conclusion, overall my experience with DSG was good, very good. Management always nice, attentive, and easy to reach. As a matter of fact if they ever had openings and I could fit it into my schedule with this new job, I would gladly go back!
PT clarification
My choice was to take Sun-Thur rather than Tue-Sat. I was asked to work certain hours to meet needs of my accounts, which fit OK with what I wanted. I've been there over a year.
clarification
The above post meant for *Mute point* SM poster
Clarification
While all the things Stick Finger said are true, and she may make $50 to $75 an hour, it is NOT possible for most MTs. If she is making this kind of money, and I am not calling her a liar, there is more to the story than what she is saying. I say this as one who came from the day when making $100,000/year was quite achievable.....BEFORE computers, using an IBM Wheelwriter, which most of you probably never heard of.
What does AAMT have to do with it? Weren't they the ones who were suppose to be for the MTs? Aren't they the ones who came up with the 65 cpl pay? In my opinion they are the ones who sold us out. I USED to be a member of AAMT and I was certified. I quit when I realized they were NOT for the MT, they are for making money for themselves. At least I'm glad they apparently took the American out of their name.
I could say a lot more about the MT business and how and why it has gone to hades in a handbasket but I'm off to paint gourds.
Clarification
You've had incentives based on minutes? I was SO surprised to see that I had to ask you to clarify. I've been with MDI for years on several different accounts and they do offer incentives when backlogged, but I've never seen one based on minutes, only lines, even on a heavy ESL account. So I was very surprised to hear that. And I haven't seen one in ages and ages, because my accounts have been slow all summer and remain so. I sure hope they pick up in September, or I'll have to either ask for another account or find some backup work to pay my bills. I am very loyal to MDI, so don't want to have to get work anywhere else if I can avoid it.
Clarification
So...are you saying that if I get a report with 200 lines that has blanks...I only get paid for 15 lines? What is the logic behind that? For how long did they make you type before doing QA?
If you have found a better place to go for QA, please let me know where as I desperately need a good QA position. Email me if you'd like.
clarification
I don't mean a reduction of 1.5 cents per line from typing, I mean we have been getting paid 5.5 cents per line for the past year, and now they are dropping us down to 4 cpl to be more in line with the rest of the competition.
Clarification
In some ways you are correct. I have even called my pharmacist to give me the spelling of a new drug. I would call that conscientious enough. What I was referring to was ONE word blanks. I don't know how many reports she went through to find the word or if she left it out, made it up or what but I do know the words were words that I think God Himself would have had trouble understanding as there was nothing in the context to indicate what they even MIGHT be. That being said, I consider one of TT's Q.A. people among my good friends and we still chat.
I have never had a problem with Q.A. before except another one of those high fulutin Q.A.s that happened to work for MQ. (NOT the Herndon office but another I was transferred to). She as much as called me an idiot when she sent back a routine Q.A. and had changed at the point of INTROmission to read at the point of interim admission. The report was about a sexual problem. I was so furious I called the supervisor and her thoughts?.....Oh, I see you are correct but she was just doing her job. Doing her job!!!!!!???? A few more episodes like that and I was out of there. During the several years I worked for ddi, who was reported to have the strictest Q.A. in the industry, I never had anything but compliments. I don't know whether you do Q.A. or not. If you do and you are one of the good Q.A. people, who offer feedback when asked and refrain from trying to lord the Q.A. position over the lowly MT, then my hat is off to you. If, on the other hand, the shoe fits...............
clarification
Golden Isles Medical Transcription
Hey, thanks for the clarification.
That's not the one in my town.
Clarification
Thanks for the couple of email replies I've gotten. Just to clarify, I'm not looking for IC work at Webmedx. I already have a job here. I'm looking for IC work outside of Webmedx that will supplement my pay I'm not receiving here as well as tips from people who have been in this situation before, How you know when it's finally time to give up and move on. I've been here for years and see them buying companies and hiring people outside the company to do the work that employees should be promoted to do. They're not passing along the money they're making as the company grows. There's probably an excuse like they're not making more money, they're actually spending more investing in these other companies and investing in products for us. There's usually an excuse. But it comes down to the fact that my pay isn't going up and I can't make it here on the QA pay I get.......and there's no hope in sight of any raises or promotions.
CLARIFICATION
The scenario that I was referring to was that the recruiter told me that the other MTs were perfectly happy with the situation. Even though they are ICs, they are treated as employees and apparently very happy. Those happy individuals have taught the company to treat their ICs as employees and save money for the employer in the process.
Clarification
I just wanted to clarify on my above post, to show how great the TT people are, that the ONE night I ran out of work, my supervisor was going to train me from home that very night on her own time so I would not be without work and could get my lines in.
I thought it was important to point that detail out to show just how well this company treats their MTs.
If anyone gets an offer from TT, I'd very strongly suggest grabbing it.
Clarification
Let me clarify. I quit because I was told i was given three days but then asked if i NEEDED three days. Big difference. I understood being given three days but in the same breath being asked if NEEDED three days seemed not right to me.
clarification
My point is that if potential applicants express their concern about payment issues, the MTSO may resolve open issues (faster) and/or have an explanation.
Clarification. sm
I was referring to the OP as a possible trollomplicate 
spelling and clarification
Did not mean to offend. You're right, it was in bad taste. I was in my Gone With The Wind phase today. Sorry, but some of the responders need to find something else to do, like playing with their keyboards for a change. What a lack of intelligence is on this board. Hope it does not show up in the doctor's reports. One of the best MTs I ever worked with was black and we dished each other all the time, in fun, in good humor, and in love.
Keystroke clarification..
I mean being paid by the keystroke, not the company Keystroke. Sorry for the confusion.
CLARIFICATION - PLEASE READ
there seems to be some confusion about the email I posted. This is NOT a personal email address of a particular person that I am trying to contact.
What has happened is I have received four resumes from four people in south Florida, however, their email addresses are their name or addy, or whatever word you wantto use, PLUS that email ending. It is like Yahoo, or hotmail or aol, or any one of those.
In fact, I was able to get in touch with one of the transcriptionists by phone, and it is legitimate. It is carrier in south Florida. However, the email addresses keep kicking back as undeliverable.
All I am trying to do is get a hold of the people that sent me resumes who live in south Florida.
I hope this clears up the confusion.
Thank you
Quig's clarification
Sorry didn't mean to be scary. I meant in a labor sense they can certainly give you a bad reference and could possibly (but not legally) hurt your good reputation as a transcriptionist. This is odd behavior for a company so I would leave as soon as financially possible, especially as you have two offers. Not literally out of town, sorry.
Quig
amother clarification
Actually you are right, they should not give a bad reference as they may end up being sued. Certainly they can give a bad reference, but it is usually not in their best interest to do so. Some potential employers look down the line of your jobs, meaning employers in the future. This company sounds so strange and so petty that they may be the type to give a bad reference, but only you can forecast that as you work for them and know them and I do not.
They seem so strange acting, that is why I say leave and don't look back, especially since you have offers.
Quig
Thanks for the company clarification
Quick clarification...
A lot of the accounts have the ability to go back to old reports and you pull several lines of information, those lines are paid at a different rate than the lines you actually type. It is basically getting paid for free lines I guess you would say. Nice enough company. Pay normally on time. They bascially leave you alone if you are doing your job.
clarification - "this"
when I say this would be abused..., I mean being paid an hourly wage or salary.
Clarification regarding OSi and Opti-Script
Please note that the company OSi that is being referred to on these boards is Outsourcing Solutions, Inc., NOT Opti-Script, Inc. out of State College, PA.
Thank you.
A little clarification on the binders issue
at least from my perspective. My account binder has maybe a handful of pages regarding account specifics and then admittedly more samples than I needed. It's definitely not 5 inches of rules and specifics. QA is picky because we have a reputation for good quality.
Clarification....I am not Diane ^^^also want to know which company
To Gourd Painter - Need Clarification
Sorry but your answer isn't clear to me. Would appreciate more specifics. What does AAMT have to do with it anyway?
clarification - oh no I can't type 8 hours straight
with that average... Actually I can't even type 4 hours straight with that! I wear down after a couple of hours. So what I do is I will type and really tear it up for a couple hours straight and take a nice break, do it again for another couple hours, take another break. Fortunately (at least until December 31 anyway...AKA the foreseeable future lol-inside MDI joke) I can do this because of my 24-hour window. I'm going to have to come up with a new game plan as to how I do my work once I have to stick to a set 8-hour schedule.
Clarification about Keystrokes' current openings, hiring, etc. sm
There have been a few posts that Keystrokes is hiring and a few that Keystrokes is not hiring. Right now, we are working with our current MTs to make sure that they have the volume of work that they want, accounts that they are happy with and changing our benefits package. We are transitioning to having primarily full-time MTs, with a few exceptions and have been helping some of the part-time MTs increase their work load to full time.
We continue to grow and will be hiring in the very near future, once we make sure that current employees have everything they want/need. There are definite gaps that we need filled, all full-time positions, but the openings will not be posted until each and every current employee has had his/her needs addressed. We are also working on a formal training program for new employees, building a new office and working with MTIA and AAMT on the new apprenticeship program.
We hope this clears up some of the confusion and questions we have been getting.
I jsut sent an e-mail to my STM to get clarification. The thing that upsets me most is that sm
I do love my job, and I look forward to working each day. I can do all worktypes, I am very productive, very accurate. This is upsetting because my family depends on me for insurance. Thanks for your reply :-)
what do mean outsourcing?
TT does not outsource??? I am not sure what you mean? They are awesome to work for, I second everything the prior poster posted. Nothing venture, nothing gained. TransTech is AWESOME!
Outsourcing
Amen to that! I say--American jobs for American workers!
IF they are outsourcing, where is there
so much work. I don't know 100% that they aren't but am 99.9% sure they aren't. Money $$ don't make sense either. Most MTs are IC, so no benefits, tons of work and if they are outsourcing money should be more.
What about outsourcing?
I work in a very large medical center, and our institution is going to complete outsourcing with EMR, bypassing VR technology altogether. That way, they get rid of all in-house transcription (including academic and research), save costs on benefits, salaries, etc., and supposedly streamline the whole process. Quality, sadly, does not matter. Typos do not matter. If the document looks like a second grader typed it, it does not matter. From my experience, the outsourced dictation reads like someone from another country transcribed it, but they do get all of the medical words right; it's the English that suffers. The bottom line, though, is physicians don't care. They really don't.
Outsourcing? how do you know
How can an MT know if a company outsources? Does anyone know if MDI-Florida does? Thanks.
If you are serious about Outsourcing
I am ready to do your job. contact transonica@transonica.com
Outsourcing
I know that Cymed used to outsource, supposedly only a small amount to the Philippines. The work load seems to have really dropped in the last 6 months on the accounts I work on. I can't help but wonder if SR or more outsourcing is responsible. Does anyone actually know what is going on with them?
Outsourcing
I have worked with docs in a very large city since I was 18, and I am well into my 40s. I know most all of them. I have had many discussions with physicians about outsourcing. I have even convinced a couple to drop the companies that did the work because of the outsourcing. I for one am proud of the American MTs. Those who do not do their job should not have the jobs. There is a simple solution.
outsourcing
Not unrealistic at all. If you don't do your job well you should not have that job.
Outsourcing
Yes, wait until you wake up one morning and your account is low on work, and then you discover that the nice reports you formely had are sent outside the US. They won't tell you that, but all you have to do is do a little research and you will find out for yourself. Doesn't take a dummy........
outsourcing
MT is not the only thing outsourced. Consider this - your medical information is now seen all over the world, and confidentiality is out the window - they have no law like we do here. As an American I should be able to demand that my medical information be kept in the US. The government sends money - we do not need t send our work load - no matter what the job. and Venezuela can keep their oil too - have you seen the commercials - and then read up on who this guy is - Give me a break - USA only for me. And do not preach to me about how there is always a part of my American made car, clothing etc made overseas, I know, I do not like it at all - and if at all possible I do my best as an American to stay within our borders. Quality or not - my medical records should stay here, not overseas where they could be seen and posted where ever. Yes MTs should get the pay - yes MT should be qualified - and we should all do our best to be sure of it, but low pay or better quality aside - I am American and want my information to stay safe.
Last point - the majority of identify theft arises overseas, so what do we do - given them even more information to steal that too.
No thanks
Outsourcing
I worry about the outsouring and SS# going outside of the US too. Why make it easy for someone to steal your ID? What are these people thinking? I have spoken to a lawyer friend about it. He and his wife had no idea this was happening. I think we need legal people to put the pressure on the people currently in office. Most of them do not even realize this is going on.
Yep, me too before outsourcing
am doing exactly the same work now as I did in the 90s for the same place, only difference is no pay plus incentive at the hospital and VR. This was the 2nd time I have been outsourced doing this work and just did not want to start all over again. My choice really because now I can work the part-time and not have to live on my salary alone.
Outsourcing
You guys started it. This has been bugging me for the last month or so. How do we get it out to the public that their information is probably being sent to India. There is no HIPPA and the Homeland Security aspect is a joke. I stopped going to my physical therapist when she started telling me the junk they get back from India. I explained my side and my particular therapist now transcribes her own reports, faster, and now correct. I always ask my doctors who transcribes for them, most agree with me on the Homeland Security violation and use local companies. I bet the general public would have a heart attack if they knew in whose hands their personal information is.... Ideas we need to get this out there. Would help professionalize our careers and maybe we could get a decent wage in return.
outsourcing
something similar to this happened in calif. when someone received a ticket (I think) the info was sent out of the country to be processed for court. When the public found out, it was a big deal, was even on the news and in the papers. there was such an outcry that that policy was changed and info is no longer being sent out of the country.
Outsourcing
As scary as outsourcing of medical records is, I have a way bigger problem with all of our financial information floating all over the place to other countries. The reality is we have put all of our private information (SS#, bank account #, etc.) into the hands of people whom we have no legal recourse against if they chose to steal our identity. I think it is a major trainwreck waiting to happen. Of course, the CEOs who are getting big bonuses and rewarded for all the American jobs they have cut think otherwise.
Outsourcing
So, what steps could we take as employees to get help on the lack of work because it is going to India. Should we call our senators. This does not seem right, It is against HIPPA laws. I bet those people are not signing anything about privacy. And also they dont care. Remember when some government agency's SSN were lost because some employee took them home on a disk and they supposedly got stolen. Anything could happen with some of this information.
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